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Element New York Times Square West

Photo gallery for Element New York Times Square West

Property amenity
1 bedroom, pillowtop beds, in-room safe, desk
Traditional Room, 1 King Bed, Non Smoking | Restaurant
Shower, rainfall showerhead, free toiletries, hair dryer

Overview of Element New York Times Square West

Element New York Times Square West

3.0 star property
7.8 out of 10 Good
7.8/10 Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
311 West 39th Street, New York, NY, 10018

Explore the area

  • Popular LocationTimes Square6 min walk
  • Popular LocationBroadway8 min walk
  • Popular LocationEmpire State Building12 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)52 min drive

Room options

About this area

New York

Located in Manhattan neighborhood, Element New York Times Square West is connected to the convention center. Empire State Building and Rockefeller Center are notable landmarks, and some of the area's popular attractions include American Dream and Bronx Zoo. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Yankee Stadium. Guests love the hotel's convenience to public transportation: Times Sq. - 42 St. Station is 6 minutes by foot and 34 St. - Penn Station is 6 minutes.

What's nearby

  • Times Square - 6 min walk
  • Madison Square Garden - 7 min walk
  • Broadway - 8 min walk
  • Bryant Park - 10 min walk
  • Empire State Building - 12 min walk

Getting around

  • Times Sq. - 42 St. Station - 6 min walk
  • Penn Station - 8 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive


  • Jollibee - 1 min walk
  • Beer Authority - 2 min walk
  • Angelina Bakery - 1 min walk
  • Dear Irving on Hudson - 2 min walk
  • Culture Espresso - 2 min walk

About this property

Element New York Times Square West

3-star hotel near Times Square
A short walk from Madison Square Garden and Broadway, Element New York Times Square West provides a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Other perks include:
  • Free bicycle rentals, luggage storage, and 2 meeting rooms
  • Coffee/tea in the lobby, an elevator, and multilingual staff
  • A porter/bellhop, a 24-hour front desk, and a TV in the lobby
  • Guest reviews say great things the family-friendly amenities, breakfast, and proximity to public transit
Room features
All 411 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guests reviews speak well of the spacious rooms at the property.
More amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with premium channels and DVD players
  • Wardrobes/closets, kitchenettes, and full-sized refrigerators/freezers


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking within 0.1 miles (USD 76 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas


  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Weekly housekeeping

Business services

  • 2 meeting rooms
  • Business center
  • Computer station


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility available in select rooms
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • Smoke-free property

Room amenities


  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels


  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Stovetop


  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Similar properties



Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age: 21


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Offsite parking fee: USD 76 per day (0.1 mi away; open 24 hours)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

Is Element New York Times Square West pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Element New York Times Square West?

As of May 29, 2023, prices found for a 1-night stay for 2 adults at Element New York Times Square West on May 30, 2023 start from CA $231.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Element New York Times Square West?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Element New York Times Square West?

Check-out is at noon.

Where is Element New York Times Square West located?

Located in Manhattan, this hotel is within a 10-minute walk of Madame Tussauds Wax Museum, Times Square, and Madison Square Garden. Broadway and Jacob K. Javits Convention Center are also within 10 minutes. Times Sq. - 42 St. Station is 6 minutes by foot and 34 St. - Penn Station is 6 minutes.




Rating 10 - Excellent. 435 out of 1016 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 299 out of 1016 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 140 out of 1016 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 65 out of 1016 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 77 out of 1016 reviews" "
" "2 - Terrible 8%




Staff & service




Property conditions & facilities




6/10 Okay

Joao Gabriel Diniz

Travelled with family
Disliked: Staff & service
The laundry appliances were not working at all, and even after telling the situation, the solution given wasn't satisfactory, which was to take the clothes to a self-service laundry nearby. The poor quality of the breakfast appliances provoked a bad experience for all guests, forming huge lines waiting for their toasts or bagels. It's important to note that these appliances are all connected to an external power cord, increasing the electrical shock risks and fire. The elevators, despite being speedy, are not smartly configured, making a full-load elevator stop at every floor.
Stayed 13 nights in May 2023

8/10 Good


Liked: Cleanliness, staff & service, property conditions & facilities
Better than I had expected it to be!
Stayed 10 nights in May 2023

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities
Great location, many dining options, and walkable.
Stayed 2 nights in May 2023

8/10 Good

JANOS, Budapest

Liked: Cleanliness, staff & service
there are few elevators, you have to wait a long time for them at peak times The room and the breakfast are excellent.
Stayed 4 nights in May 2023

8/10 Good


Liked: Cleanliness, staff & service, property conditions & facilities
The hotel amenities were great, with a great breakfast included. Would definitely come back. The area around the hotel is a bit loud and dirty, which is reasonable given that it’s next to the Times Square and the Port Authority.
Stayed 7 nights in May 2023

4/10 Poor

Lisa Marlene

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I found the hotel to be run down , room was not clean after we checked in, no water flow in hot water tap in bathroom sink . I complained and room was then cleaned . Bathroom sink never fixed , even after an engineer sent up to room. Ok cleaning job after check in. Very upset to check into a dirty room. Then while taking a shower, handle on the temperature control fell off. Drug deals and homeless people around the hotel and did not feel safe. Staff not as friendly in the past and spoke abruptly.
Stayed 3 nights in May 2023

6/10 Okay


Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2023

8/10 Good


Travelled with family
Liked: Cleanliness, staff & service
Nice and clean hote, very good location. Usefull kitchenet. Nice breakfast. The main problem is elevator capacity - impossible to take elevator down during breakfast hours -after very long waiting, we used the stairs (14th floor...)
Stayed 5 nights in May 2023

6/10 Okay


Travelled with family
Liked: Cleanliness, staff & service
The stay was okay with good breakfast included. However, once you step out of the hotel, the area seems a little unsafe though crowded. I’d suggest the hotel to take action to create a better environment
Stayed 5 nights in May 2023

8/10 Good


Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was difficult getting the elevator. There are only three and they are small for a hotel. One is usually locked out for the staff. So only two elevators was rough at times.
Stayed 4 nights in May 2023