Title: Lotte New York Palace - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=2621&destination=New+York%2C+New+York%2C+United+States+of+America&selected=4818&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Lotte New York Palace Travelers find tranquility at this upscale Midtown sanctuary where spa treatments and garden moments complement a prime location near iconic New York landmarks ## Photo gallery for Lotte New York Palace ![Lobby - Lotte New York Palace (New York)](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/w1695h1110x0y0-027534be.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/6d07e809-f384-495c-a107-57fbe0c3d17c-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Premium bedding, in-room safe, desk, laptop workspace - Lotte New York Palace (New York)](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/8c228d81.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Lotte New York Palace (New York)](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/099ce97e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, laptop workspace - Lotte New York Palace (New York)](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/0d8ed5c0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Lotte New York Palace, between Rockefeller Center and Grand Central, offers a sophisticated family retreat. Enjoy on-site shopping, café coffee, or The Palace Spa treatments. The garden provides a peaceful escape, and Gold Room offers fine dining with attentive staff. ## Reviews 9.0 Wonderful ## Popular amenities - Pet friendly - Air conditioning - Gym - Breakfast available ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar. 23 - Mar. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=4818&PinnedHotelID=4818&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=4818&PinnedHotelID=4818&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 24 - Mar. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=4818&PinnedHotelID=4818&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=4818&PinnedHotelID=4818&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=4818&PinnedHotelID=4818&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=4818&PinnedHotelID=4818&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=4818&PinnedHotelID=4818&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=4818&PinnedHotelID=4818&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 30 of 30 rooms ### View all photos for Executive Suite, 1 King Bed, Tower ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/998e0f8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Tower 9.2 Wonderful 5 reviews - City view - 655 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Room, 2 Double Beds (Skyline Cathedral View) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/18db31cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds (Skyline Cathedral View) 9.0 Wonderful 29 reviews - City view - 360 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed (Skyline Cathedral View) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/f8a66a17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Skyline Cathedral View) 9.2 Wonderful 24 reviews - City view - 360 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Palace Studio Suite King ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/a0cbc8a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palace Studio Suite King 8.6 Excellent 7 reviews - City view - 405 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 2 Double Beds, Tower ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/998e0f8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Tower 9.4 Exceptional 3 reviews - City view - 465 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed, Tower ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/998e0f8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Tower - City view - 463 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 2 Double Beds ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/18db31cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 8.8 Excellent 67 reviews - 360 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Room, 2 Double Beds (Cathedral View) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/18db31cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds (Cathedral View) 8.6 Excellent 40 reviews - City view - 360 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/8fb576f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.0 Wonderful 57 reviews - 360 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (Cathedral View) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/w4000h2664x0y0-ed4b1e9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Cathedral View) 9.4 Exceptional 49 reviews - City view - 360 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Tower (Corner) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/998e0f8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Tower (Corner) 9.2 Wonderful 5 reviews - City view - 1210 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Tower (King) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/eb75667b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Tower (King) - City view - 1065 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 Bedroom (Palace, King) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/8ee160aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Palace, King) - City view - 790 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Signature Suite, 1 King Bed (Palace) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/6b309acc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite, 1 King Bed (Palace) - City view - 1160 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible (Skyline Cathedral View) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/f8a66a17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Skyline