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Hotel Ojo de Agua

Photo gallery for Hotel Ojo de Agua

Outdoor pool
On the beach
On the beach
On the beach
Outdoor pool

Overview of Hotel Ojo de Agua

Hotel Ojo de Agua

3.0 star property

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Housekeeping
Map
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580

Explore the area

  • Popular LocationOjo de Agua Beach2 min walk
  • Popular LocationArrecife de Puerto Morelos National Park2 min walk
  • Popular LocationPuerto Morelos Town Square6 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)26 min drive

Room options

About this area

Puerto Morelos

Located in Puerto Morelos, Hotel Ojo de Agua is near theme parks and on the beach. Maroma Beach and Arrecife de Puerto Morelos National Park reflect the area's natural beauty and area attractions include West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco.

What's nearby

  • Ojo de Agua Beach - 2 min walk
  • Arrecife de Puerto Morelos National Park - 2 min walk
  • Puerto Morelos Town Square - 6 min walk
  • San Jose Catholic Parish - 7 min walk
  • Puerto Morelos Reef - 7 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • Tanino’s - 2 min walk
  • Blue Morelos - 2 min walk
  • La Playita - 4 min walk
  • Cantina Habanero - 4 min walk
  • La Pizza Nostra - 4 min walk

About this property

Hotel Ojo de Agua

3-star hotel by the ocean
A roundtrip airport shuttle, a terrace, and a garden are just a few of the amenities provided at Hotel Ojo de Agua. With a beachfront location, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Continental breakfast (surcharge), multilingual staff, and smoke-free premises
  • A 24-hour front desk, a reception hall, and luggage storage
  • Tour/ticket assistance
  • Guest reviews give top marks for the location
Room features
All 35 rooms feature comforts such as air conditioning and separate sitting areas, in addition to perks like free WiFi and safes. Guests reviews speak well of the spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–11:30 AM: MXN 220 for adults and MXN 150 for children
  • 1 restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beachfront location
  • Garden
  • Picnic area
  • Terrace

Spa

  • Massages

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Desk
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: MXN 220 for adults and MXN 150 for children (approximately)
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Frequently asked questions

Does Hotel Ojo de Agua have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Ojo de Agua?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Hotel Ojo de Agua on Feb 21, 2023 start from CA $100.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ojo de Agua pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ojo de Agua?

This property doesn't offer parking.

What time is check-in at Hotel Ojo de Agua?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Hotel Ojo de Agua?

Check-out is at noon.

Does Hotel Ojo de Agua provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Ojo de Agua located?

Nestled on the beach, this Puerto Morelos hotel is within a 5-minute walk of Ojo de Agua Beach and Arrecife de Puerto Morelos National Park. Puerto Morelos Reef and Puerto Morelos Town Square are also within 10 minutes.

Reviews

7.6

Good

Rating 10 - Excellent. 248 out of 708 reviews" "
" "10 - Excellent 35%
Rating 8 - Good. 240 out of 708 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 101 out of 708 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 46 out of 708 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 73 out of 708 reviews" "
" "2 - Terrible 10%

7.9/10

Cleanliness

8.1/10

Staff & service

6.9/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is our third time staying here. It’s close to everything, right on the beach and close to the main town square. The rooms are comfortable for the price.
Stayed 1 night in Jan 2023

8/10 Good

Anndrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time off an all inclusive, most of the bad reviews confuse me. For the price, this is a gem! Daily room cleaning, big showers, big balconies, and nice enough beds. We stayed for 11 days. Pros: location short walk to the bustle, right on the ocean, beside a dive shop and beach bar(happy hour 3-4pm,7-8pm)you can use the brown beach chairs out front for free, I highly recommend using their round trip shuttle - 1700 pesos most taxis wanted 1000 one way. Daily room cleaning. Cons: older windows so we found noise travels easily most of the stay was fine but had some loud neighbour for some, some noise from the beach bar but it shuts down at 10pm, also if you’ve stayed off resorts before you’ll know sometimes the sewage pipes can smell, they provide a little cover for the shower drain so we only uncovered it a few mm when we showered, opened all the windows and it was only a slight sulphur smell sometimes from that. Highly recommend, the pool was cleaned daily, free cabanas beside the pool. If you’re stuck up probably go somewhere else, if you’re looking for a good price ,great location this is it for puerto morelos

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ernesto at front office was so great. He was so friendly and very helpful. The rooms were comfortable and property was really nice.

2/10 Terrible

Hector

Disliked: Staff & service, amenities, property conditions & facilities
This place had mold on walls on curting broken windows mold on pillows very bad place nothing like the pictures

2/10 Terrible

Thomas, Denver

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nothing like the pictures. This place is basically a trashy motel with a very lazy staff. No help with our luggage, no blankets to sleep with. Pretty much the worse place I have ever stayed.

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
Front desk service was perfect...very helpful.
Stayed 1 night in Jan 2023

10/10 Excellent

Pomai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right on the beach. It includes the beach club nearby which is a huge bonus. Adorable town with many restaurants to walk to. Our family had an amazing time!

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a pretty good beach hotel. It is not a luxury hotel and Puerto Morelos town is not a luxury location. It is a nice beach community like many beach communities you see along the east coast of the US. This hotel is all about location. It is located on the main road and you can step from the hotel to the beach. There are 2 beach bars out in front and 2 of the best breakfast shops I have been to in the world less than 3 blocks away! A walk downtown is about 6 blocks away or a nice beach stroll. Real nice. Mind you, you will walk in Puerto Morelos. The taxi syndicate uses WhatsApp, but only when they want….. Even when the hotel asks. The hotel is setup as 4 levels of rooms around a courtyard. The courtyard doesn’t get used much, but looks great! From most rooms you will get the most amazing sunrise view. Check in is rather cautious and they have rather high charges for lost keys or linens that become soiled. That said, the key is obviously because they do not have equipment to print and reprogram keys so they ask you to keep yours! More on linens. The room is basic, but comfortable. It had 2 decent beds. Both were comfortable enough. The linens from bedding to towels were in great condition. Well washed, no holes….even the ones that looked older were quite clean for a beach hotel! Floors were ceramic with a few repairs….all done well. Furniture was all basic, but quite usable. Well used but mostly undamaged. The room had one Aircon for a/c and heat. Both worked well

2/10 Terrible

Yan

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place was terrible, so much humidity in the room, the bed sheets were kinda wet because of it… 249$ for a room like this is a steel

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the week