Find Hotels by Excellence Resorts in Chacmuchuch from CA $848

"The room was clean and organized. The staff was friendly and helpful. The food was decent. The property had some construction going on that reatricted us from using some areas. Also, the property doesn't have an indoor place for evening events and fun. Overall this is a good place for vacation."

"The beach was beautiful but small. The beach and main pool area was cramped and crowded. Restaurants were good and not real busy."

"The hotel was exceptionally pleasant and one of the most exceptional accommodations I have ever experienced. "

"The staff and workers all were very pleasant. They all worked hard and put 100% effort to make the trip enjoyable. The one nightmare we had was with Palace Elite offices. Very pushy in trying to make you join their membership. They made a mistake with out billing which ended up overcharging our bill. We spend hours and hours of our vacation trying to clear up this bill and they still didnt take care of it. "

"Our stay at Seadust was disappointing and not as relaxing as we had hoped. The resort was very noisy, with constant banging sounds that made it hard to rest and enjoy our time. Shortly after arrival, we were approached by staff offering a discount and “VIP breakfast” in exchange for attending a 90-minute presentation for their Infinity Travel Club. We agreed based on the timeframe given, but it ended up taking half of our day. The sales team was very pushy, and once we declined, their attitude changed completely and felt rude and unwelcoming. The “VIP breakfast” did not feel VIP at all, the food was the same as the buffet, just served in a different location. Overall, the food quality throughout the resort was mediocre. We felt this experience was disrespectful of our time and it negatively affected our overall stay."

"Interior of the resort was quite beautiful. Exterior of the resort leaves quite a bit to be desired. The pool area is very condensed and crowded. You feel like you’re on top of the other guests at all times. We spent a lot of our vacation just waiting. Waiting on line for someone at the front desk, waiting in line for the buffet, waiting for service at the pool…just waiting. Pool chairs are nearly impossible to come by. Prepare to pay to rent a cabana if you want somewhere to sit down - or wake at 7:30 AM to save a pool chair. The resort really needs a better solution for the amount of chairs that are being “reserved” but sit empty all day. Restaurant reservations are very difficult at several restaurants in the resort particularly the steakhouse and Italian restaurant. Your best bet is to show up and see if anyone was a no-show and get a walk-in table. The best way to sum up this resort is simply ‘mid’. Not awful, not great. Mid-level quality, mid-level service mid-level amenities. It was a fair price for what we got, but I would not return, nor would I recommend. "

"Good"

"Most employees are very nice and friendly "

"A time was had !!! "