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Private beach, sun-loungers, beach towels, beach massages
Private beach, sun-loungers, beach towels, beach massages
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers

Guest reviews

3.8 out of 5 Good
1,000 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All-inclusive
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationSan Francisco Beach12 min walk
Popular LocationMr. Sancho's Beach Club2 min drive
Popular LocationPlaya Mia Grand Beach and Water Park2 min drive
AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)26 min drive

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  • Deluxe Concierge, 2 adults

    4.3/5 guest room rating

    Room amenities

    • 420 sq ft
    • Sleeps 2
    More detailsDeluxe Concierge, 2 adults
  • Royal Single Room (Level Luxury)

    Room amenities

    • 420 sq ft
    • Sleeps 1
    More detailsRoyal Single Room (Level Luxury)
  • Deluxe Concierge, 3 adults

    Room amenities

    • 420 sq ft
    • Sleeps 3
    More detailsDeluxe Concierge, 3 adults
  • Royal Level Luxury, 3 adults + 1 child

    Room amenities

    • 420 sq ft
    • Sleeps 4
    More detailsRoyal Level Luxury, 3 adults + 1 child
  • Royal Level Luxury, 3 adults

    Room amenities

    • 420 sq ft
    • Sleeps 3
    More detailsRoyal Level Luxury, 3 adults
  • Deluxe Single Room (Concierge)

    Room amenities

    • 420 sq ft
    • Sleeps 1
    More detailsDeluxe Single Room (Concierge)
  • Deluxe Romance, 3 adults + 1 child

    Room amenities

    • 420 sq ft
    • Sleeps 4
    More detailsDeluxe Romance, 3 adults + 1 child
  • Deluxe Room (3 adults + 1 child)

    Room amenities

    • 420 sq ft
    • Sleeps 4
    More detailsDeluxe Room (3 adults + 1 child)
  • Deluxe Romance, 2 adults + 2 children

    Room amenities

    • 420 sq ft
    • Sleeps 4
    More detailsDeluxe Romance, 2 adults + 2 children
  • Deluxe Room (2 adults + 2 children)

    Room amenities

    • 420 sq ft
    • Sleeps 4
    More detailsDeluxe Room (2 adults + 2 children)
  • Royal Room (Level Luxury)

    5/5 guest room rating

    Room amenities

    • 420 sq ft
    • Sleeps 2
    More detailsRoyal Room (Level Luxury)
  • Deluxe Room (2 adults)

    4.1/5 guest room rating

    Room amenities

    • 420 sq ft
    • Sleeps 2
    More detailsDeluxe Room (2 adults)
  • Deluxe Single Room (Romance)

    Room amenities

    • 420 sq ft
    • Sleeps 1
    More detailsDeluxe Single Room (Romance)
  • Deluxe Single Room

    4.3/5 guest room rating

    Room amenities

    • 420 sq ft
    • Sleeps 1
    More detailsDeluxe Single Room
  • Deluxe Room (Romance)

    Room amenities

    • 420 sq ft
    • Sleeps 2
    More detailsDeluxe Room (Romance)
  • Deluxe Room (2 adults + 1 child)

    3.8/5 guest room rating

    Room amenities

    • 420 sq ft
    • Sleeps 3
    More detailsDeluxe Room (2 adults + 1 child)
  • Deluxe Romance 2 adults + 1 child

    Room amenities

    • 420 sq ft
    • Sleeps 3
    More detailsDeluxe Romance 2 adults + 1 child
  • Deluxe Room (3 adults)

    4/5 guest room rating

    Room amenities

    • 420 sq ft
    • Sleeps 3
    More detailsDeluxe Room (3 adults)
  • Deluxe Room (Romance 3 adults)

    Room amenities

    • 420 sq ft
    • Sleeps 3
    More detailsDeluxe Room (Romance 3 adults)
  • Deluxe Concierge, 2 adults + 1 child

    Room amenities

    • 420 sq ft
    • Sleeps 3
    More detailsDeluxe Concierge, 2 adults + 1 child
  • Royal Level Luxury, 2 adults + 2 children

    Room amenities

    • 420 sq ft
    • Sleeps 4
    More detailsRoyal Level Luxury, 2 adults + 2 children
  • Royal Level Luxury, 2 adults + 1 child

    Room amenities

    • 420 sq ft
    • Sleeps 3
    More detailsRoyal Level Luxury, 2 adults + 1 child
  • Deluxe Concierge, 3 adults + 1 child

    Room amenities

    • 420 sq ft
    • Sleeps 4
    More detailsDeluxe Concierge, 3 adults + 1 child
  • Deluxe Concierte, 2 adults + 2 children

    Room amenities

    • 420 sq ft
    • Sleeps 4
    More detailsDeluxe Concierte, 2 adults + 2 children

About this area

Cozumel

Located in Cozumel, Occidental Cozumel - All Inclusive is in the suburbs and on a private beach. The area's natural beauty can be seen at Playa Mia Grand Beach and Water Park and Paradise Beach, while Mr. Sancho's Beach Club and Chankanaab National Park are popular area attractions. Travelling with kids? Consider Chankanaab Beach Adventure Park and Arrecifes de Cozumel National Park. With scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.
Visit our Cozumel travel guide
View in a map
Popular Location

