Title: Sandals Dunns River - Couples Only - All-inclusive - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sandals Dunns River - Couples Only - All-inclusive Luxury property on the beach, with 5 outdoor pools ![On the beach, white sand](https://images.trvl-media.com/lodging/83000000/82940000/82935400/82935367/560cfa9f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/83000000/82940000/82935400/82935367/56a7033d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 outdoor pools](https://images.trvl-media.com/lodging/83000000/82940000/82935400/82935367/937c5a6b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 Bedroom, Balcony, Beachfront (Mammee Bay, Butler)](https://images.trvl-media.com/lodging/83000000/82940000/82935400/82935367/ecd53eac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor banquet area](https://images.trvl-media.com/lodging/83000000/82940000/82935400/82935367/fd6dfcc9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sandals Dunns River offers couples an all-inclusive escape with a full breakfast, spa treatments, and gourmet cuisine at 12 on-site restaurants. High-speed WiFi connects guests throughout the property, which features a garden and five outdoor pools for relaxation. 8.8 Excellent ## Popular amenities - Free airport shuttle - Pool - Bar - All-inclusive - Breakfast included - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=82935367&PinnedHotelID=82935367&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=82935367&PinnedHotelID=82935367&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=82935367&PinnedHotelID=82935367&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=82935367&PinnedHotelID=82935367&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=82935367&PinnedHotelID=82935367&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=82935367&PinnedHotelID=82935367&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=82935367&PinnedHotelID=82935367&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=82935367&PinnedHotelID=82935367&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 Bedroom, Balcony (Tufa Terrace, Skypool, Butler)](https://images.trvl-media.com/lodging/83000000/82940000/82935400/82935367/6f8ba79c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Balcony (Tufa Terrace, Skypool, Butler) ### Highlights Balcony Separate sitting area Private plunge pool Air conditioning Free minibar items Smart TV Hypo-allergenic bedding Ceiling fan - 550 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Suite, 1 Bedroom, Patio (Tufa Terrace, Swim-up, Butler)](https://images.trvl-media.com/lodging/83000000/82940000/82935400/82935367/c405a6a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Patio (Tufa Terrace, Swim-up, Butler) 10.0 Exceptional 1 review ### Highlights Patio Separate sitting area Air conditioning Free minibar items Smart TV Hypo-allergenic bedding Ceiling fan Blackout drapes/curtains - 550 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Suite, 1 King Bed, Private Pool (Coyoba Villa, Butler)](https://images.trvl-media.com/lodging/83000000/82940000/82935400/82935367/c99a1875.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Private Pool (Coyoba Villa, Butler) ### Highlights Separate sitting area Private plunge pool Air conditioning Free minibar items Smart TV Hypo-allergenic bedding Ceiling fan Blackout drapes/curtains - 800 sq ft - Sleeps 2 - 1 King Bed ![Hypo-allergenic bedding, pillowtop beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/83000000/82940000/82935400/82935367/3dd56e52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony, Beachfront (Travertine, Club Level, Penthouse) ### Highlights Balcony Air conditioning Free minibar items Smart TV Hypo-allergenic bedding Ceiling fan Blackout drapes/curtains Pillowtop bed - 420 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Room, 1 King Bed, Balcony, Beachfront (Travertine, Club Level)](https://images.trvl-media.com/lodging/83000000/82940000/82935400/82935367/e99f5bb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony, Beachfront (Travertine, Club Level) ### Highlights Balcony Air conditioning Free minibar items Smart TV Hypo-allergenic bedding Ceiling fan Blackout drapes/curtains Pillowtop bed - 420 sq ft - Beach view - Sleeps 2 - 1 King Bed ![Luxury Room, 1 King Bed, Jetted Tub (Travertine)](https://images.trvl-media.com/lodging/83000000/82940000/82935400/82935367/d6b895c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed, Jetted Tub (Travertine) ### Highlights Air conditioning Free minibar