Viva Azteca by Wyndham, A Trademark Resort

Property class: 4

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Located close to Playacar Golf Club and Quinta Avenida, Viva Azteca by Wyndham, A Trademark Resort provides an adjacent golf course, a poolside bar, and a terrace. This property is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Indulge in a body wrap, a deep-tissue massage, and a body scrub at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Italian cuisine. The gym offers Pilates classes and yoga classes; other things to do include beach yoga, windsurfing, and scuba diving. Free in-room WiFi is available to all guests, along with shopping on site and a garden.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room Standard with Garden View

A hotel room with a bed, bedside table, lamp, TV, and a view of greenery outside.

Room Standard with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe with Ocean View

A hotel room with two beds, a desk, a chair, a balcony with a view of palm trees, and a patterned headboard.

Room Deluxe with Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 247 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Garden View

A hotel room with a bed, bedside table, lamp, and a view of the outdoors.

Room Standard with Garden View

  • Garden view
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Garden, 1 King Bed, Non-Smoking

A hotel room with a large bed, a bedside table with a lamp, a TV mounted on the wall, and a balcony with a table and chairs.

Superior Garden, 1 King Bed, Non-Smoking

8.2 out of 10
Very good
(11 reviews)
  • Garden view
  • 373 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

A hotel room with two beds, a desk, a chair, and a view of greenery outside.

Superior Garden, 2 Queen Beds, Non-Smoking

8.2 out of 10
Very good
(32 reviews)
  • Garden view
  • 373 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

A hotel room with two beds, a desk, and a chair. There is a balcony with a view of palm trees and a pool.

Superior Ocean, 2 Queen Beds, Non-Smoking

  • Ocean view
  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Pool, 1 King Bed, Non-Smoking

A hotel room with a bed, a desk, a chair, a nightstand, a TV, and a view of a pool and palm trees.

Superior Pool, 1 King Bed, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 373 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Pool, 2 Queen Beds, Non-Smoking

A hotel room with two beds, a balcony with a view of palm trees, and a purple chair.

Superior Pool, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 373 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Garden View, 1 Queen Bed, Non-Smoking

A hotel room with a large bed, a TV mounted on the wall, a bench, and a view of the garden through the sliding doors.

Accessible Garden View, 1 Queen Bed, Non-Smoking

  • Garden view
  • 373 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the area

Located in Playacar, a neighborhood in Playa del Carmen, Viva Azteca by Wyndham, A Trademark Resort is in the entertainment district and on the beach. Playacar Golf Club and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xel-Há Park. Quinta Avenida and Mamitas Beach are two other places to visit that come recommended. Discover the area's water adventures with windsurfing and boat tours nearby, or enjoy the great outdoors with rock climbing and horse riding. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710

What's nearby

  • A sandy beach with palm trees, beach chairs, and a lifeguard tower.
    Playacar Beach
    6 min walk - 0.6 km
  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    4 min drive - 1.8 km
  • Playacar Golf Club
    2 min walk - 0.2 km
  • Mayan Ruins of Playacar
    6 min walk - 0.6 km
  • Xaman Ha Aviary
    14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN)
    57 min drive

Restaurants

  • Viva Wyndham Maya
    10 min walk
  • rosa roja
    9 min walk
  • Turquesa
    6 min walk
  • Hotel Riu Palace Riviera Maya
    1 min walk
  • Occidental Allegro
    3 min walk

About this property

Viva Azteca by Wyndham, A Trademark Resort

  • Upscale all-inclusive property near Quinta Avenida
  • Located close to Playacar Golf Club and Mamitas Beach, Viva Azteca by Wyndham, A Trademark Resort provides an adjacent golf course, a poolside bar, and a terrace. This property is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Indulge in a body wrap, a deep-tissue massage, and a body scrub at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Italian cuisine. The gym offers Pilates classes and yoga classes; other things to do include beach yoga, windsurfing, and scuba diving. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking
    • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
    • Water sports equipment, smoke-free premises, and scooter rentals
    • Guest reviews speak highly of the beach locale, pool, and helpful staff
  • Room features
  • All 339 individually decorated rooms feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
  • More amenities include:
    • Childcare services and free infant beds
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • 55-inch Smart TVs with cable channels
    • Furnished balconies or patios, mini fridges, and daily housekeeping

All-inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • Meals and beverages at companion properties

Activities and facilities/equipment

  • All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

    • Kayaking
    • Sailing
    • Scuba-diving lessons
    • Surfing/body boarding
    • Windsurfing

Land activities

    • Bicycling
    • Fitness facilities
    • Volleyball
    • Kids club

Lessons/classes/games

    • Aerobics
    • Dancing
    • Pilates
    • Water fitness
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances
    • Theme parties

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Travelife. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • El Cenote
  • El Nopal
  • II Palco
  • Xul Ha

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Beach volleyball
  • Beach yoga
  • Bodyboard
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Padel
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Windsurfing

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,534 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.45 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Viva Azteca by Wyndham, A Trademark Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Viva Azteca by Wyndham, A Trademark Resort?

