Title: Catalonia Bayahibe - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Catalonia Bayahibe – All Inclusive Family-friendly property on the beach, with outdoor pool ![Aerial view](https://images.trvl-media.com/lodging/2000000/1740000/1735700/1735614/f58b4431.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/aca35abe-5b3d-4606-a739-b5830bb5611a-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Property grounds](https://images.trvl-media.com/lodging/2000000/1740000/1735700/1735614/cc386e1e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 bars/lounges, poolside bar, beach bar](https://images.trvl-media.com/lodging/2000000/1740000/1735700/1735614/20bb71da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1740000/1735700/1735614/1958e5cb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Catalonia Bayahibe, Dominicus Beach offers relaxation with beachfront massages and plenty of sun loungers. Guests dine on international dishes at six different restaurants and stay active with fitness classes, kayaking adventures, or volleyball matches. 7.6 Good ## Popular amenities - - - - Bar - Spa - All-inclusive ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1735614&PinnedHotelID=1735614&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1735614&PinnedHotelID=1735614&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1735614&PinnedHotelID=1735614&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1735614&PinnedHotelID=1735614&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1735614&PinnedHotelID=1735614&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1735614&PinnedHotelID=1735614&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1735614&PinnedHotelID=1735614&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1735614&PinnedHotelID=1735614&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Down comforters, in-room safe, blackout drapes, bed sheets](https://images.trvl-media.com/lodging/2000000/1740000/1735700/1735614/8449e848.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden View 7.6 Good 7 reviews ### Highlights Balcony Air conditioning Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Ceiling fan Down duvet - 452 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Down comforters, in-room safe, blackout drapes, bed sheets](https://images.trvl-media.com/lodging/2000000/1740000/1735700/1735614/f3d5b64c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room 7.0 Good 13 reviews ### Highlights Balcony Air conditioning Free rollaway/extra beds Free cribs/infant beds Free minibar items Flat-screen TV Blackout drapes/curtains Ceiling fan - 452 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Privileged Deluxe](https://images.trvl-media.com/lodging/2000000/1740000/1735700/1735614/e47dda20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privileged Deluxe 9.0 Wonderful 4 reviews ### Highlights Furnished balcony Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Renovated in 2016 Down duvet - 452 sq ft - Sleeps 3 - 1 King Bed ![Privileged Family Room](https://images.trvl-media.com/lodging/2000000/1740000/1735700/1735614/00aea7f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privileged Family Room 7.6 Good 5 reviews ### Highlights Furnished balcony Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Down duvet Sofa bed - double - 543 sq ft - Sleeps 6 - 2 Queen Beds and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Bunk Bed ![Privileged Romance Deluxe](https://images.trvl-media.com/lodging/2000000/1740000/1735700/1735614/20c00bf3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privileged Romance Deluxe ### Highlights Furnished balcony Air conditioning Free minibar items Flat-screen TV Pillow menu Premium bedding Blackout drapes/curtains Ceiling fan - 452 sq ft - Sleeps 2 - 1 King Bed ![Down comforters, in-room safe, blackout drapes, bed sheets](https://images.trvl-media.com/lodging/2000000/1740000/1735700/1735614/8449e848.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden View Single ### Highlights Balcony Air conditioning Minibar (some free items) Flat-screen TV Blackout drapes/curtains Down duvet Ceiling fan Private bathroom - 452 sq ft - Sleeps 1 - 1 King Bed ![Premium Room](https://images.trvl-media.com/lodging/2000000/1740000/1735700/1735614/7a83e40d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Balcony Air conditioning Free rollaway/extra beds Free cribs/infant beds Minibar (some free items) Flat-screen TV Blackout drapes/curtains Ceiling fan - 452 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPunta-Cana-Hotels-Catalonia-La-Romana-All-Inclusive.h1735614.