items Smart TV Hypo-allergenic bedding Ceiling fan Blackout drapes/curtains Pillowtop bed Hair dryer - 420 sq ft - Sleeps 2 - 1 King Bed ![Hypo-allergenic bedding, pillowtop beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/83000000/82940000/82935400/82935367/3dd56e52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed (Travertine) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Free minibar items Smart TV Hypo-allergenic bedding Ceiling fan Blackout drapes/curtains Pillowtop bed Hair dryer - 420 sq ft - Sleeps 2 - 1 King Bed ![Suite, 1 Bedroom, Balcony, Beachfront (Mammee Bay, Butler)](https://images.trvl-media.com/lodging/83000000/82940000/82935400/82935367/96f8aa22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Balcony, Beachfront (Mammee Bay, Butler) ### Highlights Balcony Separate sitting area Air conditioning Free minibar items Smart TV Hypo-allergenic bedding Ceiling fan Blackout drapes/curtains - 750 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Room, 1 King Bed, Balcony, Ocean View (Mammee Bay, Club Level)](https://images.trvl-media.com/lodging/83000000/82940000/82935400/82935367/98d13cd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony, Ocean View (Mammee Bay, Club Level) ### Highlights Balcony Air conditioning Free minibar items Smart TV Hypo-allergenic bedding Ceiling fan Blackout drapes/curtains Pillowtop bed - 450 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Room, 1 King Bed, Balcony (Mammee Bay, Club Level)](https://images.trvl-media.com/lodging/83000000/82940000/82935400/82935367/141a60f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony (Mammee Bay, Club Level) ### Highlights Balcony Air conditioning Free minibar items Smart TV Hypo-allergenic bedding Ceiling fan Blackout drapes/curtains Pillowtop bed - 420 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOcho-Rios-Hotels-Sandals-Dunns-River-Falls.h82935367.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOcho-Rios-Hotels-Sandals-Dunns-River-Falls.h82935367.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.43007%2C-77.16425&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Iq3Lvvz8XxMZqZba-lzRZKW_JNE=) River Falls, Ocho Rios, Saint Ann #### What's nearby - Green Grotto Caves - 18 min walk - 1.6 km - Dunn's River Falls - 6 min drive - 4.3 km - Dolphin Cove - 7 min drive - 4.6 km - Mystic Mountain - 8 min drive - 5.5 km - Turtle Beach - 13 min drive - 9.0 km #### Getting around - Sir Donald Sangster Intl. Airport (MBJ) - 91 min drive #### Restaurants - ‪St. Ann International Restaurant - ‬16 min walk - ‪Mandalay Asian Restaurant - ‬11 min walk - ‪Riu Ocho Rios Sports Bar - ‬16 min walk - ‪Bob Marley Bar - ‬15 min walk - ‪Burger King - ‬7 min drive ## About this property ### Sandals Dunns River - Couples Only - All-inclusive Luxury all-inclusive property near Dunn's River Falls At Sandals Dunns River - Couples Only - All-inclusive, you can look forward to free full breakfast, a free roundtrip airport shuttle, and a terrace. Treat yourself to a body treatment, a body wrap, or a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 12 on-site restaurants. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. Other perks at this property include: - 5 outdoor pools - An elevator, concierge services, and a 24-hour front desk - Outdoor furniture and a banquet hall Room features All 260 rooms have comforts such as air conditioning and free stocked minibars, in addition to perks like free WiFi and safes. Other conveniences in all rooms include: - Hypo-allergenic bedding and pillowtop mattresses - Bathrooms with tubs or showers and free toiletries - 52-inch Smart TVs with cable channels - Wardrobes/closets, coffee/tea makers, and ceiling fans ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ## Similar properties ![16 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/1000000/610000/604200/604152/ca06d629.