Title: Viva Azteca by Wyndham, A Trademark All Inclusive Resort - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Viva Azteca by Wyndham, A Trademark All Inclusive Resort Family fun on the beach, with outdoor pool, near Playacar Golf Club ## Photo gallery for Viva Azteca by Wyndham, A Trademark All Inclusive Resort ![Outdoor pool, pool umbrellas, sun loungers - Viva Azteca by Wyndham, A Trademark All Inclusive Resort (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/570000/569300/569233/61c55d3e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/b02f7c41-f02b-4a2c-8195-3bacc06cd17c-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![4 restaurants, breakfast, lunch, dinner served; Italian cuisine - Viva Azteca by Wyndham, A Trademark All Inclusive Resort (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/570000/569300/569233/2005bbe6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; Italian cuisine - Viva Azteca by Wyndham, A Trademark All Inclusive Resort (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/570000/569300/569233/356cdf21.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, body treatments, mud baths, hydrotherapy - Viva Azteca by Wyndham, A Trademark All Inclusive Resort (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/570000/569300/569233/bea2ffbe.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Playacar Golf Club and Mamitas Beach, Viva Azteca by Wyndham, A Trademark All Inclusive Resort offers an ultimate retreat. Bask in the sun on the white sand beach with a hot stone massage or indulge in Italian cuisine at one of 4 restaurants. With free WiFi, a poolside bar and fitness classes like Pilates are available to enjoy as well as snorkeling for water lovers. VIP Access ## Reviews 8.4 Very good ## Popular amenities - Bar - Spa - All-inclusive - Housekeeping - 24/7 front desk VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 12 - Dec. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=569233&PinnedHotelID=569233&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=569233&PinnedHotelID=569233&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 13 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=569233&PinnedHotelID=569233&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=569233&PinnedHotelID=569233&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=569233&PinnedHotelID=569233&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=569233&PinnedHotelID=569233&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=569233&PinnedHotelID=569233&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=569233&PinnedHotelID=569233&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 12 of 12 rooms ### View all photos for Room Standard with Garden View ![Premium bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/570000/569300/569233/09ecd0f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Garden View - 398 sq ft - Sleeps 4 ### View all photos for Room Deluxe with Ocean View ![Premium bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/570000/569300/569233/18842af0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe with Ocean View 8.0 Very good 1 review - 247 sq ft - Sleeps 4 ### View all photos for Room Standard with Garden View ![Premium bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/570000/569300/569233/c8e5c231.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Garden View - 398 sq ft - Sleeps 4 ### View all photos for Room Deluxe with Ocean View ![Premium bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/570000/569300/569233/d27db542.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe with Ocean View - 247 sq ft - Sleeps 4 ### View all photos for Room Superior with Pool View ![Premium bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/570000/569300/569233/090b72e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Pool View - 247 sq ft - Sleeps 4 ### View all photos for Room Superior with Pool View ![Premium bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/570000/569300/569233/2216d02f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Pool View - 247 sq ft - Sleeps 4 ### View all photos for Superior Garden, 1 King Bed, Non-Smoking ![Superior Garden, 1 King Bed, Non-Smoking](https://images.trvl-media.com/lodging/1000000/570000/569300/569233/c9341bec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Garden, 1 King Bed, Non-Smoking 8.2 Very good 10 reviews ### Highlights Balcony Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Smart TV Premium bedding - 373 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Garden, 2 Queen Beds, Non-Smoking ![Superior Garden, 2 Queen Beds, Non-Smoking](https://images.trvl-media.com/lodging/1000000/570000/569300/569233/207c22bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Garden, 2 Queen Beds, Non-Smoking 8.0 Very good 23 reviews ### Highlights Furnished balcony or patio Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Smart TV Premium bedding - 373 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking ![Superior Ocean, 2 Queen Beds, Non-Smoking](https://images.trvl-media.com/lodging/1000000/570000/569300/569233/3cc7c3b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Ocean, 2 Queen Beds, Non-Smoking ### Highlights Furnished balcony or patio Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Smart TV Premium bedding - 460 sq ft - Ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Pool, 1 King Bed, Non-Smoking ![Superior Pool, 1 King Bed, Non-Smoking](https://images.trvl-media.com/lodging/1000000/570000/569300/569233/66d83dbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Pool, 