Title: Terracaribe Hotel - In Cancun (Downtown Cancun) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1186441&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Terracaribe Hotel - In Cancun (Downtown Cancun) Travelers cool off in the outdoor pool or head to the rooftop terrace for drinks with views across Cancun's energetic cityscape ## Photo gallery for Terracaribe Hotel - In Cancun (Downtown Cancun) ![Exterior - Terracaribe Hotel - In Cancun (Downtown Cancun) (Cancun)](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/862f609e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Terracaribe Hotel - In Cancun (Downtown Cancun) (Cancun)](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/043378b6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Terracaribe Hotel - In Cancun (Downtown Cancun) (Cancun)](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/acdfd231.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Terracaribe Hotel - In Cancun (Downtown Cancun) (Cancun)](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/06552af4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch flat-screen TV with cable channels, TV - Terracaribe Hotel - In Cancun (Downtown Cancun) (Cancun)](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/bf1692d3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Terracaribe Hotel places guests in downtown Cancun, surrounded by the city's energy. Enjoy a refreshing break in the outdoor pool or catch the perfect sunset on the rooftop. The on-site cafe serves fresh coffee, and WiFi keeps everyone connected in common areas. ## Reviews 7.6 Good ## Popular amenities - Pool - Free WiFi - Restaurant - Air conditioning - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan. 15 - Jan. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Room, 1 Double Bed ![Standard Room, 1 Double Bed](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/c4afacbc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 9.4 Exceptional 3 reviews ### Highlights Air conditioning Flat-screen TV Hair dryer Cable channels Wardrobe or closet Desk Daily housekeeping - 172 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room, 2 Double Beds ![Superior Room, 2 Double Beds](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/3de38b8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds ### Highlights Air conditioning Flat-screen TV Hair dryer Cable channels Wardrobe or closet Desk Daily housekeeping - 215 sq ft - City view - Sleeps 4 - 2 Double Beds ### View all photos for Room Standard ![Desk, WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/a92a8c1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 484 sq ft - Sleeps 2 ### View all photos for Room Superior ![Desk, WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/9bc5d7e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 592 sq ft - Sleeps 4 ## You may also like Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/42000000/41060000/41051500/41051481/60cde68d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Yellow Capsule Cancun Close to Airport Cancun - Breakfast included - Free WiFi - Air conditioning - Parking available 9.0 Wonderful 625 reviews CA $52 CA $69 total includes taxes & fees Jan 16 - Jan 17 [](https://www.expedia.ca/Cancun-Hotels-The-Yellow-Capsule.h41051481.Hotel-Information?chkin=2026-1-16&chkout=2026-1-17&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=315a3bd3-161a-43ed-bbe3-292d5ee400af&top_cur=CAD) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5280000/5279100/5279045/03abce68_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hard Rock Hotel Cancun - 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Pool - Free WiFi - Restaurant - Air conditioning 7.4 Good 1,003 reviews CA $102 CA $129 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Cancun-Hotels-City-Express-Plus-Cancun-Aeropuerto-Riviera.h29380440.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=315a3bd3-161a-43ed-bbe3-292d5ee400af&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Terracaribe-Hotel.h1186441.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Terracaribe-Hotel.h1186441.Hotel-Information) ## About the area Located on the boardwalk/promenade, Terracaribe Hotel - In Cancun (Downtown Cancun) is in Downtown Cancun neighborhood and is connected to a shopping center. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Playa Tortugas. Gran Puerto Pier is another place to visit that comes recommended. Spend some time exploring the area's activities, including golfing. