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Hotel Indigo BROOKLYN, an IHG Hotel

Photo gallery for Hotel Indigo BROOKLYN, an IHG Hotel

Lobby
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Hotel Indigo BROOKLYN, an IHG Hotel

Hotel Indigo BROOKLYN, an IHG Hotel

3.5 out of 5

3.7/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
229 Duffield St, Brooklyn, NY, 11201

Explore the area

  • Popular LocationBarclays Center Brooklyn16 min walk
  • Popular LocationNew York Presbyterian Hospital20 min drive
  • Popular LocationBronx Zoo40 min drive
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)47 min drive

Choose dates to view prices

About this area

Brooklyn

In the city center, Hotel Indigo BROOKLYN, an IHG Hotel is in Downtown Brooklyn, a neighborhood in Brooklyn with good shopping. Barclays Center Brooklyn and Brooklyn Museum are cultural highlights, and some of the area's landmarks include Brooklyn Navy Yard and Brooklyn Bridge. Ready for a night out? Consider City Winery and Webster Hall. Guests appreciate the hotel's convenience to public transportation: Hoyt St. Station is just steps away and Jay St. - Tech Station is 3 minutes by foot.

What's nearby

  • Barclays Center Brooklyn - 16 min walk
  • Wall Street - 6 min drive
  • Brooklyn Bridge - 14 min drive
  • New York Presbyterian Hospital - 20 min drive
  • Bronx Zoo - 40 min drive

Getting around

  • Hoyt St. Station - 2 min walk
  • Brooklyn Flatbush Avenue Station - 12 min walk
  • John F. Kennedy International Airport (JFK) - 22 min drive

Restaurants

  • Brooklyn Brewhouse — 1 min walk
  • Circa Brewing Co. — 4 min walk
  • Yaso Tangbao — 4 min walk
  • IHOP — 4 min walk
  • Ganso — 4 min walk

About this property

Hotel Indigo BROOKLYN, an IHG Hotel

3.5-star Brooklyn hotel in Downtown Brooklyn with restaurant
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. WiFi in public areas is free. Additionally, valet parking, a business center, and a meeting room are onsite. All 128 rooms offer free WiFi, room service, and TVs with satellite channels. Other amenities available to guests include coffee makers, hair dryers, and safes.
Hotel Indigo BROOKLYN, an IHG Hotel offers 128 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Brooklyn hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 30 per day)
  • Valet parking on site (USD 45 per day)

Food and drink

  • Breakfast available for a fee: USD 10-30 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Greek
  • Russian
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 40-inch TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
1 per room (up to 25 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Self parking fee: USD 30 per day
  • Valet parking fee: USD 45 per day
  • Pet fee: USD 75 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

BROOKLYN Hotel Indigo
Hotel Indigo BROOKLYN
Indigo BROOKLYN
Hotel Indigo BROOKLYN
Indigo Brooklyn, An Ihg
Hotel Indigo BROOKLYN, an IHG Hotel Hotel
Hotel Indigo BROOKLYN, an IHG Hotel Brooklyn
Hotel Indigo BROOKLYN, an IHG Hotel Hotel Brooklyn

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 302 out of 999 reviews
5 - Excellent 30%
Rating 4 - Good. 370 out of 999 reviews
4 - Good 37%
Rating 3 - Okay. 167 out of 999 reviews
3 - Okay 17%
Rating 2 - Poor. 82 out of 999 reviews
2 - Poor 8%
Rating 1 - Terrible. 78 out of 999 reviews
1 - Terrible 8%

4.1/5

Cleanliness

4.1/5

Staff & service

3.3/5

Amenities

3.8/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to have reviewed the Hotel Indigo if we actually got to stay there but it was closed and we were re-directed to the Sheraton across the street. I may have been a little more understanding of the situation, had it just happened recently, but this hotel has been closed for over a year. STOP TAKING RESERVATIONS FOR THIS HOTEL!!! As someone who used to work in the hotel industry, it’s very simple to shut off reservations for a particular property so I can only assume the property management company is trying to fill their sister hotel (Sheraton) across the street which I find abhorrent. What I find even more interesting about this situation is that a search of the hotel by name on google doesn’t reveal the property is closed, but if you add “closed” to your search you start finding the truth of the situation which leads me to believe there is an even more carefully orchestrated scam going on by the owners of the Indigo property. Sheraton was accommodating, but definitely not what we were expecting for our anniversary weekend in NYC.
Stayed 5 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I did not stay at the hotel indigo. I stayed at the sheraton. the indigo was closed and they didnt even bother to say anything. I just happened to call
Stayed 3 nights in Sep 2021

2/5 Poor

Travelled with family and small children
We didn’t stay in this hotel. Unfortunately, no one informed me about any change, they move our reservation to the Sheraton Hotel in front.
Stayed 4 nights in Sep 2021

2/5 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at the property to check-in, an individual stated that no one could check-in to Indigo and had to go Sheraton. I proceeded to ask the security desk and he confirmed. I went across the street to Sheraton and a rep confirmed they were honoring Indigo's reservations, but could provide no additional information. I advised that I never received a notification via email or telephone from Expedia about the hotel change. I proceeded to pay my remaining balance when I was told by staff that an additional hold of 500.00 would be required for incidentals. Inquirrd about that, because it was not noted during my initial booking with Indigo. Needless to say, I was a little aggravated at this point. I attempted to contact an Expedia rep to address my concerns about what had occurred and the additional hold amount and needless to say, it was another bad experience. This was my first time using Expedia again in years because I thought this would be a hassle free experience and it was not. I will return to booking direct with hotels. On another note, the Sheraton was nice, clean and had great Covid guidelines in place, which is the standard I expect from Marriott brand.
Stayed 3 nights in Sep 2021

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This isn’t a hotel. It’s a shelter. They told us to go to the Sheraton across the street. August 2021.
Stayed 2 nights in Aug 2021