1 King Bed, Non-Smoking 8.0 Very good 1 review ### Highlights Furnished balcony or patio Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Smart TV Premium bedding - 373 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Pool, 2 Queen Beds, Non-Smoking ![Superior Pool, 2 Queen Beds, Non-Smoking](https://images.trvl-media.com/lodging/1000000/570000/569300/569233/81753b40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Pool, 2 Queen Beds, Non-Smoking 8.0 Very good 1 review ### Highlights Furnished balcony or patio Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Smart TV Premium bedding - 373 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Accessible Garden View, 1 Queen Bed, Non-Smoking ![Accessible Garden View, 1 Queen Bed, Non-Smoking](https://images.trvl-media.com/lodging/1000000/570000/569300/569233/e9acc943.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Garden View, 1 Queen Bed, Non-Smoking ### Highlights Furnished balcony or patio Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Smart TV Premium bedding - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.61105%2C-87.08736&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=G1XJLbVCxFZyqmvsIzZnDWIuABI=) Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710 #### What's nearby - Playacar Golf Club \- 2 min walk \- 0.2 km - Playacar Beach \- 6 min walk \- 0.6 km - Mayan Ruins of Playacar \- 6 min walk \- 0.6 km - Quinta Avenida \- 3 min drive \- 1.8 km - Playa del Carmen Maritime Terminal \- 3 min drive \- 1.8 km #### Getting around - Cancun Intl. Airport (CUN) - 50 min drive #### Restaurants - ‪Viva Wyndham Maya - ‬10 min walk - ‪Bar Arrecife - ‬17 min walk - ‪La Terraza - ‬9 min walk - ‪Turquesa - ‬5 min walk - ‪Restaurante Miramare - ‬17 min walk ## About this property ### Viva Azteca by Wyndham, A Trademark All Inclusive Resort Upscale all-inclusive property near Quinta Avenida Located close to Playacar Golf Club and Mamitas Beach, Viva Azteca by Wyndham, A Trademark All Inclusive Resort provides an adjacent golf course, a poolside bar, and a terrace. This property is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Indulge in a detox wrap, a body scrub, and a Swedish massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Italian cuisine. The gym offers fitness classes and Pilates classes; other things to do include archery, beach yoga, and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking - Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge) - Smoke-free premises, beach towels, and concierge services - Guest reviews speak highly of the beach locale, pool, and helpful staff Room features All 339 individually decorated rooms feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property. More amenities include: - Childcare services and free infant beds - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - 55-inch Smart TVs with cable channels - Furnished balconies or patios, mini fridges, and daily housekeeping ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included Meals and beverages at companion properties ### Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. ### Water activities Kayaking Sailing Scuba-diving lessons Surfing/body boarding Windsurfing ### Land activities Bicycling Fitness facilities Volleyball Kids club ### Lessons/classes/games Aerobics Dancing Pilates Water fitness Yoga ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties ### Awards and affiliations Eco-Certified Property This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/907a74ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viva Maya by Wyndham, A Trademark All Inclusive Resort Playacar - 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Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,001 reviews CA $249 CA $305 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=487013&PinnedHotelID=487013&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/980000/978300/978241/ea6910b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef Coco Beach Resort & Spa- Optional All Inclusive Luis Donaldo Colosio - Pool - Hot tub - All-inclusive - Spa 7.8 Good 1,005 reviews CA $243 CA $314 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=978241&PinnedHotelID=978241&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/890000/889900/889874/fa2a319e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Waves Tucán - All Inclusive Playacar - Pool - All-inclusive - Spa - Kids pool 8.6 Excellent 1,008 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=889874&PinnedHotelID=889874&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/068cd362.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Waves Quetzal - All Inclusive Playacar - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,004 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=428594&PinnedHotelID=428594&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/8fd319b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,866 reviews CA $353 CA $431 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/50000/41100/41060/4aa017dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playacar Palace All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,000 reviews CA $557 CA $678 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=41060&PinnedHotelID=41060&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site ### Food and drink - 4 restaurants - A bar/lounge - A poolside bar - Snack bar/deli ### Restaurants on site - Bamboo - El Cenote - El Nopal - II Palco - Xul Ha ### Things to do - 18-hole adjacent golf course - Archery - Beach volleyball - Beach yoga - Bodyboard - Children's pool - Evening entertainment - Fitness classes - Free bicycle rentals - Free children's club - Full-service spa - Gym - Kayaking - Outdoor pool - Outdoor pool (guest access) - Padel - Pilates classes - Playground - Sailing - Sauna - Scooter/moped rentals - Scuba diving - Shopping - Snorkeling - Steam room - TV in common areas - Water sports equipment - Windsurfing ### Family friendly - Children's games - Children's pool - Children's toys - Free children's club - Free supervised activities for children - In-room babysitting (surcharge) - In-room crib - Laundry facilities - Mini-fridge - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 6,534 square feet of conference space - Business center - Meeting room ### Outdoors - Beach loungers - Beach towels - Garden - On the beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Mud bath - Prenatal massages - Reflexology - Sauna - Spa open daily - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - No elevator - Tile flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible public washroom - Wheelchair-accessible restaurant ### More - 3 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Smoking not allowed - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 55-inch smart TV with cable channels ### Food and drink - Mini-fridge ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Individual decor - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 2.80 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Long-term renters welcome Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24 A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Construction is underway at a neighboring building and there may be noise disturbance from the construction work ## Frequently asked questions ### Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort have a pool? ### How much does it cost to stay at Viva Azteca by Wyndham, A Trademark All Inclusive Resort? ### Is Viva Azteca by Wyndham, A Trademark All Inclusive Resort pet-friendly? ### How much is parking? ### What time is check-in at Viva Azteca by Wyndham, A Trademark All Inclusive Resort? ### What time is check-out at Viva Azteca by Wyndham, A Trademark All Inclusive Resort? ### Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort provide a shuttle to the airport? ### Are there all-inclusive benefits at Viva Azteca by Wyndham, A Trademark All Inclusive Resort? ### Where is Viva Azteca by Wyndham, A Trademark All Inclusive Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Viva Azteca by Wyndham, A Trademark All Inclusive Resort Reviews ## Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 468 8 - Good 302 6 - Okay 148 4 - Poor 51 2 - Terrible 33 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 8.2/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ## Reviews ### 8/10 Good #### Tami-Rae Dec 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice rooms, friendly staff, ##### Tami-Rae Stayed 9 nights in Dec 2025 ### 10/10 Excellent #### Joe Nov 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff is very attentive and friendly. The resort is spotless. Beach sitting area is spacious with a ton of beach chairs. Food is ok, but par for the area resorts. Like the fact that reservations are not needed for the specialty restaurants. Will be returning again. Shout out to the entertainment staff and Louis the pool bartender. ##### Joe Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Erin Oct 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, friendly, many activities, great staff, great food! ##### Erin Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Radoslava Sharkova Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was quaint and nice. The staff was great. The beach was awesome! ##### Radoslava Sharkova Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Bridgett Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful area, very accommodating. Good food and drinks. Friendly staff. ![](https://a.travel-assets.com/ugc/hotel-reviews/e5fd762a-0e80-4154-aede-ec349d631418-1759796504780.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d7f3402d-3634-452d-be44-326c41d570f0-1759796504767.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/21f5d0b9-af57-475e-8fc8-2a5af7fe3bd6-1759796505226.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bridgett Stayed 4 nights in Oct 2025 ### 4/10 Poor #### Sandra Dec 1, 2025 Liked: Cleanliness Disliked: Amenities Buffet food was bad. We went out everyday to eat a good meal. Service at the restaurants was slow. It took an hour to get our food. The staff gave better service to the people that were wearing a black bracelet. We paid money too. I don't recommend this place. ##### Sandra Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### carmen Rosa Jun 19, 2025 Liked: Cleanliness Excellent service beautiful hotel ##### carmen Rosa Stayed 5 nights in Jun 2025 ### 8/10 Good #### Karolina Sep 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed at Viva Azteca by Wyndham and really enjoyed it. It’s a smaller, quieter resort with fewer kids and less partying, which made it perfect for a relaxed, chill atmosphere. The food was delicious, and the staff were very welcoming. If you’re looking for something bigger with more activities and entertainment, I’d recommend checking out Viva Maya, but if you prefer a laid-back vibe, Azteca is a great choice. ##### Karolina Stayed 8 nights in May 2025 ### 10/10 Excellent #### Sergio Jun 