Title: Papagayo Hotel Boutique - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=44375024&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Papagayo Hotel Boutique Tranquility meets adventure just steps from Playa del Carmen's Main Beach, where travelers find the perfect balance between relaxation and exploration ## Photo gallery for Papagayo Hotel Boutique ![32-inch plasma TV with cable channels, TV - Papagayo Hotel Boutique (Playa del Carmen)](https://images.trvl-media.com/lodging/45000000/44380000/44375100/44375024/9ceef82f.jpg?impolicy=resizecrop&rw=598&ra=fit) - Overview - Rooms - Location - Policies Located near Quinta Avenida, Papagayo Hotel Boutique provides a peaceful escape from the bustling streets. Travelers can unwind on the sunny terrace while staying connected with in-room WiFi. Previous guests consistently praise the attentive, helpful staff. ## Reviews 7.2 Good ## Popular amenities - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Jan. 21 - Jan. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=44375024&PinnedHotelID=44375024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=44375024&PinnedHotelID=44375024&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 22 - Jan. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=44375024&PinnedHotelID=44375024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=44375024&PinnedHotelID=44375024&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=44375024&PinnedHotelID=44375024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=44375024&PinnedHotelID=44375024&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=44375024&PinnedHotelID=44375024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=44375024&PinnedHotelID=44375024&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 3 of 3 rooms ### Studio Suite ### Highlights Soundproofed Individually decorated Air conditioning Kitchen Mini-fridge Plasma TV Blackout drapes/curtains Premium bedding - Sleeps 3 - 1 Queen Bed and 1 Twin Sofa Bed ### Basic Quadruple Room 7.4 Good 10 reviews ### Highlights Soundproofed Individually decorated Air conditioning Mini-fridge Plasma TV Blackout drapes/curtains Premium bedding Ceiling fan - Sleeps 2 - 2 Double Beds ### Triple Room ### Highlights Soundproofed Individually decorated Air conditioning Mini-fridge Plasma TV Blackout drapes/curtains Premium bedding Ceiling fan - Sleeps 3 - 2 Double Beds and 1 Twin Bed ## You may also like Ad ![Premium Room, 1 King Bed, Ocean View, Corner](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Air conditioning 7.6 Good 10 reviews CA $197 CA $243 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-1-22&chkout=2026-1-23&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=0291e453-8f6d-404a-bb51-493a0151b9de&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/903800/903721/ccae3829_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 404 reviews CA $1,093 CA $1,502 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=0291e453-8f6d-404a-bb51-493a0151b9de&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9070000/9062500/9062475/bb9290ec_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 9.4 Exceptional 206 reviews CA $743 CA $903 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information?chkin=2026-1-24&chkout=2026-1-25&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=0291e453-8f6d-404a-bb51-493a0151b9de&top_cur=CAD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/d68ef925.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 946 reviews CA $1,427 CA $1,732 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2026-2-4&chkout=2026-2-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=0291e453-8f6d-404a-bb51-493a0151b9de&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Posada-Papagayo.h44375024.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Posada-Papagayo.h44375024.Hotel-Information) ## About the area Located in Playa del Carmen, Papagayo Hotel Boutique is in the city center. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62586%2C-87.07549&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mJQVbPDdd-RCYPHIO-F691mK984=) Avenida 15 Norte Entre Calles 4 y 6, #154 Colonia Centro, Playa del Carmen, QROO, 77710 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 3 min walk \- 0.3 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 5 min walk \- 0.4 km - ![One of the must beautiful beaches in the world!!! Stunning! #mexico #caribe #beach #sun #palms #waterlust](https://images.trvl-media.com/place/601751/8dbcfc1c-ac16-4d65-8f88-06b1dee4e538.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playacar Beach 8 min walk \- 0.7 km - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 14 min walk \- 1.2 km - Playa del Carmen Maritime Terminal 8 min walk \- 0.7 km ### Getting around - Cancun Intl. Airport (CUN) 53 min drive ### Restaurants - Yum Yum 2 min walk - Cocina Doña Paula 1 min walk - Mercado Los Portales 1 min walk - La Brocherie 1 min walk - Tortas del Carmen 1 min walk ## About this property ### Papagayo Hotel Boutique Hotel near Quinta Avenida Located close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Papagayo Hotel Boutique provides a terrace. Stay connected with free in-room WiFi. Additional perks include: - Luggage storage, a 24-hour front desk, and a front-desk safe - Tour/ticket assistance and coworking spaces - Guest reviews say great things about the helpful staff Room features All guestrooms are individually decorated, and feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - 32-inch plasma TVs with cable channels - Wardrobes/closets, mini fridges, and electric kettles ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/88000000/87740000/87738300/87738204/c46a536b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WorkSpace-Reliable WIFI-AC close to everything Gonzalo Guerrero - Pool - Hot tub - Kitchen - Free WiFi 8.0 Very good 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=87738204&PinnedHotelID=87738204&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, white sand, beach cabanas](https://images.trvl-media.com/lodging/82000000/81190000/81187100/81187060/7ef3488f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eleven By Bfh Gonzalo Guerrero - Pool - Breakfast included - Free WiFi - Air conditioning 6.8 46 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=81187060&PinnedHotelID=81187060&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/113000000/112880000/112874900/112874878/b5076344.