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Element New York Times Square West

3.0 star property
Pet-friendly hotel connected to the convention center in Manhattan with free breakfast

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Element New York Times Square West

Property amenity
Exterior
City view
Traditional Room, 1 King Bed | Restaurant
Reception

Reviews

8.2

Very good

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Gym
    GymGym
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Laundry
    LaundryLaundry
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Kitchen
    KitchenKitchen
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About the area

Map
311 West 39th Street, New York, NY, 10018

What's nearby

  • Times Square - 6 min walk
  • Broadway - 7 min walk
  • Madison Square Garden - 7 min walk
  • Empire State Building - 15 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Carlo's Bake Shop - ‬2 min walk
  • Beer Authority
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪Dear Irving on Hudson - ‬2 min walk

About this property

Element New York Times Square West

Hotel near Jacob K. Javits Convention Center
A short walk from Times Square and Madison Square Garden, Element New York Times Square West provides a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Other perks include:
  • Free bicycle rentals, an elevator, and ATM/banking services
  • Concierge services, a porter/bellhop, and luggage storage
  • Smoke-free premises, a computer station, and a TV in the lobby
  • Guest reviews say great things about the central location and helpful staff
Room features
All 411 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with premium channels and DVD players
  • Wardrobes/closets, recycling, and kitchenettes

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking within 0.1 miles (USD 76 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 40 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 76 per day(328 ft away; open 24 hours)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

Is Element New York Times Square West pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Element New York Times Square West?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Element New York Times Square West on Aug 25, 2024 start from CA $197.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Element New York Times Square West?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Element New York Times Square West?

Check-out is at noon.

Where is Element New York Times Square West located?

Located in Manhattan, this hotel is within a 10-minute walk of Madame Tussauds Wax Museum, Times Square, and Broadway. Madison Square Garden and Bryant Park are also within 10 minutes. 42 St. - Port Authority Bus Terminal Station is only a 2-minute walk and 34 St. - Penn Station is 6 minutes.

Element New York Times Square West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 855 out of 1882 reviews" "
Rating 8 - Good. 597 out of 1882 reviews" "
Rating 6 - Okay. 250 out of 1882 reviews" "
Rating 4 - Poor. 100 out of 1882 reviews" "
Rating 2 - Terrible. 80 out of 1882 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to subway lines, Central Park, theatres and attractions. Room with kitchenette had everything we needed. Nice hotel breakfast and happy hour. Great view on upper floors but sometimes a long wait for the elevator. Elevator is very fast though. Will go back!
Stayed 5 nights in Jul 2024

10/10 Excellent

Jongwoo, Palo alto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Just stayed here this past weekend; this was by far the largest hotel room I've had in Manhattan. I was impressed with every aspect of our stay and the price was great for everything we received. Will definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Haley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was my husbands first trip to the city so I wanted to make sure we were close and convenient to big locations or the subway to make it more enjoyable- and this was spot on! We could easily walk to the subway and Times Square. We were also close to shopping and food. The rooms were clean and plenty of room for the two of us considering we were only in there to sleep. The bathroom was small but worked for us. The towel handle was already falling off when we got there, but we just didn’t mess with it. The staff was incredibly nice. They held our bags the day we got there and the day we left since our flight in was early and our flight out was later- so we got to explore the city more! All around great things at a very great price. We will definitely be back here.
Stayed 4 nights in Apr 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Eric Caine, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The bed was so comfortable, How convenient the hotel is from the sites and having multiple trains around that can get you everywhere. I initially reserved 3 rooms. When we arrived. Two of the three reserved rooms got to check in while the attendant told me that my room ai would have to come back to check in when it was available. All three rooms were also separated on all different floors. Floor 10,11,12, which was a bit inconvenient because one room had a small child and one room had an elderly and it would’ve been better to accommodate the rest of my family if we have rooms closer to each other. I also notice the elevator taking 20-30 minutes to used at some points during the day. I know I could’ve used the stairs but my family had a small child and an elderly. It would be too full or it would pass the floor multiple times when we need the elevator. I also booked my hotel many weeks before. I also notice that the room that we checked in since the hotel host told us to come back to check in was smaller than the rest of the rooms and wasn’t properly set up because we were missing some towels and the bed was off the bed frame. the Room tv welcome screen didn’t say my name but Majid instead.
Stayed 3 nights in Jul 2024

2/10 Terrible

David

Expedia made the reservation, I got to the hotel and they had no room and did almost nothing to help me find a room at any other hotel except tell me to walk down the street looking for one.
Stayed 1 night in Jul 2024

8/10 Good

JOY

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Wilson, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is properly maintained.
Stayed 2 nights in Jul 2024

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located two blocks from the Port Athourity Bus Terminal. Not fancy, but more than adequate
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for a week in NYC! The staff was amazing and the room was great! Enjoyed having the breakfast right there and an afternoon glass of wine.
Stayed 5 nights in Jul 2024

8/10 Good

MIGEUN, Carrollton

Stayed 1 night in Jul 2024

8/10 Good

Suryakant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Times Square and subway station. Good staff. Lot of options for breakfast. Attendant in breakfast took special care for vegans and vegetarians.
Stayed 3 nights in Jul 2024

2/10 Terrible

Adam

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Un maintained
Stayed 3 nights in Jul 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location. We walked a lot! Staff were very friendly.
Stayed 3 nights in Jul 2024

8/10 Good

Terri, Baltimore

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I like the room size (king studio) and the kitchen area which had a refrigerator and microwave. Breakfast was complimentary and good variety.
Stayed 2 nights in Jul 2024

6/10 Okay

Pamela

Travelled with partner
Liked: Amenities
The king size mattress was very uncomfortable . Need to be replaced.
Stayed 1 night in Jul 2024

8/10 Good

jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Element hotel let us use their bicycles and provided a range of breakfast options and the location was ver convenient without noisiness.
Stayed 4 nights in Jun 2024

10/10 Excellent

Prakash kumar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Room had cutlery, stove, fridge and dishwasher. The breakfast, evening snacks and free drinks were fantastic. Overall would love to stay here again.
Stayed 2 nights in Jul 2024

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place!
Stayed 4 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay!
Stayed 6 nights in Jul 2024

2/10 Terrible

Henrique Harrison

Travelled with group
Disliked: Staff & service, property conditions & facilities
I had innumerable prpblemas with that property. had to wait beyond the stipulated time to check in, they gave me a lower room than I had actually booked, had to complain. My credit card had the full amount and not just the deposit, and I had paid before. and spent twice the deposit in my other room. half all these mistakes did not ask if you want to excuse, just tried to justify. Elevators to slow, huge lines to get.
Stayed 6 nights in Jun 2024

10/10 Excellent

Ie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great staff. Met all our needs
Stayed 5 nights in Jun 2024

8/10 Good

Nancy, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the kitchenette in the room (unexpected)!
Stayed 1 night in Jul 2024

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0