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Akumal Bay Beach & Wellness Resort - All Inclusive

Photo gallery for Akumal Bay Beach & Wellness Resort - All Inclusive

Primary image
Private beach, beach towels, scuba diving, snorkeling
Private beach, beach towels, scuba diving, snorkeling
4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers

Overview of Akumal Bay Beach & Wellness Resort - All Inclusive

Akumal Bay Beach & Wellness Resort - All Inclusive

4.0 star property

4.6/5 Wonderful

Top rated for staff & service (4.7/5)

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
Map
Km 104 Carr. Cancun-Chetumal, Akumal, QROO, 77760

Explore the area

  • Popular LocationAkumal Beach2 min walk
  • Popular LocationHekab Be Biblioteca16 min walk
  • Popular LocationAkumal Ecological Center19 min walk
  • AirportTulum, Quintana Roo (TUY)24 min drive

Room options

About this area

Akumal

Located in Akumal, Akumal Bay Beach & Wellness Resort - All Inclusive is on a private beach. Akumal Beach and Tulum National Park reflect the area's natural beauty and area attractions include Akumal Ecological Center and El Toh Ecopark. Traveling with kids? Consider Ecopark Kantun Chi and LabnaHa Ecopark Adventures.
Visit our Akumal travel guideOpens in a new window
Map

What's nearby

  • Akumal Beach - 2 min walk
  • Hekab Be Biblioteca - 16 min walk
  • Akumal Ecological Center - 19 min walk
  • Half Moon Bay - 7 min drive
  • Yal-ku Lagoon - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 81 min drive

Restaurants

  • Seaside Grill - 3 min walk
  • Oceana - 7 min walk
  • El Patio - 10 min walk
  • Coco Cafe - 10 min walk
  • Market Cafe - 10 min walk

About this property

Akumal Bay Beach & Wellness Resort - All Inclusive

4-star all-inclusive property by the sea
Located close to Akumal Beach, Akumal Bay Beach & Wellness Resort - All Inclusive provides a free breakfast buffet, a beach bar, and a poolside bar. This property is a great place to bask in the sun with a private beach, beach towels, and snorkeling. Treat yourself to a facial, a body treatment, or a massage at I'na Yana K'iin Wellness, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Mexican cuisine and more. Yoga classes are offered at the 24-hour gym; other things to do include scuba diving, beach yoga, and surfing/body boarding. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 4 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • An outdoor tennis court, a 24-hour front desk, and a porter/bellhop
  • Wedding services, a gift shop, and coffee/tea in the lobby
  • Guest reviews say great things about the location
Room features
All 310 rooms offer comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like air conditioning and free stocked minibars. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and showers
  • Plasma TVs with cable channels
  • Furnished balconies or patios, coffee/tea makers, and ceiling fans

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Land activities

Volleyball

Lessons/classes/games

Dancing

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour fitness center
  • 4 outdoor pools
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Surfing/body boarding
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • iPod dock
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

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See similar properties

Akumal
Akumal
All-inclusive resort
All-inclusive resort
Air conditioned
Air conditioned
4 star
4 star
Guest rating 4.5+
Guest rating 4.5+
Family-friendly
Family-friendly

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach Wellness All Inclusive
Akumal Bay Beach Wellness
Beach Resort Akumal
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Akumal Bay Wellness Inclusive
Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach & Wellness Resort - All Inclusive Akumal

Frequently asked questions

Does Akumal Bay Beach & Wellness Resort - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Akumal Bay Beach & Wellness Resort - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Akumal Bay Beach & Wellness Resort - All Inclusive?

Self parking is free at this property.

What time is check-in at Akumal Bay Beach & Wellness Resort - All Inclusive?

Check-in begins at 3 PM.

What time is check-out at Akumal Bay Beach & Wellness Resort - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Akumal Bay Beach & Wellness Resort - All Inclusive?

Yes, the property is all-inclusive. Activities include volleyball, dance classes, and more.

Where is Akumal Bay Beach & Wellness Resort - All Inclusive located?

Nestled on the beach, this Akumal property is within 1 mi (2 km) of Hekab Be Biblioteca and Akumal Beach. Half Moon Bay and Akumal Ecological Center are also within 1 mi (2 km).

Can I cancel my reservation for free at Akumal Bay Beach & Wellness Resort - All Inclusive and receive a full refund?