Cathedral View) 7.6 Good 4 reviews - City view - 360 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Double Beds, Accessible (Skyline Cathedral View) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/18db31cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Accessible (Skyline Cathedral View) - City view - 360 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed, Accessible (Cathedral View) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/w4000h2664x0y0-ed4b1e9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Cathedral View) 8.0 Very good 1 review - City view - 360 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Double Beds, Accessible (Cathedral View) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/18db31cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Accessible (Cathedral View) - City view - 360 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, 1 King Bed, Accessible ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/8fb576f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Accessible 10.0 Exceptional 2 reviews - City view - 360 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 2 Double Beds, Accessible ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/18db31cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds, Accessible 10.0 Exceptional 4 reviews - City view - 360 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Room, 2 Queen Beds, Accessible, Tower ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/998e0f8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Accessible, Tower - City view - 465 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed, Accessible, Tower (Corner) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/416f9c59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Tower (Corner) - City view - 1210 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Signature Suite, 1 King Bed, Accessible (Palace) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/416f9c59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite, 1 King Bed, Accessible (Palace) - City view - 1160 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible, Tower ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/998e0f8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Tower - City view - 465 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Executive Suite, 1 King Bed, Accessible, Tower ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/998e0f8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Accessible, Tower - City view - 655 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Executive Studio, 2 Queen Beds, Tower ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/998e0f8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio, 2 Queen Beds, Tower - City view - 655 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, Tower (Corner with Pantry) ![Bathroom sink](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/f9057a95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Tower (Corner with Pantry) - City view - 1210 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Family Suite, Multiple Beds (Palace, King and Two Doubles) ![Plasma TV, pay movies](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/57a95f2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Multiple Beds (Palace, King and Two Doubles) 10.0 Exceptional 5 reviews - City view - 765 sq ft - 2 bedrooms - Sleeps 8 - 1 Double Sofa Bed, 1 King Bed and 2 Double Beds ### View all photos for Family Suite, Multiple Beds (Palace, 2 Kings) ![Plasma TV, pay movies](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/57a95f2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Multiple Beds (Palace, 2 Kings) 8.0 Very good 4 reviews - City view - 765 sq ft - 2 bedrooms - Sleeps 6 - 1 Double Sofa Bed and 2 King Beds ### View all photos for Suite, 2 Bedrooms, Corner (Corner) ![Bathroom sink](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/f9057a95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Corner (Corner) - City view - 1675 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Queen Beds ## You may also like Ad ![Suite, 1 Bedroom (View)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/28000/27924/03d904fd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Luxury Collection Hotel Manhattan Midtown Manhattan - 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Pet friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,005 reviews CA $369 CA $499 total includes taxes & fees Mar 27 - Mar 28 [](https://www.expedia.ca/New-York-Hotels-Le-Meridien-New-York.h6468003.Hotel-Information?chkin=2026-3-27&chkout=2026-3-28&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=d89b702f-10f1-49fe-a95b-ee3fed20eb29&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/7000/6946/cf7910ad.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Lombardy Hotel Manhattan - Spa - Pet friendly - Air conditioning - Gym 9.0 Wonderful 1,397 reviews CA $277 CA $362 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/New-York-Hotels-The-Lombardy-Hotel.h6946.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=d89b702f-10f1-49fe-a95b-ee3fed20eb29&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-Lotte-New-York-Palace.h4818.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-Lotte-New-York-Palace.h4818.Hotel-Information) ## About the area In the entertainment district, Lotte New York Palace is in Manhattan, a walkable area in New York with great shopping. 5th Avenue and Rockefeller Center are notable landmarks, and travelers looking to shop may want to visit Times Square. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's location for the sightseeing. [Visit our New York travel guide](https://www.expedia.ca/New-York.dx178293) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.75802%2C-73.97498&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2WdNAy8j0BpBmEQvgq_KmZpGx78=) 455 Madison Ave, New York, NY, 10022 ### What's nearby - ![5th Avenue showing a city and street scenes](https://images.trvl-media.com/place/6141747/13f0dbc3-073a-48e7-b553-3d43abd55635.