expedia
Photo gallery

Sheraton New York Times Square Hotel

Star Rating
4 out of 5

Information

Reviews

4.0 / 5Good
11,387 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Carnegie Hall
    4 min walk
  • Popular Location
    Radio City Music Hall
    5 min walk
  • Restaurant
    Rosie O'Grady's Saloon
    1 min walk
  • Restaurant
    Lindy's
    1 min walk
  • Airport
    New York, NY (LGA-LaGuardia)
    11 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Traditional Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Traditional Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Traditional Room, 2 Double Beds

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Premier Room, 1 King Bed, City View (High Floor)

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room, 2 Double Beds (High Floor)

    Room Amenities

    • Sleeps 4
    More details
  • Club Room, 1 King Bed, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Club Room, 2 Double Beds, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Executive Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

New York

In the city centre, Sheraton New York Times Square Hotel is in New York's Midtown neighbourhood, an area with good airport proximity and shopping. Times Square and 5th Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Central Park and Bryant Park. Central Park Zoo and Chelsea Piers are not to be missed. Our guests love the hotel's location for the nightlife. It's also convenient for public transport: 7 Av. Station (E 53rd St.) is just steps away and 50 St. Station (Broadway) is 3 minutes by foot.

What's nearby

  • Popular Location
    Carnegie Hall - 4 min walk
  • Popular Location
    Radio City Music Hall - 5 min walk
  • Popular Location
    Museum of Modern Art - 7 min walk
  • Popular Location
    Broadway - 7 min walk
  • Popular Location
    Rockefeller Center - 8 min walk

Getting around

  • New York Grand Central Terminal Station - 11 min drive
  • 7 Av. Station (E 53rd St.) - 1 min walk
  • New York, NY (LGA-LaGuardia) - 26 min drive

Restaurants

  • Hudson Market — 1 min walk
  • Starbucks - Library Bar — 1 min walk
  • Rosie O'Grady's Saloon — 1 min walk
  • Lindy's — 1 min walk
  • The Irish Pub — 1 min walk

About this property

Sheraton New York Times Square Hotel

4-star New York hotel in Midtown, walk to Broadway Theatre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a conference centre are on-site. All 1780 rooms feature thoughtful touches such as pillow menus and bathrobes, plus wireless Internet access (surcharge) and flat-screen TVs with cable channels. Other amenities available to guests include minibars, room service (during limited hours) and coffee/tea makers.
Sheraton New York Times Square Hotel offers 1780 forms of accommodation with minibars and a safe. A pillow menu is available. 37-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a bath and shower, a complimentary bathrobe and a hairdryer.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in between 4 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay.
  • Dogs only
  • 1 per room (up to 40 lb/18 kg)
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD28.69 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The mandatory Destination Fee includes the following: USD 35 daily food and beverage credit for use in Hudson's Market, on in-room dining, or beverages at the Club Lounge (non-cumulative); choice of Gulliver's gate in Times Square, Ripley's Believe it or Not!, or City Sights New York Cruise - including Hop on/off (1 per day to be redeemed through the Tickets & Tours Desk); 20% discount at Landau on all regular priced merchandise; 1 daily fitness class with on-site instructor; enhanced wired internet and local, long distance, and international calls.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 44.60 per person (approximately)
  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Self-parking fee: USD 65 per day
  • Extended parking fee: USD 71 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Parking height restrictions apply.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 65 per day
  • Extended parking: USD 71 per day
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 44.60 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Shopping

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • German
  • Russian
  • Spanish

Business services

  • 39 meeting rooms
  • Business centre
  • Conference centre (22534 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Climate control (air conditioning)
  • Climate control (heating)
  • Free cots/infant beds
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • bathtub or shower
  • Hairdryer
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • pay films
  • premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Nearby things to do

Activities

Where to eat

5 - Excellent
4,086
4 - Good
4,521
3 - Okay
1,662
2 - Mediocre
737
1 - Poor
381
4.1
Cleanliness
4.0
Service and Staff
3.9
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Dec. 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Our entire trip to New York was ruined due to our poor choice in hotel. First and foremost our check in time was 3-4pm and because of this we planned our flight accordingly so that once we landed we were able to check in and relax a little and then head off the explore the city. However, our check in was at 7:30PM instead which ruined our entire day completely. Following this, our rooms were very dirty and did functional. Nothing in the room worked including the mini fridge in BOTH rooms and the TV. The fridge was not restocked the entire time and was broken throughout the entire visit. Mind you we had informed the hotel about this from the first day. The room service clean up was horrible all they made was the beds avoiding any additional clean up such as trash it all stayed where it was which I have never had happen in all my years of traveling. Aside from our party of 6 both having 2 horrible rooms and horrible experiences. When we expressed our displeasure with the hotel manager all he had to say was “sorry”. I do not recommend this hotel to ANYONE.

Stayed 3 nights in Dec. 2019

1/5

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Amenities

    Close to everything around time square but charge for eve

    Stayed 1 night in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Location was very good. However I think Expedia should explain the variety of taxes that apply particularly the location tax which is unfair and exorbitant.

    Stayed 4 nights in Dec. 2019

    Tell us how we can improve our site