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.17738%2C-86.82008&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nONpeHftGyOpLRpNOfe_Wz8ue18=) Av. Lopez Portillo # 70, corner Av. Bonampak, Cancun, QROO, 77500 ### What's nearby - Séptimo Día Adventist Church \- 10 min walk \- 0.8 km - Mercado 23 \- 18 min walk \- 1.5 km - Las Palapas Park \- 3 min drive \- 2.5 km - Ultramar Ferry Puerto Juárez \- 4 min drive \- 1.8 km - Gran Puerto Pier \- 5 min drive \- 2.1 km ### Getting around - Cancun Intl. Airport (CUN) - 24 min drive ### Restaurants - ‪Café Donceles - ‬10 min walk - ‪Donceles 28 - ‬4 min walk - ‪Olah Handroll & Oyster Bar - ‬12 min walk - ‪Pollos y Costillas "El Güero - ‬4 min walk - ‪La Casa De Las Mayoras - ‬3 min walk ## About this property ### Terracaribe Hotel - In Cancun (Downtown Cancun) Hotel near Gran Puerto Pier Close to Ultramar Ferry Puerto Juárez, Terracaribe Hotel - In Cancun (Downtown Cancun) provides amenities like a rooftop terrace and a coffee shop/cafe. Guests can connect to free WiFi in public areas. Additional perks include: - An outdoor pool - Express check-in, a 24-hour front desk, and smoke-free premises Room features All 55 rooms have comforts such as air conditioning, in addition to thoughtful touches like free internet access and room service. Extra conveniences in all rooms include: - Showers, tubs or showers, and free toiletries - 32-inch flat-screen TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/1000000/30000/28100/28065/57e0dc96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Kokai Cancún Downtown Cancun - Pool - Kids pool - Free WiFi - Restaurant 7.6 Good 716 reviews CA $52 CA $70 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=28065&PinnedHotelID=28065&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/9000000/8370000/8364300/8364209/28892ec4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Maria Cancun Downtown Cancun - Parking included - Free WiFi - Air conditioning - Breakfast available 7.2 Good 481 reviews CA $42 CA $57 total includes taxes & fees Jan 16 - Jan 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=8364209&PinnedHotelID=8364209&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1530000/1522300/1522212/7e05ca68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Cancun Center Cancun Downtown Cancun - 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Pool - Kids pool - Parking included - Free WiFi 7.2 Good 901 reviews CA $54 CA $71 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=9033285&PinnedHotelID=9033285&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free internet - Available in some public areas: Free WiFi ### Food and drink - A coffee shop/cafe ### Restaurants on site - Los Caracoles ### Things to do - Hot tub - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Outdoors - On the boardwalk/promenade - Rooftop terrace ### Accessibility - No elevator ### More - 3 buildings - 3 floors - Built in 2005 - Mediterranean architecture - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6:00 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Please note the property is located on the corner, right before the bridge going to Puerto Juarez. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 82.36 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 005-007-007302/2025 ### We should mention This property does not have elevators No pets and no service animals are allowed at this property Alcohol is not served or permitted at this property ### Property is also known as Terracaribe Terracaribe Cancun Terracaribe Hotel Terracaribe Hotel Cancun ## Frequently asked questions ### Does Terracaribe Hotel - In Cancun (Downtown Cancun) have a pool? ### How much does it cost to stay at Terracaribe Hotel - In Cancun (Downtown Cancun)? ### Is Terracaribe Hotel - In Cancun (Downtown Cancun) pet-friendly? ### What time is check-in at Terracaribe Hotel - In Cancun (Downtown Cancun)? ### What time is check-out at Terracaribe Hotel - In Cancun (Downtown Cancun)? ### Where is Terracaribe Hotel - In Cancun (Downtown Cancun) located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Terracaribe Hotel - In Cancun (Downtown Cancun) Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 6.0 Location ### 8.0 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 242 8 - Good 253 6 - Okay 159 4 - Poor 52 2 - Terrible 46 ## Reviews ### 8/10 Good #### MARCO ANTONIO Jan 8, 2026 bien nada más ##### MARCO ANTONIO Stayed 1 night in Dec 2025 ### 2/10 Terrible #### Alicia yarisol Jun 19, 2025 Disliked: Cleanliness, amenities Ofrecen camas que en y solo tienen matrimonial quise cancelar y me dijeron que no horroble ##### Alicia yarisol Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Alicia yarisol Jun 18, 2025 No existen las camas que en solo matrimonial ##### Alicia yarisol Stayed 1 night in Jun 2025 ### 8/10 Good #### Carlos Jun 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El hotel bien para una noche de paso ..solo la alberca el agua estaba sucia .. pero en general bien . ##### Carlos Stayed 1 night in May 2025 ### 2/10 Terrible #### Abubakar May 21, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Very rude staff ##### Abubakar Stayed 7 nights in May 2025 ### 8/10 Good #### Vane May 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Me gustó el hotel es sencillo pero bonito pero no me gustó los alrededores muy fea la zona ##### Vane Stayed 1 night in May 2025 ### 4/10 Poor #### Abel May 17, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities No hay estacionamiento