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Sheraton New York Times Square Hotel

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Breakfast served, American cuisine
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Sheraton New York Times Square Hotel

Sheraton New York Times Square Hotel

4-star property

8.2/10 Very good

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
811 7th Ave, New York, NY, 10019

Explore the area

  • Popular LocationBroadway2 min walk
  • Popular LocationTimes Square5 min walk
  • Popular LocationCentral Park9 min walk
  • AirportNew York, NY (LGA-LaGuardia)36 min drive

Room options

About this area

New York

In the entertainment district, Sheraton New York Times Square Hotel is in Manhattan, a neighborhood in New York with good shopping. Broadway and Barclays Center Brooklyn are cultural highlights, and travelers looking to shop may want to visit Times Square and 5th Avenue. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or MetLife Stadium. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: 7 Av. Station (E 53rd St.) is just steps away and 50 St. Station (Broadway) is 3 minutes by foot.

What's nearby

  • Broadway - 2 min walk
  • Rockefeller Center - 3 min walk
  • Times Square - 5 min walk
  • Museum of Modern Art - 6 min walk
  • Central Park - 9 min walk

Getting around

  • 7 Av. Station (E 53rd St.) - 1 min walk
  • New York W 32nd St. Station - 3 min drive
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • Gallagher's Steakhouse - 2 min walk
  • Carnegie Deli - 2 min walk
  • Ruth's Chris Steak House - 2 min walk
  • Angelo's Pizza - 2 min walk
  • Ellen's Stardust Diner - 3 min walk

About this property

Sheraton New York Times Square Hotel

4-star hotel near Times Square
A short walk from Broadway and Rockefeller Center, Sheraton New York Times Square Hotel provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. The onsite café, Hudson Market, features American cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A ballroom, a 24-hour front desk, and concierge services
  • Express check-in, smoke-free premises, and multilingual staff
  • Guest reviews give good marks for the proximity to public transit
Room features
All 1780 rooms have comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 35–40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hudson Market
  • Library Bar

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Free crib
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 33 meeting rooms
  • Business center
  • Conference center (36,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED light bulbs
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per night. This fee does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 35 and USD 40 per person (approximately)
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Self parking fee: USD 75 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Frequently asked questions

Is Sheraton New York Times Square Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Sheraton New York Times Square Hotel?

As of Jan 31, 2023, prices found for a 1-night stay for 2 adults at Sheraton New York Times Square Hotel on Feb 5, 2023 start from CA $212.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton New York Times Square Hotel?

Self parking is available for USD 75 per day.

What time is check-in at Sheraton New York Times Square Hotel?

Check-in is from 4 PM - anytime.

What time is check-out at Sheraton New York Times Square Hotel?

Check-out is at noon. Late check-out is available for USD 150 (subject to availability).

Where is Sheraton New York Times Square Hotel located?

Located in Manhattan, this hotel is steps from Broadway Theatre and Broadway. Rockefeller Center and Times Square are also within 5 minutes. 7 Av. Station (E 53rd St.) is only a 2-minute walk and 50 St. Station (Broadway) is 3 minutes.

Can I cancel my reservation for free at Sheraton New York Times Square Hotel and receive a full refund?

Yes, Sheraton New York Times Square Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton New York Times Square Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.2

Very good

Rating 10 - Excellent. 715 out of 1451 reviews" "
" "10 - Excellent 49%
Rating 8 - Good. 371 out of 1451 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 183 out of 1451 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 101 out of 1451 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 81 out of 1451 reviews" "
" "2 - Terrible 6%

8.5/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.1/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cabs always parked in front. Walkable distance to times square central park. Staff was courteous. Room on 42nd floor had a splendid view.
Stayed 3 nights in Jan 2023

10/10 Excellent

Tracey Samantha Barrow

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful!
Stayed 2 nights in Jan 2023

2/10 Terrible

Byoungho

Business traveller
Disliked: Staff & service, property conditions & facilities
When I entered my room around 7pm Fri, no lighting in bathroom and entrance areas. Thermoset was not working either. I called and asked a repair. When I got to the room around 11:30pm after dinner, I found the lighting is still not fixed. I called and talked to the manager. No one including the staffs, front desk, the manger seem to understand my frustration and did not apologize. I asked to change the room, the manager thought his duty ends after he gave me a new room. Hey I moved to a different room after midnight. That was a long day of working whole day and flight to NYC at Fri evening and moved to a different room after midnight. This is absolutely nonsense. I also found nobody in the front desk seems to be happy. No one smiles at customers. In addition, the bar in the 1st floor, food was terrible. Expensive, not much selection and not tasty. McDonald French Fry might have been better. What's wrong with this hotel? I will never stay in this hotel again in my life.

10/10 Excellent

Jean C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service, and hospitality. This is my second stay in this hotel and would certainly return. Walking distance to many subway trains makes it easier to explore NYC. Would recommend.

8/10 Good

Jane

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Rooms were not cleaned properly. Empty water bottles from previous guests behind bed cabinets on arrival and not cleaned away on departure. Cleaning of rooms was not good at all

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very centrally located.

2/10 Terrible

Leonel, Miami

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process wss very long even though, i had done it online

10/10 Excellent

omayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lication