Hotels by Palladium in Playa del Carmen

A beach with palm trees, lounge chairs, and a hammock.

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Top Playa del Carmen Hotel Reviews

Ocean Riviera Paradise All Inclusive

10/10 Excellent

"The resort is beautiful, with a majestic lobby, lush grounds and amazing wildlife — cats, raccoons, coatis and even crocodiles! I loved the different connected areas and pools. Our Privilege room was comfortable, with a lovely terrace and jacuzzi. The turndown service, Rituals products, Nespresso and stocked minibar were lovely touches. Privilege was definitely worth it. We loved the peaceful Privilege pool with no music, the AMAZING underwater loungers with massage jets, the beach, complimentary room service and Privilege lounge. I would have loved more variety and snacks throughout the day in the lounge. Food was okay but not memorable for the price. The staff truly made our stay. Yorsi at breakfast went above and beyond to accommodate my restrictive allergies, and Diego Jitzel at the Italian restaurant was wonderfully kind and attentive. And Alan, our butler, was the absolute highlight. Quiet, professional, discreet and incredibly caring, he constantly went above and beyond to make our stay enjoyable. When we had an issue with the spa, he immediately took ownership and resolved it quickly and professionally. He was never intrusive, yet always there when needed. His discretion, energy and level of service were exceptional. Honestly, Alan has all the qualities to work in an even more luxurious hotel. He made us feel truly cared for and is a big reason we will remember this stay so fondly."

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

10/10 Excellent

"The location was absolutely perfect — just steps from a beautiful stretch of beach and an easy walk into the city where all the shops, bars, and nightlife are. We couldn’t have asked for a better spot. The hotel itself is modern, chic, and welcoming. Our room was spotless, spacious, and incredibly comfortable. The only small downside was the courtesy beach bags; despite asking several times, we didn’t receive them until the day before departure. The restaurant options were great, and even with two venues closed, we still enjoyed fantastic meals throughout our stay. Overall, the resort exceeded my expectations. I had a wonderful experience and will definitely be returning."

Grand Sunset Princess - All Inclusive

8/10 Good

"I loved this property, but in low season the service goes down , foods are lower quality , room toiletry items like shower cap not exist or if you ask for princess blue bag for beach the concierge tell you there are part of group package and not included in platinum hotel , strange this is not my first time only now see these issues , also the restaurant A/C not working in the 36 degree temp which make the food not enjoyable"

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

10/10 Excellent

"I loved my stay at Hyatt Vivid Playa Del Carmen. For anyone considering this resort here is basic information: less than 3 minute walk to 5th Ave, property grounds is clean, lush with trees, flowers, plants, staff on all levels were warm / welcoming and the room suite and spa were clean."

Platinum Yucatan Princess Adults Only - All Inclusive

10/10 Excellent

"El hotel esta increible, el personal muy amable siempre atentos a la necesidades de los huespedes. La comida estuvo excelente, el cuarto y el hotel en general siempre estaba limpio y el ambiente muy tranquilo y relajado. Lo recomiendo a el 100%."