Playa del Secreto Vacation Packages

Property was great. Very safe. At the beggining a bit confusing. Website should let traveler what to expect upon arrival as sthere is no checkin office.

Great room, amazing location, clean and well maintained outdoors, friendly staff. We'll come back!

The beach at this hotel was gorgeous. We left a hotel close to Mamitas Beach because of the sargassum and the smell and color. We made our way down to this hotel and it was wonderful. The staff was very attentive, the food was delicious, and the area was very quiet and cozy. Will definitely be back. We typically stay in the busier area of town, but a taxi ride was 10-15 min away and cost $100-200 pesos.

Employees were very nice and professional. We definitely enjoyed Alberto

Was a nice stay. What pulled down the review. The place lost electricity during the night on our last day. But it was on they day we were leaving so was less bothersome. The two buffets for dinner on the Palm side were pretty bad. Food was never hot. Milk in the one was not even refrigerated. The buffet on the Sens side was good. But you need to have a black premium wristband to eat there. The Ala carte places were very good. Enjoyed the Cocoa and Mika Taco. Very good meals there. Breakfast was good. But once again food was cool to luke warm. The beach was nice however if you didn’t have your chairs reserved with towels by 8 am. They were gone. Definitely do not have enough chairs when capacity is full. But water was warm. Limited sea grass. Pools we did not use as they were cold Drinks were very good. The bars on the sens side were always less busy with minimal lines. Our beach waiter on the Sens side was outstanding. He deserved every tip we gave him. Room as clean. Maybe a bit dated but slept well in the bed and temp was cool. Always well stocked on the room fridge. Staff was nice. Overall for what we paid is was ok. Fix the cold food at buffets and chair availability on the beach and I easily could have gone 4 outta 5. Our MTS was outstanding. The drivers were friendly. Our driver to airport was extremely friendly even singing to us alone the way. And the airport. Impressive how they got people through both incoming and outgoing.