Title: Hotel Indigo Playa Del Carmen by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Indigo Playa Del Carmen by IHG Luxury hotel with an outdoor pool, steps from Quinta Avenida ## Photo gallery for Hotel Indigo Playa Del Carmen by IHG ![Premium Room, 1 King Bed, Ocean View, Corner - Hotel Indigo Playa Del Carmen by IHG (Playa del Carmen)](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Indigo Playa Del Carmen by IHG (Playa del Carmen)](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/e1b6a82e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, free cabanas, pool umbrellas - Hotel Indigo Playa Del Carmen by IHG (Playa del Carmen)](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/2e14f933.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Indigo Playa Del Carmen by IHG (Playa del Carmen)](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/141e1898.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Indigo Playa Del Carmen by IHG (Playa del Carmen)](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/a56bb95a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A short walk from Playa del Carmen Main Beach and Quinta Avenida, Hotel Indigo Playa Del Carmen by IHG provides dry cleaning/laundry services, a 24-hour business center, and more. Stay connected with free in-room WiFi. ## Reviews 8.4 Very good ## Popular amenities - Pool - Pet friendly - Free WiFi - Air conditioning - Breakfast available - Parking available ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=120814106&PinnedHotelID=120814106&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=120814106&PinnedHotelID=120814106&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=120814106&PinnedHotelID=120814106&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=120814106&PinnedHotelID=120814106&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=120814106&PinnedHotelID=120814106&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=120814106&PinnedHotelID=120814106&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=120814106&PinnedHotelID=120814106&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=120814106&PinnedHotelID=120814106&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 11 of 11 rooms ### View all photos for Premium Room, 2 Queen Beds ![Premium Room, 2 Queen Beds](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/1dea30de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Smart TV Hypo-allergenic bedding Sofa bed - 420 sq ft - Sleeps 5 - 2 Queen Beds ### View all photos for Premium Room, 1 King Bed, Balcony ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/3d645734.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Balcony ### Highlights Furnished balcony Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Smart TV Hypo-allergenic bedding - City view - 420 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Balcony, Ocean View ![Standard Room, 1 King Bed, Balcony, Ocean View](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/619f44df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Balcony, Ocean View 10.0 Exceptional 1 review ### Highlights Furnished balcony Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Smart TV Hypo-allergenic bedding Blackout drapes/curtains - Ocean view - 377 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/6211bf77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Smart TV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding - City view - 334 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Room, 1 King Bed, Balcony, Corner ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/4d17873b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Balcony, Corner ### Highlights Furnished balcony Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Smart TV Hypo-allergenic bedding - City view - 420 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 2 Queen Beds, Terrace ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/1e5d9640.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds, Terrace ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Smart TV Hypo-allergenic bedding - 484 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Ocean View ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/6211bf77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Ocean View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Smart TV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding - Ocean view - 420 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/6211bf77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Smart TV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding - 420 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Balcony ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/969926cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Balcony ### Highlights Furnished balcony Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Smart TV Hypo-allergenic bedding Blackout drapes/curtains - City view - 377 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Ocean View, Corner ![Premium Room, 1 King Bed, Ocean View, Corner](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Ocean View, Corner ### Highlights Furnished balcony Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Smart TV Hypo-allergenic bedding - Ocean view - 420 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking (Communications, Terrace) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/abf3a8ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Accessible, Non Smoking (Communications, Terrace) ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Smart TV Hypo-allergenic bedding - 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Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 404 reviews CA $1,144 CA $1,572 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=ce856222-ce46-4fd9-9493-c39ec3d2b148&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Hotel Indigo Playa Del Carmen by IHG is near a train station and near theme parks. