Review: I loved my stay here last week for many reasons: 1) Value for the money--luxurious ambiance at low price. 2) Super friendly staff. Especially the concierge who called a taxi for me, and it came within 3 minutes. Next day they notified me when my tour van was coming up the driveway to the lobby. I really appreciate this. 3) Location! Felt completely safe. Away from the maddening crowds and so quiet. Attached to a relaxing mall where there is food, shopping, and an Oxxo convenience store to get..., by Mark, December 5, 2023, rated 10/10 Excellent
Address: Boulevard Luis Donaldo Colosio ext. MX 07 Int Lt 7 01 UP A, 77567 Benito Juárez, Mexico., Cancun, QROO, 75220, MX
Location: Cancun
Star rating: 3.5/5
Guest rating: 9.4/10 (1758 reviews)
Review: Everything was perfect, nice room, friendly and helpful English speaking staff welcomed us and looked after all our needs including shuttle to airport rental ( I use Eurocar= excellent no hassle renting) All in all excellent stay, thank you Miguel for kindly handling my luggage and carrier!, by Robert, November 9, 2026, rated 10/10 Excellent
Review: We loved this property. Great food, great service, Diego and Dario were always available to help us. We would return to Cancun Hyatt Ziva, by Chantal, January 2, 2025, rated 10/10 Excellent
Review: Beautiful property, has a lot of character, I loved the AC it was nice and cold, balcony was beautiful. However, no elevator only stairs (to carry out your bags). No offer for water and drinks. There is a lil shop you can buy some drinks., by Ruba, May 20, 2025, rated 10/10 Excellent
Review: Food was good, clean place, good customer service. The only thing that we didn’t like is to pay every time to sit next to the pool. When we booked we chose all inclusive, but it didn’t seem like it because we have to pay everyday to join the seat on the pool, by Intisar, September 9, 2024, rated 10/10 Excellent
Review: From the moment we arrived, we were treated so well. The staff immediately took care of our needs and welcomed us with cool towels and arrival drinks. Check-in was simple and fast. The atrium of the main building is as stunning in person as it looks on the Internet. We recommend eating at KAO during your trip, which is located one the lowest floor in the center of this atrium. After we got settled, we were treated to a first-class experience the rest of the way. Our concierge, Israel, took care..., by Edwin, November 5, 2026, rated 10/10 Excellent
Review: My husband and I recently stayed at Viento Suites for a week to celebrate our wedding anniversary. We could not have chosen a better place to stay! The location is very walkable and close to everything. If not within walking distance, it was only a short car ride away. Our room was very clean, comfortable and the AC worked great. I also have to comment on the amazing water pressure as that has sometimes been an issue at other places that we have stayed (As someone with long hair, this becomes..., by Amanda Rochelle, July 24, 2024, rated 10/10 Excellent
Review: We are a young family of 4 with two children, ages 3 and 6 years old. We stayed at this property for 5 nights and 6 days during the first week of October. It was a great time and we would gladly do it again! The weather was nice, despite hurricanes nearby. We were very lucky. We loved the hotel for several reasons. We were upgraded from a 1st/2nd floor ocean view room to the 9th floor upon arrival. What a nice surprise! The view was beautiful, especially waking up each morning and sitting on the..., by Shellie C L, October 13, 2024, rated 10/10 Excellent
Review: This resort delivers on the promise of a great party! While they do have a quiet pool for people to take a break, I can’t speak to it. If you’re looking for a quiet, relaxing vacation - this is not the resort for you. The staff were very friendly and super attentive. I felt incredibly safe. And the food was excellent (some of the best resort food I’ve had). Never had trouble getting into an a la carte restaurant, and the buffet was terrific for all meals. The entertainment staff work so..., by Ashleigh Megan, February 2, 2025, rated 10/10 Excellent
Review: Someone revised this as dated, I think vintage is better! It's not the latest swish hotel but is cared for, quiet and comfortable. Staff are excellent, pool is lovely, food is freshly prepared and reasonably priced for the area. It's on outskirts of the zona hotela and adults only so much quieter and more chilled than much of the other places nearby.Easy to walk (20 mins) to the party zone, or short cab/uber ride. Highly recommended!, by Alastair, April 8, 2024, rated 10/10 Excellent
Review: Absolutely wonderful stay 10/10 I loved everything about this hotel — the beautiful golf course view, spotless room, comfortable bed, and fully equipped kitchen. Everything worked good. The staff were amazing, and the manager was incredibly accommodating, allowing me a complimentary late check-out. Truly outstanding hospitality. I would happily stay here again :), by Snizhana, November 6, 2026, rated 10/10 Excellent