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPunta-Cana-Hotels-Catalonia-La-Romana-All-Inclusive.h1735614.Hotel-Information) ## About the area Located in San Rafael del Yuma, Catalonia Bayahibe – All Inclusive is on a private beach. Casa de Campo Marina and La Romana Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Dominicus Beach and Bayahibe Beach. With scuba diving, snorkeling, and parasailing nearby, you'll find plenty of adventures in the water. [Visit our Bayahíbe travel guide](https://www.expedia.ca/Bayahibe.dx6131807) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.34464%2C-68.82306&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bOULzdLqiIcgV6poqe5u1ulpMJM=) Bayahibe, San Rafael del Yuma, La Altagracia, 23000 ### What's nearby - Dominicus Beach - 20 min walk - 1.7 km - Bayahibe Beach - 7 min drive - 5.1 km - Monumento Natural Punta Bayahibe - 7 min drive - 5.4 km - La Romana Port - 27 min drive - 30.5 km - Casa de Campo Marina - 29 min drive - 26.1 km ### Getting around - Punta Cana Intl. Airport (PUJ) - 53 min drive ### Restaurants - ‪Dreams Dominicus Bordeaux Restaurant - ‬14 min walk - ‪Dream Dominicus World Cafe - ‬16 min walk - ‪Flying Fish - ‬10 min walk - ‪Pool bar - ‬3 min drive - ‪Viva Café - ‬18 min walk ## About this property ### Catalonia Bayahibe – All Inclusive Upscale all-inclusive property near Dominicus Beach A beach bar, a poolside bar, and a grocery/convenience store are just a few of the amenities provided at Catalonia Bayahibe – All Inclusive. With a private beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a facial, a body treatment, or a massage at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Fitness classes are offered at the gym; other things to do include basketball, volleyball, and kayaking. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and shopping on site. Other perks include: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking - An outdoor tennis court, babysitting (surcharge), and tour/ticket assistance - A porter/bellhop, luggage storage, and beach towels - Guest reviews give top marks for the helpful staff Room features All 415 rooms have comforts such as air conditioning, in addition to thoughtful touches like safes and free bottled water. Other amenities include: - Eco-friendly toiletries, showers, and hair dryers - Flat-screen TVs with cable channels - Coffee/tea makers, ceiling fans, and daily housekeeping ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and select beverages included Dining availability limited at one or more venues ### Activities and facilities/equipment All non-motorized water sports are included. ### Water activities Kayaking ### Land activities Fitness facilities Volleyball ### Lessons/classes/games Dancing Language Water fitness ### Entertainment Onsite entertainment and activities ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/1000000/860000/852400/852324/a34cf801.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunscape Dominicus La Romana - All Inclusive San Rafael del Yuma - On private beach - Pool - Breakfast included - All-inclusive 7.6 Good 183 reviews CA $336 CA $336 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=852324&PinnedHotelID=852324&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/16000000/15410000/15407600/15407597/b9d3349d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Dominicus La Romana - 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All Inclusive San Rafael del Yuma - On private beach - Pool - Hot tub - All-inclusive 8.8 Excellent 1,000 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=881180&PinnedHotelID=881180&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/910000/902200/902167/ef7a67f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viva Dominicus Beach by Wyndham, A Trademark All Inclusive San Rafael del Yuma - Pool - All-inclusive - Spa - Parking included 7.4 Good 1,000 reviews CA $421 CA $539 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=902167&PinnedHotelID=902167&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/910000/900300/900226/61ced155.