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sandals Ochi - ALL INCLUSIVE Couples Only Ocho Rios - On private beach - Pool - All-inclusive - Spa 8.0 Very good 409 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=604152&PinnedHotelID=604152&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, sun loungers, lifeguards on site](https://images.trvl-media.com/lodging/10000000/9030000/9022300/9022224/9d4196d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moon Palace Jamaica – All Inclusive Ocho Rios - Pool - Hot tub - All-inclusive - Spa 8.2 Very good 1,851 reviews CA $442 CA $492 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=9022224&PinnedHotelID=9022224&HadPinnedHotel=true®ionId=-1&adults=2) ![6 bars/lounges, 2 swim-up bars, 2 poolside bars](https://images.trvl-media.com/lodging/2000000/1280000/1279900/1279854/79c2afed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Ocho Rios - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour free roundtrip airport shuttle ### Food and drink - Free full breakfast available daily 7:00 AM to 10:00 AM - 12 restaurants - 9 bars/lounges - A coffee shop/cafe - Couples/private dining ### Things to do - 5 outdoor pools - Fitness classes - Full-service spa ### Family friendly - 5 outdoor pools - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Turndown service ### Outdoors - Garden - On the beach - Outdoor entertainment area - Outdoor furniture - Terrace ### Full-service spa - Body scrubs - Body wraps - Deep-tissue massages - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator (36 inch wide door) - Tile flooring in room - Well-lit path to entrance - Wheelchair-accessible path to elevator - Wheelchairs on site ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding - Pillowtop mattress ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 52-inch smart TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Ceiling fan - Fan - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Sandals Dunns River Falls Sandals Dunns River Couples Only Sandals Dunns River All Inclusive Couples Only Sandals Dunns River - Couples Only - All-inclusive Ocho Rios ## Frequently asked questions ### Does Sandals Dunns River - Couples Only - All-inclusive have a pool? > Yes, this property has 5 outdoor pools. ### Is Sandals Dunns River - Couples Only - All-inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Sandals Dunns River - Couples Only - All-inclusive doesn't offer parking. ### What time is check-in at Sandals Dunns River - Couples Only - All-inclusive? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Sandals Dunns River - Couples Only - All-inclusive? > Check-out is at 11:00 AM. ### Does Sandals Dunns River - Couples Only - All-inclusive provide a shuttle to the airport? > Yes, there's a free airport shuttle. ### Are there all-inclusive benefits at Sandals Dunns River - Couples Only - All-inclusive? > Yes, the property is all-inclusive. ### Where is Sandals Dunns River - Couples Only - All-inclusive located? > Nestled on the beach, this Ocho Rios property is 1 mi (1.6 km) from Green Grotto Caves and 2.5 mi (4 km) from Dunn's River Falls. Dunn's River Craft Park and Maima Seville Great House & Heritage Park are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sandals Dunns River - Couples Only - All-inclusive Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 23 8 - Good 8 6 - Okay 1 4 - Poor 3 2 - Terrible 1 ### 9.6/10 Cleanliness ### 8.6/10 Staff & service ### 9.0/10 Amenities ### 9.2/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Connor Jul 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great trip! ##### Connor Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Jennifer Mar 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First time at an All inclusive Sandals Dunn River the best 10/10 hands down. Our Butler was amazing everything Perfect ##### Jennifer Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Mariam Apr 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was amazing from food to drinks to service from all employees!!!! Did not want to come home!!! I have never tasted food so good at an all inclusive hotel resort!!!! ##### Mariam Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Kenneth Ray Mar 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff qwre vwry friendly and welcoming and willing to engage in conversation! ##### Kenneth Ray Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Sharmalee Oct 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities this hotel is the best ##### Sharmalee Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Ashley Jun 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 10/10 Experience! Just left the Sandals Dunn River resort and I have to say—everything was top tier! The service was truly 10/10 from beginning to end. The staff made the experience unforgettable. Special shoutout to Tiana, Rebecca Jane, the amazing bartender Antionette, Donovan, Juwan, Bernadine, and the restaurant waiter-Tawana. I can’t remember everyone’s name, but these individuals stood out with their kindness, professionalism, and energy. They made us feel welcome, cared