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Hyatt Grand Central New York

Photo gallery for Hyatt Grand Central New York

Exterior
Pool
Pool
Pool
Presidential Suite | Premium bedding, pillowtop beds, in-room safe, desk

Overview of Hyatt Grand Central New York

Hyatt Grand Central New York

4.0 star property

7.8/10 Good

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Gym
  • Breakfast available
Map
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017

Explore the area

  • Popular LocationTimes Square12 min walk
  • Popular LocationBroadway12 min walk
  • Popular LocationCentral Park10 min drive
  • AirportNew York, NY (LGA-LaGuardia)25 min drive

Room options

About this area

New York

Located in Manhattan neighborhood, Hyatt Grand Central New York is connected to a shopping center. Grand Central Terminal and Rockefeller Center are notable landmarks, and travelers looking to shop may want to visit Times Square and 5th Avenue. Check out an event or a game at Madison Square Garden, and consider making time for Bronx Zoo, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's central location.

What's nearby

  • Grand Central Terminal - 1 min walk
  • Bryant Park - 7 min walk
  • Times Square - 12 min walk
  • Broadway - 12 min walk
  • Central Park - 10 min drive

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 9 min walk
  • LaGuardia Airport (LGA) - 24 min drive

Restaurants

  • Omusubi Gonbei - 2 min walk
  • Cafe Grumpy - 2 min walk
  • Rize Coffee - 1 min walk
  • Juice Generation - 1 min walk
  • Grand Central Oyster Bar & Restaurant - 2 min walk

About this property

Hyatt Grand Central New York

4-star hotel near Grand Central Terminal
Close to Empire State Building and Rockefeller Center, Hyatt Grand Central New York provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Free wired Internet is available to all guests, along with a 24-hour gym and a 24-hour business center.
Other perks include:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Coffee/tea in the lobby, wedding services, and a ballroom
  • Multilingual staff, luggage storage, and a porter/bellhop
  • Guest reviews give good marks for the central location
Room features
All 1298 rooms have comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and sound-insulated walls. Guests reviews speak well of the comfortable rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Designer toiletries, showers, and hair dryers
  • 50-inch HDTVs with premium channels
  • Refrigerators, free infant beds, and daily housekeeping

Languages

Chinese (Mandarin), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Valet parking on site (USD 80 per night)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 14.00-50.00 per person
  • 1 coffee shop/cafe
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Shopping
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (18370 square feet of space)
  • Meeting rooms - 26

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels
  • 50-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Spa access
  • Internet access
  • Newspaper
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 14.00–50.00 per person
  • Valet parking fee: USD 80 per night
  • Pet fee: USD 45 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Frequently asked questions

Is Hyatt Grand Central New York pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 45 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hyatt Grand Central New York?

As of Mar 30, 2023, prices found for a 1-night stay for 2 adults at Hyatt Grand Central New York on Apr 16, 2023 start from CA $283.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Grand Central New York?

Valet parking is available for USD 80 per night.

What time is check-in at Hyatt Grand Central New York?

Check-in is from 4 PM - midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Grand Central New York?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hyatt Grand Central New York located?

Located in Manhattan, this hotel is steps from Chrysler Building and Grand Central Terminal. 5th Avenue and Bryant Park are also within 10 minutes. 5 Av Station (W. 42nd St.) is 9 minutes by foot and Grand Central - 42 St. Station is 5 minutes.

Can I cancel my reservation for free at Hyatt Grand Central New York and receive a full refund?

Yes, Hyatt Grand Central New York offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Grand Central New York cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.8

Good

Rating 10 - Excellent. 780 out of 1807 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 453 out of 1807 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 270 out of 1807 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 174 out of 1807 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 130 out of 1807 reviews" "
" "2 - Terrible 7%

8.2/10

Cleanliness

8.1/10

Staff & service

7.3/10

Amenities

7.7/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Maximo, Temecula

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
It’s a great hotel for business travel. We found it a bit more challenging being there as a family with little kids. There is no room service if any kind. Couldn’t get a hold of the front desk. The phone didn’t work the whole time we were there even after reporting it. The location of the hotel is the best part of the hotel. Super convenient!
Stayed 5 nights in Mar 2023

4/10 Poor

Eric K kacey

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room had a Pot Oder. Moved us out of a room. The other room also had a really bad pot Oder. No smoking means pot is ok.
Stayed 3 nights in Mar 2023

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I love staying here. It is in a perfect location. The staff are very friendly and helpful.
Stayed 2 nights in Mar 2023

4/10 Poor

Monica

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
That our Bathroom smelled like piss..We had other people with us they had to change their rooms
Stayed 3 nights in Mar 2023

4/10 Poor

Pavneet

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I did not like how overpriced the property was in comparison to accommodations. They charged approx $8 usd for a 1 litre water bottle. I wish it was complementary. Staff was not the most pleasant at check in. Door staff was great !
Stayed 3 nights in Mar 2023

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well laid out and comfortable, though small. We would have thought it might be a bit more spacious for the price, but it was well maintained.
Stayed 2 nights in Mar 2023

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location, Staff & Amenities
Stayed 4 nights in Mar 2023

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a few nights as part of a longer trip. Room was good value and very large, especially for NYC. Location is great, can walk to most places in Midtown and well connected to rail and subway through Grand Central Terminal. A good option for a central location and a comfortable stay.
Stayed 3 nights in Mar 2023

8/10 Good

Houri, Woodland Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and the Lobby area is large and modern. The room is perfect for NY, and, by that, I mean reasonably priced and clean. The room is a little worn and the bathroom was tiny. That said, for the price and location, it is very good.
Stayed 2 nights in Mar 2023

2/10 Terrible

Kinshuk

Travelled with family and small children
Torn carpets in the room, broken fauctet and very noisy. Sound proof is a joke. This place is not kids friendly, staff has no manners and lack basic hospitality. Stay somewhere else. They count their revenue on location and foreign tourists who would never come again anyways. This Hyatt is a joke, if not for location this is a solid 1 star.
Stayed 2 nights in Mar 2023