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Overview of Hotel Saratoga

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
1 bedroom, premium bedding, minibar, in-room safe

Hotel Saratoga

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationNational Capitol Building3 min walk
    Popular LocationPlaza Vieja11 min walk
    Popular LocationMalecón16 min walk
    AirportHavana (HAV-Jose Marti Intl.)34 min drive

Choose dates to view prices

Deluxe Room, Patio

4.4/5 guest room rating
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Kids Friendly)

4.3/5 guest room rating
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (Special-15 min SPA+bottle of rum/wine)

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Prado)

5/5 guest room rating
  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite

4.5/5 guest room rating
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite (Kids Friendly)

5/5 guest room rating
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

Havana

Located in Havana's Old Havana neighborhood, Hotel Saratoga is in the city center. Havana Cathedral and National Capitol Building are local landmarks, and the area's natural beauty can be seen at Santa Maria del Mar Beach and Paseo de Marti. Looking to enjoy an event or a game while in town? See what's happening at Coliseo de la Ciudad Deportiva or Estadio Panamericano.
Popular Location

What's nearby

  • National Capitol Building - 3 min walk
  • Great Theatre of Havana - 5 min walk
  • Museo Nacional de Bellas Artes - 6 min walk
  • Plaza Vieja - 11 min walk
  • Malecón - 16 min walk

Restaurants

  • Anacaona — 1 min walk
  • Mirador Saratoga — 1 min walk
  • Kilómetro Zero — 4 min walk
  • Venami Pastas y Pizzas — 4 min walk
  • DNext Bar Cafetería — 4 min walk

About this property

Hotel Saratoga

Luxury Havana hotel in Old Havana, near Plaza Vieja
This hotel features 2 restaurants, an outdoor pool, and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a health club, a poolside bar, and spa services. All 96 shared rooms provide free WiFi, free wired Internet, and 24-hour room service. Plasma TVs with satellite channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.
Hotel Saratoga offers 96 shared accommodations with air conditioning, DVD players, and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Havana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can pamper themselves by indulging in the onsite spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Free reception (select days)
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • DVD player
  • Plasma TV
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Shared accommodations
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 9:00 AM to 6:00 PM

Property is also known as

Saratoga Hotel Havana
Saratoga Hotel
Saratoga Havana
Hotel Saratoga Havana
Hotel Saratoga Hotel
Hotel Saratoga Havana
Hotel Saratoga Hotel Havana

Frequently asked questions

Can I cancel my reservation for free at Hotel Saratoga and receive a full refund?
Yes, Hotel Saratoga offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Saratoga cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Saratoga have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–6:00 PM.
Is Hotel Saratoga pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Saratoga?
This property doesn't offer parking.
What time is check-in at Hotel Saratoga?
Check-in is from 4 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Hotel Saratoga?
Check-out is at noon. Late check-out is available for a fee (amount may vary).
Does Hotel Saratoga provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Saratoga located?
Located in Old Havana, this luxury hotel is within a 15-minute walk of Paseo de Marti and Plaza Vieja. Malecón and Havana Cathedral are also within 1 mi (2 km).

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 117 out of 223 reviews
5 - Excellent 52%
Rating 4 - Good. 69 out of 223 reviews
4 - Good 31%
Rating 3 - Okay. 25 out of 223 reviews
3 - Okay 11%
Rating 2 - Poor. 8 out of 223 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 223 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I was sexually harassed by a member of staff at this hotel! Do not go here! I was a young woman travelling alone. I paid the extortionate price for a room in this hotel as I thought it would help guarantee some degree of safety. I was very wrong. I called to book a massage only to be sent to a room (very very suspicious). I felt really cut off from the rest of the hotel. The man that was massaging me began to touch me sexually, removing my underwear. He would not stop when I asked again and again. Disgusting and terrible do not send your daughters here do not allow your female family members to book this hotel. For reference this was in 2018. I was staying in a suite.
Stayed 3 nights in Apr 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in
Very nice helpful staff across the entire hotel services, clean, with a beautiful views
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, old school style!
The staff we're wonderful. Helpful and friendly and went out of their way to ensure that our stay was as good as it could be.
Stayed 4 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020

2/5 Poor

Travelled with family
Liked: Cleanliness
Nice pool, great breakfast. Bathroom and tub nice and big. Front Door did not have consistent staffing, bar had no mint in a town famous for the mojito, welcome drink was non-alcoholic. 2 room phones didn’t work. WiFi required constant signing in again.
Stayed 1 night in Mar 2020

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