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Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

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Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace

Overview of Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

3 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationTimes Square13 min walk
  • Popular LocationBroadway14 min walk
  • Popular LocationCentral Park19 min walk
  • AirportNew York, NY (LGA-LaGuardia)28 min drive

Choose dates to view prices

About this area

New York

Located in New York's Midtown neighborhood, Holiday Inn Express New York - Manhattan West Side, an IHG Hotel is in the city center and near a metro station. Gershwin Theater and Broadway are cultural highlights, and some of the area's activities can be experienced at Port Imperial Ferry Terminal and American Dream. Looking to enjoy an event or a game? See what's going on at Madison Square Garden, or consider St. James Theatre for a night out.
Popular Location

What's nearby

  • Times Square - 13 min walk
  • Broadway - 14 min walk
  • Central Park - 19 min walk
  • Rockefeller Center - 19 min walk
  • Bryant Park - 7 min drive

Getting around

  • Grand Central - 42 St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 12 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • Daisy May's BBQ USA — 3 min walk
  • Sullivan Street Bakery — 4 min walk
  • Jolly Goat Coffee — 4 min walk
  • As is NYC — 4 min walk
  • Queen of Sheba — 4 min walk

About this property

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

3-star New York hotel in Midtown, near Gershwin Theater
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, express check-out, and multilingual staff. All 177 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Guests will also find pillowtop beds, room service, and coffee makers.
Holiday Inn Express New York - Manhattan West Side, an IHG Hotel offers 177 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 mi (USD 20 per day)

Food and drink

  • Free buffet breakfast
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 1 2021 to December 31 2021 (dates subject to change):
  • Breakfast
  • Business center
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
The property is closed between March 31 and December 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Offsite parking fee: USD 20 per day (0.2 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, cash, and mobile payments
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 337 out of 991 reviews
5 - Excellent 34%
Rating 4 - Good. 418 out of 991 reviews
4 - Good 42%
Rating 3 - Okay. 125 out of 991 reviews
3 - Okay 13%
Rating 2 - Poor. 56 out of 991 reviews
2 - Poor 6%
Rating 1 - Terrible. 55 out of 991 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

2/5 Poor

Travelled with partner
Disliked: Amenities, property conditions & facilities
The Holiday Inn was closed so my reservation was moved to the Comfort Inn next door. I was made aware when I arrived. I was not told in the most pleasant way. The staff was pleasant and checked me in quickly. However the room was very small and there was a leak about the toilet. My partner and I were wet with water when you used the restroom. There was also no complimentary breakfast offered because of Covid. Hotels should update their amenities and note to customers that their reservation has been moved to a different hotel.
Stayed 1 night in Feb 2021

2/5 Poor

Travelled with partner
Liked: Property conditions & facilities
Was sent to another hotel because this one was booked and did not have my reservation. Showed them my reservation and the forward my information to the other hotel Got to the other hotel and they put me in for one nigywhen it was to be two nights. The area people hanging around.
Stayed 2 nights in Jan 2021

4/5 Good

Liked: Cleanliness
it was okay.nothing too special about it. it was clean.
Stayed 2 nights in Jan 2021