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Occidental Cozumel - All Inclusive

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Private beach, sun loungers, beach towels, beach massages
Private beach, sun loungers, beach towels, beach massages
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Overview of Occidental Cozumel - All Inclusive

Occidental Cozumel - All Inclusive

4 out of 5

3.8/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationArrecifes de Cozumel National Park9 min walk
  • Popular LocationSan Francisco Beach12 min walk
  • Popular LocationPlaya Mia Grand Beach and Water Park2 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)26 min drive

Choose dates to view prices

About this area

Cozumel

Located in Cozumel, Occidental Cozumel - All Inclusive is in the suburbs and on a private beach. The area's natural beauty can be seen at Playa Mia Grand Beach and Water Park and Paradise Beach, while Mr. Sancho's Beach Club and Chankanaab National Park are popular area attractions. Traveling with kids? Consider Chankanaab Beach Adventure Park and Arrecifes de Cozumel National Park. With scuba diving and snorkeling nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • Arrecifes de Cozumel National Park - 9 min walk
  • San Francisco Beach - 12 min walk
  • Mr. Sancho's Beach Club - 2 min drive
  • Playa Mia Grand Beach and Water Park - 2 min drive
  • Paseo El Cedral Reef - 5 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • Lobby Bar — 6 min walk
  • Pool Bar — 9 min walk
  • Alnerto's — 12 min walk
  • Nachi-Cocom — 15 min walk
  • Paradise Beach — 3 min drive

About this property

Occidental Cozumel - All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
Spend the day playing on Occidental Cozumel - All Inclusive's private sand beach then return to dine at one of the property's 7 restaurants. All 247 rooms feature modern comforts like flat-screen TVs with cable channels, along with free WiFi. Guests will also find free minibar items, balconies, and separate bathtubs and showers.
Occidental Cozumel - All Inclusive offers 247 accommodations with free minibar items and safes. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in November 2016.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite entertainment and activities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit
  • Free in-room WiFi has a 2-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM–11:00 AM
  • All buffet meals, snacks, and beverages included
  • 7 restaurants
  • 5 bars/lounges, 1 beach bar and 1 poolside bar

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness center
  • Kayaking
  • Lifeguards on site
  • Motorized watercraft
  • Nightclub
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Spa services
  • Spa tub
  • Tennis
  • Volleyball

Conveniences

  • ATM/banking services
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Renovated guestrooms - November 2016

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 302 out of 977 reviews
5 - Excellent 31%
Rating 4 - Good. 365 out of 977 reviews
4 - Good 37%
Rating 3 - Okay. 193 out of 977 reviews
3 - Okay 20%
Rating 2 - Poor. 79 out of 977 reviews
2 - Poor 8%
Rating 1 - Terrible. 38 out of 977 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second year of returning to Occidental. Obviously, covid has changed it a bit. The food was good and the people were VERY hospitable and accommodating but the beach is why we come here. Very beautiful beach! Buffet is served by a server instead of self-service. Power went out twice but was fixed. Overall, would return for year three!
Stayed 6 nights in Jun 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, beach, pools and property. The buffet food was mediocre to downright bad some days.
Stayed 8 nights in Jun 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. When arrival it would have been nice to get a map of the place and be informed about dinner reservations. We had to waste time to find out.
Stayed 3 nights in Jun 2021

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being in the jungle and how the resort didn't just plow it down to build but instead built into it. Every employee/staff were helpful and friendly. Very peaceful (with the exception of the shrek like stomping above us but that isn't the resorts problem, that was the other people staying) Would definitely stay at an Occidental again if we do another trip where one is nearby
Stayed 6 nights in Jun 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price. Best beach access. Food and drinks are not that bad for the price I paid. Check in process is a little slow. Unique location close to nature and white sandy clean beaches. Memorable experience overall. Will visit again. This will try royal Occidental next time.
Stayed 4 nights in May 2021