Title: Residence Inn by Marriott Playa del Carmen - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Residence Inn by Marriott Playa del Carmen Suburban hotel with free breakfast and airport shuttle service ## Photo gallery for Residence Inn by Marriott Playa del Carmen ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers - Residence Inn by Marriott Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/2dd64158.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/038226f8-268b-4538-a601-3bb67e354e98-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Studio, 1 King Bed with Sofa bed, Garden View (Balcony) - Residence Inn by Marriott Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/cba38605.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily continental breakfast - Residence Inn by Marriott Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/cc6b515c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace - Residence Inn by Marriott Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/847d3643.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Residence Inn by Marriott near Playa del Carmen Maritime Terminal offers a welcoming retreat with full breakfast, rooftop terrace, poolside bar, laundry facilities, high-speed WiFi, outdoor pool, and attentive staff. Enjoy your stay near Centro Maya Shopping Center. ## Reviews 9.2 Wonderful ## Popular amenities - Free airport shuttle - 24/7 front desk - Laundry ## Room options ### Check availability for these dates Tonight [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 16 - Dec. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Studio, 1 King Bed ![In-room safe, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/9e62a59d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed 9.6 Exceptional 37 reviews ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Kitchen - 442 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Studio, 2 Queen Beds ![In-room safe, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/d3967ecf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Queen Beds 9.6 Exceptional 62 reviews ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Kitchen - 542 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Studio, 1 King Bed with Sofa bed, Garden View (Balcony) ![Studio, 1 King Bed with Sofa bed, Garden View (Balcony)](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/1d86a3a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed, Garden View (Balcony) 8.8 Excellent 17 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds - 445 sq ft - Golf view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio, 2 Queen Beds, Garden View (Balcony) ![Studio, 2 Queen Beds, Garden View (Balcony)](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/3996bbec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Queen Beds, Garden View (Balcony) 9.4 Exceptional 20 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds - 545 sq ft - Golf view - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 2 Bedrooms, Golf View (Balcony) ![Suite, 2 Bedrooms, Golf View (Balcony) | Living area](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/903df213.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Golf View (Balcony) 9.0 Wonderful 18 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds - 712 sq ft - 2 bedrooms - Golf view - Sleeps 6 - 2 Double Beds ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/903800/903721/ccae3829_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 403 reviews CA $902 CA $1,240 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?chkin=2025-12-24&chkout=2025-12-25&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=8b1d05e8-0464-4a1d-ab30-0ebb7d7d73d4&top_cur=CAD) Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3b6ecf2c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - 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All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Kids pool 7.8 Good 1,000 reviews CA $202 CA $253 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=8b1d05e8-0464-4a1d-ab30-0ebb7d7d73d4&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Residence-Inn-By-Marriott-Playa-Del-Carmen.h70558507.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Residence-Inn-By-Marriott-Playa-Del-Carmen.h70558507.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.61383%2C-87.09862&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LVz0m759xrMgwIMnFy7H-3KY1XI=) Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717 #### What's nearby - Mahi Golf Course \- 11 min walk \- 1.0 km - Centro Maya Shopping Center \- 13 min walk \- 1.1 km - Playacar Golf Club \- 16 min walk \- 1.3 km - Playacar Beach \- 3 min drive \- 1.8 km - Mayan Ruins of Playacar \- 5 min drive \- 3.6 km #### Getting around - Cancun Intl. Airport (CUN) - 46 min drive #### Restaurants - ‪rosa roja - ‬6 min drive - ‪Fogo de Janero - ‬4 min drive - ‪Starbucks - ‬8 min walk - ‪Perché No Italian Food - ‬8 min walk - ‪pepe’s food tequila - ‬6 min drive ## About this property ### Residence Inn by Marriott Playa del Carmen Hotel near Playacar Golf Club Located close to Centro Maya Shopping Center and Playa del Carmen Maritime Terminal, Residence Inn by Marriott Playa del Carmen provides free full breakfast, a free roundtrip airport shuttle, and an adjacent golf course. Get out on the links at this hotel and enjoy amenities such as a golf clubhouse. Free in-room WiFi is available to all guests, along with