Title: Terasu Riviera Maya Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Terasu Riviera Maya Hotel & Spa, en Xcaret Hotel with free breakfast, 6-minute walk to Xenses Park ![Interior](https://images.trvl-media.com/lodging/84000000/83580000/83573000/83572905/48fa8909.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/84000000/83580000/83573000/83572905/1ee486d7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/84000000/83580000/83573000/83572905/422cd612.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/84000000/83580000/83573000/83572905/eae991b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gazebo](https://images.trvl-media.com/lodging/84000000/83580000/83573000/83572905/fc84dd62.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Terasu Riviera Maya Hotel & Spa offers an upscale experience near Río Secreto and Xplor Theme Park. Guests can book a massage, enjoy free continental breakfast with garden views, cool off in the outdoor pool, and stay connected with in-room WiFi. VIP Access 9.4 Exceptional ## Popular amenities - - - - Housekeeping - Air conditioning - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=83572905&PinnedHotelID=83572905&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=83572905&PinnedHotelID=83572905&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=83572905&PinnedHotelID=83572905&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=83572905&PinnedHotelID=83572905&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=83572905&PinnedHotelID=83572905&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=83572905&PinnedHotelID=83572905&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=83572905&PinnedHotelID=83572905&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=83572905&PinnedHotelID=83572905&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/84000000/83580000/83573000/83572905/690c418a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Room, 1 Queen Bed, Balcony, Tower 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Smart TV Blackout drapes/curtains Separate bedroom Premium bedding Down duvet Hair dryer - 291 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/84000000/83580000/83573000/83572905/5cb1bba8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Room, 1 King Bed, Balcony, Tower ### Highlights Balcony Air conditioning Smart TV Blackout drapes/curtains Separate bedroom Premium bedding Down duvet Hair dryer - 312 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Balcony](https://images.trvl-media.com/lodging/84000000/83580000/83573000/83572905/1ee486d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Balcony 9.6 Exceptional 5 reviews ### Highlights Balcony Air conditioning Smart TV Blackout drapes/curtains Separate bedroom Premium bedding Down duvet Hair dryer - 312 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/84000000/83580000/83573000/83572905/4231e8c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View 10.0 Exceptional 3 reviews ### Highlights Balcony Air conditioning Smart TV Blackout drapes/curtains Down duvet Sofa bed - double Separate bedroom Premium bedding - 667 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/84000000/83580000/83573000/83572905/05d0bdd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed with Sofa bed, Balcony 9.6 Exceptional 4 reviews ### Highlights Balcony Air conditioning Smart TV Blackout drapes/curtains Down duvet Sofa bed - double Separate bedroom Premium bedding - 495 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/668a9e0a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric Playa del Carmen - Downtown House & Beach House Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 158 reviews CA $171 CA $281 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Thompson-Playa-Del-Carmen-Adults-Only.h11620473.Hotel-Information?chkin=2025-11-24&chkout=2025-11-25&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=0d218220-bd3f-4621-997f-8af35791f4fd&top_cur=CAD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2410000/2406400/2406344/e4aa7f0b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Terasu-Riviera-Maya.h83572905.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Terasu-Riviera-Maya.h83572905.