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Overview of Moon Palace Jamaica – All Inclusive

Photo gallery

Featured Image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
4 outdoor pools
VIP Access

Moon Palace Jamaica – All Inclusive

5 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationOcho Rios Craft Park4 min walk
    Popular LocationOcho Rios Clock Tower5 min walk
    Popular LocationTurtle River Park7 min walk
    AirportOcho Rios (OCJ-Ian Fleming Intl.)22 min drive

Choose dates to view prices

  • Deluxe Resort Ocean View with King Bed, Flex cancellation options

    Photos of Deluxe Resort Ocean View with King Bed, Flex cancellation options

    4/5 guest room rating

    Room amenities

    • 366 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details

  • Junior Suite Ocean View, Kids & Teens Free + Flex cancellation options

    Photos of Junior Suite Ocean View, Kids & Teens Free + Flex cancellation options

    Room amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More details

  • Governor Suite, Flex cancellation options

    Photos of Governor Suite, Flex cancellation options

    Room amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details

  • Presidential Room, 2 Bedrooms, Ocean View

    Photos of Presidential Room, 2 Bedrooms, Ocean View

    Room amenities

    • 699 sq ft
    • Ocean view
    • Sleeps 6
    • 1 King Bed and 2 Double Beds
    More details

  • Superior Deluxe Ocean View with balcony, Kids & Teens Free + Flex cancellation options

    Photos of Superior Deluxe Ocean View with balcony, Kids & Teens Free + Flex cancellation options

    Room amenities

    • 366 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details

  • Honeymoon Suite, Flex cancellation options

    Photos of Honeymoon Suite, Flex cancellation options

    Room amenities

    • 392 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details

  • Deluxe Resort Ocean View, 2 Double Beds, Flex cancellation options

    Photos of Deluxe Resort Ocean View, 2 Double Beds, Flex cancellation options

    3.5/5 guest room rating

    Room amenities

    • 366 sq ft
    • Ocean view
    • Sleeps 2
    • 2 Double Beds
    More details

  • Deluxe Resort View, 2 Double Beds, Flex cancellation options

    Photos of Deluxe Resort View, 2 Double Beds, Flex cancellation options

    3.8/5 guest room rating

    Room amenities

    • 291 sq ft
    • Resort view
    • Sleeps 2
    • 2 Double Beds
    More details

  • Walk Out Suite, Kids & Teens Free + Flex cancellation options

    Photos of Walk Out Suite, Kids & Teens Free + Flex cancellation options

    Room amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More details

  • Family Room, 2 Bedrooms, Kids & Teens Free + Flex cancellation options

    Photos of Family Room, 2 Bedrooms, Kids & Teens Free + Flex cancellation options

    4.4/5 guest room rating

    Room amenities

    • 646 sq ft
    • Partial ocean view
    • Sleeps 6
    • 1 King Bed and 2 Double Beds
    More details

  • Presidential Room, 2 Bedrooms, Ocean View

    Room amenities

    • 699 sq ft
    • Ocean view
    • Sleeps 6
    • 1 King Bed and 2 Double Beds
    More details

  • Deluxe Resort View, 1 King Bed, Flex cancellation options

    Photos of Deluxe Resort View, 1 King Bed, Flex cancellation options

    3.8/5 guest room rating

    Room amenities

    • 291 sq ft
    • Resort view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Ocho Rios

Located in Ocho Rios, Moon Palace Jamaica – All Inclusive is near theme parks and on the beach. The area's natural beauty can be seen at Dunn's River Falls and Turtle River Park, while Dolphin Cove and Mystic Mountain are popular area attractions. Traveling with kids? Consider Reggae Xplosion Museum and Prospect Plantation. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with ecotours.
Visit our Ocho Rios travel guideOpens in a new window
View in a map
Map
Popular Location

What's nearby

  • Ocho Rios Craft Park - 4 min walk
  • Ocho Rios Clock Tower - 5 min walk
  • Turtle River Park - 7 min walk
  • LandMark Plaza - 10 min walk
  • Taj Mahal Mall - 12 min walk

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • Buccaneers Reef — 1 min walk
  • La Gondola — 1 min walk
  • Mongoose Jamaica — 3 min walk
  • Moon Palace Jamaica — 4 min walk
  • Taste Of India — 4 min walk

About this property

Moon Palace Jamaica – All Inclusive

Upscale property on the beach, with 4 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Moon Palace Jamaica – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. All 705 individually furnished rooms feature free WiFi and iPod docks. Thoughtful touches include free minibar items and bathrobes, and guests will also find 24-hour room service and coffee makers.
Moon Palace Jamaica – All Inclusive offers 705 air-conditioned accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE SPA has 23 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite clubs

Other inclusions

Roundtrip airport transfers

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Onsite parking is wheelchair accessible

Food and drink

  • All buffet and à la carte meals, snacks, and beverages included
  • 5 restaurants and 1 coffee shop/café
  • 2 swim-up bars, 2 poolside bars, 6 bars/lounges and 1 beach bar
  • 24-hour room service

Things to do

  • 4 outdoor pools
  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness center
  • Full-service spa
  • Nightclub
  • Playground
  • Shopping
  • Table tennis

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Spa

  • 23 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Entertainment

  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Moon Palace Jamaica Grande All Inclusive Ocho Rios
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Frequently asked questions

Can I cancel my reservation for free at Moon Palace Jamaica – All Inclusive and receive a full refund?
Yes, Moon Palace Jamaica – All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Moon Palace Jamaica – All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Moon Palace Jamaica – All Inclusive?
As of Mar 5, 2021, prices found for a 1-night stay for 2 adults at Moon Palace Jamaica – All Inclusive on Mar 17, 2021 start from CA $545, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Moon Palace Jamaica – All Inclusive have a pool?
Yes, this property has 4 outdoor pools and a children's pool.
Is Moon Palace Jamaica – All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Moon Palace Jamaica – All Inclusive?
Valet parking is free at this property.
What time is check-in at Moon Palace Jamaica – All Inclusive?
Check-in is from 3 PM - 11:30 PM. After-hours check-in is not available.
What time is check-out at Moon Palace Jamaica – All Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Moon Palace Jamaica – All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, volleyball, aerobics classes, and more.
Where is Moon Palace Jamaica – All Inclusive located?
Located in Ocho Rios, this beachfront property is in a regional park and within a 10-minute walk of Ocho Rios Craft Park and Turtle River Park. Mahogany Beach and Ocho Rios Fort are also within 2 mi (3 km).
4.3
Excellent
Rating 5 - Excellent. 433 out of 739 reviews
5 - Excellent 59%
Rating 4 - Good. 178 out of 739 reviews
4 - Good 24%
Rating 3 - Okay. 74 out of 739 reviews
3 - Okay 10%
Rating 2 - Poor. 33 out of 739 reviews
2 - Poor 4%
Rating 1 - Terrible. 21 out of 739 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property very nice staff .. Had a great time and the property is beautiful
Stayed 3 nights in Feb 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
What is there not to LOVE this resort. My fiancé and i stayed at this ALL INCLUSIVE resort and did not want to leave the staff there was amazing treated as royalty i was so happy on my Valentine’s Day vacation we are returning soon they have a lot of savings that they explain to save money on a trip back!! It was such an awesome amazing experience!!
Stayed 2 nights in Feb 2021

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it! The staff was super friendly and took excellent care of us. Cant wait to go back!
Stayed 4 nights in Jan 2021

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