Title: Moon Palace The Grand Cancun - All-inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Moon Palace The Grand Cancun - All-inclusive Luxury property on the beach, with 9 outdoor pools ## Photo gallery for Moon Palace The Grand Cancun - All-inclusive ![9 bars/lounges, 5 swim-up bars, beach bar - Moon Palace The Grand Cancun - All-inclusive (Cancun)](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/40a9a931.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/ad787201-4bd0-4fbd-83f8-43b86fa72786-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![12 restaurants, breakfast, lunch, dinner served; Italian cuisine - Moon Palace The Grand Cancun - All-inclusive (Cancun)](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/a0f15f79.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Moon Palace The Grand Cancun - All-inclusive (Cancun)](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/89c815a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Moon Palace The Grand Cancun - All-inclusive (Cancun)](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/w2880h1917x0y0-e7302b46.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Moon Palace The Grand Cancun - All-inclusive offers a luxury retreat on Cancun's shoreline with 27 holes of golf, a marina, and a private beach. Guests can relax in the steam room, enjoy aromatherapy and massages, dine at 12 restaurants, or sip drinks at five swim-up bars. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - On private beach VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 12 - Dec. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 13 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Grand Deluxe Garden View ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/e5ca0a8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Garden View 8.6 Excellent 101 reviews ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cribs/infant beds Mini-fridge Free minibar items - 828 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Grand Swim Up Suite Garden View ![Grand Swim Up Suite Garden View](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/205151dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Swim Up Suite Garden View ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cribs/infant beds Mini-fridge Free minibar items - 850 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Grand Presidential Suite ![Grand Presidential Suite](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/b7771220.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Presidential Suite ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cribs/infant beds Mini-fridge Free minibar items - 2497 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Grand Family Suite Garden View ![Grand Family Suite Garden View](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/c2dec241.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Family Suite Garden View 9.4 Exceptional 3 reviews ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Free cribs/infant beds Mini-fridge Free minibar items Smart TV - 1658 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Grand Honeymoon Suite - King Size Bed ![Grand Honeymoon Suite - King Size Bed](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/a2391524.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Honeymoon Suite - King Size Bed 7.6 Good 7 reviews ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Mini-fridge Free minibar items Smart TV Pillow menu - 829 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Grand Governor Suite - King Size Bed ![Grand Governor Suite - King Size Bed](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/e4f59ede.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Governor Suite - King Size Bed 10.0 Exceptional 1 review ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Free cribs/infant beds Mini-fridge Free minibar items Smart TV - 1625 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/8906df17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana ### Highlights Furnished balcony Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cribs/infant beds Mini-fridge Free minibar items - 828 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ## You may also like Ad ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/58000000/57180000/57171900/57171807/bcbee3c9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun, an All-Inclusive Resort Cancun - On private beach - Pool - All-inclusive - Pet-friendly 8.6 Excellent 3,206 reviews CA $621 CA $621 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=e9933dee-5b5e-4e14-812d-1bc6f1079886&top_cur=CAD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8830000/8825700/8825616/b0fb15b3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only Puerto Morelos - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.97828%2C-86.83401&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zpp0gMXhGd2OhYV_gghypFIIMFc=) Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, 77500 #### What's nearby - Arrecife de Puerto Morelos National Park \- 8 min walk \- 0.7 km - Moon Palace Golf Club \- 3 min drive \- 2.5 km - Riviera Cancun Golf Resort \- 9 min drive \- 4.3 km - Delfines Beach \- 24 min drive \- 17.2 km - La Isla Shopping Mall \- 32 min drive \- 24.9 km #### Getting around - Cancun Intl. Airport (CUN) - 15 min drive #### Restaurants - Grand Lobby Bar - ‪Lobby Bar - ‬19 min walk - ‪Boulangerie - ‬10 min walk - ‪Grand Central Buffet - ‬8 min walk - ‪The Grill - ‬11 min walk ## About this property ### Moon Palace The Grand Cancun - All-inclusive Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park Moon Palace Golf Club is located near Moon Palace The Grand Cancun - All-inclusive, which provides free full breakfast, a golf course, and a marina. This property is a great place to bask in the sun with a private beach, free beach cabanas, and a beach bar. For some rest and relaxation, visit the steam room, and indulge in a body scrub, a sports massage, or a body wrap. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The gym offers yoga classes and Pilates classes; other things to do include hiking/biking, ecotours, and basketball. In addition to free water park access and a nightclub, guests can connect to free in-room WiFi. Other perks include: - 9 outdoor pools and a children's pool, along with a lazy river, a waterslide, and 5 swim-up bars - Free self parking and valet parking - 4 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and a free beach club on site - A billiards/pool table, coffee/tea in the lobby, and luggage storage - Guest reviews give top marks for the family-friendly amenities, pool, and helpful staff Room features All 1304 rooms include comforts such as private indoor hot tubs and 24-hour room service, as well as perks like free international calls and premium bedding. Guest reviews highly rate the clean rooms at the property. Other conveniences in all rooms include: - Rainfall showers, designer toiletries, and hair dryers - 42-inch Smart TVs with premium channels - Childcare services, daily housekeeping, and desks ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/771fad9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moon Palace Cancun - All-Inclusive Cancun - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 2,976 reviews CA $481 CA $589 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=428588&PinnedHotelID=428588&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/12000000/11670000/11669200/11669114/51c33de0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Ziva Cancun All Inclusive Zona Hotelera - Pool - 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All Inclusive Punta Sam - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,071 reviews CA $817 CA $999 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=20051835&PinnedHotelID=20051835&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site - Free valet parking on site ### Food and drink - Free full breakfast available daily 7:00 AM to 11:00 AM - 12 restaurants - 5 swim-up bars - 9 bars/lounges - A beach bar - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Casa Mia - Habibi - Lebanese Cuisine - Jade - JC Steakhouse - Tavola ### Things to do - 27-hole golf course - 4 outdoor tennis courts - 9 outdoor pools - Air hockey - Arcade/game room - Basketball - Billiards/pool table - Bowling alley - Children's pool - Ecotours - Evening entertainment - Fitness classes - Free beach club - Free children's club - Free water park - Gym - Hiking/biking trails - Lazy river - Mini golf - Nightclub - Pilates classes - Playground - Shopping - Steam room - Waterslide - Yoga classes ### Family friendly - 9 outdoor pools - Arcade/game room - Baby toys - Bowling alley - Children's games - Children's pool - Children's toys - Free children's club - Free supervised activities for children - Free water park access - In-room babysitting (surcharge) - Laundry facilities - Lazy river - Mini golf - Playground - Snack bar/deli - Soundproofed rooms - Trampoline - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Lockers - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 10 meeting rooms - 32,630 square feet of conference space - Computer station ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Garden - Marina - On a private beach - Outdoor furniture - Pool loungers - Pool umbrellas - Rooftop terrace ### Spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Reflexology - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Braille/raised signage - Elevator - Handrails in hallways - Handrails in stairways - Stair-free path to entrance - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator ### More - 3 floors - 9 buildings - Art Deco architecture - Ballroom - Banquet hall - Built in 2017 - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 42-inch smart TV with premium cable channels - MP3 dock ### Food and drink - 24-hour room service - Espresso maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Desk - Free international calls - Free local calls - Free long-distance calls - Iron/ironing board - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 26 per person (roundtrip) - Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 005-007-001007/2025 ### We should mention Construction is underway at a neighboring building and there may be noise disturbance from the construction work ### Property is also known as Moon Palace Grand All Inclusive Cancun Grand Moon Palace All Inclusive All-inclusive property Cancun Grand Moon Palace All Inclusive Hotel Cancun Grand Moon Palace All Inclusive Hotel Grand Moon Palace All Inclusive Cancun Grand Moon Palace All Inclusive Hotel The Grand at Moon Palace - All Inclusive The Grand at Moon Palace - All Inclusive Cancun Moon Palace Grand All Inclusive Hotel The Grand at Moon Palace - All Inclusive Cancun Cancun The Grand at Moon Palace - All Inclusive Hotel The Grand at Moon Palace – All Inclusive The Grand at Moon Palace All Inclusive Grand Moon Inclusive Cancun ## Frequently asked questions ### Does Moon Palace The Grand Cancun - All-inclusive have a pool? ### How much does it cost to stay at Moon Palace The Grand Cancun - All-inclusive? ### Is Moon Palace The Grand Cancun - All-inclusive pet-friendly? ### How much is parking? ### What time is check-in at Moon Palace The Grand Cancun - All-inclusive? ### What time is check-out at Moon Palace The Grand Cancun - All-inclusive? ### Does Moon Palace The Grand Cancun - All-inclusive provide a shuttle to the airport? ### Are there all-inclusive benefits at Moon Palace The Grand Cancun - All-inclusive? ### Where is Moon Palace The Grand Cancun - All-inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Moon Palace The Grand Cancun - All-inclusive Reviews ## Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 1,126 8 - Good 332 6 - Okay 180 4 - Poor 85 2 - Terrible 112 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 9.0/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Renee Dec 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Facility and staff were amazing! ##### Renee Stayed 6 nights in Nov 2025 ### 8/10 Good #### Zarin Dec 6, 2025 Liked: Amenities Great resort for kids! Steak house restaurant was amazing! Buffet in the main lobby was mediocre but the one by the pool was quite good. ##### Zarin Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### helda Dec 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great time in the moon palace Grande , very beautiful facility , very organized , the staff is amazing , the quality of the food is great ##### helda Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Paulina Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great family friendly hotel, lots of activities for everyone. ##### Paulina Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Shilpi Nov 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room , staff amenities everything is so good ##### Shilpi Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Andrew Nov 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property to stay with family. The resort is huge and we only explored 1/3 of it during our 5 nights. ##### Andrew Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Sooyoung Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good for families with young kids! I strongly recommend ‘Circus’ restaurant. And Cusco is also good. Room cleaning is so so. ##### Sooyoung Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Herlinda Nov 30, 2025 Liked: Cleanliness, amenities Staff was the best customer service ![](https://a.travel-assets.com/ugc/hotel-reviews/e6874f59-710a-474d-a2e2-650f5f34bb8c-1764539092423.