West Coast of Isla Mujeres Tours and Activities

It's ok. Ok is the best I can say. You're paying for the view and nothing else. No mini bar, no room service unless you tip and yes be ready to tip tip tip the whole time you're in Mexico. Tip for everybody and anybody who does anything a tip is EXPECTED. Food mediocre. Just 3 stars and can easily drop but with a little effort could easily go up but staff just looked tired and over it

Amazing experience: exactly what we needed in Tulum We moved to Delek Tulum after having a disappointing experience at Azulik, and the difference was incredible. From the moment we arrived, the staff was welcoming, friendly, and genuinely helpful. They made our group feel comfortable and immediately turned our trip around. The property was clean, well maintained, and everything worked exactly as it should. The A/C kept the rooms comfortable, the Wi-Fi worked perfectly, the amenities were clean and fully functional, and having a beautiful pool to enjoy was a huge plus. What stood out the most, however, was the staff and the service. Everyone we interacted with was attentive, kind, and happy to help. The atmosphere felt relaxed and welcoming, which is exactly what you want when vacationing in Tulum. After moving hotels, we were finally able to relax and enjoy the rest of our vacation. Our entire group of six was very happy with the decision to stay at Delek. We would absolutely stay here again and highly recommend Delek Tulum to anyone looking for a comfortable, clean, welcoming place with excellent service. Thank you to the entire Delek team for turning our trip around!

Once you stay here, you will not want to stay anywhere else. The entire property is beyond gorgeous and the staff is 100/100.