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This was a wonderful place that I never imagined I would experience. I had monkeys visit me every morning. There were tame wild deer, coatimundi, large iguana, cute large rodent things, all set in a beautiful lush tropical setting. Lots of nature paths. Very clean and well maintained. Great food. ...
Lovely staff, very friendly. Beautiful resort with plenty to offer. The cenote was awesome to snorkel in. Absolutely loves this place and would go there again.
Hotel and accommodations were great. I was upgraded to a better room without even asking. The preferred club was not worth the money. Nothing really speacial, besides upgraded bar, but you would have to get through the pushy VIP concierge. Did not like being harrased about coming to a sales meeting. ...
Jorge & Fidel are poolside waiter/bartender were fantastic!! The banana mama was not short of flavor or alcohol!
We thought the Royal was perfect. Great food, great service and extraordinary views. We can't wait to return.
Great facilities, staff, pools, beach restaurants and food. Highly recommend. Hated to leave, can't wait to return.
The hotel was beautiful. The staff was amazing, very friendly. So much to do without having to leave the grounds. The only downfall was our room in the Platinum section smelled like mildew/mold. The room itself was comfortable and stocked very well if not for the smell it would be a 10/10
Food is amazing. Definitely check out the French, Italian restaurants. Ginger( sushi, teppan) is good too. Lots to choose from. Breakfast and lunch buffets. One in lobby and I'm on the beach. Beautiful resort with nice clean spacious rooms. Would go back for sure
They missed up with our reservations the rooms that we blocked were not available anymore so they apologize and upgraded to a better room!!! Then the check in time also was delayed to 5:00 pm instead of 3:00 pm but they offered a credit towards our stay Overall I would recommend this Resort because ...
Want to indulge in a VIP-worthy retreat? The most luxurious hotels in Riviera Maya are the spots for you. From small resorts with a friendly atmosphere to large complexes with an array of dining and entertainment options, the luxury hotels in Riviera Maya whisk you away from everyday life with an array of amenities any celebrity would love.