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Riu Palace Las Americas All Inclusive - Adults Only

Photo gallery for Riu Palace Las Americas All Inclusive - Adults Only

Primary image
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Overview of Riu Palace Las Americas All Inclusive - Adults Only

Riu Palace Las Americas All Inclusive - Adults Only

4.0 star property

4.5/5 Wonderful

Top rated for cleanliness (4.7/5)

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationForum Beach9 min walk
  • Popular LocationCancun Convention Center10 min walk
  • Popular LocationChac Mool Beach15 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive

Room options

About this area

Cancun

Riu Palace Las Americas All Inclusive - Adults Only is located in Zona Hotelera, a neighborhood in Cancun, and is in the entertainment district and on the beach. Cancun Golf Club at Pok Ta Pok and Puerto Cancun Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Costa Occidental de Isla Mujeres National Park and Caracol Beach. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Spend some time exploring the area's activities, including golfing, golf lessons, and scuba diving.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Plaza Caracol Mall - 2 min walk
  • Caracol Beach - 3 min walk
  • Forum Beach - 9 min walk
  • Cancun Convention Center - 10 min walk
  • Chac Mool Beach - 15 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • Dag Dag - 4 min walk
  • Ty-coz Express - 7 min walk
  • El Caribeño - 7 min walk
  • Marinero's - 8 min walk
  • Isla Contoy - 10 min walk

About this property

Riu Palace Las Americas All Inclusive - Adults Only

4-star all-inclusive property revitalized in 2016 and located in the heart of Zona Hotelera
You can look forward to a free breakfast buffet, 18 holes of golf, and a swim-up bar at Riu Palace Las Americas All Inclusive - Adults Only. With a white sand beach, sun loungers, and beach towels, this property is the perfect place to soak up some sun. Indulge in a body treatment, a massage, and a manicure/pedicure at Renova Spa, the onsite spa. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature Japanese cuisine and more. Aerobics classes are offered at the health club; other things to do include snorkeling, sailing, and beach volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a grocery/convenience store.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, a porter/bellhop, and a gift shop
  • ATM/banking services, a computer station, and a 24-hour front desk
  • Guest reviews give top marks for the location
Room features
All 372 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like separate sitting areas and bathrobes. Guest reviews say good things about the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Balconies, separate sitting areas, and coffee/tea makers

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 7 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Don Roberto
  • Sakura
  • Los Arcos
  • Krystal
  • Black & White

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Fitness center
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property - October 2016
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

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Policies

Check-in

91% of travellers were happy with check-in
Check-in from 3:00 PM - 11 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul

Frequently asked questions

Does Riu Palace Las Americas All Inclusive - Adults Only have a pool?

Yes, this property has 3 outdoor pools.

Is Riu Palace Las Americas All Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Palace Las Americas All Inclusive - Adults Only?

Self parking is free at this property.

What time is check-in at Riu Palace Las Americas All Inclusive - Adults Only?

Check-in is from 3:00 PM - 11 PM.

What time is check-out at Riu Palace Las Americas All Inclusive - Adults Only?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Riu Palace Las Americas All Inclusive - Adults Only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Riu Palace Las Americas All Inclusive - Adults Only located?

Located in Zona Hotelera, this beachfront property is next to a golf course, 0.1 mi (0.2 km) from Plaza Caracol Mall, and 2.4 mi (3.8 km) from La Isla Shopping Mall. Caracol Beach and Costa Occidental de Isla Mujeres National Park are also within 5 minutes.

Can I cancel my reservation for free at Riu Palace Las Americas All Inclusive - Adults Only and receive a full refund?

Yes, Riu Palace Las Americas All Inclusive - Adults Only offers free cancellation on select room rates, because flexibility matters! Please refer to Riu Palace Las Americas All Inclusive - Adults Only cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 2303 out of 3437 reviews
5 - Excellent 67%
Rating 4 - Good. 688 out of 3437 reviews
4 - Good 20%
Rating 3 - Okay. 246 out of 3437 reviews
3 - Okay 7%
Rating 2 - Poor. 96 out of 3437 reviews
2 - Poor 3%
Rating 1 - Terrible. 104 out of 3437 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Amanda
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love staying at the Riu. This is our second location staying with this company and we will continue to do so. Always friendly staff, very clean, food and drinks are excellent, the room cleaning and service is very fast and we can't wait to go back. I don't have one bad thing to say. This Riu definitely exceeded our expectations!
Stayed 7 nights in Sep 2022

5/5 Excellent

Maryam
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this hotel, perfect place for vacation! Thank you RIU :)
Stayed 6 nights in Sep 2022

1/5 Terrible

Serap
Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Bad attitude, terrible food
Stayed 4 nights in Sep 2022

5/5 Excellent

Holly Lynn
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained. We enjoyed that it is a touch on the smaller side, making it easy to walk around.
Stayed 7 nights in Sep 2022

5/5 Excellent

Phuong
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good employees