Expedia Verified Review
5 / 5 Excellent
I would highly recommend this resort to anyone looking for a nice place to relax and enjoy themselves. The resort is only 3 years old and was closed for a year during covid. It is beautiful and so well maintained. I laughed when a couple we were with mentioned her husband had on new shoes and the soles were still white. They are meticulous about the common areas and you can tell the staff cares about the resort. Our room was the partial ocean view romance room and it was gorgeous. We were welcomed with chocolate covered strawberries and champagne. The fridge was stocked and all included. The stone shower was beautiful and opened to the bathroom and the room with an ocean view. It truly was spectacular. The pool area was spotless clean, plenty of chairs, not crowded and the service was exceptional. Ernesto is the best and never let my glass get empty. He went above and beyond and another guest told me how he went to the buffet to get almond milk for the cafe so she could have a coffee. Reminder, he's the pool server...not related to either of these other areas or responsible for that, but went out of his way to do so. This was the common theme at this resort. The coffee cafe-AWESOME! Carmel Machiotto on ice-YUM!!! The frozen drinks at the pool were great as well. Food: Japanese Steak House-Yes & do hibachi-sign up the night before. DO the shows in the Moon Lounge-Studio 54 and Burlesque both a great time! Only complaint should have stayed a few more days.
Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only
A verified traveller stayed at Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only
Posted 2 days ago