[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Terracaribe Hotel - In Cancun (Downtown Cancun) Central hotel with a rooftop terrace connected to a shopping center in Cancun ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/ecf44185.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Desk, WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/fc38613c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/bf1692d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/43de05bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/acdfd231.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Terracaribe Hotel places guests in downtown Cancun, surrounded by the city's energy. Enjoy a refreshing break in the outdoor pool or catch the perfect sunset on the rooftop. The on-site cafe serves fresh coffee, and WiFi keeps everyone connected in common areas. 7.6 Good ## Popular amenities - Room service - Pool - Housekeeping - 24/7 front desk - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 10 - Oct. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 11 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Standard Room, 1 Double Bed](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/c4afacbc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 9.0 Wonderful 2 reviews ### Highlights Air conditioning Flat-screen TV Hair dryer Cable channels Desk Daily housekeeping Wardrobe or closet - 172 sq ft - City view - Sleeps 2 - 1 Double Bed ![Superior Room, 2 Double Beds](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/3de38b8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds ### Highlights Air conditioning Flat-screen TV Hair dryer Cable channels Desk Daily housekeeping Wardrobe or closet - 215 sq ft - City view - Sleeps 4 - 2 Double Beds ![Desk, WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/a92a8c1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 484 sq ft - Sleeps 2 ![Desk, WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1190000/1186500/1186441/9bc5d7e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 592 sq ft - Sleeps 4 ## You may also like Ad ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/58000000/57180000/57171900/57171807/e9d49445.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun, an All-Inclusive Resort Cancun - On private beach - Pool - All-inclusive - Pet-friendly 8.6 Excellent 3,267 reviews CA $483 CA $483 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=b001f31f-dc51-4f0d-b407-45c04d594c31&top_cur=CAD) Ad ![Beach/ocean view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/24000000/23310000/23304900/23304849/eb6cee64_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Vista Cancun Golf & Spa Resort - 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All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 6.8 1,009 reviews CA $255 CA $323 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Cancun-Hotels-Grand-Oasis-Palm-All-Inclusive.h1745565.Hotel-Information?chkin=2025-10-13&chkout=2025-10-14&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=b001f31f-dc51-4f0d-b407-45c04d594c31&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Terracaribe-Hotel.h1186441.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Terracaribe-Hotel.h1186441.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.17738%2C-86.82008&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nONpeHftGyOpLRpNOfe_Wz8ue18=) Av. Lopez Portillo # 70, corner Av. Bonampak, Cancun, QROO, 77500 #### What's nearby - Ultramar Ferry Puerto Juárez - 3 min drive - 1.8 km - Plaza 28 - 4 min drive - 2.9 km - Plaza Las Americas - 4 min drive - 3.6 km - Puerto Cancun Marina Town Center - 5 min drive - 3.2 km - Cancun Mall - 5 min drive - 4.2 km #### Getting around - Cancun Intl. Airport (CUN) - 24 min drive #### Restaurants - ‪taqueria bonampak - ‬5 min walk - ‪Café Donceles - ‬10 min walk - ‪“El Atajo” restaurante - ‬9 min walk - ‪La Casa De Las Mayoras - ‬3 min walk - ‪Pollos y Costillas "El Güero - ‬4 min walk ## About this property ### Terracaribe Hotel - In Cancun (Downtown Cancun) Hotel near Gran Puerto Pier Close to Ultramar Ferry Puerto Juárez, Terracaribe Hotel - In Cancun (Downtown Cancun) provides amenities like a rooftop terrace and a coffee shop/cafe. Guests can connect to free WiFi in public areas. Additional perks include: - An outdoor pool - Express check-in, smoke-free premises, and a 24-hour front desk Room features All 55 rooms have comforts such as air conditioning, in addition to thoughtful touches like free internet access and room service. Extra conveniences in all rooms include: - Showers, tubs or showers, and free toiletries - 32-inch flat-screen TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Interior entrance](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/d42349dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xbalamque and Spa Cancun Downtown Cancun - Pool - Spa - Parking included - Free WiFi 7.2 Good 1,002 reviews CA $48 CA $64 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=70001&PinnedHotelID=70001&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/9000000/8850000/8844800/8844773/0c34a020.