Riviera Maya Yoga Vacations

The premium package was good. Spa and excursions seemed to have a lot of miss information. One price to get you in and another at the time of the service.

Service, cleanlines food is all great. Best area on the beach and they clean it all day long. It is quieter resort and smaller, so less food options, but that was perfect for us. Spa and Hydrothreapy are very nice. No need to worry about reserving chairs by the pool or beach. It is a great resort.

This is my second stay in this resort. I like it, but not sure I’d return. Custom restaurants are not great anymore, they share food with a main restaurant. Drinks are fine. The biggest issue this time were loud noisy tourists from the US one night and Italian another night. They woke me up with their yelling from the outside at 3 am from the 42/7 open bar. Management and administrators do not do any precautions before I called the reception. Even after that it took about an hour to get asleep. It was a tranquilizing experience back in 2023, but this time 2 of 7 nights of bad sleep :(

Check in took about an hour. Room was clean. Our room didn’t have hot water the first day until we called maintenance and taught us the “trick” to get hot water running. Food and activities were good. No room service unless you were royal elite. No liquor in room just beer, soda and water. Overall great resort. We had a concierge that reserved restaurants and those were great. Beach and pools were nice.

Great hotel! Good service but expensive restaurants, Chicago downtown prices!

You are greeted at the premises with a glass of champagne! You are waited on hand and foot, even when you are laying out by your room. We will definitely be returning!! The food, the service was excellent and our tours were just as we expected!! Fabulous!!!

Great hotel! Good service but expensive restaurants, Chicago downtown prices!

Only downside was the noise of cleaners at 6am. The rooms need to be more sound proof. Obviously hotel needs to be cleaned.

This is my second stay in this resort. I like it, but not sure I’d return. Custom restaurants are not great anymore, they share food with a main restaurant. Drinks are fine. The biggest issue this time were loud noisy tourists from the US one night and Italian another night. They woke me up with their yelling from the outside at 3 am from the 42/7 open bar. Management and administrators do not do any precautions before I called the reception. Even after that it took about an hour to get asleep. It was a tranquilizing experience back in 2023, but this time 2 of 7 nights of bad sleep :(

Service, cleanlines food is all great. Best area on the beach and they clean it all day long. It is quieter resort and smaller, so less food options, but that was perfect for us. Spa and Hydrothreapy are very nice. No need to worry about reserving chairs by the pool or beach. It is a great resort.

The premium package was good. Spa and excursions seemed to have a lot of miss information. One price to get you in and another at the time of the service.

The hotel is very pretty and definitely great for pictures. The AC worked well, hot water was always available, and the front desk consistently answered when needed. However, there were some major downsides. Because the hotel is on the beach, ants did get onto the bed, which was uncomfortable. The shower and toilet area also had windows with no covers, which felt awkward and lacking privacy. The food at the restaurants we tried was not good and extremely overpriced. One experience was especially disappointing — at the restaurant near the beach with the pool and mirror, I ordered a Sex on the Beach drink and found a fly in my cup. Despite this, the drink was still added to my bill. Overall, the hotel looks nice but the issues with cleanliness, privacy, and food quality made the stay less enjoyable.

Unforgettable and romantic experience! This hotel became our second home, our room was spotless and beautiful, the beach was beautiful and you can get service to your beach beds, the amenities, the food and wellness services like everyday yoga at 8 am really made our stay a wonderful time, my husband and I will certainly come back as soon as we can, thank you so much Alaya Tulum!

You are greeted at the premises with a glass of champagne! You are waited on hand and foot, even when you are laying out by your room. We will definitely be returning!! The food, the service was excellent and our tours were just as we expected!! Fabulous!!!