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great resort, a lot of activities for kids and adults. Would recommend 100% The staff at the kids club were amazing and treated our boys like family. Great place to stay ##### Sergio Stayed 5 nights in Jun 2025 ### 8/10 Good #### Jamie Raymond Jul 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities The property was very clean and the service was excellent. ##### Jamie Raymond Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Daniel Reyes Jul 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and secure ##### Daniel Reyes Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Alicia Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We liked our stay, the staff was super polite and always ready for o help with a smile. They’re just missing extra hangers for towels and swimming suits. ##### Alicia Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Patricia Mar 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities So comfortable, food was excellent ##### Patricia Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Ajay Jul 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property and the activities and entertainment team were excellent. They made us feel very welcome and involved and added special memories to our vacation. Thank you. ##### Ajay Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Miguel Jun 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Close to the beach ##### Miguel Stayed 4 nights in May 2025 ### 10/10 Excellent #### Darrick Mar 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great for families. Felt very safe and the staff is always very friendly ##### Darrick Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### BLAKE EDWARD Jun 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff especially Alejandra was super great help with . food is great and is an overall wonderful experience. Walking distance to 5th ave and ferries to Cozumel.Have stayed here several times and has remained a consistently wonderful experience.Highly recommended 😁 ##### BLAKE EDWARD Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Santo Apr 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property. Great for families. Friendly helpful staff ##### Santo Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Jessica May 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It has an old Playa del Carmen vibe. The staff is very attentive and helpful. The food was great, wonderful coffee and always had options for delicious fresh food. ##### Jessica Stayed 8 nights in May 2025 ### 10/10 Excellent #### Matthew Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort is absolutely wonderful. The staff was very friendly and accommodating. Everything is very clean. The A/C works great and the beds are very comfortable! Bring a water jug because they don’t use water bottles. They have filtered water dispensers all over. We had no issues with the water. Everything is quick and easy to get to, from the front desk to the beach, it’s a short walk. The pool bar is open 24 hours a day which was nice!! The food was excellent! The breakfast buffet left a little to be desired but the lunch buffet and pool snack bar made up for it. The ocean was incredibly beautiful with lots of activities. The nightly shows were great. The only “downfall” is no drinking in the pool. Their sister resort Viva Maya is a short walk down the road or beach and they have a swim up bar. I highly recommend this resort and look forward to going back next year!! (This is the first time I have ever said that about a resort in my 20 years of traveling to Playa del Carmen!!) ![](https://a.travel-assets.com/ugc/hotel-reviews/dd152521-c6c5-4b22-86ea-93dfdeb60099-1759797003468.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e6d983f5-bdc2-4f52-b306-f5d96ee0d4f0-1759797001696.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Matthew Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Shelly Apr 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was very well taken care of. There were many options of food at the buffet and the restaurants. You can walk into downtown within 20 minutes. The beach was AMAZING! We all had a wonderful time visiting! ##### Shelly Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Irene Nov 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, small resort, very easy to get around, beautiful beach, very clean ##### Irene Stayed 10 nights in Nov 2024 ### 10/10 Excellent #### Alexander Dec 29, 2024 Liked: Cleanliness, staff & service Food and service were great! Beach is one of the best from around. ##### Alexander Stayed 10 nights in Dec 2024 ### 10/10 Excellent #### reeza Apr 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wow, everything at this hotel was great, especially the staff and service, restaurant food and service was excellent, property was clean and spotless. I would recommend to anyone to stay here at this all-inclusive hotel, it's less than 1 hr. from Cancun Airport, lots of activities. My family really enjoyed it- very safe, only recommendation to Viva Azteca please time limit people in the hot tub if it's busy. ##### reeza Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Donald Feb 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the service and the bar tenders, Jose and Sergio especially looked after us,,, ##### Donald Stayed 7 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) > > [Devossion By Live Aqua Playa del Carmen All Inclusive - 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