9/10 Wonderful! (610 reviews)
The hotel is adorable and well designed. The pictures are a great representation of it in real life. The rooms are spacious and have beautiful details. The staff were all so nice including the night security. There aren’t many parking spots but there is street parking next to the hotel and it was never a problem. We had our room turned over every day and it was always left clean, smelling great and AC on when we arrived! We only had breakfast there one morning and it was extremely limited but tasty. The hotel is far from the Tulum Hotel Zone, where the fancy restaurants, clubs, and beach is. You really do need to drive (car, bike or motorcycle) it would take a longggg time walking. Around the hotel however, there are places to eat shopping etc. We were happy we got an SUV as the roads are bad, they have large potholes that fill with water when it rains. Overall our stay at ELEMENTS was enjoyable and would recommend it to anyone!
Reviewed on May 29, 2023