10/10 Excellent
Jordan
Travelled with partner
Jun 8, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jordan
Stayed 7 nights in May 2023
Choose dates to view prices
Mahekal Beach Front Resort & Spa
Photo gallery for Mahekal Beach Front Resort & Spa
Overview of Mahekal Beach Front Resort & Spa
VIP Access
Mahekal Beach Front Resort & Spa
9.0 out of 10 Wonderful
9.0/10 Wonderful
Popular amenities
- Pool
- Hot tub
- All-inclusive
- Spa
- Pet-friendly
- Restaurant
38 St And The Beach, Playa del Carmen, QROO, 77710
Explore the area
- Playa del Carmen Main Beach2 min walk
- Mamitas Beach2 min walk
- Quinta Avenida11 min walk
- Cancun, Quintana Roo (CUN-Cancun Intl.)50 min drive
Perks for members at select top-rated stays
Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Room options
About this area
Playa del Carmen
Mahekal Beach Front Resort & Spa is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is in a shopping district and on the beach. Quinta Avenida and Quinta Alegría Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park. Looking to enjoy an event or a game while in town? See what's going on at Mario Villanueva Stadium Madrid. Snorkeling, water skiing, and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
What's nearby
- Playa del Carmen Main Beach - 2 min walk
- Mamitas Beach - 2 min walk
- Mario Villanueva Stadium Madrid - 9 min walk
- Pier Navega - 11 min walk
- Quinta Avenida - 11 min walk
Getting around
Restaurants
- Mamita's Beach Club - 7 min walk
- Club de la Cerveza - 5 min walk
- El Punto The Venezuelan Corner - 4 min walk
- La Cueva del Chango - 4 min walk
- La Vagabunda de la 38 - 2 min walk
About this property
Mahekal Beach Front Resort & Spa
All-inclusive details
All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
À la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues
Land activities
Bicycling
Fitness facilities
Entertainment
Onsite entertainment and activities
Onsite live performances
Awards and affiliations
Mahekal Beach Front Resort & Spa is listed in the 2021 Travel + Leisure 500.
Languages
English, French, German, Italian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property for guests without COVID-19 vaccination
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a USD 90 fee, and antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations required for on-site testing
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Internet access
Parking and transportation
- Offsite parking within 16 feet (USD 10 per day)
- Street parking available
- 24-hour roundtrip airport shuttle (surcharge)
Food and drink
- Daily cooked-to-order breakfast available 7:00 AM–10:00 AM for a fee: USD 12–40 per person
- 3 bars/lounges
- 3 restaurants
- A beach bar
- A coffee shop/cafe
- A poolside bar
- A swim-up bar
- Couples/private dining
- Snack bar/deli
Restaurants on site
- Agave
- Cocina
- Fuego Restaurante y Bar
- Itzi Pool Bar
- Las Olas
Things to do
- 4 outdoor pools
- Beach yoga
- Bicycle rentals
- Bicycle tours
- Billiards/pool table
- Books
- Free beach club
- Full-service spa
- Games
- Gym
- Library
- Playground
- Scuba diving
- Shopping
- Spa tub
- TV in common areas
Family friendly
- 4 outdoor pools
- Babysitting (surcharge)
- Laundry facilities
- Playground
- Snack bar/deli
Conveniences
- 24-hour front desk
- Gift shop/newsstand
- Guidebooks
- Hair salon
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Change of bedsheets on request
- Change of towels on request
- Concierge services
- Daily housekeeping
- Dry cleaning/laundry service
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Business services
- 3 meeting rooms
- Conference center
Outdoors
- Beach cabanas (surcharge)
- Beach loungers
- Beach towels
- Beach umbrellas
- Firepit
- Garden
- On the beach
- Outdoor furniture
- Pool cabanas (surcharge)
- Pool loungers
- Pool umbrellas
- Terrace
Full-service spa
- Aromatherapy
- Couples treatment rooms
- Deep-tissue massages
- Facials
- Hot stone massages
- Hydrotherapy
- Manicures/pedicures
- Outdoor treatment areas
- Reflexology
- Spa open daily
- Spa tub
- Sports massages
- Treatment room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room accessibility available in select rooms
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Ballroom
- Banquet hall
- Communal living room
- Fireplace in lobby
- Reception hall
- Smoke-free property
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Premium bedding
- Select Comfort mattress
Bathroom
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower only
- Soap
- Toilet paper
- Towels
Food and drink
- Free bottled water
- Limited room service
Outdoor space
- Balcony/patio
More
- Access via exterior corridors
- Air conditioning
- Ceiling fan
- Desk
- Desk chair
- Free local calls
- Individual decor
- Individual furnishings
- Iron/ironing board on request
- Laptop workspace
- Laptop-compatible safe
- Phone
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Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
Guests may be subject to health screenings for COVID-19 at the property.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 29.75 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 100.00 per night
- Christmas Day (25 December) Gala Dinner per adult: USD 120
- Christmas Day (25 December) Gala Dinner per child: USD 60 (from 3 to 12 years old)
- New Year's Day (1 January) Gala Dinner per adult: USD 120
- New Year's Day (1 January) Gala Dinner per child: USD 60 (from 3 to 12 years old)
- Resort fee: USD 35 per accommodation, per night
The resort fee includes:
- Beach towels
- Bicycle storage
- Fitness center access
- In-room bottled water
- In-room safe
- Internet access
- Sporting facilities or equipment
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately USD 19 for adults and USD 19 for children
- Airport shuttle fee: USD 302 per person (roundtrip)
- Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
- Nearby parking fee: USD 10 per day (16 ft away)
- Pet fee: USD 29.75 per accommodation, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa tub, and guests under 17 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Guests under 13 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
Property is also known as
Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen
Frequently asked questions
Mahekal Beach Front Resort & Spa Reviews
Reviews
9.0
Wonderful
9.3/10
Cleanliness
9.4/10
Staff & service
8.9/10
Amenities
9.1/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Devon
Travelled with partner
Jun 7, 2023