Tennis courts, a porter/bellhop, and meeting rooms
Massage treatment rooms, luggage storage, and concierge services
Extra conveniences in all rooms include:
Bathrooms with jetted tubs and designer toiletries
LED TVs with cable channels
Separate sitting areas, LED light bulbs, and ceiling fans
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
À la carte meals and snacks included
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Onsite entertainment and activities
Awards and affiliations
Green / Sustainable Property This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
On-site antigen/rapid COVID-19 testing is available for a fee
This information is provided by our partners.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily
24-hour room service
Coffee/tea in common area(s)
Things to do
24-hour front desk
Dry cleaning service
Private beachfront location
Couples treatment room(s)
Manicures and pedicures
Massage - deep-tissue
Massage - sports
Massage - Swedish
Spa open daily
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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The staff was amazing. Everyone is friendly and wanting to help. Very very fun and really cared about making your stay the best possible. The food is amazing. Overall amazing trip. Paula, Manny were amazing. They deserve raises.
Would not stay here again mostly for the reason that the food and drinks were subpar. Had multiple issues with service and bad food at many of the inclusive restaurants we tried. Especially terrible experience at the Sushi and Mexican spots. If you value food as an important element of an all inclusive, this is not for you.
We visited Secrets Maroma in 2021 and loved it so much that we came back a year later and brought two more couples with us. This time around, was even better.
From the moment we checked in until our last goodbye cocktail, the team at Secrets Maroma was amazing.
Our group chose preferred club and we were in building 25 at our request. The PC bar is right behind that building, which makes it easy to grab a cocktail before dinner and a nightcap on the way up to the room.
Building 25’s concierge is Roberto, and this man is a complete gem. He made all 6 of us feel like we were the only ones in the building. Roberto went above and beyond for our group. One of our friends celebrated a birthday while we were there and he helped plan a surprise beach party for him. Thursday was his day off but he made sure the party went off without a hitch.
In addition to that, he hooked us up with Bali beds 3 of the other days and the front and center table for the fire show.
We also had a wonderful experience with the following:
Edgar from the Entertainment team was so friendly. It was his first week and you would never know. He always came over to our group to say hi each day. And he also coordinated a surprise from the ET for our friends birthday.
Memo (like finding Nemo, his opening line) was so fun and energetic.
In the preferred club restaurant Carlos always made sure our mimosas were full and was so friendly. Marco at the PC B was amazing