Yes, Akumal Bay Beach & Wellness Resort - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Akumal Bay Beach & Wellness Resort - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 706 out of 1006 reviews
5 - Excellent 70%
Rating 4 - Good. 212 out of 1006 reviews
4 - Good 21%
Rating 3 - Okay. 54 out of 1006 reviews
3 - Okay 5%
Rating 2 - Poor. 20 out of 1006 reviews
2 - Poor 2%
Rating 1 - Terrible. 14 out of 1006 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

John
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third trip to Akumal Bay Beach we just love it. The staff as always goes out of there way to take care of you. Omero working the bar near the Dive shop is the best always a kind word and his big smile makes your day every day.
Stayed 5 nights in Sep 2022

5/5 Excellent

Michelle
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four of my middle aged girlfriends joined me for a no boys allowed week. We loved the resort because it was smaller, the rooms were spacious and the all inclusive food was great. Best of all was the staff who were so eager to please. We were treated like royalty but that might be because we also tipped $5 each at served meals and the buffet and $1 each time we were brought a drink at the pool. Seems fair. Our most delightful surprise was meeting Alejandro, the marine biologist who taught us about the local turtle population and the ecosystem. Attend his Turtle Talk. It wasn't advertised much so ask for it. We decided we are going back and more friends want to join us.
Stayed 7 nights in Sep 2022

5/5 Excellent

Manuel, Seguin
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for first experience
Stayed 4 nights in Sep 2022

2/5 Poor

Donna
Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beautiful waters, great place to snorkel, gardens are kept nice. Wait staff and bartenders are all super friendly. Buildings are in poor shape, we experienced two floods. Which wouldn’t have been so terrible, except the front desk didn’t want to move us and housekeeping had to be called back to the room 3 times before all the water was cleaned up enough that we didn’t have to wade through the room. Unfortunately, each time they left the door open to clean. This allowed terradactile sized mosquitoes to over take the room. When we asked the desk to spray we were referred to the store to purchase bug spray. After insisting, they did come and spray the room. Smoking is allowed in all areas so be aware, very overwhelming. The food is horrible stick to the buffet and to the staples. We had one other bad experience with the front desk when getting change for tipping. The staff member literally took some money and stuck it in her pocket, effectively stealing it. We would have tipped had we been given the opportunity but she decided to tip herself. The beaches in the swimming area were cleaned daily of seaweed but the beaches in front of building 3 and 4 were never cleaned. Leaving it smelling a bit fishy. Building 3 and 4 are however, way quieter and almost seem like you have the place to yourself. You are walking distance to town and can book trips from there with better rates than the hotel. High praise for the spa it was a really good experience.
Stayed 7 nights in Sep 2022

5/5 Excellent

Silvana
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The food was incredible. Really nice resort as well as the staff.
Stayed 6 nights in Sep 2022

4/5 Good

Stephen Randall
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of seaweed and rocks on beach
Stayed 6 nights in Sep 2022

4/5 Good

Viorica
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty everything was excellent, from rooms to staff and food. What we did not like was the access into the water. Rocks everywhere!!! We ended up finding a spot to go into the water for swimming from the next resort beach.
Stayed 9 nights in Aug 2022

5/5 Excellent

stephen
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just all around great place, beautiful snorkeling with lots of sea life and turtles, great staff and good food.
Stayed 7 nights in Sep 2022

5/5 Excellent

Kaley
Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed at Akumal Bay Beach & Wellness for our belated honeymoon Sept 4th-Sept 11th. WE LOVED IT. We wanted a quiet, chill place to escape to and this was it. The vibe is very laid back and super relaxing. The resort is beautiful and in a great location, about an hour from the Cancun Airport. The staff welcomed us with smiling faces and a drink. Most of the guests that were older than us, but still so much fun! They have 3 pools, main one in the middle in front of the sushi bar and 2 infinity pools in front of the other buildings. The pools close at 8PM, which is a little early, but we didn't hang out at the pool much so it wasn't a big deal for us. The beach itself has beach chairs under canopies and we learned quickly to get up early to claim some because they go FAST! They have staff that will bring you drinks right to your chairs which is such an added bonus. The snorkeling here is fantastic! We loved seeing the reef, turtles, sting rays, and fish right off the shore. We were also there when several turtle nests hatched, such a cool experience! The restaurants at the resort are all yummy, the buffet is standard food and mostly hit or miss. The snack bar had great chicken wings and fresh fruit. My personal favorite was the sushi bar. All the bartenders are fabulous, our personal fave was the lobby bar (I'm horrible with names) he was such a joy. Our room was clean and tidy when we first got there and the housekeepers kept it that way! Would definitely recommend staying!
Stayed 7 nights in Sep 2022

2/5 Poor

Roy
Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms are outdated and there is no private bathroom in the room. The food is so bad we had to walk down the beach to buy our own food. The drinks were extremely watered down. The pools are not extraordinary.
Stayed 7 nights in Sep 2022

General hotel information

Hotel locationAkumal
Star rating4 star property
Nearest airportTulum, Quintana Roo (TUY)
Nearby landmarksAkumal Beach, Hekab Be Biblioteca, Akumal Ecological Center