Ctra Federal Cancun - Playa Del Carmen, Playa del Carmen, QROO, 77710
Explore the area
El Camaleon Mayakoba Golf Course3 min drive
Tres Rios Ecopark9 min drive
Gran Coyote Golf15 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)44 min drive
Room options
About this area
Playa del Carmen
Located in Playa del Carmen, Fairmont Mayakoba is near theme parks and on the beach. Xcaret Eco Theme Park is a popular attraction and the area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach. Traveling with kids? Consider Temazcal Natura and Cenote Chaak Tun. With parasailing and rafting nearby, you'll find plenty of adventures in the water.
Upscale aparthotel on the beach, with 5 outdoor swimming pools
Spend the day relaxing at the beach, practicing your swing on Fairmont Mayakoba 's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the aparthotel's 4 restaurants. Each apartment boasts a deep soaking tub and offers free WiFi and a furnished balcony. Thoughtful touches include bathrobes and slippers, and also available are free wired Internet and an LED TV.
Fairmont Mayakoba offers 401 accommodations with safes and complimentary newspapers. Rooms open to furnished balconies or patios. Beds feature premium bedding. LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
A golf course, an outdoor tennis court, a health club, and complimentary bicycles are featured at the aparthotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Willow Stream Spa has 20 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Awards and affiliations
Green / Sustainable Property This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), Bureau Veritas (3rd party expert - Global), and Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Property is kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Beach
On a white sand beach
Beach loungers
Beach towels
Beach umbrellas
Beachside massages
Pool/Spa
20 treatment rooms
5 outdoor pools
Aromatherapy
Beachside massages
Body scrubs
Body wraps
Couples treatment rooms
Facials
Full-service spa
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Pool loungers
Pool umbrellas
Sauna
Spa tub
Steam room
Turkish bath
Internet
Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Limo/town car service
Family friendly
Babysitting (surcharge)
Children's club (surcharge)
Children's pool
Free crib
Playground
Restaurants on site
Hix Bar & Lobby Lounge
Ki Beach Bar & Korean BBQ
La Cantina
La Laguna Grill and Bar
Tauro Steakhouse
Food and drink
Coffee/tea maker
Dining
Daily full breakfast available for a fee: USD 25–32 per person
2 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Limited room service
Snack bar/deli
Bedrooms
Hypo-allergenic bedding
Premium bedding
Rollaway/extra bed: USD 55 per night
Bathroom
1 bathroom
Bathrobes
Deep soaking bathtub
Designer toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Slippers
Entertainment
LED TV with premium satellite channels
Library
Pay movies
Piano
Outdoor areas
Furnished balcony/patio
Garden
Picnic area
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Business center
Computer station
Conference center (40,000 square feet of space)
Desk
Meeting rooms
Climate control
Air conditioning
Ceiling fan
Pets
Pet friendly
Welcoming dogs only
Up to 25 lbs
Fee: USD 25 per pet per night
Service animals exempt from fees
Food and water bowls
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 55.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Resort fee: USD 30.00 per person, per night
The resort fee includes:
Pool access
Sporting facilities or equipment
In-room bottled water
Concierge service
Housekeeping
Additional inclusions
We have included all charges provided to us by the property.
Optional extras
Breakfast fee: between USD 25 and USD 32 per person (approximately)
Airport shuttle fee: USD 256 per vehicle (roundtrip)
Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 55.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Fairmont Mayakoba
Fairmont Mayakoba Hotel
Fairmont Mayakoba Hotel Playa del Carmen
Fairmont Mayakoba Playa del Carmen
Mayakoba Fairmont
Fairmont Hotel Playa Del Carmen
Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Fairmont Playa Del Carmen
Playa Del Carmen Fairmont
Fairmont Mayakoba Resort Playa del Carmen
Fairmont Mayakoba l Carmen
Fairmont Mayakoba Aparthotel
Fairmont Mayakoba Playa del Carmen
Fairmont Mayakoba Aparthotel Playa del Carmen
Frequently asked questions
Does Fairmont Mayakoba have a pool?
Yes, this property has 5 outdoor pools and a children's pool.
How much does it cost to stay at Fairmont Mayakoba ?
As of Feb 2, 2023, prices found for a 1-night stay for 2 adults at Fairmont Mayakoba on Feb 8, 2023 start from CA $712.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Fairmont Mayakoba pet-friendly?
Yes, this property allows dogs with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.
How much is parking at Fairmont Mayakoba ?
Self parking and valet parking are free at this property.
What time is check-in at Fairmont Mayakoba ?
Check-in is from 3:00 PM - noon.
What time is check-out at Fairmont Mayakoba ?
Check-out is at noon.
Does Fairmont Mayakoba provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 256 per vehicle applies.
Where is Fairmont Mayakoba located?
This Playa del Carmen aparthotel is on the beach, 2.9 mi (4.6 km) from Playa Xcalacoco, and within 6 mi (10 km) of Playa del Carmen Main Beach and Maroma Beach. Punta Esmeralda Beach and Playa 88 are also within 6 mi (10 km).
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
Edgar was incredible, he took care of every need we had. Property is one of a kind, given the nature of the property and amenities, the only slight downside was the food did not fully live up to the other area of the resort. Would still return without hesitation.
Mayakoba is a unique ecological preserve with mangrove trees, lagoons, monkeys and coatis as well as pristine sandy beaches for which Cancun is famous. The service was great with many helpful staff. A peaceful sanctuary:)
We love the facility, cleanliness, and our room. The beach and the water canals were impressive. However, the food, beverage, and towel service were slow and inadequate. Overall, it was a pleasant stay but could have been excellent if the service was better.
Beautiful property. Fantastic experience. The food choices are only ok despite being expensive, but you do have access to restaurants at other resorts in Mayakoba. Don’t forget to visit the cenote and pueblito on property. All in all, one of the best resort experiences we’ve had.
The beach is just stunning . The property is very beautiful. Reaching the front desk by phone was a nightmare and the communication was disappointing. Traffic delays due to construction should be communicated to guests who are checking out that day because clearly this would impact them. Staff was polite but not always very responsible or responsive with request for dinner reservations etc. It looked like they were overwhelmed with the number of guests . If so , please don’t overbook .
swati
8/10 Good
Katharina
Oct 21, 2022
Liked: Cleanliness, room comfort
Katharina
Stayed 3 nights in Oct 2022
10/10 Excellent
vinay
Travelled with family, Travelled with family and small children
property is gorgeous and massive, staff was very prompt and nice, construction on beach, expected better food for Fairmont.. over all 4 star
vinay
Stayed 4 nights in Oct 2022
10/10 Excellent
Christopher
Travelled with family
Oct 10, 2022
Liked: Cleanliness, room comfort
Truly loved this resort.....out fourth time here. The room updates look fantastic as well though the bathtubs probably should be updated next.
Staff is incredible and the whole ambiance is simply great.