Hotels by Omni in Cancun

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Top Cancun Hotel Reviews

Paradisus Cancún – All Inclusive

10/10 Excellent

"I recently returned home from an incredible stay at Paradisus Cancun, and I can confidently say it exceeded all of our expectations. The resort itself is absolutely stunning, with beautiful grounds, breathtaking ocean views, and a welcoming atmosphere from the moment we arrived. We booked an Ocean View Room with Family Concierge service, and the experience was exceptional from start to finish. Upon arrival, we were warmly greeted and checked in by Carolina, who was friendly, professional, and incredibly helpful. Throughout our stay, we had the pleasure of working with our personal concierge, Natalia, who truly went above and beyond to make our vacation unforgettable. She gave us a thorough tour of the property, ensuring we knew where everything was located, and assisted with all of our dinner reservations and transportation arrangements. Her attention to detail and genuine care made us feel valued every step of the way. One of the highlights of our trip was the thoughtful surprise Natalia arranged for our anniversary. When we returned to our room after dinner on our final night, we were greeted with champagne, balloons, and chocolate-covered strawberries. It was such a special touch and the perfect way to celebrate. The outstanding service extended far beyond the concierge team. Every staff member we encountered was warm, friendly, and attentive. We were always greeted with a smile, doors were opened for us, and everyone made us feel like part of the family."

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

8/10 Good

"The property grounds, lobby, facilities, restaurants and service within the restaurants, pools and bars are all wonderful. The food is very good quality and tasty within the restaurants and coffee bar in the lobby. Room service has extremely limited choices, no hot breakfast or cook to order breakfast which is when I wanted it the most. They are getting 4 out of 5 for the following reasons: We had some issues with our room which included, room requests not be honored, cleanliness, empty coffee packet or coffee missing altogether, broken outlets, stained bedding sheets, empty cans left on balcony, some type of smudge of sticky dirt left on one of our articles of clothing by maintenance (which they denied) and a balcony door which would not close all the way, and couldn't be fixed until the following day, leaving it to where we had a gap in the balcony door overnight. I know these seem like minor issues; however, they added up to larger dissatisfaction and inconveniences during our 7 night stay. What disappointed us more is the way the Customer Support attempted to resolve it. I wasn't asking to get a refund or discount, or have the room upgraded for free. All I was asking for the remaining 4 nights of our stay was to have access to benefits given to their Elite Members. Restaurant reservations, which they did for 3 nights but would not grant Elite Pool access, Elite Restaurant / room service access, or the amenity gift bag."

Secrets The Vine Cancun - Adults Only - All Inclusive

10/10 Excellent

"we had best experience"

Crown Paradise Club Cancun All Inclusive

10/10 Excellent

"Nice place for the whole family great people Abel is the best!"

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

10/10 Excellent

"Loved Abu at the piano bar, all of the staff at the pool, LOVED the deli, the little sandwiches and eclairs. Everyone so helpful, always looking out for us and making sure we were happy! Couldn't ask for a better place to stay!! Highly recommend the RIU to whomever might be looking for a place to stay. Very safe, fun games and shows - literally no complaints at all!!! All the Riu's are amazing, stayed at several between PV, Cabo and Cancun!"

Oleo Cancun Playa All Inclusive Resort

10/10 Excellent

"We absolutely enjoyed every minute of our stay the staff is the best ……."

The Westin Cancun Resort & Spa

10/10 Excellent

"Bien"

Moon Palace Cancun - All-Inclusive

8/10 Good

"if you are there for the ocean check via online search the current conditions of the sargassum ahead of time …. at certain times of year the ocean water is brown across moon palace and 100 other resorts unless you go north or to Cozumel"