A tropical beach with clear turquoise waters, numerous boats, and a resort area with thatched-roof buildings.

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Top Riviera Maya Hotel Reviews

Grand Palladium Kantenah Resort & Spa All Inclusive

Grand Palladium Kantenah Resort & Spa All Inclusive

10/10 Excellent
"We just returned from a week at the Grand Palladium Family Select Riviera Maya. The week was perfection! From the accommodations to the staff to the yummy food and everything else! Check in was a breeze! Our bags were taken upon arrival and brought to our room when it was ready. When we checked in we were offered an upgrade from the garden view junior swim out room to the beach front swim out. What a great upgrade! Out butlers were great! Emmanuel, Don, and Luis were always checking in via WhatsApp to see if there was anything they could do to make our trip better. Day one they were able to make all of our dining reservations for the week. Towards the end of the trip my son got swimmers ear and Don assisted in helping us get prescription ear drops delivered from Play del Carmen. That in itself was beyond and above what I expected. It made the flight home so much better! They even were able to get him and Xbox to play in the room while his ears couldn’t get wet. Since we had a beachfront swim out, the Sandcastle bars wait staff and bartenders would wait on us from our swim out pool! Major shout out to Joel, Leo, Jose and Alfredo! Always so friendly and accommodating! They really helped make our trip perfect! The nest was the perfect spot for breakfast daily. The wait staff were always ready for us and made our mornings great! We will certainly be returning to this location in the future. We were made to feel like family!"
Lynsey 7-night trip
Posted 3 hours ago
Grand Palladium Kantenah Resort & Spa All Inclusive

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