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Overview of Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive

Photo gallery

Guest reviews

3.3 / 5
45 reviews

Amenities

  • Pool
  • Breakfast included
  • Free parking
  • All-inclusive

Map

What's nearby

Popular LocationCayo Santa Maria Dolphinarium9 min drive
Popular LocationPlaya Las Gaviotas9 min drive
AirportCayo Santa Maria (SNU-Santa Clara)14 min drive
Popular LocationCamilo Cienfuegos National Museum73 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Junior Suite (Sanctuary)

    Junior Suite (Sanctuary)

    Room amenities

    • 440 sq ft
    • Sleeps 2
    Show details

About this area

Cayo Santa Maria

Located in Cayo Santa Maria, Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive is on the beach. Local points of interest include Playa Las Gaviotas and Cayo Santa Maria Dolphinarium.

Popular Location

What's nearby

  • Cayo Santa Maria Dolphinarium - 9 min drive
  • Playa Las Gaviotas - 9 min drive
  • Crab Statue - 47 min drive
  • Caibarien Beach - 52 min drive
  • Camilo Cienfuegos National Museum - 73 min drive

Restaurants

  • Where to eat
  • FLAVORS – Buffet restaurant offering international cuisine. Serves breakfast and lunch daily. Open 24 hours.
  • MEXICANA CANTINA – Restaurant offering Mexican cuisine. Serves dinner daily.
  • EMPORIUM – Restaurant offering international cuisine. Serves dinner daily.
  • GRAZIE – Restaurant offering Italian cuisine. Serves dinner daily.

About this property

Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive

Waterfront property with an outdoor pool
Spend the day playing on the beach then return to dine at one of Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive's 5 restaurants. All 378 rooms offer minibars, coffee makers and TVs with satellite channels. Other amenities available to guests include hairdryers, safes and phones.
Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive offers 378 forms of air-conditioned accommodation with minibars and a safe. Televisions come with satellite channels.
Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

Available in some public areas: WiFi (USD 1 per hour)

Parking and public transport

Free self parking
Free nearby parking

Food and drink

Free buffet breakfast available daily 7:30 AM–10 AM
5 restaurants and 1 coffee shop/cafe
1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar

Things to do

2 outdoor tennis courts
Beach volleyball
Boating
Health club
Kayaking
Outdoor pool
Pedal boating
Pilates classes
Sailing
Shopping
Yoga classes

Family friendly

Dry-cleaning service
Outdoor pool
Snack bar/deli

Conveniences

Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

English
French
Italian
Spanish

Outdoors

Beachfront location
Free pool cabanas
Garden
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Beach towels
Designated smoking areas
Romance packages available

Room amenities

Bedroom

Air conditioning
Linens

Bathroom

Bathtub or shower
Free toiletries
Hairdryer
Towels

Entertainment

Satellite channels
TV

Food and drink

Coffee/tea maker
Minibar

More

Desk
Iron/ironing board
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in between 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Property payment types

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for wireless Internet in public areas: USD 1 per hour (rates may vary)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Children aged 18 years old and younger are not permitted at this property. Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.

Guest reviews

3.3

Guest rating

5 - Excellent
5
4 - Good
15
3 - Okay
16
2 - Mediocre
5
1 - Poor
4
3.3
Cleanliness
3.5
Service and Staff
3.4
Amenities
3.3
Property condition

3/5

  • Disliked: Amenities, property conditions & facilities

The beach is beautiful, the food and drink are good and better than other hotels that I stayed before, but property conditions are not good, dirty walls, bad repairs, etc... rooms services are not good neither. Room phone does not work. Pools are for children (only 3 feets of deep at any place) and service is too bad. In general, it is not a good place at all...

Stayed 2 nights in Oct. 2019

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

On plus side control of mosquitos very good, cleanliness excellent, staff good, food has gone down though frequent shortages, restaurants have menus that look good but meaningless as most popular dishes never available. Food reliance is on the buffet in grand memories. How many bars do you know of that run out of orange juice! Staff remain very helpful though.

Stayed 11 nights in Aug. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool as the view at the balcony. Very impressive

Stayed 1 night in Aug. 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel ever

Your hotel is the worst quality/price service in the world, and no one of you care about that. Your rooms are terribly smelly and dirty. We just took the last room of the four that you offer us because we where tired. We spent one hour to clean the bathroom, was in disgusting condition, the toilet was still full of s**t!!!! At the check in no one explain us what’s going on in the hotel about restaurants location, time, tours entertainment etc. No one told us that we would need a reservation to eat in the restaurants. The beach is really nice, but also dirty, full of plastic cups and cigarettes, in three days nobody empty the bins or cleaned something. The hotel is not worth 50€.

Stayed 3 nights in Jul. 2019

3/5

  • Liked: Property conditions & facilities
  • Disliked: Staff & service

Location of the hotel is perfect, close to the (beautiful) beach. Swimingpools are nice. Englisch is 'spoken', but not by everybody from the staff. Rooms are clean. The buffet is oké, a lot of choice. Freshly made dinners do take some time.

Stayed 2 nights in Oct. 2018