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Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Photo gallery for Secrets Akumal Riviera Maya - Adults Only - All Inclusive

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On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
3 outdoor pools, cabanas (surcharge), pool umbrellas

Overview of Secrets Akumal Riviera Maya - Adults Only - All Inclusive

VIP Access

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Carretera Federal 307, km 254 600, Pueblo de Akumal, Akumal, QROO, 77760

Explore the area

  • Popular LocationAkumal Ecological Center1 min walk
  • Popular LocationHekab Be Biblioteca2 min walk
  • Popular LocationAkumal Beach2 min walk
  • AirportTulum, Quintana Roo (TUY)25 min drive

Choose dates to view prices

About this area

Akumal

Located in Akumal, Secrets Akumal Riviera Maya - Adults Only - All Inclusive is next to a golf course and on the beach. Tulum Mayan Ruins is a notable landmark and some of the area's popular attractions include Xplor Theme Park and Xcaret Eco Theme Park. Akumal Ecological Center and Aktun Chen are also worth visiting. Kayaking, scuba diving, and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Akumal travel guideOpens in a new window
Map

What's nearby

  • Akumal Ecological Center - 1 min walk
  • Hekab Be Biblioteca - 2 min walk
  • Akumal Beach - 2 min walk
  • Half Moon Bay - 13 min walk
  • Yal-ku Lagoon - 5 min drive

Restaurants

  • Oceana — 1 min walk
  • El Patio — 1 min walk
  • Taverna Akumal — 2 min walk
  • Crêpe — 2 min walk
  • Cosme's Taqueria — 9 min walk

About this property

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Elegant adults-only property on the beach
Catch some rays at the beach or spend the day relaxing at Secrets Akumal Riviera Maya - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. All 434 rooms boast indoor private spa tubs and jetted tubs, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include furnished balconies or patios, iPod docks, and 24-hour room service.
Secrets Akumal Riviera Maya - Adults Only - All Inclusive offers 434 accommodations with indoor private spa tubs and iPod docking stations. Rooms open to furnished balconies or patios. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools and 3 spa tubs are on site. Other recreational amenities include outdoor tennis courts, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Secrets Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
On-site antigen/rapid COVID-19 testing is available for a fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 7 restaurants and 1 coffee shop/café
  • 2 poolside bars, 7 bars/lounges, 1 beach bar and 1 swim-up bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • 2 outdoor tennis courts
  • 3 spa tubs
  • Aerobics classes
  • Beach volleyball
  • Billiards/pool table
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Nightclub
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Winery attached
  • Yoga classes

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (15000 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free rollaway beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Private indoor spa tub
  • Slippers
  • Turndown service

Similar properties

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Akumal
Akumal
All-inclusive resort
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Business-friendly
Business-friendly
5 star
5 star
All-inclusive plan available
All-inclusive plan available
Guest rating 4.5+
Guest rating 4.5+
Pool
Pool

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Secrets Akumal Riviera Maya All Inclusive Adults
Secrets Riviera Maya All Inclusive
Secrets Riviera Maya All Inclusive Adults
Secrets Akumal Riviera Maya Adults
Secrets Riviera Maya Adults
Secrets Akumal Riviera Maya All Inclusive
Secrets Akumal Riviera Maya All Inclusive Adults Only
Secrets Riviera Maya All Inclusive Adults All-inclusive property
Secrets Riviera Maya Inclusiv

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 591 out of 800 reviews
5 - Excellent 74%
Rating 4 - Good. 121 out of 800 reviews
4 - Good 15%
Rating 3 - Okay. 46 out of 800 reviews
3 - Okay 6%
Rating 2 - Poor. 23 out of 800 reviews
2 - Poor 3%
Rating 1 - Terrible. 19 out of 800 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All staff was very polite and nice! they have a great customer service. I didn't like much night entertainment at the disco, it is every day English concept...some nights should put latin MUSIC concept! hello we went to MEXICO!
Stayed 7 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Akumal Riviera was a great get away for my husband and I. He has never wanted to travel, but now he wants to know where we are going next. The staff at Akumal were awesome, very helpful meeting all our needs. The property is beautiful with awesome pools, bright green lush landscape, gulf views beautiful, plenty of food, restaurants, and bars. We upgraded to preferred club if you want to get spoiled I highly recommend. We can't wait to go back
Stayed 5 nights in Nov 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very lush and very well maintained.
Stayed 4 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome resort! Everything was amazing all around!
Stayed 4 nights in Nov 2021

3/5 Okay

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
We really liked the property itself however our VIP Expedia status was not recognized. Upon arrival, though we have arrived after 3 PM (arrived at 5 PM), we weren’t taken for check in at least for 30 minutes. We just had to wait at the lobby. Once checked in, we were not escorted to the room, rather taken to the bar area where we were asked to join the breakfast meeting to discuss options available at the new resort. Though this is not problematic, the timing was really not great. We have travelled all day, at that point it was way past 5 pm and we just wanted to get to our room.
Stayed 5 nights in Nov 2021