5/5 Excellent
Marlene, Tinton falls NJ
Travelled with partner
27 Oct. 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2020
Photo gallery
4.6/5 Wonderful
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- All-inclusive
- Air conditioning
- Spa
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
Explore the area
Akumal Ecological Center1 min walk
Akumal Beach2 min walk
Half Moon Bay13 min walk
Tulum, Quintana Roo (TUY)25 min drive
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Junior Suite, 2 Double Beds, Ocean View
- 534 sq ft
- Ocean view
- Sleeps 2
Breakfast Plan Junior Suite Double Tropical View
- 534 sq ft
- Sleeps 3
Preferred Club Junior Suite swim Out
4.5/5 guest room rating
- 571 sq ft
- Sleeps 2
Breakfast Plan Junior Suite King Tropical View
- 534 sq ft
- Sleeps 2
Junior Suite Swim Out King bed
4.4/5 guest room rating
- 544 sq ft
- Sleeps 2
Junior Suite Tropical view, 1 king bed
4.5/5 guest room rating
- 534 sq ft
- Sleeps 2
Romance Master Suite Oceanfront
- 1281 sq ft
- Ocean view
- Sleeps 2
Junior Suite, Tropical View, 2 double beds
5/5 guest room rating
- 544 sq ft
- Sleeps 3
Preferred Club Junior Suite Tropical View 2 Double Beds
- 570 sq ft
- Sleeps 2
Breakfast Plan Junior Suite King Partial Ocean View
- 544 sq ft
- Partial ocean view
- Sleeps 2
Preferred Club Junior Suite Oceanfront
3.8/5 guest room rating
- 571 sq ft
- Ocean view
- Sleeps 2
Breakfast Plan Junior Suite Double Partial Ocean View
- 544 sq ft
- Partial ocean view
- Sleeps 3
Preferred Club Junior Suite Ocean view, 1 king bed
4.7/5 guest room rating
- 571 sq ft
- Ocean view
- Sleeps 2
Preferred Club Junior Suite Ocean View, 2 double beds
- 571 sq ft
- Ocean view
- Sleeps 2
Romance Master Suite Ocean View
- 1280 sq ft
- Ocean view
- Sleeps 2
Deal of the Day
4.6/5 guest room rating
- 534 sq ft
- Sleeps 2
Preferred Club Junior Suite Tropical View
4.7/5 guest room rating
- 569 sq ft
- Sleeps 2
Preferred Club Junior Suite Swim Out Oceanfront
- 569 sq ft
- Ocean view
- Sleeps 2
Junior Suite, 2 Double Beds, Partial Ocean View
- 544 sq ft
- Partial ocean view
- Sleeps 3
Presidential Suite
- 3558 sq ft
- Sea view
- Sleeps 2
Junior Suite, 1 King Bed, Partial Ocean View
4.8/5 guest room rating
- 534 sq ft
- Partial ocean view
- Sleeps 2
Junior Suite, 1 King Bed, Ocean View
4.5/5 guest room rating
- 549 sq ft
- Ocean view
- Sleeps 2
About this area
Akumal
Located in Akumal, Secrets Akumal Riviera Maya is next to a golf course and on the beach. The area's natural beauty can be seen at Akumal Beach and Yal-ku Lagoon, while Aktun Chen and Xel-Há Park are popular local attractions. Don't miss out on a visit to Xcaret Eco Theme Park. Discover the area's water adventures with kayaking, scuba diving and windsurfing nearby, or enjoy the great outdoors with ecotours.
What's nearby
- Akumal Ecological Center - 1 min walk
- Akumal Beach - 2 min walk
- Half Moon Bay - 13 min walk
- Riviera Maya Golf Club - 5 min drive
- Yal-ku Lagoon - 9 min drive
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 81 min drive
Restaurants
- Oceana — 1 min walk
- El Patio — 1 min walk
- Cosme's Taqueria - 9 min walk
- Tequilaville - 9 min walk
- El Ultima Maya - 10 min walk
About this property
All-inclusive details
All-inclusive room rates at Secrets Akumal Riviera Maya are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Meals, snacks and beverages included
Awards and affiliations
Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)
Social distancing
Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Free valet parking
- Return airport shuttle (surcharge)
Food and drink
- Meals, snacks and beverages included
- 7 restaurants and 1 coffee shop/cafe
- 2 poolside bars, 7 bars/lounges, 1 beach bar and 1 swim-up bar
- Free daily reception
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 18 holes of golf
- 3 outdoor pools
- 2 outdoor tennis courts
- 3 hot tubs
- Aerobics classes
- Beach volleyball
- Billiards/pool table
- Fitness centre
- Free bike hire
- Full-service spa
- Nightclub
- Sauna
- Shopping
- Snorkelling
- Tennis
- Volleyball
- On-site winery
- Yoga classes
Family friendly
- 3 outdoor pools
- Dry cleaning service
- Free rollaway/extra beds
- Laundry facilities
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- French
- German
- Spanish
Business services
- Business centre
- Computer station
- Meeting rooms
- Conference centre (15000 square feet of space)
Outdoors
- BBQ grill(s)
- Beach cabanas (surcharge)
- Beach loungers
- Beach umbrellas
- Beachfront location
- Garden
- Picnic area
- Pool cabanas (surcharge)
- Pool sunloungers
- Pool umbrellas
- Rooftop terrace
Spa
- 12 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Detox wraps
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - on the beach
- Massage - sports
- Massage - swedish
- Massage/treatment rooms
- Outdoor treatment areas
- Reflexology
- Sauna
- Spa open daily
- Hot tub
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible parking
More
- Beach towels
- Couples dining
- Designated smoking areas
- Romance packages available
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Ceiling fan
- Free rollaway beds
- Linens
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Free toiletries
- Hairdryer
- Jetted bathtub
- Rainfall showerhead
- Separate bathtub and shower
- Towels
Entertainment
- 42-inch flat-screen TV
- TV channels
- iPod dock
- Films for purchase
- Premium channels
Outdoor space
- Furnished balcony or patio
More
- Desk
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
- Phone
- Private indoor hot tub
- Slippers
- Turndown service
Policies
Check-in
Check-in between 3:00 PM and 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector and a security system
We should mention
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Secrets Akumal Riviera Maya All Inclusive Adults
Secrets Riviera Maya All Inclusive
Secrets Akumal Riviera Maya
Secrets Riviera Maya All Inclusive Adults
Secrets Akumal Riviera Maya Adults
Secrets Riviera Maya Adults
Secrets Akumal Riviera Maya All Inclusive Adults Only
Secrets Akumal Riviera Maya Resort
Secrets Akumal Riviera Maya Akumal
Secrets Akumal Riviera Maya Resort Akumal
Secrets Akumal Riviera Maya Optional All Inclusive
Secrets Akumal Riviera Maya All Inclusive Adults Only
Frequently asked questions
4.6
Wonderful
4.8/5
Cleanliness
4.7/5
Staff & service
4.7/5
Amenities
4.8/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with partner
5 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2020
5/5 Excellent
Claudia, Miami
Travelled with partner
5 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2020
5/5 Excellent
KT, Rowlett, TX
Travelled with partner
25 Sep. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2020
2/5 Poor
L, TX
Travelled with group
16 Sep. 2020
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 6 nights in Sep 2020
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