Treehouses in Caribbean

"Very clean rooms and helpful stuff. The dining room service was a little slow with a few bill errors."

"Nice direct view of the ocean and the staff was amazing and super helpful everything was smooth & easy from checking to checking out and the hotel. "

"Great location right in the heart of old San Juan. Nothing overly fancy but was great for a last minute booking."

"Breakfast buffet was good. Options were very limited for dining during the day. Specialty dining was difficult to get in. You have to book 2 to 3 days in advance and few slots are offered at each booking time. The specialty dining setting was never full but the food was good. Most staff were friendly, but our check in receptionist was curt and not very friendly. The pool and lounges were nice. The bar staff was usually friendly, but very busy. It would be nice to have more entertainment available. Due to the very high winds and red flag conditions, ocean swimming was out, and little was offered as entertainment. The hot stone massage was terrific. Our room was clean, but the view was of the roof over the restaurant. Very disappointing. Overall, I would rate the experience as average. I was expecting more."

"The property is overrated."

"This hotel is my favorite. Great location and the staff is amazing. Also very clean."

"Great shopping . Access to flamingo beach was lovely "

"Everything is very good. Would be nice to have water inside the room when we arrived… "

"Amazing and beautiful "