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viva Dominicus Palace by Wyndham, A Trademark All Inclusive San Rafael del Yuma - Pool - All-inclusive - Spa - Parking included 7.4 Good 525 reviews CA $488 CA $625 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=900226&PinnedHotelID=900226&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools](https://images.trvl-media.com/lodging/94000000/93090000/93084400/93084331/4415e5ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HM Alma de Bayahibe - Adults Only - All Inclusive San Rafael del Yuma - Pool - Breakfast included - All-inclusive - Parking included 7.8 Good 493 reviews CA $127 CA $163 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=93084331&PinnedHotelID=93084331&HadPinnedHotel=true®ionId=-1&adults=2) ![7 outdoor pools](https://images.trvl-media.com/lodging/11000000/10570000/10561800/10561714/96ceb52f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TRACADERO Beach Club and Holidays Rentals San Rafael del Yuma - On private beach - Pool - Spa - Parking included 9.0 Wonderful 231 reviews CA $202 CA $259 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=10561714&PinnedHotelID=10561714&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - 5 bars/lounges - 6 restaurants - A beach bar - A poolside bar - Snack bar/deli ### Restaurants on site - EL TAINO - LA TOSCANA - PIZZERIA SORRENTO - RODEO STEAK HOUSE - YUCA ### Things to do - Arcade/game room - Basketball - Children's pool - Fitness classes - Free children's club - Full-service spa - Gym - Kayaking - Library - Outdoor pool - Outdoor tennis court - Playground - Shopping - Volleyball ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's pool - Free children's club - Free supervised activities for children - Grocery/convenience store - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Garden - On a private beach - On the waterfront - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Facials - Manicures/pedicures - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair-accessible parking ### More - 2 floors - At least 80% lighting from LEDs - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Room service ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Ceiling fan - Eco-friendly toiletries - Energy-saving switches in guestrooms - Phone - Safe - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Guests under 18 years old are not allowed in the fitness facility ### Property is also known as Catalonia Romana Catalonia Romana All Inclusive San Rafael Del Yuma Catalonia Romana Inclusive Ra Catalonia La Romana All Inclusive Catalonia Bayahibe – All Inclusive San Rafael del Yuma Catalonia Bayahibe – All Inclusive All-inclusive property ## Frequently asked questions ### Does Catalonia Bayahibe – All Inclusive have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Catalonia Bayahibe – All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Catalonia Bayahibe – All Inclusive? > Self parking is free at this property. ### What time is check-in at Catalonia Bayahibe – All Inclusive? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Catalonia Bayahibe – All Inclusive? > Check-out is at noon. ### Are there all-inclusive benefits at Catalonia Bayahibe – All Inclusive? > Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include kayaking, volleyball, language classes, and more. ### Where is Catalonia Bayahibe – All Inclusive located? > Nestled on the beach, this San Rafael del Yuma property is within 3 mi (5 km) of Dominicus Beach, Bayahibe Beach, and Magallanes Beach. East National Park and Cotubamana National Park are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Catalonia Bayahibe – All Inclusive Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.4 Location ### 8.0 Staff & service ### 8.0 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 338 8 - Good 333 6 - Okay 152 4 - Poor 91 2 - Terrible 86 ### 10/10 Excellent #### Cristobal Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to go with family ##### Cristobal Stayed 8 nights in May 2025 ### 8/10 Good #### Gwen Aug 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### Gwen Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Emi Sep 19, 2025 Liked: Cleanliness, staff & service, amenities La playa sin dudas es lo mejor de Catalonia. Yo venia de 2 noches en Viva Beach y note cosas superiores en Viva que en Catalonia. Por ejemplo la modalidad para el regimen all inclusive y la variedad de comida para mi sorpresa fue superior en viva que en Catalonia. La arquitectura de Catalonia es insuperable muy hermoso. Es pequeño pero bien atendido por el personal. La habitación que nos toco (no tuvimos q cambiar 1 vez xq el baño en la ducha no tenia puerta y era vidriado) en familia no nos servia eso. Pero las habitaciones podrian mejorarlas mucho mas son poco modernas. En gral Catalonia muy bien, quiza si no hubiera tenido las noxhes antes en Viva y no pudiese comparar mi calificación a Catalonia seria 10 pero creo q 8 esta bien ##### Emi Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Shane Apr 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort An amazing day here, the most beautiful beach , fantastic staff, great food , ##### Shane Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Cynthia Mary Charlene Apr 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort is absolutely beautiful. The beach is the best one I’ve ever been to. Staff is great! Will be back and would recommend this resort to anyone ##### Cynthia Mary Charlene Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Miguel Apr 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful ##### Miguel Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Alejandro Mar 13, 2025 Very good room. Few option to eat and great food . Very Nice pool and near the beach . The beach exelent ##### Alejandro Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Paul Apr 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super friendly and attentive staff. Nice palm tree lined beach. Nicely maintained grounds. Mattresses could be little more firm for my liking. ##### Paul Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Ian Feb 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best ##### Ian Stayed 9 nights in Feb 2025 ### 10/10 Excellent #### Carlos Apr 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel ##### Carlos Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Roman Mar 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check-in took almost an hour, which is ridiculous (and there were no issues, just took forever). Everything else was great, and I enjoyed my stay ##### Roman Stayed 7 nights in Feb 2025 ### 6/10 Okay #### Alexei Sep 6, 2025 Disliked: Staff & service, property conditions & facilities We have both our appreciation and our disappointment following our recent stay at Catalonia La Romana Bayahibe. This was our third visit to this resort, and we stayed for 8 nights. Overall, we had a pleasant experience and enjoyed our time there. We would especially like to thank Juan, the Dining Room Manager at the Taino Buffet/Restaurant, for his kindness and helpful attitude throughout our stay. His professionalism truly enhanced our experience. However, we were extremely disappointed with the behavior of one staff member, Ms. Itziar Ramirez from the Customer Service team. During an interaction involving our paperwork, she was rude, unprofessional, and unnecessarily confrontational. Rather than assisting us in resolving a simple issue related to our passport information, she escalated the situation by using intimidating language and even threatened to call security and the police. At no point did she attempt to de-escalate the situation or offer constructive support. Her attitude made us feel frustrated, uncomfortable, and ultimately unwelcome. Fortunately, after we requested to speak with her manager, Yana, the issue was resolved promptly and professionally. We are grateful for Yana’s assistance and calm handling of the m ##### Alexei Stayed 8 nights in Aug 2025 ### 8/10 Good #### francesca Aug 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice resort! ##### francesca Stayed 8 nights in Aug 2023 ### 10/10 Excellent #### ALGY Mar 25, 2025 Liked: Amenities C ##### ALGY Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### ROBERT Apr 14, 2024 Liked: Cleanliness, amenities, property conditions & facilities Very clean, great food , everyone is kind ##### ROBERT Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Eugene Dec 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Awesome! ##### Eugene Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Biljana Aug 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Clean, friendly, and delicious food! Amazing turquoise sea water 🏖️ ##### Biljana Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### Francheska Sep 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Love the place is very convenient and relax ##### Francheska Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Nina May 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort is for people who likes tropical paradise and nice beach ##### Nina Stayed 9 nights in Apr 2023 ### 6/10 Okay #### john Jul 10, 2022 Liked: Cleanliness, staff & service Beautiful beach property is dated and the food is ok. ##### john Stayed 4 nights in Jul 2022 ### 10/10 Excellent #### Meylin Jul 7, 2024 Amazing ##### Meylin Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Franklin Dec 29, 2022 Beach very good ##### Franklin Stayed 2 nights in Dec 2022 ### 6/10 Okay #### Nemanja Apr 1, 2025 Liked: Cleanliness Disliked: Staff & service Food was great, beach was beautiful. Resort is very clean and well maintained. The cleaning ladies were exceptional and cleaned our room every day. People that work at the restaurants, bar area and reception are very nice, but some