5/5 Excellent
Verified traveller
Jul. 27, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Grand Hyatt New York
Photo gallery for Grand Hyatt New York
Overview of Grand Hyatt New York
Grand Hyatt New York
3.9/5 Good
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017
Explore the area
- Times Square12 min walk
- Empire State Building15 min walk
- Broadway15 min walk
- New York, NY (LGA-LaGuardia)12 min drive
Choose dates to view prices
About this area
New York
Located in Midtown neighborhood, Grand Hyatt New York is connected to a shopping center. South Street Seaport and Sunset Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Herald Square and Bryant Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden, or consider a night out at St. James Theatre. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's central location.
What's nearby
- Grand Central Terminal - 2 min walk
- Bryant Park - 10 min walk
- Times Square - 12 min walk
- Empire State Building - 15 min walk
- Broadway - 15 min walk
Getting around
- Grand Central - 42 St. Station - 6 min walk
- 5 Av Station (W. 42nd St.) - 9 min walk
- LaGuardia Airport (LGA) - 12 min drive
Restaurants
- New York Central — 1 min walk
- Zucker's Bagels & Smoked Fish — 2 min walk
- Shake Shack — 2 min walk
- CIPRIANI — 3 min walk
- Sandwicherie — 3 min walk
About this property
Awards and affiliations
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Valet parking on site (USD 80 per night)
Food and drink
- Full breakfast available for a fee daily 6:30 AM–11 AM: USD 14.00-50.00 per person
- 1 restaurant and 1 coffee shop/café
- 1 bar
- Room service available
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
- Shopping
- Spa services
Conveniences
- ATM/banking services
- Ballroom
- Elevator
- Free newspapers in lobby
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese
- English
- Spanish
Business services
- 24-hour business center
- Computer station
- Conference center (18370 square feet of space)
- Meeting rooms - 26
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility (select rooms)
- Roll-in shower
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible business center
- Wheelchair-accessible lounge
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Hypo-allergenic bedding
- Pillow-top mattress
- Premium bedding
Bathroom
- Designer toiletries
- Hair dryer
- Shower
- Towels
Entertainment
- 50-inch flat-screen TV
- Cable channels
- iPod dock
- Pay movies
- Premium channels
Food and drink
- Refrigerator
More
- Connecting rooms available
- Desk
- In-room massage
- Iron/ironing board
- Laptop-compatible safe
- LED light bulbs
- Phone
- Recycling
- Soundproofing
Similar properties
See similar properties
New York
Manhattan
4 star
Family-friendly
Guest rating 3.5+
Air conditioned
Hotel
Washer and dryer
Policies
Check-in
Check-in from 4 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Renovations and closures
This property is closed from March 22 2020 to October 31 2021 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 40.0 per night
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 100.00 per night
- Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
- Newspaper
- Phone calls
- Additional inclusions
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 14.00 and USD 50.00 per person (approximately)
- Valet parking fee: USD 80 per night
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: USD 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Preferential Card; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York Hotel
Grand Hyatt New York New York
Grand Hyatt New York Hotel New York
Frequently asked questions
Overall score and ratings
3.9
Good
4.0/5
Cleanliness
3.9/5
Staff & service
3.7/5
Amenities
3.9/5
Property conditions & facilities
3/5 Okay
Verified traveller
Aug. 18, 2020
Stayed 7 nights in Sep 2019
5/5 Excellent
Luly, South Florida
Travelled with family
Jul. 9, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
1/5 Terrible
Waleed
Mar. 20, 2020
Stayed 3 nights in Mar 2020
5/5 Excellent
Verified traveller
Mar. 15, 2020
Stayed 3 nights in Mar 2020