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) 5th Avenue 1 min walk \- 0.0 km - ![Rockefeller Center](https://images.trvl-media.com/place/502076/95920105-ade5-4842-982e-64df4898f074.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rockefeller Center 2 min walk \- 0.2 km - ![Grand Central Terminal featuring night scenes, heritage elements and heritage architecture](https://images.trvl-media.com/place/6064535/523d78ba-b47f-4343-a805-fb2b0d208577.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Grand Central Terminal 9 min walk \- 0.8 km - ![Times Square featuring signage, a skyscraper and city views](https://images.trvl-media.com/place/502080/ba1463c8-9bb1-4699-95b4-495107edd8f3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Times Square 10 min walk \- 0.9 km - ![spring landscape in the Central park, New York, USA](https://images.trvl-media.com/place/6056463/218d1975-505c-48d8-beb4-0f420513a376.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Central Park 11 min walk \- 1.0 km ### Getting around - 5 Av.-53 St. Station 3 min walk - Grand Central - 42 St. Station 9 min walk - LaGuardia Airport (LGA) 34 min drive ### Restaurants - Toasties 1 min walk - Mangia 2 min walk - Inside Park at St Bart's 2 min walk - Cha CHA Matcha 1 min walk - Trouble's Trust 1 min walk ## About this property ### Lotte New York Palace Luxury family-friendly hotel near 5th Avenue Located close to Grand Central Terminal and Rockefeller Center, Lotte New York Palace provides shopping on site, a coffee shop/cafe, and a garden. Indulge in a body scrub, a hot stone massage, and a body wrap at The Palace Spa, the onsite spa. Be sure to enjoy a meal at Gold Room, the on-site restaurant. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar. You'll also enjoy perks such as: - Limo/town car service, full breakfast (surcharge), and free bicycle rentals - Valet parking (surcharge), express check-out, and supervised childcare (surcharge) - Luggage storage, concierge services, and ATM/banking services - Guest reviews say great things about the helpful staff and proximity to shopping Room features All 909 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property. Other amenities include: - Hypo-allergenic bedding and free cribs/infant beds - Bathrooms with designer toiletries and hair dryers - Plasma TVs with premium channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Pool](https://images.trvl-media.com/lodging/1000000/30000/23700/23677/6ae928dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Grand Central New York Manhattan - Pet friendly - Free WiFi - Air conditioning - Gym 8.2 Very good 6,552 reviews CA $302 CA $414 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=23677&PinnedHotelID=23677&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/6000000/5450000/5445500/5445478/5a6dad37.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin New York Grand Central Manhattan - Pet friendly - Restaurant - Air conditioning - Gym 9.0 Wonderful 3,783 reviews CA $259 CA $358 total includes taxes & fees Mar 27 - 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Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 4,908 reviews CA $295 CA $406 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=889774&PinnedHotelID=889774&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=4818&PinnedHotelID=4818&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4818,23677,5445478,24954,21429545) ## Property amenities ### Internet - Available in all rooms: WiFi (USD 15.99 per 24-hour period); wired internet (surcharge) - Available in some public areas: WiFi (USD 15.99 per 24-hour period); wired internet (surcharge) ### Parking and transportation - Limo/town car service - Secured, covered valet parking on site (USD 110 per day) - Wheelchair-accessible parking and van parking available ### Food and drink - Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 24 to 100 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Gold Room - Pomme Palais - Villard ### Things to do - Free bicycle rentals - Full-service spa - Health club - Shopping - Steam room ### Family friendly - Babysitting (surcharge) - In-room crib - Laundry facilities - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference center - Meeting rooms ### Outdoors - Garden ### Full-service spa - Body scrubs - Body wraps - Detox wraps - Facials - Hot stone massages - In-room massages - Manicures/pedicures - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Valet for wheelchair-equipped vehicles - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - 55 floors - Ballroom - Banquet hall - Built in 1981 - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - Pay movies - Plasma TV with premium channels ### Food and drink - Limited room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Eco-friendly toiletries - Free weekday newspapers - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 2 AM Early check-in subject to availability Contactless check-in available Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 149 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only Up to 25 lbs per pet ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 100.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Utility fee: USD 28.69 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately USD 24 to 100 per person - Fee for in-room wireless internet: USD 15.99 per 24-hour period (rates may vary) - Fee for in-room wired internet: USD 15.99 per 24-hour period (rates may vary) - Fee for wireless internet in public areas: USD 15.99 per 24-hour period (rates may vary) - Fee for wired internet in public areas: USD 15.99 per stay (rates may vary) - Covered valet parking fee: USD 110 per day - Pet fee: USD 149 per pet, per stay - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 100.