for, and truly on vacation. I’ll definitely be back—and recommending this resort to friends and family. Thank you all for making our stay so special! ##### Ashley Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### kenneth Sep 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Sandals Dunns River Resort is a very exquisite property with outstanding professional staff members. ##### kenneth Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Elson Oct 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food was excellent and the variety was a plus ##### Elson Stayed 3 nights in Oct 2023 ### 4/10 Poor #### Jennifer Marie Feb 27, 2025 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Loved the layout of the resort. That is about all I can offer in positive review. Personally, we’ve never emailed a resort with complaints. We have with this one. ##### Jennifer Marie Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Jacqueline Jul 27, 2024 Liked: Amenities Property is clean, airy and wonderful. Every bit of the property provides you with a relaxing feeling, spacious and inviting . ##### Jacqueline Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### SueAnn Dec 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Two words…truly exceptional! This was THE perfect vacation. All inclusive…amazing food and drinks, gorgeous resort, breathtaking views and wonderful people. This was like home away from home. My husband spoiled me with booking the Tufa Terrace Suite and it was worth every penny. Our butlers, Akeem and Fernando, went above and beyond. Sandal’s is the place to stay!! ##### SueAnn Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Brittney Nov 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service was top tier. The staff was friendly. ##### Brittney Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Meredith Jerome Jul 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The whole experience was great. Recommend it to all couples. ##### Meredith Jerome Stayed 3 nights in Jul 2023 ### 8/10 Good #### Curtis L Sep 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front desk staff was very tentative (Kahlid) she was very helpful during our stay ##### Curtis L Stayed 4 nights in Sep 2023 ### 8/10 Good #### David Feb 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff went above and beyond to accomodate my egg intolerance and procuring A1 sauce for my breakfast. Sun bed situation was atrocious, butlers claimed the vast majority of beds before 5:30 in the morning. Leaving limited choice for others especially if you wanted a sunshade. ##### David Stayed 12 nights in Feb 2025 ### 8/10 Good #### John Aug 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our room was above the roof of the first floor. Our view was of the HVAC ducts. ##### John Stayed 5 nights in May 2024 ### 8/10 Good #### Martin Feb 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was beautifully design and nicely maintained. The food and beverages were very good however can be improved by bring in some more healthy food as well and offer some more healthy smoothies and protein shakes. The members of staff are really friendly, polite and helpful and I believe it should be an option to add some tip at the time of check out to and tip account which all the members can receive it evenly. However if you are looking for a relaxing and winding down vacation maybe it is not a first choice of the resort but if you looking for buzzy and seeing crowds and people all around have lively evenings so you would love Sandals. Our favorite spot was Blum Cafe which serves you the best coffee on the planet and also the terrace the Rum Bar which serves you the best drinks and snack at the side of it. Hanami the sushi restaurant had also great menu. ##### Martin Stayed 5 nights in Feb 2025 ### 8/10 Good #### frank Jun 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Everything was amazing only thing that needs improvement is the time wait for the for more then 20 min to get a dessert ##### frank Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### RASHARD Jul 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice place on lol y complaint is the tv didn’t work arnd the WiFi didn’t work half the time ##### RASHARD Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Nicholas Mar 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Magnificent I can’t express enough how fantastic the service, food, entertainment and overall quality of the resort. We were blown away! I want to say a special thank you to Melissa the GM, her attentiveness and customer care was exceptional. Massive shout out to chef Juan, chef Kevin and Chef Derrick - we requested authentic Jamaican cuisine and these guys delivered to such a high standard and made our stay so special. Cannot recommend this place enough. 