of the security people are very, very rude. Man that works as a security at the gym was so mean to my son and husband and he was even swearing at them. Just a few people that work here speak english, and that can sometimes be a problem. Iven the guests spoke spanish, french, italian, but no english language. Adonis, the guy that works as a part of entertainment crew was incredible, so kind and with a smile on his face all the time. ##### Nemanja Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Ekaterina Dec 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Ekaterina Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Julio E Jul 2, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Simply wonderful. ##### Julio E Stayed 4 nights in Jun 2022 ## Expedia's Latest Trends ### Hotels > [Secrets La Romana Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Hilton-La-Romana-All-Inclusive-Adult-Resort-Spa-Punta-Cana.h32053492.Hotel-Information) > > [Dreams La Romana Resort & Spa - All Inclusive](https://www.expedia.ca/San-Rafael-Del-Yuma-Hotels-Hilton-La-Romana.h662588.Hotel-Information) > > [Sports Illustrated Resorts Marina & Villas Cap Cana - All-Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Ancora-Cap-Cana-Marina-Resort-Villas.h4630295.Hotel-Information) > > [Hotels near Cypress Hills Provincial Park-Centre Block](https://www.expedia.ca/Cypress-Hills-Provincial-Park-Centre-Block-Hotels.0-l627408940147982336-0.Travel-Guide-Filter-Hotels) > > [Comfort Inn And Suites South](https://www.expedia.ca/Calgary-Hotels-Comfort-Inn-And-Suites-South.h474159.Hotel-Information) > > [All Inclusive Resorts and Hotels in San Diego County](https://www.expedia.ca/Destinations-In-San-Diego-County-All-Inclusive-Hotel.0-0-d178304-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [InterContinental Osaka by IHG](https://www.expedia.ca/Osaka-Hotels-InterContinental-Osaka.h5696173.Hotel-Information) > > [Tolovana Inn](https://www.expedia.ca/Cannon-Beach-Hotels-Tolovana-Inn.h1094927.Hotel-Information) > > [Hotels in Mount Pleasant](https://www.expedia.ca/Mount-Pleasant-Hotels.d6059211.Travel-Guide-Hotels) > > [Hotels near SaskTel Centre](https://www.expedia.ca/SaskTel-Centre-Hotels.0-l6162648-0.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Mexico](https://www.expedia.ca/Destinations-In-Mexico-All-Inclusive-Hotel.0-0-d117-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Holiday Inn Express London - Stratford by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-Express-London-Stratford.h904248.Hotel-Information) > > [Luxury Hotels in Quebec](https://www.expedia.ca/Destinations-In-Quebec-Luxury-Hotel.0-0-d11183-tLuxuryHotel.Hotel-Filter-Destinations) > > [Hotels in Downtown Toronto](https://www.expedia.ca/Downtown-Toronto-Toronto-Hotels.0-n6057934-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Fort Lauderdale (FLL) to Fort Myers (RSW)](https://www.expedia.ca/lp/flights/fll/rsw/fort-lauderdale-to-fort-myers) > > [Flights from Edmonton (YEG) to Abbotsford (YXX)](https://www.expedia.ca/lp/flights/yeg/yxx/edmonton-to-abbotsford) > > [Flights from Seattle (SEA) to Denver (DEN)](https://www.expedia.ca/lp/flights/sea/den/seattle-to-denver) > > [Flights from Calgary (YYC) to San José (SJO)](https://www.expedia.ca/lp/flights/yyc/sjo/calgary-to-san-jose) > > [Flights from Vancouver (YVR) to North Bay (YYB)](https://www.expedia.ca/lp/flights/yvr/yyb/vancouver-to-north-bay) > > [Flights from Abbotsford (YXX) to San Jose (SJC)](https://www.expedia.ca/lp/flights/yxx/sjc/abbotsford-to-san-jose) > > [Flights from Ottawa (YOW) to Sanford (SFB)](https://www.expedia.ca/lp/flights/yow/sfb/ottawa-to-orlando) > > [Flights from Toronto (YYZ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyz/yyc/toronto-to-calgary) ### Cars > [Economy Car Rentals in Edmonton](https://www.expedia.ca/Economy-Car-Rentals-In-Edmonton.d180002-tEconomy.Car-Rental-Guide-Class) > > [Car rentals in Toronto](https://www.expedia.ca/Car-Rentals-In-Pearson-Intl.d5921113.Car-Rental-Guide) > > [Enterprise Car Rentals In Calgary Intl](https://www.expedia.ca/Enterprise-Car-Rentals-In-Calgary-Intl.d4413785-c15.Car-Rental-Guide-Suppliers) ### Packages > [PATH Underground Shopping Mall](https://www.expedia.ca/PATH-Underground-Shopping-Mall-Downtown-Toronto.d6200046.Vacation-Attraction) > > [Hawaii](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/213/Hawaii) ### Vacation Rentals > [Courtenay Vacation Rentals](https://www.expedia.ca/Courtenay-Vacation-Rentals.d10557.Travel-Guide-VacationRentals) > > [Swift Current Vacation Rentals](https://www.expedia.ca/Swift-Current-Vacation-Rentals.d10624.Travel-Guide-VacationRentals)