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 18 years old are not allowed in the fitness facility without adult supervision ### Property is also known as New York Palace New York Palace Hotel Palace Hotel Palace New York New York City Palace Hotel Palace Hotel New York Palace Hotel Nyc Lotte New York Palace Hotel Lotte Palace Hotel Lotte New York Palace Lotte Palace Lotte New York Palace Hotel Lotte New York Palace New York Lotte New York Palace Hotel New York ## Frequently asked questions ### Is Lotte New York Palace pet-friendly? ### How much does it cost to stay at Lotte New York Palace? ### How much is parking? ### What time is check-in at Lotte New York Palace? ### What time is check-out at Lotte New York Palace? ### Where is Lotte New York Palace located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Lotte New York Palace Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.6 Amenities ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 1,352 8 - Good 303 6 - Okay 168 4 - Poor 83 2 - Terrible 54 ## Reviews Verified ### 8/10 Good #### Maria Lourdes Mar 7, 2026 Liked: Staff & service, property conditions & facilities Best location in New York! ##### Maria Lourdes Stayed 7 nights in Feb 2026 Verified ### 10/10 Excellent #### Stephanie Mar 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful! Clean rooms ##### Stephanie Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Jennifer Jan 10, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was wonderful, hotel was beautiful and super clean. Save area and great location! ##### Jennifer Stayed 5 nights in Jan 2026 Verified ### 10/10 Excellent #### Elizabeth Dec 7, 2025 Liked: Cleanliness, property conditions & facilities Friendly staff, rooms were clean, food was excellent ![](https://a.travel-assets.com/ugc/hotel-reviews/7815f013-f5f9-40f6-b68a-7f66ece12721-1765141370594.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/05e50f70-8df9-4b7b-b2eb-fde2ae996429-1765141425476.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elizabeth Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Gustavo E Dec 24, 2025 Liked: Cleanliness, staff & service Beautiful hotel, great rooms, bed very comfortable, amazing costumer service and great for Christmas time! ##### Gustavo E Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Brendan Jan 4, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Early check in and friendly front desk staff. ##### Brendan Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Erich Dec 8, 2025 Liked: Cleanliness, staff & service, amenities Courteous staff Clean room Perfect location ##### Erich Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Roland Dec 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Roland Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### kristine Jan 21, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel and the staff was very friendly. We had a terrible experience at another hotel ##### kristine Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Claudia Jan 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Thé staff was courteous, nice rooms with a beautiful view of the St Patrick’s cathedral, nicely decorated lobby. ##### Claudia Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Melissa Dec 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel. Perfect location. Great weekend - highly recommend! ![](https://a.travel-assets.com/ugc/hotel-reviews/9a1bb054-24d7-46fe-adbf-1cb3d213bd82-1766347525355.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ea4221c0-3700-445b-8a67-1daf23645c5f-1766347525537.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Melissa Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### olga Dec 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location. Great customer service, nice bars in a lobby. ##### olga Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### carla Dec 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very clean room, great location ##### carla Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Mary Dec 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Long lines to check in for sure but hotel was great and creative for Christmas ! Comfy beds and clean ! ##### Mary Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Christopher Dec 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The property was exquisite, very well presented and the Christmas décor was fantastic. Rooms were very nice, and the staff was extremely pleasant with our needs. ##### Christopher Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Patricia Nov 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Location and room were excellent ##### Patricia Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Ella Christine Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful stay and location staff was nice and accommodating. Would recommend Patience during holiday/Christmas season!! ![](https://a.travel-assets.com/ugc/hotel-reviews/7f65211a-d711-4c7c-bd76-2844d76c9200-1767337078685.