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.58887%2C-87.12856&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XlSDC6tfnbCjItoSwv7LauBhU1w=) Km 283 access 1 Xcaret Fracc 1, lote 13, Rancho Viejo Xcaret, Playa del Carmen, QROO, 77720 #### What's nearby - Xenses Park - 6 min walk - 0.6 km - Xplor Theme Park - 11 min walk - 1.0 km - Río Secreto - 13 min walk - 1.1 km - Xcaret Eco Theme Park - 16 min walk - 1.4 km - Ferry to Cozumel - 5 min drive - 3.5 km #### Getting around - Cancun Intl. Airport (CUN) - 51 min drive #### Restaurants - ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬6 min drive - ‪Arriba Baja - ‬5 min drive - ‪The Buffete - ‬19 min walk - ‪Costero - ‬5 min drive - ‪Mercado de la Merced - ‬7 min drive ## About this property ### Terasu Riviera Maya Hotel & Spa, en Xcaret Upscale boutique hotel near Xenses Park Located close to Río Secreto and Xplor Theme Park, Terasu Riviera Maya Hotel & Spa, en Xcaret provides free continental breakfast, a garden, and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi. Additional perks include: - An outdoor pool - Free bicycle rentals, a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, coffee/tea in the lobby, and a porter/bellhop - Beach towels, a water dispenser, and outdoor furniture - Guest reviews say great things about the helpful staff Room features All guestrooms at Terasu Riviera Maya Hotel & Spa, en Xcaret boast perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Other conveniences in all rooms include: - Rainfall showers, free toiletries, and hair dryers - 52-inch Smart TVs with Netflix, streaming services, and digital channels - Wardrobes/closets, balconies, and LED light bulbs ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/1e051b4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental at Xcaret Destination - All Inclusive Playa del Carmen - On private beach - Pool - Breakfast included - All-inclusive 8.2 Very good 5,034 reviews CA $428 CA $522 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite (River Jump) | View from room](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335979/9102c4f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xcaret Mexico - All Parks / All Fun Inclusive Playa del Carmen - Pool - 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Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - 24-hour roundtrip airport shuttle on request for a surcharge ### Food and drink - Free continental breakfast available daily 7:30 AM to 10:30 AM - A restaurant - Coffee and tea in common areas - Hosted evening meal available daily for a fee ### Things to do - Free bicycle rentals - Outdoor pool - Yoga classes ### Family friendly - In-room microwave - Outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Porter/bellhop ### Outdoors - Beach towels - Garden - Outdoor furniture ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Smooth flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance ### More - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Designated smoking areas - Mosquito nets - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 52-inch smart TV with digital channels - Netflix - Streaming services ### Food and drink - Espresso maker - Microwave - Minibar ### More - Air conditioning - Desk - Iron/ironing board - Laptop workspace - LED lighting - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions The front desk is open daily from 6:00 AM - 10:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking ### Access methods Access code, front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: MXN 2300 per vehicle (roundtrip, maximum occupancy 4) - Airport shuttle fee per child: MXN 2300 (roundtrip), (up to 17 years old) - Hosted evening meal: MXN 0.0 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Terasu Riviera Maya Terasu Hotel Spa at Xcaret Terasu Riviera Maya Hotel & Spa, en Xcaret Hotel Terasu Riviera Maya Hotel & Spa, en Xcaret Playa del Carmen ## Frequently asked questions ### Does Terasu Riviera Maya Hotel & Spa, en Xcaret have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Terasu Riviera Maya Hotel & Spa, en Xcaret? > As of Nov 21, 2025, prices found for a 1-night stay for 2 adults at Terasu Riviera Maya Hotel & Spa, en Xcaret on Nov 23, 2025 start from CA $207.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Terasu-Riviera-Maya.h83572905.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Terasu Riviera Maya Hotel & Spa, en Xcaret pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > There is free parking nearby. ### What time is check-in at Terasu Riviera Maya Hotel & Spa, en Xcaret? > Check-in start time: 3:00 PM; Check-in end time: midnight. ### What time is check-out at Terasu Riviera Maya Hotel & Spa, en Xcaret? > Check-out is at noon. ### Does Terasu Riviera Maya Hotel & Spa, en Xcaret provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 2300 per vehicle applies. ### Where is Terasu Riviera Maya Hotel & Spa, en Xcaret located? > Situated near a boardwalk/promenade, this boutique hotel is within a 15-minute walk of Xenses Park and Xplor Theme Park. Xcaret Eco Theme Park and Río Secreto are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Terasu Riviera Maya Hotel & Spa, en Xcaret Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 127 8 - Good 18 6 - Okay 9 4 - Poor 3 2 - Terrible 3 ### 9.4/10 Cleanliness ### 9.8/10 Staff & service ### 9.0/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Cely Nov 10, 2025 Everything was great! ##### Cely Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Liliana Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities So close to Xcaret hotels and parks, quiet and peaceful place, friendly staff GREAT service and very attentive personnel ![](https://a.travel-assets.com/ugc/hotel-reviews/83332738-9818-4238-9a55-a5ddabb90dc9-1758601166927.