- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location. Clean facilities. Wonderful staff.
Stayed 3 nights in Dec 2019
Overview of Sheraton Old San Juan Hotel
Photo gallery
Guest reviews
Very Good
2,699 reviews
Guests rated this property 4.4/5 for cleanliness.
Amenities
- Pool
- Free WiFi
- Pet Friendly
- Air Conditioning
Map
100 Brumbaugh Street, San Juan
Highlights
Pier 31 min walk
Port of San Juan1 min walk
Teatro Tapia3 min walk
San Juan (SJU-Luis Munoz Marin Intl.)20 min drive
Choose dates to view prices
Traditional Room, 1 King Bed, No View
Photos of Traditional Room, 1 King Bed, No View
Traditional Room, 1 King Bed, No View
4.8/5 guest room ratingMore detailsRoom amenities
- 230 sq ft
- Sleeps 2
Deluxe Room, 2 Double Beds
Photos of Deluxe Room, 2 Double Beds
Deluxe Room, 2 Double Beds
4.1/5 guest room ratingMore detailsRoom amenities
- 299 sq ft
- City view
- Sleeps 4
Room, 1 King Bed, Bay View
Photos of Room, 1 King Bed, Bay View
Room, 1 King Bed, Bay View
4.5/5 guest room ratingMore detailsRoom amenities
- 299 sq ft
- Bay view
- Sleeps 3
Suite, 1 Bedroom, Balcony, Bay View
Photos of Suite, 1 Bedroom, Balcony, Bay View
Suite, 1 Bedroom, Balcony, Bay View
More detailsRoom amenities
- 560 sq ft
- Bay view
- Sleeps 4
Suite, 1 Bedroom, City View
Photos of Suite, 1 Bedroom, City View
Suite, 1 Bedroom, City View
More detailsRoom amenities
- 480 sq ft
- City view
- Sleeps 4
Junior Suite, 1 Bedroom
Photos of Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom
4.4/5 guest room ratingMore detailsRoom amenities
- 578 sq ft
- Bay view
- Sleeps 4
About this area
San Juan
Sheraton Old San Juan Hotel is located on the waterfront and in a walkable area with good shopping. Teatro Tapia and Museo del Mar are cultural highlights, and some of the area's activities can be experienced at Pier 1 and Port of San Juan. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Snorkelling offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
What's nearby
- Pier 3 - 1 min walk
- Port of San Juan - 1 min walk
- Pier 4 - 2 min walk
- Teatro Tapia - 3 min walk
- Canvas Art Gallery - 3 min walk
Getting around
- Pinero Station - 11 min drive
- San Juan (SJU-Luis Munoz Marin Intl.) - 20 min drive
Restaurants
- Palio — 1 min walk
About this property
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Valet parking: USD 25.65 per night
Discounted parking nearby
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–11 AM: USD 20 for adults and USD 16 for children
1 restaurant
1 bar
Room service available
Things to do
24-hour health club
Outdoor pool
Hot tub
Family friendly
Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Microwave (on request)
Outdoor pool
Fridge (on request)
Rollaway/extra beds (surcharge)
Conveniences
ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services
Languages spoken
English
Spanish
Business services
Computer station
Meeting rooms
Conference centre (8073 square feet of space)
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Smoke-free property
TV in reception
Room amenities
Bedroom
Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Free cots/infant beds
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)
Bathroom
Designer toiletries
Hairdryer
Shower/bathtub combination
Entertainment
42-inch LCD TV
TV/satellite channels
Films for purchase
Premium channels
Food and drink
Coffee/tea maker
Microwave (on request)
Fridge (on request)
More
Desk
In-room massage
Iron/ironing board
Laptop-compatible safe
Phone
Recycling
Policies
Check-in
Check-in between 3 PM and midnight
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out
Pets
Pets stay for free
Dogs only
1 per room (up to 40 lb/18 kg)
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per night.
Free cots (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Resort fee: 18.53 per cent of room rate
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: USD 20 for adults and USD 16 for children (approximately)
- Valet parking fee: USD 25.65 per night (in/out privileges)
- Early check-in fee: USD 75 (subject to availability)
- Late check-out fee: USD 75 (subject to availability)
- Refrigerator fee: USD 10 per night
- In-room microwave fee: USD 10 per night
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Property is also known as
Sheraton Old San Juan Hotel
Sheraton Old Hotel
Sheraton Old
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
San Juan Sheraton
Old San Juan Sheraton
Frequently asked questions
Guest reviews
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel...the staff, the location, the ammenities
Stayed 1 night in Mar 2020
We were on a cruise ship that was not allowed to disembark in San Juan because of covid19. I was physically stuck on a ship and Sheraton denied a refund.
Stayed 1 night in Mar 2020
- Liked: Staff & service
We only stayed for one night...rooms are on the old side needing updates...but comforts enough. Rooftop pool was nice...bartender was fantastic! Staff was friendly and nice. Great location to walk to Raices for dinner.
Stayed 1 night in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bery clean modern property, within walking distance of everything in Old San Juan. They have complimentary bottled water and will bring you more at anytime. We booked at the last minute because the cruise we were on got canceled and they checked us in early so we didn't have to worry about anything. Everyone was ver friendly and helpful. We won't be staying anywhere else in San Juan.
Stayed 2 nights in Mar 2020