Gran Puerto Pier Tours and Activities

They try to charge fees r so many charge we didn't do

I had an amazing stay at TAGO Tulum. The room was spacious, beautiful, and perfect for relaxing. I loved the his-and-her sinks and shower setup, plus the separate toilet room for extra privacy. The plunge pool was also very spacious, and the staff cleaned it quickly anytime I requested without a long wait. The food was fresh and good every time, and room service was surprisingly fast. The hotel itself is stunning and gives such a peaceful luxury vibe. I went during heavy seaweed season, but that honestly didn’t stop my trip at all. I can’t take away points for nature. The few bugs I saw didn’t bother me either — we are literally in the jungle, and this was their home before the hotel was built. I only saw maybe two during my entire stay. One thing I loved was the location. It’s walking distance to beach clubs and restaurants if you don’t mind a 5–15 minute walk. I stayed here solo while celebrating my graduation, so it was the perfect balance of peaceful alone time and fun. During the day I relaxed and enjoyed my room, and when I wanted to party I went to Taboo Tulum or took the ADO bus to Cancun for about $35 round trip. I would definitely recommend this hotel for solo travelers who want peace and relaxation or for couples looking for a beautiful getaway.

UMi was a fantastic couples getaway. Even with the beaches in Tulum being hit with heavy sargassum, their staff was consistently raking and removing it so there were no interruptions to our experience. The property was amazing, the Ocean Front Master Suite was perfect. The hotel staff was friendly and always available to make ordering drinks or food easy. The staff confirmed restaurant reservations for us before our arrival. Food was great - the included breakfast was phenomenal! UMi's proximity to everything was exactly what we wanted. We walked everywhere in the Hotel zone, never had to use a cab or ride service - though it was an option if needed. 10/10 would recommend and go back!