Get an overview of this hotelA choice for business or leisure

Colonial Zone nearby

The hotel is located close to the historic Colonial City, overlooking the Caribbean Sea. Sheraton Santo Domingo Hotel is 5 minutes from Sans Souci, a new cruise ship port, and 10 minutes from the modern financial district.

Sundeck and pool

An ocean-view sundeck/pool provides daytime relaxation and a business center handles commercial matters.

Free WiFi, U.S.cable

Sheraton Santo Domingo Hotel has neutral-toned guestrooms that include dual-line telephones, work desks, complimentary WiFi, TVs with Nintendo consoles, pay movies, and U.S. cable channels.

Hotel Amenities

Hotel Amenities

The Sheraton Santo Domingo Hotel offers impressive ocean views with all the facilities and newest technologies you might need. Dine at Café Casabe, grab drinks at the bar, or relax at the outdoor pool. The property also hosts a fitness center, 13 comfortable conference rooms and 5,355 sq feet of conference space. At this hotel you have access to complimentary WiFi, and for business travelers a business center, technological assistance and secretarial services.

Choose from one of the 245 contemporary rooms, suites and, for our distinguished guests, the executive floors concept The Level; with private registration, concierge service and hors d'oeuvres in our exclusive lounge.

This property was renovated in March 2015.

  • Parking (limited spaces) 
  • Luggage storage 
  • Pool sun loungers 
  • Free long-term parking 
  • Bar/lounge 
  • Outdoor pool 
  • Sauna 
  • Meeting rooms 
  • Conference space 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • 24-hour front desk 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Total number of rooms - 245 
  • Express check-in 
  • ATM/banking 
  • Gift shops or newsstand 
  • Shopping on site 
  • Dry cleaning/laundry service 
  • Casino 
  • Elevator/lift 
  • Number of floors - 11 
  • Wedding services 
  • Coffee shop or café 
  • Free WiFi 
  • Restaurant 
  • Free self parking 
  • Conference space size (feet) - 5355 
  • Conference space size (meters) - 497 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Health club 
  • Pool umbrellas 
  • Laundry facilities 
  • Free valet parking 
  • Number of meeting rooms - 13 
  • Conference center 
  • Number of buildings/towers - 1 
  • Children's pool 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  

Room Amenities

  • Connecting/adjoining rooms available 
  • Rollaway/extra beds available 
  • Pay movies 
  • Climate control 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Turndown service 
  • Shower/tub combination 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Daily housekeeping 
  • Private bathroom 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • HDTV 
  • Dial-up Internet access (surcharge) 
  • Down comforter 
  • Plasma TV 

Where to Eat

Casabe Café - Enjoy cuisine from the award-winning restaurant serving breakfast, lunch, and dinner buffet. Open daily, enjoy the pool and ocean view. A kids' menu is also offered.

Spa Services

  • Massages 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible parking 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is Noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Pets allowed (no fees)


You'll be asked to pay the following charges at the hotel:
  • Deposit: USD 135 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 18.00 per person (approximately)
  • Early check-in fee: USD 50
  • Late check-out fee: USD 50
  • Refrigerator fee: USD 25.60 per night
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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