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Looking to get your feet wet? Water tubing and swimming adventures can be found near the property. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63173%2C-87.06796&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=u6ZzOPd1lNXWlTrQ05OjvT0reco=) 1A Avenida Norte 300, Quintas del Carmen, Gonzalo Guerrero, Playa del Carmen, QROO, 77720 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 2 min walk \- 0.2 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 3 min walk \- 0.3 km - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 3 min walk \- 0.3 km - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 3 min walk \- 0.3 km - Central Square 11 min walk \- 1.0 km ### Getting around - Cancun Intl. Airport (CUN) 49 min drive ### Restaurants - La Vagabunda 1 min walk - Starbucks 2 min walk - Amorino 2 min walk - La Vaca Gaucha 2 min walk - Las Helodias 2 min walk ## About this property ### Hotel Indigo Playa Del Carmen by IHG Luxury hotel near Quinta Avenida Close to Playa del Carmen Main Beach and Mamitas Beach, Hotel Indigo Playa Del Carmen by IHG provides dry cleaning/laundry services, a 24-hour business center, and more. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool along with free cabanas, sun loungers, and pool umbrellas - Cooked-to-order breakfast (surcharge), valet parking (surcharge), and 2 meeting rooms - An elevator, a 24-hour front desk, and coworking spaces - Smoke-free premises, secured bicycle storage, and a water dispenser Room features All guestrooms at Hotel Indigo Playa Del Carmen by IHG have comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Other amenities include: - Hypo-allergenic bedding and free cribs/infant beds - Bathrooms with rainfall showers and free toiletries - 55-inch Smart TVs with cable channels - Wardrobes/closets, recycling, and mini fridges ## Similar properties ![2 outdoor pools](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet friendly - Parking included 8.8 Excellent 712 reviews CA $181 CA $227 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=19138867&PinnedHotelID=19138867&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/62b82cdf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Playa Del Carmen Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Restaurant 9.0 Wonderful 613 reviews CA $152 CA $188 total includes taxes & fees Feb 11 - 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Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Secured, covered valet parking on site (MXN 400 per day; includes in/out privileges) - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 300 per person ### Things to do - Bicycle storage - Outdoor pool ### Family friendly - In-room crib - Laundry facilities - Mini-fridge - Outdoor pool ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 2 meeting rooms - 2,314 square feet of conference space - 24-hour business center - Computer station - Coworking space ### Outdoors - Free pool cabanas - In a nature reserve - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Area rugs in room - Braille/raised signage - Elevator - Front entrance ramp - Handrails in stairways - Tile flooring in room - Valet for wheelchair-equipped vehicles - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible restaurant - Wheelchairs on site ### More - At least 80% lighting from LEDs - Ballroom - Comprehensive food waste policy - Comprehensive recycling policy - Eco-friendly cleaning products used - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Free crib - Hypo-allergenic bedding - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 55-inch smart TV with cable channels ### Food and drink - Coffee/tea maker - Mini-fridge ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Laptop workspace - Laptop-compatible safe - Recycling ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 500 per accommodation, per night, plus a deposit of MXN 2000 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 33 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 58.66 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 300 per person - Covered valet parking fee: MXN 400 per day (in/out privileges) - Pet deposit: MXN 2000 per stay - Pet fee: MXN 500 per accommodation, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ## Frequently asked questions ### Does Hotel Indigo Playa Del Carmen by IHG have a pool? ### How much does it cost to stay at Hotel Indigo Playa Del Carmen by IHG? ### Is Hotel Indigo Playa Del Carmen by IHG pet-friendly? ### How much is parking? ### What time is check-in at Hotel Indigo Playa Del Carmen by IHG? ### What time is check-out at Hotel Indigo Playa Del Carmen by IHG? ### Where is Hotel Indigo Playa Del Carmen by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Indigo Playa Del Carmen by IHG Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.0 Amenities ### 8.0 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 7 8 - Good 6 6 - Okay 2 4 - Poor 0 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Michelange Jan 3, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities this is a brand new hotel, everything are in mind condition.. beautiful