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b7f9fa85-cc54-4c2e-a80b-dfbdacd0fa85-1758601154690.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aaba9324-0fa6-4bd2-867f-31d5b29f47f8-1758601165820.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/eceecb60-02cf-4318-9e7f-10d1f4e85f0d-1758601163036.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Liliana Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Roberto Jun 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice Place to Stay, exelent service ##### Roberto Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### tahimara Aug 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property ##### tahimara Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Brianna Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice people I recommend this place 💯 ##### Brianna Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### CHUL MIN Jul 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice staff and service! ##### CHUL MIN Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Chuyi Mar 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super friendly staff, I love to stay here again for vacation ##### Chuyi Stayed 3 nights in Feb 2025 ### 8/10 Good #### Kody Sep 24, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Very unique property. Staff is super helpful and friendly. Made the stay comfortable. Helped us with getting to Xcaret safely via shuttle. Property is in the jungle so must be ok with bugs, lizards, iguanas and monkeys in the area. Lobby and pool were outside directly beside rooms. Bed was clean and comfortable, shower was hot. Nice and close the all Xcaret parks making it very convenient to attend. Would stay again if going to the parks! Thank you! ##### Kody Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Rosa Aug 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Terasu Riviera Maya Hotel and Spa was a wondrous place. It had the charm of jungle ambiance including spider monkeys always eager to eat bananas and iguanas creeping along to get their share of the bananas. The staff was exceptional always ready to assist and recommend suggestions to restaurants, ruins, cenotes and parks. I’m already planning a trip next year to bring my daughter and granddaughter to Terasu. ##### Rosa Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### osvaldo Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a small hotel, its not for everyone because its surrounded by jungle which i thought was really cool! ##### osvaldo Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Daniela Aug 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place looked kinda odd at first but once there best choice I made. Everything was great. Loved everything and got to experience the monkeys passing through, feed them with bananas staff gave us the experience was crazy definitely would go back 10/10 recommend :) ##### Daniela Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Sunyoung Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My family and I had a great experience during our stay at Terasu. All the staff members were very friendly, warm, and welcoming. They accommodated to our needs and went above and beyond to make our stay comfortable. The hotel itself was very private but close to Xcerat and Xplor. Not only that, we were able to feed monkeys during our stay and play with a very cute cat. On our last day, the staff even packed us a separate container of their house-made hot sauce and mangos per request. If anyone wants a quiet, peaceful stay, I would definitely recommend. ##### Sunyoung Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Jose Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The employees made us feel welcome and we were very happy with all them. Very quiet environment. My wife loved the peaceful environment I wanted more of a resort. Had to leave a few days earlier early and staff was super helpful about it and nice about it. ![](https://a.travel-assets.com/ugc/hotel-reviews/7e10e478-3f35-4b7c-8777-d06b3c9500db-1752806317260.