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Overview of Embassy Suites by Hilton San Juan Hotel & Casino

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Guest reviews

4.3 / 5Excellent
2,502 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Spa

Map

What's nearby

Popular LocationIsla Verde Beach6 min walk
Popular LocationCarolina Beach6 min walk
AirportSan Juan (SJU-Luis Munoz Marin Intl.)7 min drive
Popular LocationThe Mall of San Juan10 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Suite, 1 King Bed

    Suite, 1 King Bed

    Room amenities

    • 450 sq ft
    • Sleeps 4
    Show details
  • Suite, 2 Double Beds

    Suite, 2 Double Beds

    Room amenities

    • 450 sq ft
    • Sleeps 5
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  • Suite, 1 King Bed (Top Floor)

    Suite, 1 King Bed (Top Floor)

    Room amenities

    • 450 sq ft
    • Sleeps 4
    Show details
  • Suite, 2 Double Beds (High Floor)

    Suite, 2 Double Beds (High Floor)

    Room amenities

    • 450 sq ft
    • Sleeps 5
    Show details
  • Suite, 2 Bedrooms, 2 Bathrooms

    Suite, 2 Bedrooms, 2 Bathrooms

    Room amenities

    • 450 sq ft
    • Sleeps 8
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  • Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

    Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

    Room amenities

    • 450 sq ft
    • Sleeps 4
    Show details
  • Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

    Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

    Room amenities

    • 450 sq ft
    • Sleeps 4
    Show details
  • Suite, 1 King Bed, Accessible (Roll-in Shower)

    Suite, 1 King Bed, Accessible (Roll-in Shower)

    Room amenities

    • 450 sq ft
    • Sleeps 4
    Show details
  • Suite, 1 King Bed, Accessible, Bathtub

    Suite, 1 King Bed, Accessible, Bathtub

    Room amenities

    • 450 sq ft
    • Sleeps 4
    Show details
  • Presidential Suite, 1 King Bed

    Presidential Suite, 1 King Bed

    Room amenities

    • 1064 sq ft
    • Sleeps 5
    Show details
  • Room, 2 Double Beds, Non Smoking

    Room, 2 Double Beds, Non Smoking

    Room amenities

    • 360 sq ft
    • Sleeps 4
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  • Room, 1 King Bed, Non Smoking (Nonsuite)

    Room, 1 King Bed, Non Smoking (Nonsuite)

    Room amenities

    • 450 sq ft
    • Sleeps 2
    Show details
  • Suite, 1 King Bed

    Suite, 1 King Bed

    Room amenities

    • 450 sq ft
    • Sleeps 4
    Show details
  • Suite, 2 Double Beds, Pool View

    Suite, 2 Double Beds, Pool View

    Room amenities

    • 450 sq ft
    • Sleeps 5
    Show details
  • Suite, 1 King Bed, Pool View

    Suite, 1 King Bed, Pool View

    Room amenities

    • 450 sq ft
    • Sleeps 4
    Show details

About this area

Carolina

Located in Carolina's Isla Verde neighbourhood, Embassy Suites by Hilton San Juan Hotel & Casino is in the suburbs and near the beach. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Carolina Beach and Isla Verde Beach. Travelling with kids? Consider Punto Verde, or check out an event or a game at Jose Miguel Agrelot Coliseum.

Popular Location

What's nearby

  • Isla Verde Beach - 6 min walk
  • Carolina Beach - 6 min walk
  • The Mall of San Juan - 10 min drive
  • Jose Miguel Agrelot Coliseum - 13 min drive
  • University of Puerto Rico - 16 min drive

Getting around

  • Pinero Station - 8 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 7 min drive

Restaurants

  • Where to eat
  • El Patio Latin Bar Cafe – Serves lunch and dinner daily.
  • Outback Steakhouse – Serves dinner daily.
  • La Placita – Serves light fare daily.
  • Coqui Pool Bar – Poolside bar. Open daily.

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Family-friendly Carolina resort in Isla Verde, walk to Carolina Beach
Along with 3 restaurants, this smoke-free resort has a casino and an outdoor pool. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. All 313 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences such as fridges and microwaves. Room service (during limited hours), coffee/tea makers and free weekday newspapers are among the other amenities available to guests.
Embassy Suites by Hilton San Juan Hotel & Casino offers 313 forms of accommodation with laptop-compatible safes and coffee/tea makers. 55-inch Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: USD 19.00 per night
Valet parking: USD 23 per night
Extended parking (surcharge)
Parking height restrictions apply

Food and drink

Free cooked-to-order breakfast available daily
3 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
Free daily reception
Room service available

Things to do

24-hour fitness centre
Children's pool
Outdoor pool
Playground
Spa services
Hot tub

Family friendly

Children's pool
Dry-cleaning service
Laundry facilities
Microwave
Outdoor pool
Playground
Fridge

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Water sports equipment

Languages spoken

English
Spanish

Business services

24-hour business centre
Meeting rooms
Conference space (12000 square feet)

Outdoors

Beach loungers
Beach umbrellas
Pool sunloungers
Pool umbrellas

Spa

Body treatments
Facials
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

6 casino gaming tables
175 casino slot machines
Bingo
Beach towels
Casino (650 square feet of space)
Casino VIP room
Smoke-free property
TV in reception

Room amenities

Bedroom

Blackout drapes/curtains

Bathroom

Eco-friendly toiletries
Hairdryer
Shower/bathtub combination

Entertainment

55-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Microwave
Fridge

More

Desk
Free local calls
Free newspapers (weekdays)
In-room massage
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in between 4 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Internet access
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 19.00 per night
  • Valet parking fee: USD 23 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Embassy Suites Hilton San Juan Hotel Casino
  • Embassy Suites Hilton Hotel Casino
  • Embassy Suites Hilton San Juan Casino
  • Embassy Suites Hilton Casino
  • Embassy Suites San Juan Hotel And Casino
  • Embassy San Juan
  • Embassy Suites San Juan Hotel Isla Verde
  • Embassy Suites Hilton San Juan Hotel & Casino Carolina
  • Embassy Suites Hilton San Juan Hotel & Casino
  • Embassy Suites Hilton San Juan Carolina
  • Embassy Suites Hilton San Juan
  • Embassy Suites by Hilton San Juan Hotel Casino
  • Embassy Suites Hilton Juan Ca
All reviews

Guest reviews

4.3

Excellent

5 - Excellent
1,285
4 - Good
852
3 - Okay
238
2 - Mediocre
78
1 - Poor
49
4.4
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

EVERYTHING WAS EXCELLENT the food and drinks and the hospitallity.

Stayed 5 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I Like everything about the Property they are always ready to Assist you in every area to make your Stay enjoyable.

Stayed 5 nights in Feb. 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 5 nights in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything was great except for the internet service. The wifi was horrible other than that it was great.

    Stayed 3 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Nice and clean, friendly staff!. The restaurants on site were good!

    Stayed 1 night in Feb. 2020