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Occidental Cozumel - All Inclusive

Star Rating
4 out of 5

Information

Reviews

3.8 / 5Good
1,371 reviews

Amenities

  • Pool
  • Breakfast included
  • Free parking
  • All-inclusive

Map

What's nearby

  • Popular Location
    Allegro Cozumel Resort Day Pass
    9 min walk
  • Popular Location
    San Francisco Beach
    12 min walk
  • Popular Location
    Nachi Cocom Beach Club & Water Sport Center
    15 min walk
  • Airport
    Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    21 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Room Standard

    More details
  • Room Standard

    More details
  • Room Deluxe

    More details
  • Room Luxury With Bathtub

    More details

About this area

Cozumel

Occidental Cozumel - All Inclusive is located on the beach and in an area with good shopping. The area's natural beauty can be seen at Playa Mia Grand Beach and Water Park and Paradise Beach, while Mr. Sancho's Beach Club and Chankanaab Beach Adventure Park are popular area attractions. Travelling with kids? Consider Dolphinaris and Dolphin Discovery.

What's nearby

  • Popular Location
    Allegro Cozumel Resort Day Pass - 9 min walk
  • Popular Location
    San Francisco Beach - 12 min walk
  • Popular Location
    Nachi Cocom Beach Club & Water Sport Center - 15 min walk
  • Popular Location
    Mr. Sancho's Beach Club - 2 min drive
  • Popular Location
    Playa Mia Grand Beach and Water Park - 2 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 21 min drive

About this property

Occidental Cozumel - All Inclusive

Spend the day playing on the beach then return to dine at one of Occidental Cozumel - All Inclusive's 7 restaurants. All 247 rooms feature modern comforts such as flat-screen TVs with cable channels, along with WiFi. Other amenities available to guests include free minibar items, balconies and separate bathtubs and showers.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
All buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues
Activities and facilities/equipment
All non-motorised water sports, land activities and use of recreational facilities and equipment are included.
Water activities
Kayaking
Snorkelling
Windsurfing
Land activities
Fitness facilities
Tennis
Kids' club
Supervised activities for children between 4 and 12 years old
Entertainment
On-site entertainment and activities

Policies

Check-in

Check-in between 3 PM - midnight

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 25.35 per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: MXN 252 per night (1-device limit, rates may vary)
  • Fee for wireless Internet in public areas: MXN 252 per night (1-device limit, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Property is also known as

  • Occidental Grand Cozumel Resort All Inclusive
  • Occidental Grand Cozumel
  • Occidental Cozumel All Inclusive All-inclusive property
  • Occidental Cozumel All Inclusive
  • Occidental Grand Cozumel All Inclusive
  • Occintal Cozumel Inclusive in

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 252 per night)
  • Available in some public areas: WiFi (MXN 252 per night)
  • In-room WiFi has a 1-device limit
  • WiFi in public areas has a 1-device limit

Parking and public transport

  • Free self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • All buffet meals, snacks and beverages included
  • 7 restaurants
  • 2 poolside bars and 5 bars/lounges

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness centre
  • Kayaking
  • Motorised watercraft
  • Nightclub
  • Playground
  • Sauna
  • Scooter/moped hire
  • Spa services
  • Hot tub
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • In-room childcare (surcharge)
  • Playground

Conveniences

  • ATM/banking services

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Conference space

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - swedish

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Nearby things to do

Activities

  • Scuba diving
  • Snorkelling
5 - Excellent
415
4 - Good
512
3 - Okay
271
2 - Mediocre
117
1 - Poor
56
4.3
Cleanliness
4.1
Service and Staff
3.7
Amenities
4.0
Property condition

3/5

Beach was nice, pool area clean. Adult pool no bar? Food below standard.

Stayed 7 nights in Sep. 2019

3/5

For an all inclusive the food was good. You have to pay extra for wifi.

Stayed 7 nights in Sep. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 4 nights in Sep. 2019

5/5 Excellent

The hotel was very nice and well kept. Beautiful nature surrounding the complex. It definitely surpassed our expectations.

Stayed 6 nights in Aug. 2019

1/5

I booked this place because Barcelo runs it and I THOUGHT it would be up to their standards. I was absolutely wrong! We get to out room and the Ice Machine out in the hall has an "Out of Order" sign posted on it. Another guest told us that that sign had been there all week. I called the front desk to ask where the closest Ice Machine is, they told me the next building on the 2nd floor. There are no elevators, so I walk down stairs and up stairs in the next building, there is no Ice Machine there, so I walk down stairs and up stairs in my building and call the front desk again. Now I'm told I'll have to walk all the way back up to the front desk at the front of the resort to get ice. After my raising a little bit of hell, they agreed to send room service with a bag of ice. There is a paper in the room that states: Important: Specialty restaurants are considered in your all-inclusive package according to the length of your stay in our resort. For 2 to 3 nights - 1 reservation / For 4 to 5 nights - 2 reservations / for 6 to 7 nights 3 reservations. My impression of this place is that they're offering the bare minimum and only stepping up when people complain. Barcelo should look into what's going on at this place. We wound up eating at several restaurants in Cozumel, despite having paid good money and lots of it for an "All-Inclusive" resort. The food was that bad. I was embarrassed that I booked our friends at this place. This is the worst place we've been to in Mexico.

Stayed 7 nights in Jul. 2019

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