3/5 Okay
Verified traveller
Travelled with partner
1 Mar. 2021
Liked: Staff & service, property conditions & facilities
We arrived the first day of our stay and had to be extra careful due to all the ice in front of the hotel and they did not put down salt. During my search for a hotel, I was specifically looking for a hotel with an indoor pool, I got there and saw a sign that says pool is closed until further notice. I asked about it and the woman said it's closed indefinitely. Their grab and go breakfast ends so early (at 9am) and they dont even offer whole milk or any of the good kind of cereal. The refrigerator in the room had dirt at the bottom of it, I had to take a wipe and go over it. We requested a room with a jacuzzi which we got but it was dirty. If you plan to use it, fill it and make sure to turn the jets on so the rest of the dirt can get out of the jets. This is a non smoking hotel but the guest across the hall from us didn't get that memo. The guest next to us had a domestic dispute at 9 in the morning and was making loud threats to each other. After 10mins, I got fed up and went to the front desk to find no one there and the office closed. The cleaning staff plays music in the morning out loud, no headphones and disrupts your sleep. The walls are paper thin because you can hear everything going on in the hall and in each room next to or across from you. The pillows on the bed are terrible, as soon as your head touches the pillow, your head sinks to the mattress. The outlets in some of the lamps, didn't work.
This isn't a fancy hotel but improvements can be made.
Stayed 4 nights in Feb 2021