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Master Room on 5th, one block to the beach Zazil-ha - Air conditioning - Outdoor Space - Microwave CA $60 CA $97 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=112874878&PinnedHotelID=112874878&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/108000000/107170000/107163100/107163035/83249e50.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Steps from the beach 3-bedroom plus loft bedroom townhome, WiFi, AC & roof top. 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Playa del Carmen - Washer - Dryer - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=109004946&PinnedHotelID=109004946&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/119000000/118950000/118944300/118944225/3dbb0067.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Modern studio with WiFi and AC 4 blocks from the beach in Playa del Carmen Downtown Playa del Carmen - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=118944225&PinnedHotelID=118944225&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/70000000/69360000/69350600/69350599/25136fcb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NEW!!! Jungle House - Playa del Carmen Playa del Carmen - Kitchen - Free WiFi - Air conditioning - Outdoor Space 10 Exceptional 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=69350599&PinnedHotelID=69350599&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/104000000/103890000/103888800/103888703/fcf4afe1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spacious and safe apartment Downtown Playa del Carmen - Washer - Dryer - Pet friendly - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=103888703&PinnedHotelID=103888703&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Limited onsite parking ### Family friendly - Mini-fridge - Soundproofed rooms ### Conveniences - 24-hour front desk - Lockers - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Coworking space ### Outdoors - Terrace ### Accessibility - No elevator ### More - Designated smoking areas (fines apply) - Mosquito nets ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch plasma TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Mini-fridge ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Individual decor - Iron/ironing board on request - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in time starts at 3:00 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Minimum check-in age: 16 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The property charges 3 percent for credit card payments Front desk staff will greet guests on arrival at the property If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards, debit cards, mobile payments, and cash Mobile payment options include: Alipay, Google Pay, Apple Pay, and Amazon Pay Cashless transactions are available Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Posada Papagayo Papagayo Hotel Boutique Hotel Papagayo Hotel Boutique Playa del Carmen Papagayo Hotel Boutique Hotel Playa del Carmen ## Frequently asked questions ### Is Papagayo Hotel Boutique pet-friendly? ### How much is parking? ### What time is check-in at Papagayo Hotel Boutique? ### What time is check-out at Papagayo Hotel Boutique? ### Where is Papagayo Hotel Boutique located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Papagayo Hotel Boutique Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 6.6 Amenities ### 7.6 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 81 8 - Good 52 6 - Okay 39 4 - Poor 19 2 - Terrible 34 ## Reviews ### 10/10 Excellent #### Jon Jan 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities perfect location and clean rooms ##### Jon Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Shawn Sep 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a 5 minute walk to the beach and there is so much good food by. In the heart of everything and a great price. The water pressure is the only downside to this place. I will stay here again many times. ##### Shawn Stayed 28 nights in Aug 2023 ### 10/10 Excellent #### Michelle L Feb 9, 2025 For the price, the area was decent and the property was decent. It was older but it was clean. The staff is what made it well worth it. They were friendly - went above and beyond to help -always greeted us when we came in and always said goodbye and have fun when we went out. They were helpful with places to eat and sights to see. Miguel and Jesus were awesome! ##### Michelle L Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Bricia Jan 10, 2025 Liked: Cleanliness, staff & service, room comfort #### Great customer service It’s under new management. Everyone there from new management to all staff are very friendly and made me feel welcomed. Would I start there again.. Yes I would.. everything is walking distance. ##### Bricia Stayed 6 nights in Dec 2024 ### 8/10 Good #### Verified traveller Nov 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good on the budget. Note no cold water was available most days. Staff is friendly. Downtown is noisy and there is some noise in the hotel as well from everyone, but gets better at night. ##### Verified traveller Stayed 8 nights in Nov 2023 ### 8/10 Good #### Kimberly Jan 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a nice hotel as for walking to the beach and attractions in the area like 5th ave. The one thing I didn’t like is that the room really needed black out or thicker curtains as my room shared windows with the hallway and the opaque curtains did nothing to shield the hallway lights from beaming into my eyes at night. Overall the place was clean, and I would stay there again. ##### Kimberly Stayed 4 nights in Jan 2024 ### 6/10 Okay #### James Feb 22, 2024 Disliked: Cleanliness Prooerty was not great but fine. Only time i talked to the staff they were very helpful but they weren't overly friendly. The towels were old and the ceiling fan was filthy. I liked the location. 