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ella Christine Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### VALERIE Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean and spacious and the location was perfect! ##### VALERIE Stayed 3 nights in Nov 2025 Verified ### 8/10 Good #### Anne Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities The hotel was beautiful and the rooms clean. Staff seemed overwhelmed as check in and check out was a very long wait. ##### Anne Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### emily Dec 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was top notch, as expected. The best staff and location. ##### emily Stayed 3 nights in Nov 2025 Verified ### 8/10 Good #### jaime Oct 26, 2025 Liked: Cleanliness, staff & service Beautiful hotel.!Nice staff ##### jaime Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Gary Jan 22, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There was a hair in the breakfast but the staff immediately took care of replacing the dish. ##### Gary Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Martina Mary Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel room was amazing views were spectacular would definitely stay here again ##### Martina Mary Stayed 6 nights in Nov 2025 Verified ### 10/10 Excellent #### Angela Dec 21, 2025 Liked: Cleanliness, staff & service, amenities The hotel was stunning when we went for the holidays. Room was clean, every staff member I encountered was helpful and courteous. We had a short visit to the bar and it was beautiful. Would definitely stay again. Overall the classy, elegant decorations were the big standout for us but we were pleased with everything. ![](https://a.travel-assets.com/ugc/hotel-reviews/cfa21310-fdcb-47a2-9f45-c88c269adf26-1766322067202.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/53660ed2-d616-46ff-ae7f-1ca68949bc17-1766322068207.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/28e4f2f2-c8f0-492d-8b57-abaacbe30178-1766322069607.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d0d5961d-d0cb-4858-bb7d-31a4db0c3c27-1766322069702.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Angela Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Caitlin Dec 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Efficient staff, very well run property. We came at Christmas and the decorations were elegant and festive. Our spotless room had a gorgeous view of St Patrick's Cathedral. We enjoyed a delicious breakfast in the stunningly beautiful Villiard room restaurant. Location was perfect for sightseeing & shopping. ##### Caitlin Stayed 3 nights in Dec 2025 ### Expedia's Latest Trends ### Hotels > - [Hyatt Place New York/Yonkers](https://www.expedia.ca/White-Plains-Hotels-Hyatt-Place-New-YorkYonkers.h10232108.Hotel-Information) > - [Four bedroom getaway in East Hampton w/heated pool](https://www.expedia.ca/East-Hampton-Hotels-House.h70437881.Hotel-Information) > - [Hampton Inn & Suites Rochester Downtown](https://www.expedia.ca/Rochester-Hotels-Hampton-Inn-Suites-Rochester-Downtown.h90048682.Hotel-Information) > - [Hampton Inn & Suites Yonkers](https://www.expedia.ca/White-Plains-Hotels-Hampton-Inn-Suites-Yonkers.h2647825.Hotel-Information) > - [SpringHill Suites by Marriott New York LaGuardia Airport](https://www.expedia.ca/New-York-Hotels-SpringHill-Suites-By-Marriott-New-York-LaGuardia-Airport.h5449116.Hotel-Information) > - [Radisson Hotel Corning](https://www.expedia.ca/Elmira-Hotels-Radisson-Hotel-Corning.h7892.Hotel-Information) > - [Royal Regency Hotel](https://www.expedia.ca/White-Plains-Hotels-Royal-Regency-Hotel.h40814.Hotel-Information) > - [SpringHill Suites by Marriott New York Queens](https://www.expedia.ca/New-York-Hotels-Springhill-Suites-NEW-York-Queens.h93260573.Hotel-Information) > - [Community Court Hotel](https://www.expedia.ca/Saratoga-Springs-Hotels-Community-Court-Hotel.h101969769.Hotel-Information) > - [Sole East Beach](https://www.expedia.ca/Montauk-Hotels-Sole-East-Beach.h6036589.Hotel-Information) > - [Dream Hotel Bronx](https://www.expedia.ca/Mount-Vernon-Hotels-Dream-Hotel-Bronx.h110784114.Hotel-Information) > - [The Richardson Hotel](https://www.expedia.ca/Buffalo-Hotels-Hotel-Henry-Urban-Resort.h18136290.Hotel-Information) > - [Courtyard by Marriott Yonkers Westchester County](https://www.expedia.ca/White-Plains-Hotels-Courtyard-By-Marriott-Yonkers-Westchester-County.h17957993.Hotel-Information) > - [The Roundtree, Amagansett](https://www.expedia.ca/Amagansett-Hotels-The-Roundtree.h10547745.Hotel-Information) > - [The Montauk Beach House](https://www.expedia.ca/Montauk-Hotels-The-Montauk-Beach-House.h12533016.Hotel-Information) > - [TWA Hotel at JFK Airport](https://www.expedia.ca/New-York-Hotels-TWA-Hotel.h49304196.Hotel-Information) > - [Rochester Riverside Hotel](https://www.expedia.ca/Rochester-Hotels-Rochester-Riverside-Hotel.h92317697.Hotel-Information) > - [Walk Away Stays Vacation Rentals Buffalo](https://www.expedia.ca/Buffalo-Hotels-Walk-Away-Stays-Vacation-Rentals-Buffalo.h14935228.Hotel-Information) > - [The Rockaway Hotel](https://www.expedia.ca/New-York-Hotels-The-Rockaway-Hotel.h48543098.Hotel-Information) > - [DoubleTree by Hilton Schenectady Downtown](https://www.expedia.ca/Albany-Hotels-DoubleTree-By-Hilton-Hotel-Schenectady.h862.Hotel-Information) > - [Hampton Inn Niagara Falls/Blvd](https://www.expedia.ca/Niagara-Falls-Hotels-Hampton-Inn-Niagara-FallsBlvd.h7532268.Hotel-Information) > - [Hotel Ninety Five](https://www.expedia.ca/New-York-Hotels-Hotel-Ninety-Five.h22451873.Hotel-Information) > - [Hotel 21 Nyc](https://www.expedia.ca/New-York-Hotels-HOTEL-21-NYC.h66792126.Hotel-Information) > - [East Hampton Art House Bed & Breakfast](https://www.expedia.ca/East-Hampton-Hotels-East-Hampton-Art-House-Bed-Breakfast.h31007589.Hotel-Information) > - [Residence Inn by Marriott New York JFK Airport](https://www.expedia.ca/Jamaica-Hotels-Residence-Inn-By-Marriott-New-York-JFK-Airport.h56542753.Hotel-Information) > - [Hampton Inn NY-JFK](https://www.expedia.ca/New-York-Hotels-Hampton-Inn-NY-JFK-Jamaica-Queens.h798778.Hotel-Information) > - [The Landing Hotel at Rivers Casino & Resort](https://www.expedia.ca/Albany-Hotels-The-Landing-Hotel-At-Rivers-Casino-Resort.h19093277.Hotel-Information) > - [Moonlite Motel Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Moonlite-Motel-Niagara-Falls.h1524682.Hotel-Information) > - [Marriott New York JFK Airport](https://www.expedia.ca/Jamaica-Hotels-Marriott-New-York-JFK-Airport.h58286510.Hotel-Information)