What's nearby

  • San Francisco Beach - 12 min walk
  • Mr. Sancho's Beach Club - 2 min drive
  • Playa Mia Grand Beach and Water Park - 2 min drive
  • Palancar Beach - 3 min drive
  • Paseo El Cedral Reef - 5 min drive

Getting around

  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.) - 26 min drive

Restaurants

  • Lobby Bar - 6 min walk
  • Pool Bar - 9 min walk
  • Alnerto's - 12 min walk
  • Nachi-Cocom - 15 min walk
  • Paradise Beach - 3 min drive

About this property

Occidental Cozumel - All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
Spend the day playing on Occidental Cozumel - All Inclusive's private sand beach then return to dine at one of the resort's 7 restaurants. All 247 rooms feature modern comforts such as flat-screen TVs with cable channels, along with free WiFi. Guests will also find free minibar items, balconies and separate bathtubs and showers.
Occidental Cozumel - All Inclusive offers 247 forms of accommodation with free minibar items and a safe. Rooms open to balconies. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Cozumel resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in November 2016.

3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

On-site entertainment and activities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows regional sanitisation guidelines of National Guidelines for reopening Tourism (Mexico)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • WiFi in public areas is free with a 2-device limit

Parking and public transport

  • Free uncovered self parking

Food and drink

  • Free full breakfast available daily 7:00 AM–11:00 AM
  • All buffet meals, snacks and beverages included
  • 7 restaurants
  • 5 bars/lounges, 1 beach bar and 1 poolside bar

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness centre
  • Kayaking
  • Lifeguards on site
  • Motorised watercraft
  • Nightclub
  • Playground
  • Sauna
  • Scooter/moped hire
  • Spa services
  • Hot tub
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • In-room childcare (surcharge)
  • Playground

Conveniences

  • ATM/banking services
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Conference space

Outdoors

  • Beach loungers
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Upper floors only accessible by stairs
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Renovated guest rooms – November 2016

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in between 3 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 26.07 per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Grand Cozumel
Occidental Cozumel Resort
Occidental Grand Cozumel Hotel
Occidental Grand Hotel Cozumel
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel All Inclusive All-inclusive property
Occidental Cozumel All Inclusive
Occidental Cozumel
Occintal Cozumel Inclusive in
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Can I cancel my reservation for free at Occidental Cozumel - All Inclusive and receive a full refund?
Yes, Occidental Cozumel - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Occidental Cozumel - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Occidental Cozumel - All Inclusive?
As of Oct 20, 2020, prices found for a 1-night stay for 2 adults at Occidental Cozumel - All Inclusive on Nov 5, 2020 start from CA $295, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Occidental Cozumel - All Inclusive have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is Occidental Cozumel - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Occidental Cozumel - All Inclusive?
Self-parking is free at this property.
What time is check-in at Occidental Cozumel - All Inclusive?
Check-in is from 3 PM to anytime.
What time is check-out at Occidental Cozumel - All Inclusive?
Checkout is at noon. Late checkout is available for a fee.
Are there all-inclusive benefits at Occidental Cozumel - All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.
Where is Occidental Cozumel - All Inclusive located?
Located in Cozumel, this beachfront resort is in a national park and within a 15-minute walk of Arrecifes de Cozumel National Park and San Francisco Beach. Playa Mia Grand Beach and Water Park and Mr. Sancho's Beach Club are also within 2 miles (3 km).
3.8
Good
1,000 reviews
5 - Excellent
286
4 - Good
381
3 - Okay
207
2 - Poor
87
1 - Terrible
39

4.3/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for me and my family over spring break. I really liked the grounds and size of the resort. We left on the tale end of the virus outbreak as the guest numbers were dwindling throughout the week. As with many resorts in this region the rooms can be musty but we don't spend much time there. I assume that most resorts in the region will up their service in regard to buffet food service regarding cleanliness and likely result in better preparation of the overall food product especially buffet. Good value and beautiful place if you are like us and go to this area planning on eating out several times. Alberto's down the beach is a great nightime walk (flashlight is good to have but not mandatory) with excellent seafood and a fun place. We typically look for nice grounds with good activities that don't break the bank and allow us to spend outside the resort.
Stayed 6 nights in Mar 2020

5/5 Excellent

Travelled with family, Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful- my room was cold once the air was on. It is beautiful and the beach is excellent compared to other resorts in the area. The food was ok- not great. But the lemonades my children LOVED and the fresh fruit was excellent along with any of the chicken they served.
Stayed 4 nights in Mar 2020

4/5 Good

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Beautiful beach Cleanliness Very nice rooms Friendly staff
Stayed 5 nights in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exceptionally beautiful walking around the property. The rooms were large. The specialty restaurant food was very good but the buffet food was ok. The red wine was terrible, the white wine was tolerable. Most mixed drinks were weak.
Stayed 7 nights in Mar 2020

3/5 Okay

Travelled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities
Property is ok, rooms are very basic and the check in was a really hectic. Next day I upgraded to royal level. Room was little better but my sheets were dirty and I found hair in the bed. I took them almost 3 hours to change sheets and the house kippers give me the audited. Food was really limited and staff wasn’t very friendly except few managers.For sure I want be back.
Stayed 5 nights in Mar 2020