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The Westin New York Grand Central

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Exterior
Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar
Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Overview of The Westin New York Grand Central

The Westin New York Grand Central

4.5 star property

8.6/10 Excellent

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
212 East 42nd Street, New York, NY, 10017

Explore the area

  • Popular LocationBroadway15 min walk
  • Popular LocationTimes Square16 min walk
  • Popular LocationEmpire State Building16 min walk
  • AirportNew York, NY (LGA-LaGuardia)24 min drive

Room options

About this area

New York

The Westin New York Grand Central is located in Manhattan, a neighborhood in New York, and is near a metro station. Grand Central Terminal and Empire State Building are notable landmarks, and travelers looking to shop may want to visit Times Square. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Guests appreciate the hotel's central location.

What's nearby

  • Grand Central Terminal - 5 min walk
  • United Nations Headquarters - 7 min walk
  • Broadway - 15 min walk
  • Times Square - 16 min walk
  • Empire State Building - 16 min walk

Getting around

  • Grand Central - 42 St. Station - 9 min walk
  • Lexington Av.-53 St. Station - 12 min walk
  • LaGuardia Airport (LGA) - 24 min drive

Restaurants

  • Sinigual - 2 min walk
  • Starbucks - 2 min walk
  • Docks Oyster Bar - 2 min walk
  • Naya Express - 2 min walk
  • Starbucks - 1 min walk

About this property

The Westin New York Grand Central

4.5-star luxury hotel near Manhattan Cruise Terminal
Located close to Grand Central Terminal and Empire State Building, The Westin New York Grand Central provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The onsite restaurant, Amuse Marketplace & Bar, features American cuisine. In-room WiFi (surcharge), with speed of 50+ Mbps, is available to all guests, along with a 24-hour gym and a 24-hour business center.
Additional perks include:
  • Continental breakfast (surcharge), valet parking (surcharge), and express check-out
  • A front-desk safe, an elevator, and smoke-free premises
  • A porter/bellhop, ATM/banking services, and a banquet hall
  • Guest reviews speak well of the central location and helpful staff
Room features
All 774 individually furnished rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and separate tubs/showers
  • LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and recycling

Languages

Chinese (Mandarin), English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Self parking on site (USD 90 per day)
  • Valet parking on site (USD 90 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:00 AM–11:00 AM for a fee: USD 16.25–45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amuse Marketplace & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • 16 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome
Welcoming dogs only
Up to 40 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 16.25–45 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 90 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

Frequently asked questions

Is The Westin New York Grand Central pet-friendly?

Yes, The Westin New York Grand Central allows dogs with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50 per pet, per day.

How much does it cost to stay at The Westin New York Grand Central?

As of Mar 22, 2023, prices found for a 1-night stay for 2 adults at The Westin New York Grand Central on Mar 24, 2023 start from CA $302.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Westin New York Grand Central?

Self parking is available for USD 90 per day. Valet parking is available for USD 90 per day.

What time is check-in at The Westin New York Grand Central?

Check-in is from 4:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Westin New York Grand Central?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is The Westin New York Grand Central located?

Located in Manhattan, this luxury hotel is within a 15-minute walk of Grand Central Terminal and Rockefeller Center. Broadway and Times Square are also within 1 mi (2 km). Grand Central - 42 St. Station is 9 minutes by foot and Lexington Av.-53 St. Station is 12 minutes.

Can I cancel my reservation for free at The Westin New York Grand Central and receive a full refund?

Yes, The Westin New York Grand Central offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin New York Grand Central cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 763 out of 1221 reviews" "
" "10 - Excellent 62%
Rating 8 - Good. 238 out of 1221 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 108 out of 1221 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 62 out of 1221 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 50 out of 1221 reviews" "
" "2 - Terrible 4%

8.9/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s good
Stayed 3 nights in Mar 2023

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff members were all very nice and helpful. I was there for the NYC marathon and the location was perfect for this event. I was surprised about the traffic noise I could here on the 16th floor, but nothing unbearable and obviously something the hotel cannot control. I was happy with my stay.
Stayed 3 nights in Mar 2023

6/10 Okay

Chris, Palm Harbor

Travelled with family and small children
For a Westin property, thought it would have been nicer.
Stayed 3 nights in Mar 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Yuliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Mar 2023

10/10 Excellent

Yuri, Toronto

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great location to see NYC
Stayed 2 nights in Mar 2023

2/10 Terrible

Aiying

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 3 nights in Mar 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and accommodating staff.
Stayed 2 nights in Mar 2023

10/10 Excellent

Ivonne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and the service was terrific. You cannot beat the location if you're doing business in the midtown area.
Stayed 3 nights in Mar 2023