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Grand Hyatt New York

Star Rating
4 out of 5

Photo gallery

Featured image
Premium bedding, pillow top beds, in-room safe, desk
Premium bedding, pillow top beds, in-room safe, desk
Premium bedding, pillow top beds, in-room safe, desk
Premium bedding, pillow top beds, in-room safe, desk

Guest reviews

3.9/5 Good
3,696 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Spa
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

109 East 42nd Street, at Grand Central Terminal, New York, NY

Explore the area

Popular LocationGrand Central Terminal2 min walk
Popular LocationBryant Park10 min walk
Popular LocationEmpire State Building14 min walk
AirportNew York, NY (LGA-LaGuardia)20 min drive

Choose dates to view prices

  • Room, 2 Double Beds

    Photos of Room, 2 Double Beds

    4.1/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    More detailsRoom, 2 Double Beds

  • Room, 1 King Bed

    Photos of Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 3
    More detailsRoom, 1 King Bed

  • Deluxe Room, 1 King Bed

    Photos of Deluxe Room, 1 King Bed

    3.9/5 guest room rating

    Room amenities

    • 325 sq ft
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed

  • Room, 1 Queen Bed

    Photos of Room, 1 Queen Bed

    3.9/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 2
    More detailsRoom, 1 Queen Bed

  • Suite, 1 Bedroom, View

    Photos of Suite, 1 Bedroom, View

    Room amenities

    • 600 sq ft
    • City view
    • Sleeps 4
    More detailsSuite, 1 Bedroom, View

  • Deluxe Room, 2 Double Beds

    Photos of Deluxe Room, 2 Double Beds

    Room amenities

    • 325 sq ft
    • City view
    • Sleeps 4
    More detailsDeluxe Room, 2 Double Beds

  • Room, 2 Double Beds, City View

    Photos of Room, 2 Double Beds, City View

    3.9/5 guest room rating

    Room amenities

    • 325 sq ft
    • City view
    • Sleeps 4
    More detailsRoom, 2 Double Beds, City View

  • Room, 1 King Bed, City View

    Photos of Room, 1 King Bed, City View

    3.7/5 guest room rating

    Room amenities

    • 325 sq ft
    • City view
    • Sleeps 3
    More detailsRoom, 1 King Bed, City View

  • Room, 1 King Bed, Accessible (Shower)

    Photos of Room, 1 King Bed, Accessible (Shower)

    4/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 3
    More detailsRoom, 1 King Bed, Accessible (Shower)

  • Room, 1 King Bed, Accessible, Bathtub

    Photos of Room, 1 King Bed, Accessible, Bathtub

    4/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 3
    More detailsRoom, 1 King Bed, Accessible, Bathtub

  • Room, 1 Queen Bed, Accessible, Bathtub

    Photos of Room, 1 Queen Bed, Accessible, Bathtub

    4.2/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    More detailsRoom, 1 Queen Bed, Accessible, Bathtub

  • Suite, Corner

    Photos of Suite, Corner

    Room amenities

    • 420 sq ft
    • Sleeps 3
    More detailsSuite, Corner

  • Junior Suite

    Photos of Junior Suite

    Room amenities

    • 420 sq ft
    • City view
    • Sleeps 3
    More detailsJunior Suite

  • Premium Suite, 1 Bedroom, View

    Photos of Premium Suite, 1 Bedroom, View

    Room amenities

    • 1000 sq ft
    • Sleeps 3
    More detailsPremium Suite, 1 Bedroom, View

  • Premier Suite, 1 Bedroom

    Photos of Premier Suite, 1 Bedroom

    Room amenities

    • 500 sq ft
    • Sleeps 6
    More detailsPremier Suite, 1 Bedroom

  • Presidential Suite

    Photos of Presidential Suite

    Room amenities

    • 1400 sq ft
    • Sleeps 4
    More detailsPresidential Suite

  • Premium Suite, 2 Bedrooms

    Photos of Premium Suite, 2 Bedrooms

    Room amenities

    • 900 sq ft
    • City view
    • Sleeps 6
    More detailsPremium Suite, 2 Bedrooms

About this area

New York

Located in Midtown neighbourhood, Grand Hyatt New York is connected to a shopping centre. Chrysler Building and Grand Central Terminal are notable landmarks, and some of the area's popular attractions include Central Park Zoo and Chelsea Piers. American Dream Meadowlands and Bronx Zoo are not to be missed. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Our guests appreciate the hotel's central location.

