We didn't have a good experience staying here. We booked this hotel for two nights in June 2022. When we checked in, we noticed the toilet was not cleaned and it looked really dirty, and when I told the manager about this, they sent two staff members to clean it. Instead of cleaning it, one of the staff members took its photo and told me outright that it is rust, and indirectly stated that I just have to adjust to it. When I told the manager that I need a different room which does not have a "rusty" toilet, one of the two ladies, who had just inspected my toilet, told me that she can clean the toilet and the rust will go away. She came and cleaned it in seconds, and the "rust" totally disappeared. I want to know if this was so simple to clean, why it was not cleaned before I checked in, and even when they came to my room, they decided not to do anything about it.
