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Fairmont Mayakoba

Star Rating
5 out of 5
Photo gallery

Reviews

4.6 / 5Exceptional
1,241 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    El Camaleon Mayakoba Golf Course
    14 min walk
  • Popular Location
    Grand Coral Golf Riviera Maya
    11 min drive
  • Popular Location
    Tres Rios Ecopark
    11 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    47 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Fairmont Room, 2 Queen Beds, Non Smoking, Garden View

    Room Amenities

    • Sleeps 4
    More details
  • Casita, Deluxe Room, 1 King Bed, Non Smoking, Garden View

    Room Amenities

    • Sleeps 3
    More details
  • Casita, Deluxe Room, 2 Queen Beds, Non Smoking, Garden View

    Room Amenities

    • Sleeps 4
    More details
  • Casita Signature, Room, 1 King Bed, Non Smoking, Canal View

    Room Amenities

    • Canal view
    • Sleeps 3
    More details
  • Casita Signature, Room, 2 Queen Beds, Non Smoking, Canal View

    Room Amenities

    • Canal view
    • Sleeps 4
    More details
  • Beach Area Casita Room, 1 King Bed, Canal View

    Room Amenities

    • Canal view
    • Sleeps 3
    More details
  • Beach Area Casita Room 2 Queen Beds, Canal View

    Room Amenities

    • Canal view
    • Sleeps 4
    More details
  • Fairmont Room, 1 King Bed, Non Smoking, Garden View

    Room Amenities

    • Sleeps 3
    More details

About this area

Playa del Carmen

Located in Playa del Carmen, Fairmont Mayakoba is near theme parks and on the beach. Quinta Avenida and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark and Maroma Beach. Travelling with kids? Consider Xcaret Eco Theme Park and Xplor Theme Park.

What's nearby

  • Popular Location
    El Camaleon Mayakoba Golf Course - 14 min walk
  • Popular Location
    Grand Coral Golf Riviera Maya - 11 min drive
  • Popular Location
    Tres Rios Ecopark - 11 min drive
  • Popular Location
    Guadalupe Church - 14 min drive
  • Popular Location
    Punta Esmeralda Beach - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • Where to eat
  • Las Brisas Restaurant – Poolside restaurant with a bar offering Mexican cuisine. Serves breakfast, lunch and dinner daily. Reservations required.
  • El Puerto – Al fresco dining restaurant offering international cuisine. Serves dinner daily.
  • La Laguna Grill and Bar – Poolside restaurant offering Mexican cuisine. Serves breakfast, lunch and dinner daily.
  • Cafe Maya – Poolside café. Serves lunch and dinner daily.

About this property

Fairmont Mayakoba

Spend the day relaxing at the beach, practising your swing on Fairmont Mayakoba's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 401 rooms boast deep soaking bathtubs, and offer free WiFi and furnished balconies or patios. Free wired Internet and 24-hour room service are standard, as are LED TVs with satellite channels.

All-inclusive details

All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Policies

Check-in

Check-in available 24 hours
Express check-in

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 55.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of USD 25 per pet, per night.
  • Dogs only
  • Up to 25 lb/11 kg
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Property payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.02 per accommodation, per night
  • Sanitation services: USD 1.05 per night
  • Resort fee: USD 22.00 per person, per night
The resort fee includes:
  • Pool access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Internet access
  • Concierge/Valet service
  • Parking
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 25 and USD 32 per person (approximately)
  • Airport shuttle fee: USD 256 per vehicle (roundtrip)
  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with pets must contact the resort after booking via this Web site and before arrival. The resort will send a confirmation.
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Fairmont Mayakoba Resort Playa del Carmen
  • Fairmont Mayakoba Playa del Carmen
  • Fairmont Mayakoba l Carmen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily: USD 25-32 per person
  • Buffet and à la carte meals, snacks and beverages included
  • 5 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 5 outdoor pools
  • Aerobics classes
  • Boat tours
  • Canoeing
  • Children's pool
  • Ecotours
  • Free bike hire
  • Full-service spa
  • Golf course
  • Golf driving range
  • Health club
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Surfing/boogie boarding
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Japanese
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (40000 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • LED TV
  • pay films
  • premium channels
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Golf
  • Parasailing
  • Rafting
  • Theme parks

Where to eat

  • Las Brisas Restaurant – Poolside restaurant with a bar offering Mexican cuisine. Serves breakfast, lunch and dinner daily. Reservations required.
  • El Puerto – Al fresco dining restaurant offering international cuisine. Serves dinner daily.
  • La Laguna Grill and Bar – Poolside restaurant offering Mexican cuisine. Serves breakfast, lunch and dinner daily.
  • Cafe Maya – Poolside café. Serves lunch and dinner daily.
  • El Lobby Lounge – Restaurant offering fusion cuisine. Serves light fare daily.
4.6

Exceptional

5 - Excellent
908
4 - Good
242
3 - Okay
55
2 - Mediocre
20
1 - Poor
16
4.8
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great propert and facilities!! The pools and grounds are immaculate! The staff are hospitable and polite! Strongly advise the river cruise around the property. Beach is Amazing and well maintained. Not much night life but thats not why I was there!

Stayed 3 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property had the best breakfast buffet. Ours was included. They also didn’t have our room ready, so they upgraded us. The staff were all attentive and super helpful. We were there to attend a wedding at the neighboring Rosewood. There were SUVs (included as a service paid through the resort fee) that took you to the other properties. I didn’t wait more than 10 minutes for an SUV to show up. I loved my stay here. The room was beautiful, the beach was not crowded, the pools were great. The property in the jungle was gorgeous. Can’t wait to come back for another visit.

Stayed 3 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone was so nice and helpful. The property is beautiful and well maintained.

Stayed 3 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This traveller didn’t leave comments with their review
Stayed 7 nights in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This traveller didn’t leave comments with their review
Stayed 7 nights in Sep. 2019

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