10/10 all round ##### Nicholas Stayed 6 nights in Mar 2024 ### 4/10 Poor #### Michael Jan 31, 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Would not return. ##### Michael Stayed 4 nights in Jan 2024 ### 8/10 Good #### Simone Aug 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a 2 part review 1st is how i felt about the property: If you love loud noise then the pool view is for you. I prefer quiet so i requested a change. I was given the mountain and gaden view on a higher level. That was perfect as the music in the lobby plays for hours and can be heard loudly inroom on lower levels. There are quite a few restaurants which were ok at best. The beach area is very small and lots of small stones in the beach. The pools are beautiful and the landscaping deserves a few awards. 2nd half is for the staff I had some trying times getting acclamated on my first night and the staff went above and beyond to assist with getting us adjusted. My most notable experience was the upper managements professionalism including Lenox ( mgt/dr guess services) and Rasheed ( mgt food n beverages) who both went above and beyond to make sure that our requirements were met on every level. They have a fun nightlife and overall the staff who i encountered were lovely. ##### Simone Stayed 4 nights in Aug 2023 ### 4/10 Poor #### Erica Aug 14, 2023 Liked: Property conditions & facilities Disliked: Staff & service, amenities If you are a COUPLE looking for a relaxing get away, please save your money and go elsewhere. First off, way over crowded. They didn't have enough chairs/umbrellas for guests, people were waking up at the crack of dawn to claim a chair by the beach/pool then going back to sleep or leaving for hours! This resort had girls trips and adult families way more than couples. It was not a romantic or relaxing atmosphere at all. They seat you on top of each other in all of the restaurants to accommodate the over abundance of people. Loud club party music starts blasting at 11am until the middle of the night. Most staff was unwelcoming and we didn't get a part of our food orders many times. The restaurants were so slow and you had to wait 45 mins just to get your food which was unimpressive. The buffet was absolutely awful. It was the same every morning and as soon as you walk in your hit with the smell of rotting food. They leave raw meat, condiments like sour cream and mayo out in the 90/100 degree heat for hours. We got sick after most meals. Room service goes up and down the hall and other employees with loud carts the entire night where it jolts you out of a sleep its so loud. On top of it the staff is speaking just as loud in the hallways all night on their walkie talkies.Our room had no wifi at all. This was our first trip to Sandals, so disappointed and will not be returning. ##### Erica Stayed 9 nights in Aug 2023 ### 2/10 Terrible #### KENNISHA Jun 22, 2023 Liked: Cleanliness Disliked: Staff & service We returned on Sunday from Jamaica and on our 7 days there we split our stay between two hotels- Breathless Montego Bay Resort & Spa and Sandals Dunn's River Fans Official. I’ll start with the positives: 1. the architecture was immaculate. We stayed in the Ocean View Mammee Bay room and we loved it. 2. The food at the restaurants (except the buffet) were superb quality and the drinks were even better. Now the negatives: TERRIBLE Customer service!!! The first happened at check in when the guy in the club room was looking up our reservation under my husband’s name even though I told him THREE times it was under mines (maybe in disbelief that I could book this resort). The second happened at the Sushi restaurant where we sat for 15mins without having any drinks or our order taken and the manager had to come over to help us( it was NOT) busy inside. We finally had a waitress who took our order and delivered it but when we ordered Saki she never returned. She didn’t even come back to ask how our meal was or if we wanted anything else. She just ghosted us. Third, the very next day at the buffet I asked the young lady making the smoothie what kind of smoothies were being served and her reply which sounded annoyed was “fruit”. We opted to go