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Herlinda Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Bankim Nov 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Gorgeous property with plenty of restaurants, bars. Kinds friendly. ##### Bankim Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Pardis Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice experience , Great service as we were expedia member ##### Pardis Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Bradley Oct 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort exceeded our expectations for a family friendly resort. Amazing amenities, staff, and kid items. We would 100% go again! ##### Bradley Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Quynh Thi Ngoc Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice room ##### Quynh Thi Ngoc Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Cheryl Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to bring your kids. So much to do. Lovely resort! ##### Cheryl Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Camilo Felipe Acuna Oct 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff. Very nice hotel. Enjoyed the fact we were Expedia VIP. ##### Camilo Felipe Acuna Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Tiffany Nov 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were upgraded upon arrival! Everyone we encountered were nice, friendly, respectful, and helpful! My kids loved the water park and pools! If you are looking to hang by the beach, this is not the place as the seaweed is there. ##### Tiffany Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Tzitzitlini Oct 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay for families, clean, the food was great, the staff was the best. My family enjoyed our stay, my only feedback is to cut back on the trash in the boulangerie because it generates a lot of waste. ##### Tzitzitlini Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Junette Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The spa was very relaxing ##### Junette Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Bridgette Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff. Family friendly resort ##### Bridgette Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Birpal Oct 18, 2025 Liked: Staff & service, property conditions & facilities Bar was well stocked. Beer could have been better. Overall good property with great food options. Many options for kids and familia which is great. ##### Birpal Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### John Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff and facilities were great at the Moon palace the Grand. We had great events at dinners including a blue fin tuna carving at a sushi restaurant, a Mexican fiesta at the cantina and a circus performance at their kids restaurant. ##### John Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Elizabeth Margarita Lazo De Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent amenities. Great staff. Good location ![](https://a.travel-assets.com/ugc/hotel-reviews/06ff75e2-dc52-4c80-9199-83adea229e48-1757866146266.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cd841f64-4f15-4ab1-b8a3-9f71d7c34822-1757866143028.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/344b1fea-c557-42fd-aaa2-8c7031df5495-1757866144056.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elizabeth Margarita Lazo De Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Andrew Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing resort. Clean room, shuttles were always available. Room service was incredible. Staff went above and beyond. Pools were always accessible. Was hard to accommodate large groups, had to sit at different tables. A little pushy on selling the future stay at the beginning and end. ##### Andrew Stayed 8 nights in Oct 2025 ### 8/10 Good #### Jayasimha Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Rooms are clean, amenities are great, staff is very friendly. I am not fully satisfied with the food in the buffet. I tried some other all inclusive resorts which have double the size of food items than moon palace. Also the beach access from Grande is not good. You have to travel a bit to get to the beach and on top of that beach is very bad to get in. ##### Jayasimha Stayed 5 nights in Nov 2025 ### 8/10 Good #### Qing Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good stuff and comfortable room and bed Just too many Sunrise and other hotel guests get free day pass com Grand doing eating and diner lunch , so Grand any where much people and game play room too many other hotel guests....... we paying more but can't get good time diner space and lunch waiting time too long , ![](https://a.travel-assets.com/ugc/hotel-reviews/cd6c81c5-6959-4864-866c-0e4b835a9f01-1763168831650.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a5fe9885-c47d-4ae1-a5a4-6b394510cd57-1763168815127.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3941965e-f358-416d-8684-a14e4731aed4-1763168832490.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7f40836c-998a-4c79-bb5c-14387d7db594-1763168822010.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Qing Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Arian Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best all-inclusive resort ever...the food, the service, the hotel in general is excellent and for the kids VERY recommended. ##### Arian Stayed 4 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - 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