Room type

Standard Room

Max Occupancy: 4 guests (up to 3 children)


Get an overview of this hotelDowntown convenience and free shuttle to the public beach

Walk to downtown

This pretty hacienda-style hotel is located on the northern edge of Cancún's main shopping, dining, and business area, within easy walking distance of the downtown core.

Beach shuttle and pool

Amenities at this downtown hotel include a courtyard pool, fitness and business centers, and a complimentary shuttle to a beach club.

Mexi-Caribe décor

Décor in the 174 guestrooms is a simple mix of Mexican and Caribbean styles, including works by local artists. All rooms have tile floors, pastel bedspreads, and free Wi-Fi.

Hotel Amenities

Hotel Amenities

The 174-room downtown Adhara Hotel Hacienda Cancun contains a quiet, circular, marble-floor lobby rising the hotel's full 4 stories to a dome ceiling. Works by local artists and artisans can be found in public spaces and guestrooms.

The hotel includes a business center providing complimentary Wi-Fi, 9 meeting rooms, a fitness center, and a tour desk for booking excursions to eco-adventure parks and archaeological sites. Guests must take buses or taxis to visit the beach.

Like all major Cancún hotels, this hotel is equipped with a water-purification system. A free buffet breakfast is offered daily. Convenient amenities include secure parking, a playground, and complimentary pool cabanas. Newspapers in the lobby are complimentary.

  • Outdoor pool 
  • Children's pool 
  • Bar/lounge 
  • Garden 
  • Multilingual staff 
  • Gift shops or newsstand 
  • Airport transportation - drop-off (surcharge) 
  • Total number of rooms - 174 
  • Number of floors - 4 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • 24-hour health club 
  • Free WiFi 
  • 24-hour front desk 
  • Elevator/lift 
  • Snack bar/deli 
  • One meeting room 
  • Laundry facilities 
  • Poolside bar 
  • Luggage storage 
  • Year Built 1988 
  • Free self parking 
  • Free pool cabanas 
  • Pool sun loungers 
  • Number of buildings/towers - 1 
  • Business center 
  • Dry cleaning/laundry service 
  • Tours/ticket assistance 
  • Restaurant 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Snack bar/deli  
  • Laundry facilities  
  • Playground on site  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Free cribs/infant beds 
  • Coffee/tea maker 
  • Hair dryer 
  • Air conditioning 
  • Room service (limited hours) 
  • Iron/ironing board 
  • Phone 
  • Free bottled water 
  • In-room safe (laptop compatible) 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Shower/tub combination 
  • LCD TV 
  • Rollaway/extra beds (surcharge) 
  • Desk 
  • Cable TV service 
  • Free WiFi 

Where to Eat

Alhena - Wood beams, vaulted ceilings, stone columns, pastel walls, and table linens create a pretty, rustic Mexican atmosphere. Alhena serves both buffet and à la carte breakfasts and lunches and à la carte dinners. Brunch is served on Sundays.

El Patio - This spot next to the pool serves lunches of light foods like ceviche and hamburgers and offers terrace seating under white umbrellas.

Lobby Bar - For a more casual experience, Alhena's menu can be enjoyed here.

Nearby Things to Do

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Sailing nearby 
  • Personal motorized watercraft on site 
  • Surfing/boogie boarding nearby 
  • Windsurfing nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Playground on site 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time ends at 6 PM

Minimum check-in age is 18

Check-in time starts at 3 PM


Check-out time is 1 PM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Hotel Name

We should mention

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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