Valentin Imperial Riviera Maya All Inclusive - Adults Only

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Private beach, white sand, beach towels, scuba diving
Private beach, white sand, beach towels, scuba diving
Private beach, white sand, beach towels, scuba diving
3 outdoor pools, cabanas (surcharge), pool umbrellas

Overview of Valentin Imperial Riviera Maya All Inclusive - Adults Only

VIP Access

Valentin Imperial Riviera Maya All Inclusive - Adults Only

4.5 star property

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Carr.Fed.307 Chetumal, Puerto Juarez Km.311, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationEl Manglar Golf Course8 min drive
  • Popular LocationMaroma Beach14 min drive
  • Popular LocationTres Rios Ecopark16 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)34 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Valentin Imperial Riviera Maya All Inclusive - Adults Only is on a private beach. While the natural beauty of Maroma Beach and Puerto Morelos Beach can be enjoyed by anyone, those looking for an activity can check out Grand Coral Golf Riviera Maya. Don't miss out on a visit to Xoximilco. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing.

What's nearby

  • El Manglar Golf Course - 8 min drive
  • Sanctuary of Hope and Time Capsule - 11 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 11 min drive
  • Maroma Beach - 14 min drive
  • Tres Rios Ecopark - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • L´ Olivo — 1 min walk
  • Ginger — 1 min walk
  • La Hacienda — 3 min walk
  • Sun — 6 min walk
  • Moon — 7 min walk

About this property

Valentin Imperial Riviera Maya All Inclusive - Adults Only

Adults-only luxury on the beach
Catch some rays on Valentin Imperial Riviera Maya All Inclusive - Adults Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 8 restaurants. All 540 individually decorated rooms feature free WiFi and iPod docks. Thoughtful touches include free minibar items and espresso makers, and guests will also find furnished balconies or patios and 24-hour room service.
Valentin Imperial Riviera Maya All Inclusive - Adults Only offers 540 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a private beach and outdoor tennis courts. Other recreational amenities include a lazy river, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Valentin Imperial Riviera Maya All Inclusive - Adults Only is listed in the 2021 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
On-site PCR COVID-19 testing is available for a fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 8 restaurants and 1 1 coffee shop/café
  • 2 swim-up bars, 2 beach bars, 2 poolside bars and 6 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Kayaking
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • iPod dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 174 per room (roundtrip)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

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Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 872 out of 1093 reviews
5 - Excellent 80%
Rating 4 - Good. 157 out of 1093 reviews
4 - Good 14%
Rating 3 - Okay. 31 out of 1093 reviews
3 - Okay 3%
Rating 2 - Poor. 24 out of 1093 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 1093 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked how private it was, the food options were great, the staff were friendly and the Activities group was so much fun.
Stayed 5 nights in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the food at the different restaurants was amazing. The staff was all very friendly and helpful and regularly went out of their way to ensure you were having a good time. The property is beautiful and the pool and beach activities were great. Definitely coming back here!!!
Stayed 5 nights in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose the Valentin Imperial based on reviews and were not disappointed! This resort is amazing, and the service during COVID remains spectacular. We stayed in a silver junior suite which was roomy and had a jacuzzi in the room which was amazing, especially because the pool doesn’t have a hot tub. The staff were so friendly, even behind masks and face shields, you could tell they were happy to see you and always provided excellent service. I didn’t come with high expectations of the food but it was actually all very good and we ate at many restaurants multiple times. And the room service was open 24hrs which was very nice. There were multiple pools with different energy levels and the main pool always had fun activities and music going on. It’s a really short walk to the beach and the chairs were really comfortable. The beach was beautiful, no seaweed or trash on the sand. This was my first all-inclusive vacation and I am a convert because of Valentin imperial, it was an amazing time!
Stayed 7 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful scenery, kind and helpful employees. Great food.
Stayed 6 nights in Dec 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Huge resort. Lots of walking and can become tiring at times to get around. Beautiful room. Beach access is great.
Stayed 6 nights in Dec 2021