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Overview of Moon Palace Jamaica – All Inclusive

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Guest reviews

4.3 / 5Excellent
660 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • All-inclusive

Map

Explore the area

Popular LocationTurtle Beach2 min walk
Popular LocationOcho Rios Craft Park5 min walk
Popular LocationOcho Rios Clock Tower6 min walk
AirportOcho Rios (OCJ-Ian Fleming Intl.)18 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Superior Deluxe Ocean View with balcony Up to 2500 USD Resort Credit - Kids eat and stay free

    Superior Deluxe Ocean View with balcony Up to 2500 USD Resort Credit - Kids eat and stay free

    Room amenities

    • 366 sq ft
    • Ocean view
    • Sleeps 4
    Show more
  • Deluxe Resort Ocean View, 2 Double Beds - Up to $2500 Resort Credit

    Deluxe Resort Ocean View, 2 Double Beds - Up to $2500 Resort Credit

    Room amenities

    • 366 sq ft
    • Ocean view
    • Sleeps 2
    Show more
  • Honeymoon Suite

    Honeymoon Suite

    Room amenities

    • 392 sq ft
    • Ocean view
    • Sleeps 2
    Show more
  • Family Room, 2 Bedrooms Up to 2500 USD Resort Credit - Kids eat and stay free

    Family Room, 2 Bedrooms Up to 2500 USD Resort Credit - Kids eat and stay free

    Room amenities

    • 646 sq ft
    • Partial ocean view
    • Sleeps 6
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  • Deluxe Resort View, 2 Double Beds - Up to $2500 Resort Credit

    Deluxe Resort View, 2 Double Beds - Up to $2500 Resort Credit

    Room amenities

    • 291 sq ft
    • Resort view
    • Sleeps 2
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  • Presidential Room, 2 Bedrooms, Ocean View

    Presidential Room, 2 Bedrooms, Ocean View

    Room amenities

    • 699 sq ft
    • Ocean view
    • Sleeps 6
    Show more
  • Deluxe Resort Ocean View with King Bed - Up to $2500 Resort Credit

    Deluxe Resort Ocean View with King Bed - Up to $2500 Resort Credit

    Room amenities

    • 366 sq ft
    • Ocean view
    • Sleeps 2
    Show more
  • Deluxe Resort View, 1 King Bed - Up to $2500 Resort Credit

    Deluxe Resort View, 1 King Bed - Up to $2500 Resort Credit

    Room amenities

    • 291 sq ft
    • Resort view
    • Sleeps 2
    Show more
  • Governor Suite

    Governor Suite

    Room amenities

    • Ocean view
    • Sleeps 2
    Show more
  • Walk Out Suite

    Walk Out Suite

    Room amenities

    • Ocean view
    • Sleeps 4
    Show more
  • Junior Suite Ocean View

    Junior Suite Ocean View

    Room amenities

    • Ocean view
    • Sleeps 4
    Show more

About this area

Ocho Rios

Located in Ocho Rios, Moon Palace Jamaica – All Inclusive is near theme parks and on the beach. The area's natural beauty can be seen at Dunn's River Falls and Mahogany Beach, while Dolphin Cove and Mystic Mountain are popular area attractions.

Popular Location

What's nearby

  • Turtle Beach - 2 min walk
  • Ocho Rios Craft Park - 5 min walk
  • Ocho Rios Clock Tower - 6 min walk
  • Turtle River Park - 8 min walk
  • Mahogany Beach - 14 min walk

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 101 min drive

Restaurants

  • Where to eat
  • Buccaneers Reef – Pool-view buffet restaurant offering international cuisine. Serves breakfast and lunch daily.
  • La Gondola – Theme restaurant offering Italian cuisine. Serves dinner daily.
  • Pier 8 – Pool-view restaurant offering seafood. Serves lunch and dinner daily.
  • Momo – Restaurant offering Japanese cuisine. Serves dinner.

About this property

Moon Palace Jamaica – All Inclusive

Upscale property on the beach, with 4 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Moon Palace Jamaica – All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 705 individually furnished rooms feature free WiFi and iPod docks. Guests can enjoy jetted bathtubs, and other standard amenities include free minibar items, 24-hour room service and separate bathtubs and showers.
Moon Palace Jamaica – All Inclusive offers 705 forms of air-conditioned accommodation with iPod docking stations and free minibar items. Each accommodation is individually furnished. Guests can surf the web using complimentary wireless Internet access.
Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Dancing
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site clubs

Other inclusions

Round-trip airport transfers

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free valet parking

Food and drink

All buffet and à la carte meals, snacks and beverages included
4 restaurants and 2 coffee shops
2 swim-up bars, 4 bars/lounges, 1 beach bar and 1 poolside bar
24-hour room service

Things to do

24-hour fitness centre
4 outdoor pools
Aerobics classes
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Full-service spa
Nightclub
Pilates classes
Playground
Sauna
Shopping
Hot tub
Steam room
Yoga classes

Family friendly

4 outdoor pools
Arcade/game room
Children's pool
Dry-cleaning service
Free children's club
Free supervised childcare/activities
Laundry facilities
Playground
Snack bar/deli

Conveniences

ATM/banking services
Lift

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Portuguese
Spanish

Business services

6 meeting rooms
Business centre
Computer station

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Terrace

Spa

23 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - swedish
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Bathrobes
Free toiletries
Hairdryer
Jetted bathtub
Separate bathtub and shower

Entertainment

iPod dock

Food and drink

Free bottled water
Free minibar

More

Desk
Individually furnished
Iron/ironing board (on request)
Laptop-compatible safe
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. For more details, please contact the property using the information on the booking confirmation.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

Mastercard
American Express
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

Property is also known as

  • Moon Palace Jamaica Grande All Inclusive Ocho Rios
  • Moon Palace Jamaica Grande All Inclusive
  • Moon Palace Jamaica Grande Ocho Rios
  • Moon Palace Jamaica Grande
All reviews

Guest reviews

4.3

Excellent

5 - Excellent
382
4 - Good
161
3 - Okay
69
2 - Mediocre
32
1 - Poor
16
4.5
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location- very safe tourist area where you can try authentic restaurants, shops and bars. Resort and amenities are amazing. Excellent view from balcony. Just amazing overall.

Stayed 1 night in Mar. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

location was very nice food above avg for all inclusive inconsistent staff service levels at various times: out of beer, champagne, clean plates , glasses and towels, hot water, elevator issues

Stayed 6 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service was amazing!! Great all inclusive experience

Stayed 3 nights in Mar. 2020

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities

The hotel and grounds were very nice. The hotel was clean. Bed was very comfortable. Had a hard time getting towels for the room. Two of the four elevators to the rooms didn't work which made for a long wait time for the elevators. There wasn't much night life to choose from. Food was good.

Stayed 5 nights in Mar. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms were unusually small. The towels were tattered and old, otherwise, a great stay. The staff was the best.

Stayed 5 nights in Feb. 2020