Find Waterpark Hotels in Riviera Maya from CA $184

"A wonderful experience, The staff were outstanding, and the resort was beautiful."…""A wonderful experience, The staff were outstanding, and the resort was beautiful."WWW…"

Reviewed on Feb. 23, 2021

"The hotel was clean, very polite staff, good food, great entertainment. I'll come back soon."…""The hotel was clean, very polite staff, good food, great entertainment. I'll come back soon."WWW…"

Reviewed on Feb. 23, 2021

"We loved it so much, we extended our stay from 5 to 11 nights! My girls did virtual school while relaxing by the beautiful beach and pool. It was perfect!"…""We loved it so much, we extended our stay from 5 to 11 nights! My girls did virtual school while relaxing by the beautiful beach and pool. It was perfect!"WWW…"

Reviewed on Feb. 20, 2021

"The property is absolutely beautiful! Staff are friendly and fun. Food options were a little limited due to COVID but they did a great job keeping everything clean and people distanced. The on-site testing was a huge bonus and results came back within minutes. The beach and pools were amazing and ..."…""The property is absolutely beautiful! Staff are friendly and fun. Food options were a little limited due to COVID but they did a great job keeping everything clean and people distanced. The on-site testing was a huge bonus and results came back within minutes. The beach and pools were amazing and ..."WWW…"

Reviewed on Feb. 23, 2021

"Everything was great other than the iguanas."…""Everything was great other than the iguanas."WWW…"

Reviewed on Mar. 22, 2020

"Overall, we had an amazing time at this hotel. The beach was very nice and perfect for swimming with kids. Hotel grounds were also very clean and unique, jungle-like setting! We felt very safe during the pandemic. We had an amazing room and enjoyed our stay immensely. The service in this hotel was ..."…""Overall, we had an amazing time at this hotel. The beach was very nice and perfect for swimming with kids. Hotel grounds were also very clean and unique, jungle-like setting! We felt very safe during the pandemic. We had an amazing room and enjoyed our stay immensely. The service in this hotel was ..."WWW…"

Reviewed on Feb. 23, 2021

"What we like best was Jacqueline the manager. She help us with the birds problem in our room. They tried to get rid of them and when that did not happen she moved us to another room just as nice even better. Did not like was getting over charge or charge more for a Half Tomahawk steak and lobster ..."…""What we like best was Jacqueline the manager. She help us with the birds problem in our room. They tried to get rid of them and when that did not happen she moved us to another room just as nice even better. Did not like was getting over charge or charge more for a Half Tomahawk steak and lobster ..."WWW…"

Reviewed on Feb. 21, 2021

"Our family of four really enjoyed our vacation at Barcelo and the resort exceeded my expectations in every way especially the amazing service from the staff at every restaurant buffet reception and even cleaning. Highly recommend, cannot praise enough, great job guys! Food at the restaurants was ..."…""Our family of four really enjoyed our vacation at Barcelo and the resort exceeded my expectations in every way especially the amazing service from the staff at every restaurant buffet reception and even cleaning. Highly recommend, cannot praise enough, great job guys! Food at the restaurants was ..."WWW…"

Reviewed on Jan. 5, 2021

"Was a good experience and everything was good in my stay"…""Was a good experience and everything was good in my stay"WWW…"

Reviewed on Jan. 5, 2021

"Swim out rooms in the family club were great. Safe and convenient."…""Swim out rooms in the family club were great. Safe and convenient."WWW…"

Reviewed on Mar. 10, 2020

"Some of the Barcelo properties were shut down, including the one we originally booked. We were placed in the adults only which felt like a big upgrade! All staff wore masks and cleaned appropriately. Felt very safe and clean."…""Some of the Barcelo properties were shut down, including the one we originally booked. We were placed in the adults only which felt like a big upgrade! All staff wore masks and cleaned appropriately. Felt very safe and clean."WWW…"

