On the beach, white sand, beach towels, beach volleyball

Outdoor pool, free cabanas, pool umbrellas

Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive

Guests rated this property 3.2/5 for cleanliness.

Popular amenities

Pool

Breakfast included

Parking included

All-inclusive

Air conditioning

Restaurant

Cleaning and safety practices

Cleaned with disinfectant

24-hour vacancy between guest room stays

Hand sanitizer provided

Explore the area

Playa Las Gaviotas9 min drive

Cayo Santa Maria (SNU-Santa Clara)14 min drive

Camilo Cienfuegos National Museum73 min drive

Caibarien Beach74 min drive

Choose dates to view prices

Junior Suite (Sanctuary)
Photos of Junior Suite (Sanctuary)
Room amenities
440 sq ft
Sleeps 2
1 Double Bed
More details
Room information
Bed details
Bed details
1 double bed
Sleeps
Room details
1 Double Bed
440-sq-foot room with garden views

Entertainment - Satellite channels
Food & Drink - Coffee/tea maker and minibar
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in

About this area

Cayo Santa Maria

Located in Cayo Santa Maria, Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive is on the beach. Local points of interest include Playa Las Gaviotas. Take an opportunity to explore the area for water adventures such as snorkeling.

Visit our Cayo Santa Maria travel guide

View in a map

What's nearby

Playa Las Gaviotas - 9 min drive
Camilo Cienfuegos National Museum - 73 min drive
Caibarien Beach - 74 min drive

Restaurants

FLAVORS — 1 min walk
MEXICANA CANTINA — 1 min walk
Yangtse — 10 min walk
Criollo — 11 min walk
La Goleta — 11 min walk

About this property

Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive

Adults-only beach property

Spend the day playing on the beach then return to dine at one of Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive's 5 restaurants. All 378 rooms offer minibars, coffee makers, and TVs with satellite channels. Other amenities available to guests include hair dryers, safes, and phones.

Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive offers 378 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the property include outdoor tennis courts, an outdoor pool, and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Hand sanitizer provided

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service

This information is provided by our partners.

Property amenities

Internet

Available in some public areas: WiFi (USD 1 per hour)

Parking and transportation

Free self parking on site
Free offsite parking

Food and drink

Free buffet breakfast available daily 7:30 AM–10 AM
5 restaurants and 1 coffee shop/café
1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar

Things to do

2 outdoor tennis courts
Beach volleyball
Boating
Health club
Kayaking
Outdoor pool
Pedal boating
Pilates classes
Sail boating
Shopping
Yoga classes

Family friendly

Dry cleaning service
Outdoor pool
Snack bar/deli

Conveniences

Gift shop/newsstand
No elevators

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

English
French
Italian
Spanish

Outdoors

Beachfront location
Free pool cabanas
Garden
Pool sun loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

Beach towels
Designated smoking areas
Romance packages available

Room amenities

Bedroom

Air conditioning
Bed sheets

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Towels

Entertainment

Satellite channels
TV

Food and drink

Coffee/tea maker
Minibar

Desk
Iron/ironing board
Laptop-friendly workspace
Phone
Safe

See similar properties

Cayo Santa Maria

Pool

Family-friendly

All-inclusive plan available

3 star

All-Inclusive Resort

Policies

Check-in

Check-in from 4:00 PM - anytime

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee for wireless Internet in public areas: USD 1 per hour (rates may vary)
Late check-out is available for a fee (subject to availability, amount varies)
Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Children 18 years old and younger are not permitted at this adults-only property

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Sanctuary Grand Memories Santa Maria Adults All Inclusive

Frequently asked questions

Can I cancel my reservation for free at Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive and receive a full refund?

Yes, Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Does Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive have a pool?

Yes, this property has an outdoor pool.

Is Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive?

Check-in is from 4:00 PM - anytime.

What time is check-out at Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive?

Yes, the property is all-inclusive.

Where is Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive located?

Nestled on the beach, this Cayo Santa Maria property is 3.8 mi (6.2 km) from Playa Las Gaviotas.

3.3

3.2/5

Cleanliness

3.4/5

Staff & service

3.2/5

Amenities

3.2/5

Property conditions & facilities

Write a review

1/5 Terrible

Verified traveller

21 Jul. 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

3/5 Okay

Emil, Miami

Travelled with group

28 Oct. 2019

Disliked: Amenities, property conditions & facilities

The beach is beautiful, the food and drink are good and better than other hotels that I stayed before, but property conditions are not good, dirty walls, bad repairs, etc... rooms services are not good neither. Room phone does not work. Pools are for children (only 3 feets of deep at any place) and service is too bad. In general, it is not a good place at all...

Stayed 2 nights in Oct 2019

3/5 Okay

Verified traveller

Travelled with group

14 Aug. 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

On plus side control of mosquitos very good, cleanliness excellent, staff good, food has gone down though frequent shortages, restaurants have menus that look good but meaningless as most popular dishes never available. Food reliance is on the buffet in grand memories. How many bars do you know of that run out of orange juice! Staff remain very helpful though.

Stayed 11 nights in Aug 2019

4/5 Good

Kafui

Travelled with family

12 Aug. 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool as the view at the balcony. Very impressive

Stayed 1 night in Aug 2019

1/5 Terrible

Federico

28 Jul. 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel ever

Your hotel is the worst quality/price service in the world, and no one of you care about that. Your rooms are terribly smelly and dirty. We just took the last room of the four that you offer us because we where tired. We spent one hour to clean the bathroom, was in disgusting condition, the toilet was still full of s**t!!!! At the check in no one explain us what’s going on in the hotel about restaurants location, time, tours entertainment etc. No one told us that we would need a reservation to eat in the restaurants. The beach is really nice, but also dirty, full of plastic cups and cigarettes, in three days nobody empty the bins or cleaned something. The hotel is not worth 50€.

Stayed 3 nights in Jul 2019

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Overview of Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive

Photo gallery

Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive

Popular amenities

Cleaning and safety practices

Explore the area

Choose dates to view prices

Junior Suite (Sanctuary)

Photos of Junior Suite (Sanctuary)

Junior Suite (Sanctuary)

Room amenities

Room information

Bed details

Bed details

Sleeps

Room details

About this area

Cayo Santa Maria

What's nearby

Restaurants

About this property

Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive

All-inclusive details

Cleaning and safety practices

Enhanced cleanliness measures

Social distancing

Safety measures

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Languages spoken

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

See similar properties

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

3.2/5

3.4/5

3.2/5

3.2/5

1/5 Terrible

3/5 Okay

3/5 Okay

4/5 Good

1/5 Terrible

The worst hotel ever

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