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand City Hotel Cancun - Near Market 28 Downtown Cancun - Pool - Parking included - Free WiFi - Air conditioning 8.6 Excellent 405 reviews CA $64 CA $84 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=8844773&PinnedHotelID=8844773&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/5000000/4240000/4235500/4235431/b0d88b80.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda de Castilla Downtown Cancun - 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Pool - Free WiFi - Air conditioning - Housekeeping 7.0 Good 354 reviews CA $42 CA $57 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=9586432&PinnedHotelID=9586432&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free internet - Available in some public areas: Free WiFi ### Food and drink - A coffee shop/cafe ### Restaurants on site - Los Caracoles ### Things to do - Hot tub - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Outdoors - On the boardwalk/promenade - Rooftop terrace ### Accessibility - No elevator ### More - 3 buildings - 3 floors - Built in 2005 - Mediterranean architecture - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6:00 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Please note the property is located on the corner, right before the bridge going to Puerto Juarez. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 79.20 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators No pets and no service animals are allowed at this property Alcohol is not served or permitted at this property ### Property is also known as Terracaribe Terracaribe Cancun Terracaribe Hotel Terracaribe Hotel Cancun ## Frequently asked questions ### Does Terracaribe Hotel - In Cancun (Downtown Cancun) have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Terracaribe Hotel - In Cancun (Downtown Cancun)? > As of Oct 10, 2025, prices found for a 1-night stay for 2 adults at Terracaribe Hotel - In Cancun (Downtown Cancun) on Oct 12, 2025 start from CA $47.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Terracaribe-Hotel.h1186441.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Terracaribe Hotel - In Cancun (Downtown Cancun) pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Terracaribe Hotel - In Cancun (Downtown Cancun)? > Check-in start time: 3 PM; Check-in end time: 6:00 PM. ### What time is check-out at Terracaribe Hotel - In Cancun (Downtown Cancun)? > Check-out is at noon. ### Where is Terracaribe Hotel - In Cancun (Downtown Cancun) located? > Located in Downtown Cancun, this hotel is 1.2 mi (1.9 km) from Gran Puerto Pier. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Terracaribe Hotel - In Cancun (Downtown Cancun) Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 238 8 - Good 252 6 - Okay 159 4 - Poor 52 2 - Terrible 46 ### 8.6/10 Cleanliness ### 8.0/10 Staff & service ### 7.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ### 10/10 Excellent #### Derrick Apr 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay on your vacation ##### Derrick Stayed 8 nights in Apr 2024 ### 6/10 Okay #### Adetomiwa Jan 11, 2025 Disliked: Amenities I like the quietness ##### Adetomiwa Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Silvia Jan 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was awesome Lusio front desk clerk was the Best. Hotel, very clean, we had clean sheet everyday, new hand soap. Clean pool. Location was awesome, transportation was close ,the Niño Beach was at walking distance, walking distance to affordable place eat and walking distance to public transportation. ##### Silvia Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Annie Apr 12, 2023 Liked: Cleanliness, property conditions & facilities, communication Good for one night near Puerto Juerez. ##### Annie Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Julia May 28, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication It’s a nice and simple hotel, very clean. The room is confortable and big. ##### Julia Stayed 1 night in May 2023 ### 10/10 Excellent #### Sergio Jun 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Agradable ##### Sergio Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Karan Aug 31, 2023 Liked: Cleanliness, amenities, property conditions & facilities Great ##### Karan Stayed 2 nights in Aug 2023 ### 6/10 Okay #### Verified traveller Jul 4, 2022 Liked: Cleanliness #### Nice budget hotel to stay, clean, pool, a/c Great place to stay for a night or two with low budget, in order to discover Cancun or near activities. Dificult to reach the parking, lot of traffic, but not as loud as we thought. Nice people in the front desk and parking was in the street, so it didnt look that safe, but it is private for guests only, so it worked fine. ##### Verified traveller Stayed 1 night in Jun 2022 ### 8/10 Good #### Max Apr 1, 2024 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness The place smells dusty ##### Max Stayed 1 night in Mar 2024 ### 4/10 Poor #### Tien Mar 27, 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Have no refrigerator, no safety box, not many English speaking employees, not very clean neighborhood. Close to bus stations to go to Hotel Zone. ##### Tien Stayed 7 nights in Mar 2024 ### 4/10 Poor #### Steve Jan 13, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They don’t welcome their Guests, room was dirty and too be honest I’m not recommended this to anyone who has good hygiene like me👎 ##### Steve Stayed 3 nights in Jan 2024 ### 6/10 Okay #### Luz Sep 9, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Communication I didn't like it because they offer restaurant service but it's totally false, they don't serve you and the restaurants are very far away. ##### Luz Stayed 1 night in Sep 2023 ### 6/10 Okay #### jose Jan 1, 2023 Liked: Cleanliness Disliked: Amenities No hot water in shower. And no alcoholic beverages allowed. People are on vacation that’s what we do. Jacuzzi not working. We will have to think about staying here next time. It’s sad because we have been staying there for years when we travel to Cancun ##### jose ### 4/10 Poor #### Verified traveller Oct 8, 2023 Disliked: Room comfort, communication #### Terrible hotel, beers not allowed. Not clean. Photo of the building is not accurate, it is the last building on the property, rooms look very different from photos. This hotel is part of the Kavia hotels. At check in, guests are required to sign a form regarding alcoholic beverages are not allowed on the property, because the hotel chain does not have a license for alcoholic beverages. Now, being a hotel in Cancun, and not having an alcoholic license not disclosing this in the hotel description is totally misleading and lets say not a wise business practice. I will not stay at any of the hotels in this chain again. Brand name hotels are close, and in same price range. Avoid this hotel. ##### Verified traveller Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Gaspar Jul 9, 2025 Liked: Cleanliness, property conditions & facilities, room comfort ##### Gaspar Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Alicia yarisol Jun 19, 2025 Disliked: Cleanliness, amenities Ofrecen camas que en y solo tienen matrimonial quise cancelar y me dijeron que no horroble ##### Alicia yarisol Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Alicia yarisol Jun 18, 2025 No existen las camas que en solo matrimonial ##### Alicia yarisol Stayed 1 night in Jun 2025 ### 6/10 Okay #### Mo Jun 11, 2025 ##### Mo Stayed 5 nights in May 2025 ### 8/10 Good #### Carlos Jun 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El hotel bien para una noche de paso ..solo la alberca el agua estaba sucia .. pero en general bien . ##### Carlos Stayed 1 night in May 2025 ### 8/10 Good #### Carlos Jun 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Carlos Stayed 1 night in May 2025 ### 2/10 Terrible #### Abubakar May 21, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Very rude staff ##### Abubakar Stayed 7 nights in May 2025 ### 8/10 Good #### Vane May 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Me gustó el hotel es sencillo pero bonito pero no me gustó los alrededores muy fea la zona ##### Vane Stayed 1 night in May 2025 ### 4/10 Poor #### Abel May 17, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities No hay estacionamiento privado, nos dan habitación tercer piso y no tiene elevador, televisión nunca se pudo encender ##### Abel Stayed 1 night in May 2025 ### 10/10 Excellent #### Pablo May 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Pablo Stayed 1 night in May 2025 ### 10/10 Excellent #### Selma Apr 8, 2025 ##### Selma Stayed 3 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Grand Oasis Cancun - 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