a free grocery shopping service and a rooftop terrace. Additional perks include: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - Express check-out, ATM/banking services, and 1 meeting room - A TV in the lobby, an elevator, and a 24-hour front desk - Guest reviews speak highly of the overall value, helpful staff, and location Room features All 149 rooms boast comforts such as wet bars and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean, comfortable rooms at the property. More amenities include: - Free infant beds and free extra beds - Recycling and LED light bulbs - Bathrooms with showers and free toiletries - 55-inch flat-screen TVs with cable channels - Wardrobes/closets, separate sitting areas, and separate dining areas ## Similar properties ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,009 reviews CA $140 CA $176 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/f3c96aff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - 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Air conditioning 8.0 Very good 1,025 reviews CA $75 CA $94 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/19000000/18960000/18953400/18953301/a1e32584.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Fifty Suites Luis Donaldo Colosio - Pool - Kitchen - Free WiFi - Air conditioning 8.8 Excellent 805 reviews CA $81 CA $102 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=18953301&PinnedHotelID=18953301&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/bb3c34bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HM Playa del Carmen Gonzalo Guerrero - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,002 reviews CA $100 CA $125 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=11516987&PinnedHotelID=11516987&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free roundtrip airport shuttle from 7:00 AM to 10:00 PM on request - Free uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast available daily 7:00 AM to 10:00 AM ### Things to do - 18-hole adjacent golf course - 24-hour gym - Golf clubhouse - Outdoor pool - TV in common areas ### Family friendly - Dining table - Free rollaway/extra bed - Grocery/convenience store - In-room crib - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Laundry facilities - Outdoor pool - Separate in-room dining area - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Free grocery shopping service - Housekeeping (on request) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 24-hour business center - Computer station - Conference center - Meeting room ### Outdoors - Outdoor furniture - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Accessible airport shuttle - Area rugs in public areas - Area rugs in room - Braille/raised signage - Elevator (49 inch wide door) - Front entrance ramp - Grab bar in shower (24 inches high) - Grab bar near toilet (24 inches high) - Handrails in stairways (24 inches high) - Height-adjustable showerhead - Lever door handles - Phone accessibility kit - Pool access ramp on site - Smooth flooring in room - Tile flooring in public areas - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 3 floors - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Built in 2021 - Communal living room - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - Reception hall - Rooftop garden - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Free rollaway/extra bed ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch flat-screen TV with cable channels ### Food and drink - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Dining table - Dishwasher - Freezer - Full-sized refrigerator/freezer - Griddle - Kitchen - Microwave - Separate dining area - Stovetop - Toaster - Wet bar ### More - Air conditioning - Connecting rooms available - Desk chair - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Separate sitting area - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 50 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Administrative fee: USD 50 We have included all charges provided to us by the property. ### Optional extras - Pet deposit: USD 50 per stay - Pet fee: USD 20.00 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Long-term renters welcome Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Pool access available from 8:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as By Marriott Carmen Carmen Residence INN Playa DEL Carmen Residence Inn by Marriott Playa del Carmen Hotel Residence Inn by Marriott Playa del Carmen Playa del Carmen ## Frequently asked questions ### Does Residence Inn by Marriott Playa del Carmen have a pool? ### How much does it cost to stay at Residence Inn by Marriott Playa del Carmen? ### Is Residence Inn by Marriott Playa del Carmen pet-friendly? ### How much is parking? ### What time is check-in at Residence Inn by Marriott Playa del Carmen? ### What time is check-out at Residence Inn by Marriott Playa del Carmen? ### Does Residence Inn by Marriott Playa del Carmen provide a shuttle to the airport? ### Where is Residence Inn by Marriott Playa del Carmen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Residence Inn by Marriott Playa del Carmen Reviews ## Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 799 8 - Good 166 6 - Okay 48 4 - Poor 25 2 - Terrible 37 ### 9.4/10 Cleanliness ### 9.2/10 Staff & service ### 9.0/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ## Reviews ### 8/10 Good #### Karen Dec 7, 2025 Liked: Cleanliness, property conditions & facilities Friendly staff ##### Karen Stayed 12 nights in Nov 2025 ### 10/10 Excellent #### Juan Nov 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities CLEAN, FRIENLY STAFF, EXELENT LOCATION, FREE TRANSPORT FROM AIRPORT TO HOTEL AND VS ##### Juan Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Samuel Nov 11, 2025 Liked: Cleanliness, property conditions & facilities Nice spot, good price. ##### Samuel Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### TERESA Dec 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean ##### TERESA Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Terry Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The front desk staff was incredible, they helped with everything from ordering food to giving directions. ##### Terry Stayed 14 nights in Oct 2025 ### 10/10 Excellent #### Flavio De Medeiros Oct 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The stay was excellent! We received one of the best service. Definitely will be back! ##### Flavio De Medeiros Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Daniela Oct 23, 2025 Super clean room and spacious. Staff was really friendly and helpful ##### Daniela Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### nikhila Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely place to stay with family ##### nikhila Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Kelly Hyunmin Oct 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to a local mall and a quiet cenote ##### Kelly Hyunmin Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Hector Sep 1, 2025 Liked: Cleanliness, property conditions & facilities Great Place ##### Hector Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### salvador Jul 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay ##### salvador Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Edwin Oct 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly welcoming staff, Clean room, room service everyday without asking. Good experience overall. ##### Edwin Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Diego Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente Hotel ##### Diego Stayed 1 night in Jul 2025 ### 10/10 Excellent #### carlos Aug 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff super friendly. Clean rooms and nice area close to restaurants totally recommended ![Welcome package ](https://a.travel-assets.com/ugc/hotel-reviews/c5e784ea-5df4-4e12-b9c0-450b5dd2a933-1754591725750.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### carlos Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Darlene Sep 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities super clean amazing price ##### Darlene Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Ivan May 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities It was a great stayed here ##### Ivan Stayed 1 night in May 2025 ### 8/10 Good #### Kadie Sep 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was huge and had everything I needed. The breakfast was good and offered a variety each day. It was quiet and convenient. ##### Kadie Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### ZHE Nov 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stay 5 nights in this hotel, staff service is great, they speak Spanish and English both, check in service very smooth and easy, after you book the hotel, they do send your complimentary airport shuttle booking link that you can fill it up, and you receive the voucher shortly. From cancun international airport to the hotel is about 1hour drive, room is very clean, and they do have kitchen in the room. Breakfast is from 7am to 10am everyday, very close the Xscaret park and Playa de carmen downtown, about 6-10mins drive, taxi easy to book, there is also a grocery store SORIANA and Starbucks close by, which about 6mins walk. They also have a MTS tour desk in the lobby from 8am to 4pm, that you can also book the day trip if you want visit chichen itza, Tulum, Xscaret park etc. Overall is good. ##### ZHE Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### David Brett Aug 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Property was very well-maintained. Excellent service staff was friendly and accommodating. ##### David Brett Stayed 10 nights in Jul 2025 ### 10/10 Excellent #### Jay May 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### Jay Stayed 1 night in May 2025 ### 2/10 Terrible #### Garry Oct 21, 2025 We were told there was a restaurant, there was not and a bar at the pool, there was not! Poor breakfast, you had to ask to a pad of butter, one was given out per person. ##### Garry Stayed 1 night in Oct 2025 ### 8/10 Good #### Andrea Aug 15, 2025 Liked: Staff & service, amenities, property conditions & facilities Breakfast was good but same food everyday. ##### Andrea Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Mario Aug 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All excellent ##### Mario Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Inesa May 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel. Staff was very friendly. ##### Inesa Stayed 1 night in Apr 2025 ### 10/10 Excellent #### salvador Jul 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good stay ##### salvador Stayed 2 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) > > [Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Secrets Moxché Playa del Carmen - 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