Title: Grand Velas Riviera Maya - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Velas Riviera Maya - All Inclusive Luxury property on the beach, with 3 outdoor pools ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/77f93302.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/5f4c3c5e-076e-42e3-a195-2a91adf60f80-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![8 restaurants, dinner served, Fusion cuisine](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/28a8bcd7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/870c4030.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/7dd911d6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Velas Riviera Maya - All Inclusive sits near El Camaleón Mayakoba Golf Course. Guests unwind with hot stone treatments at SE Spa or play the nearby 18-hole course. The resort offers beachfront dining options, convenient swim-up bars, and oceanside yoga classes. VIP Access 9.6 Exceptional ## Popular amenities - - - - Bar - Breakfast included - Gym VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 19 - Oct. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 20 - Oct. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Nature View Suite - Zen Experience](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/eac2af96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Nature View Suite - Zen Experience 8.8 Excellent 9 reviews ### Highlights Balcony or patio Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items HDTV Hypo-allergenic bedding Pillow menu - 1184 sq ft - 1 bedroom - Resort view - Sleeps 4 - 1 King Bed OR 2 Queen Beds ![Nature View Suite with Pool - Zen Experience](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/566c0e09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Nature View Suite with Pool - Zen Experience 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Private plunge pool Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items HDTV Hypo-allergenic bedding - 1184 sq ft - Lagoon view - Sleeps 4 - 1 King Bed OR 2 Queen Beds ![1 bedroom, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/be507f0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ambassador Suite Ocean View 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items HDTV Hypo-allergenic bedding Pillow menu - 1270 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed OR 2 Queen Beds ![Grand Class Pool Suite Ocean Front](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/aa639e8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Class Pool Suite Ocean Front 10.0 Exceptional 4 reviews ### Highlights Balcony or patio Private plunge pool Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items HDTV Hypo-allergenic bedding - 1377 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed OR 2 Twin Beds ![Ambassador Pool Suite Ocean View](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/e9813c27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ambassador Pool Suite Ocean View ### Highlights Balcony or patio Private plunge pool Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items HDTV Hypo-allergenic bedding - 1270 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed ![Zen Grand Two Bedroom Family Suite Nature View](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/w3836h2556x4y4-76c3a1af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Zen Grand Two Bedroom Family Suite Nature View 10.0 Exceptional 1 review ### Highlights Balcony or patio Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items HDTV Hypo-allergenic bedding Pillow menu - 2368 sq ft - 2 bedrooms - Resort view - Sleeps 6 - 1 King Bed and 2 Queen Beds ![Ambassador Two Bedrooms Family Suite Ocean View](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/0913261a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ambassador Two Bedrooms Family Suite Ocean View ### Highlights Balcony or patio Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items HDTV Hypo-allergenic bedding Pillow menu - 2540 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Queen Beds ## You may also like Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/c49ff13d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Casa de la Playa by Xcaret-All Inclusive, Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 209 reviews CA $2,223 CA $2,693 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-La-Casa-De-La-Playa-By-Xcaret-All-Inclusive-Adults-Only.h70531121.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2314524e-d1a4-4664-b3ef-c766c80181d7&top_cur=CAD) Ad ![On the beach, white sand, beach cabanas, sun loungers](https://images.trvl-media.com/lodging/69000000/68900000/68897700/68897680/30c9f9a1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Impression Moxché by Secrets – Adults Only – All Inclusive Corasol - 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Pool - Spa - Kids pool - Parking included 9.8 Exceptional 378 reviews CA $958 CA $1,310 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Rosewood-Mayakoba.h1773497.