to Edessa for the remainder of our stay to avoid her terrible service. The elevator in our building kept going down and we were on the 5th floor and had to walk up and down FIVE flights of stairs everyday. ##### KENNISHA Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Shemara Aug 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Shemara Stayed 4 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Excellence Oyster Bay - Adults Only All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Excellence-Oyster-Bay-Adults-Only-All-Inclusive.h19647353.Hotel-Information) > > [Royalton Negril, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Negril-Hotels-Royalton-Negril-Resort-Spa-All-Inclusive.h15921095.Hotel-Information) > > [Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Secrets-St-James-Montego-Bay-Luxury-Adults-Only.h3197063.Hotel-Information) > > [Hotel Riu Reggae - Adults Only - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Riu-Reggae-Adults-Only-All-Inclusive.h15053546.Hotel-Information) > > [Bahia Principe Grand Jamaica - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Bahia-Principe-Grand-Jamaica-All-Inclusive.h1576054.Hotel-Information) > > [Hyatt Zilara Rose Hall - Adults Only - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Hyatt-Zilara-Rose-Hall-Adults-Only-All-Inclusive.h8199556.Hotel-Information) > > [Coral Cove-Discovery Bay 5BR](https://www.expedia.ca/Montego-Bay-Hotels-Coral-Cove-Discovery-Bay-5BR.h21347308.Hotel-Information) > > [Grand Palladium Jamaica Resort & Spa All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Grand-Palladium-Jamaica-Resort-Spa-All-Inclusive.h2057712.Hotel-Information) > > [Beaches Negril Resort - ALL INCLUSIVE](https://www.expedia.ca/Negril-Hotels-Beaches-Negril-Resort-ALL-INCLUSIVE.h606140.Hotel-Information) > > [Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Jewel-Paradise-Cove-Adult-Beach-Resort-Spa-All-Inclusive.h6430187.Hotel-Information) > > [Grand Palladium Lady Hamilton Resort & Spa All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Grand-Palladium-Lady-Hamilton-Resort-Spa-All-Inclusive.h2057715.Hotel-Information) > > [Sandals Royal Caribbean - ALL INCLUSIVE Couples Only](https://www.expedia.ca/Montego-Bay-Hotels-Sandals-Royal-Caribbean-ALL-INCLUSIVE-Couples-Only.h865599.Hotel-Information) > > [Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Bahia-Principe-Luxury-Runaway-Bay-Adults-Only-All-Inclusive.h7229415.Hotel-Information) > > [Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only](https://www.expedia.ca/Montego-Bay-Hotels-Royalton-White-Sands-Resort-Spa-All-Inclusive.h6317585.Hotel-Information) > > [Hotel Riu Palace Jamaica - Adults Only - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Riu-Palace-Jamaica-All-Inclusive-Adults-Only.h6312480.Hotel-Information) > > [Sandals South Coast - ALL INCLUSIVE Couples Only](https://www.expedia.ca/Whitehouse-Hotels-Sandals-South-Coast-ALL-INCLUSIVE-Couples-Only.h1108287.Hotel-Information) > > [Holiday Haven Resort & Banquet Hall](https://www.expedia.ca/Montego-Bay-Hotels-Holiday-Haven-Resort-Banquet-Hall.h44125212.Hotel-Information) > > [Hyatt Ziva Rose Hall - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Hyatt-Ziva-Rose-Hall-All-Inclusive.h8198649.Hotel-Information) > > [Ocean Coral Spring - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Ocean-Coral-Spring-Resort-All-Inclusive.h37135707.Hotel-Information) > > [Jewel Grande Montego Bay Resort & Spa – All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Jewel-Grande-Montego-Bay-Resort-Spa-All-Inclusive.h18386071.Hotel-Information) > > [Royalton Hideaway Negril, An Autograph Collection® All-Inclusive Resort - Adults Only](https://www.expedia.ca/Negril-Hotels-Hideaway-At-Royalton-Negril-Resort-Spa-Adults-Only-All-Inclusive.h15920957.Hotel-Information) > > [Catalonia Montego Bay - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Catalonia-Montego-Bay-All-Inclusive.h25000.Hotel-Information) > > [Sandals Negril - ALL INCLUSIVE Couples Only](https://www.expedia.ca/Negril-Hotels-Sandals-Negril-ALL-INCLUSIVE-Couples-Only.h865598.Hotel-Information) > > [Hotel Riu Palace Tropical Bay - All Inclusive](https://www.expedia.ca/Negril-Hotels-RIU-Palace-Tropical-Bay-All-Inclusive.h859683.Hotel-Information) > > [Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort](https://www.expedia.ca/Montego-Bay-Hotels-Royalton-Blue-Waters-Resort-Spa-All-Inclusive.h15437215.Hotel-Information) > > [Franklyn D. 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