Punta Sam Vacation Packages

The place is very convenient for a beach vacay. The staff is friendly and even though , the balcony door, TV remote control, Toilet wasn’t flushing the staff helped us fixed when addressed promptly . The pools are clean , staff is very useful and friendly. Overall, I recommend for an affordable staying with a nice view in the beach.

Everyday it was cleaned, staff were always nice with a smile! I loved how they always kept record who left or came back to hotel! Made me fell safe.

This hotel is gorgeous! The beach & view were stunning & lots going on in the area. Our room couldn’t have been better. I have stayed all over the world & have never had a friendlier or more accommodating staff. They went out of their way to make sure all of our needs were met. They even helped us with transportation & outside excursions. Luis at the front desk was especially helpful & always had a smile! The food was great too.. breakfast, dinner, margaritas… everything! I can’t say enough about how wonderful our stay was here. I just wish we could have stayed longer.

Amazing experience: exactly what we needed in Tulum We moved to Delek Tulum after having a disappointing experience at Azulik, and the difference was incredible. From the moment we arrived, the staff was welcoming, friendly, and genuinely helpful. They made our group feel comfortable and immediately turned our trip around. The property was clean, well maintained, and everything worked exactly as it should. The A/C kept the rooms comfortable, the Wi-Fi worked perfectly, the amenities were clean and fully functional, and having a beautiful pool to enjoy was a huge plus. What stood out the most, however, was the staff and the service. Everyone we interacted with was attentive, kind, and happy to help. The atmosphere felt relaxed and welcoming, which is exactly what you want when vacationing in Tulum. After moving hotels, we were finally able to relax and enjoy the rest of our vacation. Our entire group of six was very happy with the decision to stay at Delek. We would absolutely stay here again and highly recommend Delek Tulum to anyone looking for a comfortable, clean, welcoming place with excellent service. Thank you to the entire Delek team for turning our trip around!

Bars were closed at 11 am and only open for private events! We came here to have a morning memosa and could not find anything open till almost noon. Not my ideal vacation. Staff seem upset, especially at the sports bar and quick people out early one night as well. Not what we had planned for a vacation.