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2314524e-d1a4-4664-b3ef-c766c80181d7&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.67553%2C-87.02333&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=q7j08bMJgZZJRdVWJdYZAXE8TT4=) Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Playa del Carmen, QROO, 77710 #### What's nearby - El Camaleón Mayakoba Golf Course - 7 min drive - 2.5 km - Gran Coyote Golf - 8 min drive - 4.9 km - Playa Xcalacoco - 9 min drive - 3.9 km - Playa del Carmen Main Beach - 14 min drive - 10.9 km - Tres Rios Ecopark - 14 min drive - 8.4 km #### Getting around - Cancun Intl. Airport (CUN) - 48 min drive #### Restaurants - ‪Amaranto - ‬13 min drive - ‪Restaurante Hacienda - ‬12 min drive - ‪El Beso Pool Bar - ‬13 min drive - ‪Privilege Lounge - ‬20 min walk - ‪Snack Riviera - ‬13 min drive ## About this property ### Grand Velas Riviera Maya - All Inclusive Luxury all-inclusive property near El Camaleón Mayakoba Golf Course Take advantage of a free breakfast buffet, an adjacent golf course, and 3 swim-up bars at Grand Velas Riviera Maya - All Inclusive. With a beachfront location, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. Treat yourself to a Thai massage, a body treatment, or a body wrap at SE Spa, the onsite spa. Be sure to enjoy a Michelin star rated meal and Fusion cuisine at the 8 on-site restaurants. The gym offers Pilates classes and fitness classes; other things to do include beach volleyball, ecotours, and beach yoga. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with 2 beach bars and 3 poolside bars. Additional perks include: - 3 outdoor pools and a children's pool, along with 3 swim-up bars, sun loungers, and pool umbrellas - Free self parking and valet parking - Limo/town car service, free bicycle rentals, and babysitting (surcharge) - ATM/banking services, meeting rooms, and a billiards/pool table - Guest reviews say great things about the helpful staff Room features All 539 rooms boast comforts such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches like premium bedding and pillow menus. Extra conveniences in all rooms include: - Childcare services, free infant beds, and travel cribs - Hypo-allergenic bedding, pillowtop mattresses, and down comforters - Bathrooms with rainfall showers or jetted bathtubs plus designer toiletries and children's robes - 65-inch HDTVs with premium channels - Balconies or patios, wardrobes/closets, and daily housekeeping ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) ### Activities and facilities/equipment All non-motorized water sports are included. ### Water activities Kayaking Snorkeling ### Land activities Bicycling Fitness facilities Miniature golf Soccer Volleyball ### Lessons/classes/games Aerobics Cooking Dancing Pilates Water fitness Yoga ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties ### Awards and affiliations Eco-Certified Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property is a member of Preferred Hotels & Resorts. ## Similar properties ![Suite (River Jump) | View from room](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335979/9102c4f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xcaret Mexico - All Parks / All Fun Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,325 reviews CA $1,060 CA $1,286 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=18335979&PinnedHotelID=18335979&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/11000000/10370000/10364200/10364193/9ca8dafe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont Mayakoba Riviera Maya - All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Pet-friendly 9.6 Exceptional 711 reviews CA $987 CA $1,305 total includes taxes & fees Oct 24 - 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Nov 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=2393134&PinnedHotelID=2393134&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/7102828e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palmaïa-The House of AïA: All Inclusive Wellness Resort Playacar - Pool - All-inclusive - Spa - Kids pool 9.8 Exceptional 549 reviews CA $1,192 CA $1,446 total includes taxes & fees Oct 25 - Oct 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1780000/1773500/1773497/f4f5d8f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rosewood Mayakoba Playa del Carmen - Pool - Spa - Kids pool - Parking included 9.8 Exceptional 378 reviews CA $958 CA $1,310 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1773497&PinnedHotelID=1773497&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/b7ccce00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen - On private beach - Pool - Spa - Waterslide 9.2 Wonderful 63 reviews CA $776 CA $943 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/65000000/64420000/64410200/64410194/159cd00d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Free airport shuttle 8.4 Very good 1,134 reviews CA $829 CA $1,008 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=64410194&PinnedHotelID=64410194&HadPinnedHotel=true®ionId=-1&adults=2) ![Fountain](https://images.trvl-media.com/lodging/2000000/1380000/1370100/1370022/92240be7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Riviera Maya - All Inclusive Playacar - Pool - Hot tub - Breakfast included - All-inclusive 9.2 Wonderful 2,524 reviews CA $346 CA $423 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=1370022&PinnedHotelID=1370022&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/d0b8503a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradisus Playa del Carmen – Riviera Maya - All Inclusive Luis Donaldo Colosio - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,012 reviews CA $446 CA $547 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Area shuttle (surcharge) - Free beach shuttle - Limo/town car service - Free self parking on site - Free valet parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to noon - 2 beach bars - 3 poolside bars - 3 swim-up bars - 6 bars/lounges - 8 restaurants - A coffee shop/cafe - Couples/private dining - Free daily manager's reception - Private picnics - Snack bar/deli ### Restaurants on site - Cocina de Autor (+12) - Frida - Lucca - Piaf (+12) - Sen Lin ### Things to do - 18-hole adjacent golf course - 3 outdoor pools - Air hockey - Arcade/game room - Beach