Visit our New York travel guide
Map
Popular Location

What's nearby

  • Grand Central Terminal - 2 min walk
  • 5th Avenue - 4 min walk
  • Bryant Park - 10 min walk
  • Empire State Building - 14 min walk
  • Rockefeller Center - 14 min walk

Getting around

  • Grand Central - 42 St. Station - 6 min walk
  • 5 Av Station (W. 42nd St.) - 9 min walk
  • New York, NY (LGA-LaGuardia) - 20 min drive

Restaurants

  • New York Central — 1 min walk
  • Sushi Yasuda - 4 min walk
  • Pershing Square - 5 min walk
  • Grand Central Oyster Bar & Restaurant - 6 min walk
  • Sparks Steak House - 7 min walk
Questions about this property?Find answers

About this property

Grand Hyatt New York

Romantic hotel connected to a shopping centre in New York with restaurant
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a 24-hour business centre are on-site. All 1298 rooms offer comforts such as pillowtop beds and premium bedding, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include iPod docking stations, fridges and room service (during limited hours).
Grand Hyatt New York offers 1298 forms of accommodation with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR - Hyatt

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking: USD 80 per night

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 14.00-50.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Shopping
  • Spa services

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Spanish

Business services

  • 24-hour business centre
  • 26 meeting rooms
  • Computer station
  • Conference centre (18370 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in between 4 PM and midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 40.0 per night.
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee (January-August): USD 34.43 per accommodation, per night
The resort fee includes:
  • Newspaper
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 14.00 and USD 50.00 per person (approximately)
  • Valet parking fee: USD 80 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of GBAC STAR - Hyatt guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Grand Hyatt New York and receive a full refund?
Yes, Grand Hyatt New York offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hyatt New York cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Valet parking is available for USD 80 per night.
What time is check-in at this property?
Check-in is from 4 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this property?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is this hotel located?
Located in Midtown, this romantic hotel is steps away from Chrysler Building and Grand Central Terminal. 5th Avenue and Bryant Park are also within 10 minutes. 5 Av Station (W. 42nd St.) is 9 minutes by foot and Grand Central - 42 St. Station is 6 minutes.

Guest reviews

Overall score and ratings for Grand Hyatt New York

3.9
Good
3,696 reviews
5 - Excellent
1,367
4 - Good
1,270
3 - Okay
565
2 - Mediocre
317
1 - Poor
177
4.0
Cleanliness
3.9
Service and Staff
3.7
Amenities
3.9
Property condition

5/5 Excellent

Luly, South Florida
Travelled with family
Jul 9, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and attentive with easy access to the Metro. We stayed during Xmas Vacation and had a wonderful time.

Stayed 3 nights in Dec 2019

1/5

Waleed
Mar 20, 2020
    This traveller didn’t leave comments with their review
    Stayed 3 nights in Mar 2020

    5/5 Excellent

    Verified traveller
    Mar 15, 2020
      This traveller didn’t leave comments with their review
      Stayed 3 nights in Mar 2020

      1/5

      Verified traveller
      Business traveller
      Mar 14, 2020
      • Liked: Staff & service
      • Disliked: Cleanliness, property conditions & facilities

      Showers would not drain and we found black mold growing on the bathroom walls. The staff and management were very understanding and helpful, but the conditions of the room were just completely unacceptable for that price and location of an NYC hotel

      Stayed 2 nights in Mar 2020

      4/5 Good

      Verified traveller
      Travelled with family, Business traveller
      Mar 12, 2020
      • Liked: Cleanliness, staff & service

      Room was ok, it’s getting tired and needs an overhaul

      Stayed 5 nights in Mar 2020

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