privado, nos dan habitación tercer piso y no tiene elevador, televisión nunca se pudo encender ##### Abel Stayed 1 night in May 2025 ### 6/10 Okay #### Graciela Mar 26, 2025 Liked: Cleanliness .uy alejado de todo y de la playa ##### Graciela Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Itzel Mar 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Bien ##### Itzel Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Dani Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buena atención y buena estadía. El hotel cumple con lo especificado. ##### Dani Stayed 2 nights in Mar 2025 ### 8/10 Good #### Fabiola Mar 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service El personal poo empático ##### Fabiola Stayed 1 night in Feb 2025 ### 6/10 Okay #### Adetomiwa Jan 11, 2025 Disliked: Amenities I like the quietness ##### Adetomiwa Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Cristian Jan 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Seguro ##### Cristian Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Silvia Jan 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was awesome Lusio front desk clerk was the Best. Hotel, very clean, we had clean sheet everyday, new hand soap. Clean pool. Location was awesome, transportation was close ,the Niño Beach was at walking distance, walking distance to affordable place eat and walking distance to public transportation. ##### Silvia Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Belgi estefy Nov 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien ##### Belgi estefy Stayed 1 night in Oct 2024 ### 6/10 Okay #### Maria de los Milagros Oct 2, 2024 Liked: Cleanliness Disliked: Staff & service #### Mala ubicación. Escases de art en hab. Mala atenci Mi estancia fue mala no son cortes no guardan las maletas si llegas antes ( por razones de vuelo) te tienen hasta las 3 en punto para empezar a pedir habitación.el baño no tenía agua en el tanque. El agua estaba fría no hubo caliente. No hay en la habitación cafetera ,plancha,ni horno. No hay lugar donde poder sentarte ni mesa para colocar tus cosas,el teléfono para llamar a recepción en mal estado. La ubicación es un área muy peligrosa,barrio bajo ,delincuencia muy cercana,no puedes salir del hotel de noche a menos que lleves vehículo. No lo recomiendo hay otros lugares con ese precio en mejores condiciones de ubicación. De complemento en la habitación.no sirve la cafetería y cuando funcionó solo había huevos. La alberca no se ve ,ni siquiera está en un lugar accesible. No hay elevadores . Es un mal lugar para disfrutar el descanso. ##### Maria de los Milagros Stayed 3 nights in Sep 2024 ### 8/10 Good #### Oscar Sep 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien a excepción de q n dejan tomar en propiedad ##### Oscar Stayed 4 nights in Sep 2024 ### 2/10 Terrible #### Luisa Sep 12, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities En el desayuno, a todo lo que preguntábamos, comentaban que no había, por ej el caso de unos huevos a la mexicana, que no tenían jitomate, y ya que consiguen jitomate dicen que chiles tampoco, las chefs fueron amables, sabemos que ellas intentaron resolver con lo que tenían. Atención de todos los recepcionistas fue pésima, parecía que te hacían un favor al darte información o resuloción de problemas, la actitud y servicio dejaron mucho que desear por parte de empleados. ##### Luisa Stayed 4 nights in Aug 2024 ### 2/10 Terrible #### Luisa Sep 12, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities A la llegada el trato de los recepcionistas es pésimo, tanto el señor del primer turno como las señoritas del segundo y tercer turno, nadie fue amable. Luego la tv no funcionaba, pedimos atención y nos envían a un chico que nos dijo no sé y mejor se retiró de la habitación sin ayudarnos, de nada sirvió que fuera. Luego en la ducha se encharcaba el agua en la regadera, se reportó y nunca se arregló, habitación 111\. ##### Luisa Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Marcos Alberto Aug 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Muy bien, todo el personal muy amable ##### Marcos Alberto Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Sergio Jul 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un buen hotel ##### Sergio Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Eduardo Jun 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exelente ##### Eduardo Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Sergio Jun 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Agradable ##### Sergio Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Yousra Jun 28, 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities Onvriendelijk personeel, geen tot beperkte kennis van Engels alsook hulp bij het verkennen van Cancun. GEEN ONTBIJT?? ##### Yousra Stayed 4 nights in Jun 2024 ### 2/10 Terrible #### Carlos Jun 19, 2024 Disliked: Staff & service, amenities The staff is rude and demand your kids identification. Which no other hotel requires. 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