Punta Sam Vacation Packages

I love the hotel, it needs a little update but in general I think it’s a great place, staff is very nice and helpful, I would have liked that it had another restaurant. It has one of the best beaches in Cancun, quiet and clean, very safe area and extremely convenient.

Loved the luxury! We had platinum. It gave us access to lounges and a butler. Our butler Hugo was fabulous! Food was delicious and never had long waits. Infinity pool was awesome. Wear lots of sunscreen.

This hotel was great, very relaxing and zen. The location was perfect, not too close to the downtown, but easy 15 mins walk. Staff was very attentive and catering.

Our second stay did not disappoint. We stayed in the the Tower this trip and loved the accommodations. Bigger rooms than the garden rooms and it was nice not to have to navigate stairs. Definitely not quiet, as the Tower overlooks Bash, night party, but we new what we were here for! The staff was amazing. The beautiful Bianca, concierge, respected our desire to avoid the sales pitches this trip which was much appreciated. Special mention to Alo, our server at Bash. She kept our drinks coming with efficiency a smile every night we were there. Juan at Sea Flirt is as charming and fun as ever. He was our server last year at Flame Restaurant. I do not know who the housekeeper was, but she/he was AMAZING! We never use housekeeping as we are fairly neat people. Our Do Not Disturb sign must of fell off the door because we walked in one evening to a room cleaner than the day we checked in; down to our personal toiletries being organized into little washrag envelopes, and our pile of flip flops sand free and lined up like they were on display! Cheers to your staff! As far as the general atmosphere: we come be kids again (grown up kids). This is an environment in which you will definitely see a bit of nudity, and a lot of playful and very risque games. Know what you are in for before you come! My husband and I are monogamous, but there are many couples of different lifestyles that vacation here to enjoy the atmosphere. There is a welcoming and mutual respect for all here!

Everything was great, the only thing I didn't like was that the wifi was only for two people.