Moon Palace Jamaica – All Inclusive offers ocean views and sunshine for a luxury escape. Relax on white sand beaches, enjoy AWE Spa treatments, or dine at Buccaneers Reef. The resort features four outdoor pools, on-site shopping, and highly praised staff.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Parking included
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Located in Ocho Rios, Moon Palace Jamaica – All Inclusive is near theme parks and on the beach. Ocho Rios Clock Tower and Ocho Rios Fort are local landmarks, and travelers looking to shop may want to visit Ocho Rios Craft Market and LandMark Plaza. Traveling with kids? Consider Reggae Xplosion Museum and Shaw Park Botanical Gardens. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water. Visit our Ocho Rios travel guide
Take advantage of a nightclub, 2 swim-up bars, and a beach bar at Moon Palace Jamaica – All Inclusive. With a beachfront location, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a body treatment, and a body wrap at AWE Spa, the onsite spa. The on-site international cuisine buffet restaurant, Buccaneers Reef, offers breakfast, lunch, dinner, and ocean views. Fitness classes are offered at the gym; the property also has a poolside bar, a terrace, and shopping on site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this property include:
4 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars, and sun loungers
Free self parking and valet parking
A roundtrip airport shuttle (surcharge), beach umbrellas, and luggage storage
Table tennis, a front-desk safe, and beach towels
Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 705 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
Rainfall showers, free toiletries, and hair dryers
Childcare services, coffee/tea makers, and daily housekeeping
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Kayaking
Land activities
Fitness facilities
Lessons/classes/games
Aerobics
Bartending
Dancing
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Food and drink
2 swim-up bars
A bar/lounge
A beach bar
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
Boulangerie
Buccaneers Reef
La Gondola
Momo
Pier 8
Things to do
4 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Games
Gym
Hot tub
Nightclub
Playground
Sauna
Shopping
Table tennis
Waterslide
Family friendly
4 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Waterslide
Conveniences
24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Business services
Business center
Computer station
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
In a regional park
On the beach
Pool loungers
Terrace
Full-service spa
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Handrails in stairways
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
11 floors
3 buildings
Banquet hall
Lifeguards
Smoking not allowed
Room amenities
Bedroom
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Shower
Slippers
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
40-inch smart TV
iPod dock
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
More
Air conditioning (climate-controlled)
Desk
Individual furnishings
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Optional extras
Airport shuttle fee: JMD 10000 per person (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Frequently asked questions
Does Moon Palace Jamaica – All Inclusive have a pool?
Yes, this property has 4 outdoor pools and a children's pool.
How much does it cost to stay at Moon Palace Jamaica – All Inclusive?
As of Aug 4, 2026, prices found for a 1-night stay for 2 adults at Moon Palace Jamaica – All Inclusive on Aug 18, 2026 start from CA $621, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Moon Palace Jamaica – All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Moon Palace Jamaica – All Inclusive?
Check-in start time: 3 PM; Check-in end time: anytime.
What time is check-out at Moon Palace Jamaica – All Inclusive?
Check-out is at noon.
Does Moon Palace Jamaica – All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of JMD 10000 per person applies.
Are there all-inclusive benefits at Moon Palace Jamaica – All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, aerobics classes, bartending classes, and more.
Where is Moon Palace Jamaica – All Inclusive located?
Located in Ocho Rios, this beachfront property is in a regional park, 0.2 mi (0.3 km) from Ocho Rios Craft Market, and 2.7 mi (4.4 km) from Dunn's River Falls. Turtle Beach and Turtle River Park are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Moon Palace Jamaica – All Inclusive Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Amazing time, loved the food options (having Jamaican cuisine available along with the usual American, Sushi, Pizza, Mexican made it even better) keep the authentic feel and we’ll keep coming back. Beautiful beach! Stayed with approximately 20 friends and family and we all enjoyed it. Simone who did my facial and Drayon who did our massages at the spa were both amazing 10/10.
It was our first time staying with Moon Palace, and it won’t be our last! The food was outstanding, the service was top notch. Staff was incredibly friendly and accommodating. There is so much to do at the resort are 12 year old was never bored, and asleep by 11 every night! I think the free game room was the biggest hit!!
Highly recommend!
Overall, I think this is one of the best hotel around . The hospitality was excellent, beach was nice and clean. I really can’t come across anything I didn’t like except our time was too short. I definitely will be visiting again.
No complaints or concerns at all about this resort. Absolutely beautiful inside and out. Food was excellent and service was top tier!! Highly recommended
Some pleasant improvements from our previous stay. We enjoyed the poolside entertainment, the spa and the beach. The staff are all very friendly and helpful. The food in the main dining area was one of the main draw backs for us this stay. Another drawback is the persistent selling of member packages, which became a bit overwhelming.
Resort was very clean. Workers constantly out doing maintenance to keep place clean. Staff members very friendly, helpful and well all looked very professional. Pool cleaned every morning you will see workers cleaning. Beach view beautiful. This was a wonderful place to stay. It’s very family friendly. Will recommend for couples, family and even friends.
Staff was extremely helpful and respectful. Our year was a number along with areas of the resort. A beach New could have been better. Yes we were able to see the beach however there was a huge top of a building obstructing our view. Other than that, everything was great.
Our vacation was wonderful!We came to Moon place for our daughter’s 13th birthday. She’s a very picky eater and loved the food. The facility was absolutely beautiful! The staff were so kind and welcoming. The food was delicious from the buffet to the restaurants. The resort was kept clean and well tended to. Our rooms were refreshed daily. We swam with the dolphins and parasailed. The instructors were attentive and very knowledgeable on the excursions. Overall 10/10 my baby cried when it was time to leave. Thank you for a beautiful memorable trip we’ll definitely return!
They were all great in everything and location was convenient to everything local and fun as you get out the main gate. I will be back all was free liquids food in restaurants everything free on hotel property except the vendors
Property is immaculate. Located right on the marina so perfect for all water sports and activities. Food was great, staff was very friendly and accommodating. We will be returning soon. Traveled with a family of 10 including children and everyone was thoroughly pleased. Kadian was extremely helpful with booking excursions and transportation. If you fly into Montego Bay, expect at least a two hour ride to the resort depending on traffic.
My stay at the moon palace was a very beautiful experience I will recommend friends and family to come relax and enjoy the atmosphere was very cozy. Also the staff was wonderful and very pleasant.
I had a great time.