volleyball - Beach yoga - Billiards/pool table - Children's pool - Concerts/live shows - Ecotours - Fitness classes - Foosball table - Free bicycle rentals - Free children's club - Full-service spa - Games - Gym - Hiking/biking trails - Karaoke - Kayaking - Mini golf - Piano - Pilates classes - Playground - Shopping - Table tennis ### Family friendly - 3 outdoor pools - Arcade/game room - Children's games - Children's pool - Children's toys - Free children's club - Free supervised activities for children - In-room babysitting (surcharge) - In-room crib - In-room sofa bed - Laundry facilities - Mini golf - Playground - Snack bar/deli - Travel crib ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Computer station - Conference center (94,548 square feet of space) - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Garden - On the beach - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 42 treatment rooms - Aromatherapy - Ayurvedic treatments - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Mud bath - Outdoor treatment areas - Prenatal massages - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator (43 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible pool - Wheelchair-accessible registration desk (47 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 3 buildings - 4 floors - At least 10% of profits reinvested in community and sustainability - Ballroom - Banquet hall - Built in 2008 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Local artist showcase - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding - Single sofa bed ### Bathroom - Bathrobes - Bathtub or shower - Children's robes - Designer toiletries - Hair dryer - Jetted bathtub or rainfall showerhead - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 65-inch smart TV with premium cable channels ### Food and drink - 24-hour room service - Champagne service - Espresso maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: USD 65 ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Additional fees apply for connecting/adjoining rooms and are subject to availability. This property's guestrooms are divided into 3 sections. Nature View suites are located in the Zen Grand section, located .75 miles (1,207 meters) from the beach, and are near the convention center, spa, and pool. Access to the beach and other sections of the property is provided via a 24-hour hotel shuttle. Ambassador suites are located around the resort's main infinity pool. Grand Class Ambiance facilities (restaurants and swimming pool) are reserved for adults and children age 12 and older only. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out fee: USD 65 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a smoke detector and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 No pets and no service animals are allowed at this property Guests under 16 years old are not allowed in the spa ### Property is also known as All Inclusive Grand Velas Riviera Maya Grand Velas All Inclusive Grand Velas All Inclusive Riviera Maya Grand Velas Riviera Maya Grand Velas Riviera Maya All Inclusive Playa del Carmen Grand Velas Riviera Maya Playa del Carmen Riviera Maya Grand Velas Velas Grand Riviera Maya Velas Riviera Maya Velas Riviera Maya Inclusive Grand Velas Riviera Maya All Inclusive Hotel Playa del Carmen Hotel Grand Velas Riviera Maya - All Inclusive Playa del Carmen Playa del Carmen Grand Velas Riviera Maya - All Inclusive Hotel Grand Velas Riviera Maya All Inclusive Playa del Carmen Hotel Grand Velas Riviera Maya - All Inclusive Grand Velas Riviera Maya - All Inclusive Playa del Carmen Grand Velas Riviera Maya All Inclusive Hotel Grand Velas Riviera Maya All Inclusive Velas Riviera Maya Inclusive ## Frequently asked questions ### Does Grand Velas Riviera Maya - All Inclusive have a pool? > Yes, this property has 3 outdoor pools and a children's pool. ### How much does it cost to stay at Grand Velas Riviera Maya - All Inclusive? > As of Oct 19, 2025, prices found for a 1-night stay for 2 adults at Grand Velas Riviera Maya - All Inclusive on Oct 20, 2025 start from CA $1,780.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Velas Riviera Maya - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Velas Riviera Maya - All Inclusive? > Self parking and valet parking are free at this property. ### What time is check-in at Grand Velas Riviera Maya - All Inclusive? > Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Grand Velas Riviera Maya - All Inclusive? > Check-out is at noon. Late check-out is available for USD 65 (subject to availability). ### Are there all-inclusive benefits at Grand Velas Riviera Maya - All Inclusive? > Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, bicycling, and more. ### Where is Grand Velas Riviera Maya - All Inclusive located? > Nestled on the beach, this Playa del Carmen property is in the city center and 3 mi (4.7 km) from El Camaleón Mayakoba Golf Course. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Velas Riviera Maya - All Inclusive Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Location ### 9.8 Staff & service ### 9.4 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 795 8 - Good 85 6 - Okay 18 4 - Poor 15 2 - Terrible 11 ### 10/10 Excellent #### Floyd Aug 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities So many options and an excellent variety of experiences. Flavors and well made and fresh! ##### Floyd Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### DELKYS Jun 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and amazing staff. ##### DELKYS Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Karolis Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the best resorts in Cancun Area to stay with the family. ##### Karolis Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Juan Manuel Jul 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Juan Manuel Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Adnan Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is amazing and the property is beautiful. Everyone here goes above and beyond to assist you. The property is truely a gem, luxury at its finest. Keep up the great work. My family and I had a wonderful time staying at the grand velas. ##### Adnan Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Junren May 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### Junren Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Joe Mar 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stay ! ##### Joe Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Chi Hung Apr 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great place to spend vacation ##### Chi Hung Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Rahul Apr 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great food ##### Rahul Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Zvi Jul 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The best ever ##### Zvi Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Oldemar Apr 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It's our second time at this hotel, and our experience has exceeded our expectations. Great property, clean, and good food options. ##### Oldemar Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Leticia Jul 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing service, great food. No tennis courts. Beach is ugly, they added a barrier to protect beach from hurricanes. If you are looking for turquoise ocean- not here. ##### Leticia Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Jennifer Apr 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely beach and gorgeous rooms. Excellent friendly service. ##### Jennifer Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Dominic Jun 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities The service was outstanding. They kept the rooms and property very clean. Our concierge Izamar was amazing and took care of us and our needs in a very timely fashion. The food was delicious. We had great meals the whole time at the resort. ##### Dominic Stayed 6 nights in May 2025 ### 10/10 Excellent #### Maria May 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and excellent service. Food and drinks are amazing! This is the second time I stayed in this hotel and definitely I will come back. Highly recommend the spa if you want to pamper your self it was an Amazon experience. ##### Maria Stayed 4 nights in May 2025 ### 10/10 Excellent #### Hussein Dec 14, 2024 Liked: Cleanliness, amenities, property conditions & facilities Amazing resort ##### Hussein Stayed 8 nights in Dec 2024 ### 10/10 Excellent #### Daniel Mar 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The service was outstanding! ##### Daniel Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### John Jul 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities When you advertise a “kids zone” play area and it’s under construction, you should red flag that and notify your customers. ##### John Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### mayra garcia Mar 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is paradise. Can’t wait to go back. ##### mayra garcia Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Laurence Jan 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excellent facility in all aspects Superior service and friendliness Wonderful beach ##### Laurence Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Abigail Apr 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful family vacation at Grand Velas Riviera Maya. Excellent food (especially Cocina de Autor, Frida, and Piaf) and beautiful property. We highly recommend spending time at the Zen pool - a really magical, relaxing spot. The staff were all really wonderful, friendly, and helpful. All 3 of our kids - ranging from age 4 to age 14 - had a great time. We would certainly come back again!! ##### Abigail Stayed 5 nights in Apr 2025 ### 8/10 Good #### Ivan Jun 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The dinner & restaurant food is very good. Daytime & bar food is mediocre at best. Certainly NOT what you’d expect for the price point of the resort. The beach area is not good… pretty much stayed poolside all week not. Would not recommend this resort for the amount it costs. ##### Ivan Stayed 8 nights in May 2025 ### 8/10 Good #### Karen Jun 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The ocean was not in good conditions to swim ##### Karen Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Oldemar Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is spectacular; the pools are clean, the gardens are beautiful, and the rooms exceed your expectations. The beach had a lot of seaweed, but they made an effort to keep it clean and enjoyable. ##### Oldemar ### 10/10 Excellent #### Delenya Mar 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I went to this resort for my son’s first birthday and it was exceptional. I chose the hotel because it was rated highly for its service geared towards babies and they exceeded my expectations. ##### Delenya Stayed 2 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Barceló Maya Colonial - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Colonial-All-Inclusive.h1348113.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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