space beautiful decor and very simple and minimalistic .. hotel is in a great location 1 block from 5th ave and 1 block from the ocean and the famous mamitas beach club.. staff was excellent , breakfast was good with some good choices .. pool is on the roof and has amazing views .. this is a small hotel maybe 30 rooms but exactly what you need if you are visiting g playa del carmen.. ##### Michelange Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Vanisha Dec 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is very new and is going through its growing moments which we see as an opportunity. We have loved our stay - the beds are actual queen which we appreciate. Love the rooftop pool. The rooms are so spacious and big and modern. The people truly make this place wonderful. Can’t wait to see them do well and grow. We will certainly be back ![View of the ocean](https://a.travel-assets.com/ugc/hotel-reviews/21b8fcac-183d-4739-b6cd-d44daebd2392-1766858388254.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![At Sunset](https://a.travel-assets.com/ugc/hotel-reviews/2a793c23-1cac-4c58-b13b-458a731448ec-1766858386936.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Pool](https://a.travel-assets.com/ugc/hotel-reviews/9be3b409-53cc-41fe-a3f1-2de5d7a2e84a-1766858389178.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vanisha Stayed 3 nights in Dec 2025 ### 6/10 Okay #### Ina Jan 18, 2026 Liked: Cleanliness If uninterrupted sleep isn’t a priority for you, this might be the place. On our first night, we had to change rooms due to extreme noise. The replacement room was only a little bit quieter and still not very possible to sleep in, as our original room was right in the middle of the most intense party scene I’ve ever encountered. After moving, we discovered the shower wouldn’t drain, causing the entire room, including the carpet, to flood. Needless to say, rest was impossible. I had to travel back downstairs to get multiple towels to wipe up the floors. The second night was again filled with noise from the 5th Avenue nightlife, though sheer exhaustion allowed us to sleep through it somehow. Ultimately, the convenience of the location does not outweigh the constant noise. What was meant to be a relaxing stay turned into a complete disappointment. The staff were kind, accommodating, and genuinely tried to help, but these are larger issues that need to be addressed at a corporate level. This stay was extremely disappointing, especially compared to other Indigo locations I’ve enjoyed. On a positive note, the café on the property was excellent - the food was outstanding and the staff there were wonderful. The bed and pillows were also very comfortable; unfortunately, we rarely had the opportunity to enjoy them without disruption. ##### Ina Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### mathieu Jan 27, 2026 Liked: Cleanliness, amenities, property conditions & facilities Super bien localisé près de tout ##### mathieu Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Ramon Jan 7, 2026 ##### Ramon Stayed 1 night in Jan 2026 ### 8/10 Good #### Tony Jan 6, 2026 ##### Tony Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Maria Teresa Jan 2, 2026 ##### Maria Teresa Stayed 2 nights in Dec 2025 ### 2/10 Terrible #### Faizan Dec 27, 2025 ##### Faizan Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Angela Dec 20, 2025 ##### Angela Stayed 1 night in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Beautiful resort home to Cirque du Soleil!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Beautiful-Resort-Home-To-Cirque-Du-Soleil.h55332530.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Hotel Quinta Santa Anita](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Quinta-Santa-Anita.h37849782.Hotel-Information) > > [Casa Mar y Sol](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Mar-Y-Sol.h38875877.Hotel-Information) > > [ Select Club at Sandos Caracol All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Xaman Ha Condominium by ChezPlaya](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Xaman-Ha-Condominium-By-ChezPlaya.h24989183.Hotel-Information) > > [Casa Caribe I](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Caribe-I.h38875872.Hotel-Information) > > [Sunset Fishermen Beach Resort Playa del Carmen - All inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sunset-Fishermen-Beach-Resort-Playa-Del-Carmen.h884898.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Singular Dream Beach Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-SINGULAR-DREAM-BY-BUNIK.h77028471.Hotel-Information) > > [Casa Aruba 403n 2 Bedroom Apts by RedAwning](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Aruba-403n-2-Bedroom-Apts-By-RedAwning.h92975416.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [The Reef Playacar Beach Resort & Spa](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Select Club at Sandos Playacar All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-Select-Club-Adults-Only-All-Inclusive.h1802470.Hotel-Information) > > [Kaab South Beach by The Spot Rentals](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Kaab-South-Beach-By-The-Spot-Rentals.h66861818.Hotel-Information) > > [Playa del Carmen Apartment](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Playa-Del-Carmen-Apartment.h29367907.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Hotel Riu Palace Mexico - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information) > > [Beach Resort, Playa Del Carmen, Mexico, Spectacular View! 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