As of Sept 19, 2026, prices found for a 1-night stay for 2 adults at Viva Azteca by Wyndham, A Trademark Resort on Oct 1, 2026 start from CA $447, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viva Azteca by Wyndham, A Trademark Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Viva Azteca by Wyndham, A Trademark Resort?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Viva Azteca by Wyndham, A Trademark Resort?

Check-out is at noon.

Does Viva Azteca by Wyndham, A Trademark Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Viva Azteca by Wyndham, A Trademark Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, kayaking, sailing, and more.

Where is Viva Azteca by Wyndham, A Trademark Resort located?

Located in Playacar, this beachfront property is next to a golf course and within 3 mi (5 km) of Quinta Avenida, Playacar Golf Club, and Mamitas Beach. Xplor Theme Park and Gran Coyote Golf are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Viva Azteca by Wyndham, A Trademark Resort Reviews

8.4

Very good

9.0

Cleanliness

8.2

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 477 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly resort with much activities to keep everyone entertained. Very friendly staff.
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Rooms were clean, pool was nice, beach had seaweed this time of year but was still pretty and swimmable for part of the week. It’s a smaller resort so easier to get around. No lines, lots of chairs and places to chill out. Food at the buffet was ok, but the in air conditioned space was stifling. Restaurants were hard to book and meals often took a long time. Evening shows were enjoyable.
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff and the grounds but the food is pretty bad overall. Snack bar 1 out of 10 buffet 2 out of 10 but the ala carts are a little better 4 out of 10.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, incredibly clean, tasty food, and a beautiful beach!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Family Stay — Excellent Kids’ Club We had a wonderful family stay at Viva Azteca. Our 7-year-old daughter and 4-year-old son loved the kids’ club, and Sehem and the rest of the kids’ club staff were fantastic with them. The staff were consistently friendly, polite, and helpful. Dayana at the front desk deserves special mention for going above and beyond to resolve an issue with our third-party booking. The food was good, and we especially enjoyed the sea bass at the Asian restaurant. The rooms are somewhat dated and would benefit from updating. Handheld showers would also be more convenient, particularly for families with young children. Overall, Viva Azteca is a welcoming, family-friendly resort with an excellent kids’ club and consistently polite, helpful staff.
Stayed 9 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, friendly people and amazing beach
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific place for an all-inclusive holiday. Resort is a bit dated but extremely well maintained and very clean. Staff were awesome and food was much better than we’ve experienced at similar resorts. A lot of kids and young families. Definitely recommend this place.
Stayed 9 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every worker was friendly worked hard! Worked hard even during the rain. The guys working to remove the sargassum worked so hard and did amazing job. Didn’t care for the food.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Decent Food
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, catamarans, nightly shows, and bartenders were all excellent features.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great staff!
Husband’s 67th Birthday!
Birthday at at à la carte Mexican restaurant.
Beautiful statues on property!
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, friendly staff,
Stayed 9 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze. Staff was super friendly and helpful. The room was spacious and clean. The food was pretty good. My family and I enjoyed the variety. We like that the buffet would switch up the dishes every day. We enjoyed the other restaurant as well. We attempted to try Bamboo twice. First time was told that we would have to wait and wouldn't know how long the wait would be. They had a few empty tables and got informed that it was for reservations. Inquired about that since we did ask the front desk about it and was informed "no reservations are needed". Then is was close that Thursday night during our stay so sadly we didn't get to try it. The two restaurants only offered spaghetti and meatballs on the kids menu, that was kind of a bummer. We went to the presentation for Club Viva the guy pitching it was nice but the second man.. the minute we declined the offer the attitude completely switch and he became rude. I know it's hot but I wish there was a way they could keep the pool cooler. The water was super hot. Over it we still made the most of it and enjoyed our time.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was comfortable, clean, and quiet. Not a huge resort but big enough with plenty amenities. The outdoor bar and outdoor seating area near the pool area have a beautiful view to the ocean. The servers in the buffet and bartenders were so attentive and great.The bed and pillows in our room were very comfortable. This resort is also within walking diatance to the famous 5th avenue. I would definitely return to stay at this resort.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious , clean , no elevator . Food was good ,enough variety , pool was very nice , water warm . Enough chairs on the beach .Very easy to navigate , small resort a bit traditional but still in good shape , walking distance to Playa del Carmen .
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Maids kept rooms spotless.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, many activities, great staff, great food!
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Excellent service beautiful hotel
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So comfortable, food was excellent
Stayed 7 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, rooms are large, comfy beds and super friendly staff. Food quality is good and excellent variety in the buffet. Drink quality varies, wine is ok, cocktails are terrible, as in most all- inclusive hotels, not the best quality liquor and they artificial syrups. Mango margarita was undrinkable. Non-motorised water sports are included, which is very nice. We couldn't make the most of it due to weather though.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area, very accommodating. Good food and drinks. Friendly staff.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quaint and nice. The staff was great. The beach was awesome!
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great resort, a lot of activities for kids and adults. Would recommend 100% The staff at the kids club were amazing and treated our boys like family. Great place to stay
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Good service. Nice beach. Breakfast needs more sausage varieties.
Stayed 14 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and the service was excellent.
Stayed 6 nights in Jun 2025