When I entered my room around 7pm Fri, no lighting in bathroom and entrance areas. Thermoset was not working either. I called and asked a repair. When I got to the room around 11:30pm after dinner, I found the lighting is still not fixed. I called and talked to the manager. No one including the staffs, front desk, the manger seem to understand my frustration and did not apologize. I asked to change the room, the manager thought his duty ends after he gave me a new room. Hey I moved to a different room after midnight. That was a long day of working whole day and flight to NYC at Fri evening and moved to a different room after midnight. This is absolutely nonsense. I also found nobody in the front desk seems to be happy. No one smiles at customers. In addition, the bar in the 1st floor, food was terrible. Expensive, not much selection and not tasty. McDonald French Fry might have been better. What's wrong with this hotel? I will never stay in this hotel again in my life.