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### ROSAURA Bienvenida Aug 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the hotel but the only bad thing is taxi couldn’t get through easily because the hotel was very deep but besides that it was great ##### ROSAURA Bienvenida Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Diana Aug 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing!!!! Like a little oasis! Way cooler than the area because of the jungle! So many monkeys that came to eat bananas! The staff provided us with bananas, and my kids fed the spider monkeys and the iguanas. The pool was excellent at night and the food at the restaurant, amazing!!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/c1a28047-7d06-4e50-ae92-8224476a3096-1754497649737.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5710dcd3-1054-4ad1-a1fc-d732dc85e85e-1754497651272.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Diana Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Edward Mar 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is small and comfortable. The food was great and so was the staff. This is a relaxing and quiet resort. ##### Edward Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Elena Jun 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely place! Eco-friendly, in nature, quaint peaceful place, close to Xcaret, Xenses, and Xplor. Staff was very attentive, kind, and just superb. Included breakfast had choices of fruit, cereal, pastries, eggs, omelette, juices, and coffee. An overall absolute lovely place, felt like i was at home. Highly recommended! ![](https://a.travel-assets.com/ugc/hotel-reviews/cfe05883-f9cd-432c-99e3-fbb324470473-1750755055815.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3e8e71b0-41d9-4e6c-9e8a-4f698bc6200c-1750755053495.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d9f906aa-adb1-4c69-afce-31bb396366d7-1750755051729.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1a0138d2-e0b6-4600-a7f5-fa1073b15b1d-1750755055455.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elena Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Panfilo Mar 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful place and unique ##### Panfilo Stayed 1 night in Mar 2025 ### 8/10 Good #### Sharolyn Jul 10, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Unique treehouse with monkeys you can hand feed and friendly, responsive staff. The resort is a solid 20 minutes from shopping and restaurant choices- so be prepared for regular taxi expenses if you do not have a car. This is not a “pamper” resort where guests lounge around the pool, but it’s a unique option if you have offsite entertainment plans. ![](https://a.travel-assets.com/ugc/hotel-reviews/9d0afd22-fe04-488a-872c-a4ffc71418bb-1752165195828.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d3f07232-97ce-4a77-b89d-9fdc0b011be6-1752165195941.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d586bd2d-39d2-4897-91f3-9e19c5a71d63-1752165199456.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/08dc454b-e822-4fe2-be76-a772ff871fca-1752165198564.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sharolyn Stayed 4 nights in Jul 2025 ### 8/10 Good #### Yansong Mar 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staffs and the location is so close to Xcaret parks. They serve great breakfast. Monkeys are lovely and easy to see in the morning. ##### Yansong Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Jianmin Jun 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service! The staff treated us like being home. Very friendly. They also helped us to coordinate transportation. We definitely will go back. Best choice to stay in Xcaret area! ##### Jianmin Stayed 3 nights in Jun 2025 ### 8/10 Good #### CHRISITNA Feb 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff is very nice and the room was clean every day. ##### CHRISITNA Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Sheryl Apr 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed our stay here. Very close to Xcaret park without having to spend a fortune on lodging. The unit we stayed at was comfortable with lots of space with patio. Would definitely come back. Thank you for an an amazing service! ##### Sheryl Stayed 3 nights in Mar 2025 ### 2/10 Terrible #### Kun Oct 21, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities We booked a three-night stay at this hotel but left right after checking in because the conditions were unacceptable. There was a large hole right at the entrance with no warning signs or barriers, which was a serious safety hazard—especially