Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Playa del Carmen, QROO, 77710
Explore the area
El Camaleón Mayakoba Golf Course8 min drive
Playa Xcalacoco8 min drive
Gran Coyote Golf9 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)48 min drive
Room options
View all photos for Presidential Suite, 2 Bedrooms (Ambassador)
Presidential Suite, 2 Bedrooms (Ambassador)
3089 sq ft
Beach view
Sleeps 4
1 King Bed
View all photos for Presidential Suite, 1 Bedroom (Zen)
Presidential Suite, 1 Bedroom (Zen)
3520 sq ft
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
View all photos for Presidential Suite, 1 Bedroom (Grand Class)
Presidential Suite, 1 Bedroom (Grand Class)
3800 sq ft
Beach view
Sleeps 2
1 King Bed
View all photos for Grand Class Pool Suite Ocean Front
Grand Class Pool Suite Ocean Front
1378 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Twin Beds
View all photos for Ambassador Suite Ocean View
Ambassador Suite Ocean View
1270 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Queen Beds
View all photos for Zen Grand Two Bedroom Family Suite Nature View
Zen Grand Two Bedroom Family Suite Nature View
2368 sq ft
Resort view
Sleeps 6
1 King Bed and 2 Queen Beds
View all photos for Ambassador Pool Suite Ocean View
Ambassador Pool Suite Ocean View
1270 sq ft
Ocean view
Sleeps 4
1 King Bed
View all photos for Suite, 1 Bedroom (Governador)
Suite, 1 Bedroom (Governador)
2540 sq ft
Beach view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
View all photos for Ambassador Two Bedrooms Family Suite Ocean View
Ambassador Two Bedrooms Family Suite Ocean View
2540 sq ft
Ocean view
Sleeps 6
1 King Bed and 2 Queen Beds
View all photos for Nature View Suite - Zen Experience
Nature View Suite - Zen Experience
1184 sq ft
Resort view
Sleeps 4
1 King Bed OR 2 Queen Beds
View all photos for Nature View Suite with Pool - Zen Experience
Nature View Suite with Pool - Zen Experience
1184 sq ft
Lagoon view
Sleeps 4
1 King Bed OR 2 Queen Beds
View all photos for Suite Deluxe With Garden View
Suite Deluxe With Garden View
Sleeps 8
View all photos for Quadruple Room Luxury With Private Pool
Quadruple Room Luxury With Private Pool
Sleeps 4
View all photos for Quadruple Room Deluxe With Garden View
Quadruple Room Deluxe With Garden View
Sleeps 4
View all photos for Suite With Ocean View
Suite With Ocean View
Ocean view
Sleeps 8
View all photos for Quadruple Room Luxury With Sea View
Quadruple Room Luxury With Sea View
Sea view
Sleeps 4
View all photos for Quadruple Room Super With Private Pool
Quadruple Room Super With Private Pool
Sleeps 4
View all photos for Quadruple Room Deluxe
Quadruple Room Deluxe
Sleeps 4
About this area
Playa del Carmen
Located in Playa del Carmen, Grand Velas Riviera Maya - All Inclusive is connected to the convention center. Xcaret Eco Theme Park is a popular area attraction and if an activity is on the agenda, El Camaleón Mayakoba Golf Course and Gran Coyote Golf are worth checking out. Traveling with kids? Consider Xplor Theme Park, or check out an event or a game at Mario Villanueva Stadium Madrid. Scuba diving and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ziplining nearby.
Located close to El Camaleón Mayakoba Golf Course and Gran Coyote Golf, Grand Velas Riviera Maya - All Inclusive provides 18 holes of golf, 3 swim-up bars, and 2 beach bars. Treat yourself to a Swedish massage, reflexology, or hydrotherapy at SE Spa, the onsite spa. Be sure to enjoy a meal at any of the 8 onsite restaurants, which feature French cuisine and a beachfront location.
The gym offers yoga classes and aerobics classes; other things to do include beach yoga, ecotours, and kayaking. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with 3 poolside bars and a free grocery shopping service.
Additional perks include:
3 outdoor pools and 2 indoor pools, with 3 swim-up bars, sun loungers, and pool umbrellas
Free self parking and valet parking
Limo/town car service, free bicycle rentals, and babysitting (surcharge)
Karaoke, massage treatment rooms, and a 24-hour front desk
Room features
All 539 rooms boast comforts such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches like premium bedding and pillow menus.
Extra conveniences in all rooms include:
Childcare services, free infant beds, and travel cribs
Hypo-allergenic bedding, pillowtop mattresses, and down comforters
Bathrooms with jetted tubs and rainfall showers
65-inch HDTVs with premium channels
Balconies or patios, wardrobes/closets, and daily housekeeping
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Languages
English, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a USD 175 fee, and antigen/rapid COVID-19 testing is available for a USD 50 fee; reservations required for on-site testing