Reviewed on Feb. 21, 2021

"Rooms have been remodeled and clean Resort had far less people and were maintain strict guidelines. we touched nothing at the buffet. No lines no waiting for anything staff amazingly attentive at every station to place your food on your plate. Nothing in reach for people to touch and put back. Masks ..."…""Rooms have been remodeled and clean Resort had far less people and were maintain strict guidelines. we touched nothing at the buffet. No lines no waiting for anything staff amazingly attentive at every station to place your food on your plate. Nothing in reach for people to touch and put back. Masks ..."WWW…"

Reviewed on Dec. 8, 2020

"Pros: *Great access to the beach. And there were lots of chairs. Bar and food access on the beach *Plenty of pool area with seating *Numerous bars *Food seasoned well with decent variety available *Great & helpful staff *Daily turn down service Cons: *Limited evening dining options *Room service ..."…""Pros: *Great access to the beach. And there were lots of chairs. Bar and food access on the beach *Plenty of pool area with seating *Numerous bars *Food seasoned well with decent variety available *Great & helpful staff *Daily turn down service Cons: *Limited evening dining options *Room service ..."WWW…"

Reviewed on Feb. 15, 2021

"Had a great stay! Was please with everything. Only thing is they should allow dinner reservations a day before."…""Had a great stay! Was please with everything. Only thing is they should allow dinner reservations a day before."WWW…"

Reviewed on Feb. 23, 2021

"This was our 5th trip to Sandos Caracol. While we had a wonderful time, it was much different than the previous four, due mostly to Covid limitations. Positives included our access to Los Lirios for breakfast and lunch (we were booked for the Select Club, and the Select Club restaurant was not opened ..."…""This was our 5th trip to Sandos Caracol. While we had a wonderful time, it was much different than the previous four, due mostly to Covid limitations. Positives included our access to Los Lirios for breakfast and lunch (we were booked for the Select Club, and the Select Club restaurant was not opened ..."WWW…"

Reviewed on Sep. 30, 2020

"Great food for everyone. Kids and adults were all very happy wtih the buffet options. The al a carte restaraunts were fantastic. The staff is amazing, friendly and works really hard to make sure everything is great. Great cleaning protocals to make us feel safe while on site. Kids had an amazing ..."…""Great food for everyone. Kids and adults were all very happy wtih the buffet options. The al a carte restaraunts were fantastic. The staff is amazing, friendly and works really hard to make sure everything is great. Great cleaning protocals to make us feel safe while on site. Kids had an amazing ..."WWW…"

Reviewed on Feb. 21, 2021

"The food was great! Ricardo from the Steak House was amazing! and the two men from the bowling alley as well! dont remember their names, but the best!"…""The food was great! Ricardo from the Steak House was amazing! and the two men from the bowling alley as well! dont remember their names, but the best!"WWW…"

Reviewed on Feb. 15, 2021

"Overall, the resort was favorable! The staff was great. The cleanliness of our room was excellent!!! My only gripe is the gnats and mosquitoes were unbearable! Also, the food was horrible! El Templo was good and the cook was amazing!"…""Overall, the resort was favorable! The staff was great. The cleanliness of our room was excellent!!! My only gripe is the gnats and mosquitoes were unbearable! Also, the food was horrible! El Templo was good and the cook was amazing!"WWW…"

Reviewed on Feb. 21, 2021

"The people were great. The food was great. And the walk down the beach was perfect. Love this place!"…""The people were great. The food was great. And the walk down the beach was perfect. Love this place!"WWW…"

Reviewed on Jan. 21, 2021

"Jose luis! Great service. Very great people all around. Made my trip very enjoyable. Thanks for the great hospitality. Covid19 test was easy too. Smooth experience all around."…""Jose luis! Great service. Very great people all around. Made my trip very enjoyable. Thanks for the great hospitality. Covid19 test was easy too. Smooth experience all around."WWW…"

Reviewed on Feb. 22, 2021