5 min walk to the beach and 5 th ave also. ##### James Stayed 6 nights in Feb 2024 ### 6/10 Okay #### Joseph Dec 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The staff was wonderfully friendly and kind. The layout of the hotel though, did not give us a window to the outside, just to the hallway. The room smelled so strong of mildew or mold. We were given 2 bathtowels for our party of 5, no face cloths or hand towels. The towels and sheets were threadbare. The fan above the bed wobbled badly, and was held together with duct tape. Because the only window opened to the hallway, other guests' noise in the common areas was very disturbing. Other than that, we felt safe and secure inside the hotel. The staff made us feel at home. ##### Joseph Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Yann Nov 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to stay! Well located! Room super clean and agreeable to stay in! ##### Yann ### 8/10 Good #### Mirtha Jul 25, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Overall the hotel was nice and clean the staff wss friendly and easy access walking to everything ##### Mirtha Stayed 5 nights in Jul 2022 ### 10/10 Excellent #### Katie Apr 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great staff ##### Katie Stayed 2 nights in Apr 2024 ### 8/10 Good #### claudia May 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Hotel had everything within walking distance, very short walk to 5th Avenue. ##### claudia Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Gabriella Mar 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Close to beach ##### Gabriella Stayed 2 nights in Mar 2024 ### 8/10 Good #### Pamela Jun 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice It was close by everything I needed, the area felt safe and the hotel personnel were helpful and pleasant ##### Pamela Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### Rita Feb 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice in clean ☺️ ##### Rita Stayed 1 night in Feb 2024 ### 6/10 Okay #### Veronica Feb 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like everything just that it wasn’t beach front hotel ##### Veronica Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Elinton de Mar 1, 2023 Liked: Staff & service Disliked: Amenities It’s a pretty honest and budget friendly hotel. If you need a safe and cheap place to sleep, I would recommend Pousada Papagayos. It’s 2 blocks away from the Main Street/beach which allows you to be in the buzz and at the same time find some more local cuisine. If they have better towels, I would be way more pleased and willing to give higher stars, but overall is a fair place to stay ##### Elinton de Stayed 4 nights in Feb 2023 ### 6/10 Okay #### Riccardo Mar 3, 2023 Liked: Staff & service Area & location is very convenient for downtown dining & beach proximity. Plumbing & water pressure as well as wifi/ internet & TV was very poor ! ##### Riccardo Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### DELIA Dec 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to Main Street but quiet. A bit expensive for what they offer. Will need and upgrade on bed sheets and towels as they are old, and not so clean. This is one of the very few hotels that offers hot water. ##### DELIA Stayed 2 nights in Dec 2023 ### 4/10 Poor #### Cristina Jan 17, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities For the money, it wasn't bad for playa del Carmen, but it didn't live up to the pictures. ##### Cristina Stayed 3 nights in Jan 2024 ### 2/10 Terrible #### Verified traveller Mar 14, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Filthy Stay away from this place ##### Verified traveller Stayed 6 nights in Feb 2023 ### 8/10 Good #### Thomas Apr 24, 2024 Liked: Staff & service I am not sure what all the criticisms are for. Decent hotel 5 minutes walk from the beach, friendly staff at the front desk, warm water in the shower each night. Neighborhood was not run down as people stated. Not super elegant but suited me just fine for a couple days. ##### Thomas Stayed 2 nights in Apr 2024 ### 2/10 Terrible #### IVAN Dec 10, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Torn towels, dirty spots on the couch, I couldn’t stay there over the night ##### IVAN Stayed 1 night in Dec 2023 ### 2/10 Terrible #### Verified traveller May 25, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Crappiest place ever Horrible place to stay. Its dirty bedding was stained, sheets had holes. Stay away. Their parking is a lot full of trash that you have to park on top of. We left after check in due to room conditions. ![Stained blankets- nasty](https://a.travel-assets.com/ugc/hotel-reviews/E5FCA8E00B6C8DCD009E6CC3153B9808E17DEA9B1716681555331.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Ripped bedding ](https://a.travel-assets.com/ugc/hotel-reviews/F3C1E97E20FB4AAEE216B79B775C36FC8D0A52DC1716681554357.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dirty toilet ](https://a.travel-assets.com/ugc/hotel-reviews/15E9BE0382890437FC89820B7AA09798121559671716681554931.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![This is the makeshift parking ](https://a.travel-assets.com/ugc/hotel-reviews/E71D8F58D4831B857E846029116D614A40E676B01716681555814.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 7 nights in May 2024 ### 6/10 Okay #### Salvador Dec 30, 2024 Doesn't have hot water, needs maintenance ##### Salvador Stayed 2 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - 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