since we were traveling with our young child. The room itself was extremely dirty, with visible blood stains on the bed linens and a strong moldy odor. It was obvious the room hadn’t been cleaned properly. Within a short time of being in the room, our child developed a rash, so we left immediately and booked another hotel. This place was unsafe and unsanitary, and I would strongly caution anyone—especially families with children—against staying here. ##### Kun Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Angel Jun 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very quaint boutique hotel, with amazing staff, situated in the jungle, walking steps to Xcaret, Xplor and Xenses. Breakfast included and they have a restaurant for dinner. We were a family of 4 with 2 pre-teens and we always felt very safe. Service here felt very personalized. The highlight was definitely the spider monkeys where you can feed them. Cant wait to return. ![](https://a.travel-assets.com/ugc/hotel-reviews/67255e33-1a5a-44c3-994d-194333abf7df-1749149525892.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/da8a4e1a-564c-4a6c-8cd4-2a1835bef388-1749149526199.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Angel Stayed 5 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Hotels with Early Check-in in Montreal](https://www.expedia.ca/Montreal-Hotels-Hotel-With-Early-Check-In.0-0-d178288-thotelwithearlycheckin.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Cancun](https://www.expedia.ca/Cancun-Hotels-All-Inclusive-Hotel.0-0-d179995-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Dreams Vista Cancun Golf & Spa Resort - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Vista-Cancun-Golf-Spa-Resort-All-Inclusive.h23304849.Hotel-Information) > > [Fairfield Inn & Suites by Marriott Cancun Airport](https://www.expedia.ca/Cancun-Hotels-Fairfield-Inn-Suites-By-Marriott-Cancun-Airport.h34773624.Hotel-Information) > > [Hotels in Langkawi](https://www.expedia.ca/Destinations-In-Langkawi.d2062.Hotel-Destinations) > > [Harrah’s Las Vegas – A Caesars Rewards Destination](https://www.expedia.ca/Las-Vegas-Hotels-Harrahs-Hotel-And-Casino-Las-Vegas.h41307.Hotel-Information) > > [Auberge Saintlo Montréal - Hostel](https://www.expedia.ca/Montreal-Hotels-HI-Montreal-Hostel.h9444290.Hotel-Information) > > [Alt Hotel Saskatoon](https://www.expedia.ca/Saskatoon-Hotels-Alt-Hotel-Saskatoon.h33540832.Hotel-Information) > > [Comfort Inn Cancun Aeropuerto](https://www.expedia.ca/Cancun-Hotels-Comfort-Inn-Cancun-Aeropuerto.h4235327.Hotel-Information) > > [Courtyard By Marriott Cancun Airport](https://www.expedia.ca/Cancun-Hotels-Courtyard-By-Marriott-Cancun-Airport.h1753875.Hotel-Information) > > [Hotels near Peace Arch State Park](https://www.expedia.ca/Peace-Arch-State-Park-Hotels.0-l553248621532651177-0.Travel-Guide-Filter-Hotels) > > [Dreams Playa Mujeres Golf & Spa Resort - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Playa-Mujeres-Golf-Spa-Resort.h13363267.Hotel-Information) > > [Aurora Pyramid Glass Igloos](https://www.expedia.ca/Kittila-Hotels-Aurora-Pyramid-Glass-Igloos.h40744260.Hotel-Information) > > [Hotels in Paris](https://www.expedia.ca/Paris-Hotels.d179898.Travel-Guide-Hotels) > > [Sheraton Grand Rio Hotel & Resort](https://www.expedia.ca/Rio-De-Janeiro-Hotels-Sheraton-Grand-Rio-Hotel-Resort.h10581.Hotel-Information) ### Flights > [Flights from Calgary (YYC) to Slave Lake (YZH)](https://www.expedia.ca/lp/flights/yyc/yzh/calgary-to-slave-lake) > > [Flights from Toronto (YYZ) to Miami (MIA)](https://www.expedia.ca/lp/flights/yyz/mia/toronto-to-miami) > > [Flights from London (LHR) to Galway (GWY)](https://www.expedia.ca/lp/flights/lhr/gwy/london-to-galway) > > [flights from london intl airport](https://www.expedia.ca/lp/airports/yxu/flights-from-london-intl-airport) > > [Flights from Regina (YQR) to Cassidy (YCD)](https://www.expedia.ca/lp/flights/yqr/ycd/regina-to-nanaimo) > > [Flights from Toronto (YYZ) to Chicago (ORD)](https://www.expedia.ca/lp/flights/yyz/ord/toronto-to-chicago) > > [Flights from Vancouver (YVR) to Chetwynd (YCQ)](https://www.expedia.ca/lp/flights/yvr/ycq/vancouver-to-chetwynd) > > [Flights from Delhi (DEL) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/del/yyz/delhi-to-toronto) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Cassidy (YCD) to Calgary (YYC)](https://www.expedia.ca/lp/flights/ycd/yyc/nanaimo-to-calgary) ### Packages > [Marrakech Vacations](https://www.expedia.ca/Marrakech.d6084756.Destination-Travel-Guides) > > [Fort Lauderdale Vacations](https://www.expedia.ca/Fort-Lauderdale.d601750.Destination-Travel-Guides) ### General > [Visit Barbados](https://www.expedia.ca/Barbados.dx16)